Rock Star Program - Name Change!

Rock Star Program - Name Change!

Melody
Community Manager
Community Manager

Hey everyone,

 

Heads up, we've got an exciting change coming up in the Rock Star program and we’d love to tell you about it.

 

We recently released our Star program values, and this was a commitment to delivering a more inclusive and welcoming program, with a goal to increase the diversity of our members. 

 

We’ve had some feedback on the name ‘Rock Stars’ over the years, and keeping this in mind we’re updating the program name to The Spotify Stars and appearing on Twitter as @AskSpotifyStars instead of @AskRockStars. 


If you’d like a reminder of our values, these are:

Respect:

We act with respect. Towards all Community users, each other, the program, and the company.

Inclusion:

No one should feel unseen or unheard. We believe in celebrating each person’s unique talents, interests, and backgrounds.

Support:

We're happy to help. We support our fellow Community users, and each other.


Teamwork:

We belong to a team. We pride ourselves in being part of something greater, together.


Fun:

We're not employees. We do this because it's fun, and we love it!


Responsibility:

We understand that our words and actions represent Spotify and the Rock Star Program, and we want to set the best example.

 

As you might have guessed, this is part of a bigger project where we’ll be updating the name of our Rock Star Program around Community too, so stay tuned!

 

Love, 

The Community Team

13 Comments
EthanS1
Community Legend

🚀💚

Katerina
Moderator
Moderator

Go @AskSpotifyStars woop woop! 

lblackwelluk
Roadie

Would being a part of this program allow qualifying Spotify Star users more insight on upcoming releases and rollouts (specifically what changes and updates will be included)? This would be extremely helpful as they often serve as contact points for distributing tips and information.

Katerina
Moderator
Moderator

Hey @lblackwelluk - that's a great question!

You can find out more on the perks of being a Star here - I think that'll answer your question 🙂

 

lblackwelluk
Roadie

@Katerina

 

Thank you, I'd checked out the list of perks (listed below), and what I wanted to know specifically is if those broad categories like "early testing opportunities" include specific details about what's being included in those rollouts and updates. I was in the extended Beta test for the new Desktop UI (not by choice), and being in that advance testing didn't give us any information about what was being changed or what to watch for and give specific feedback on.

 

As nice as swag can be, it's that kind of information that I would be most interested in. Is that something that's communicated about to Spotify Star participants?

 

Being in the program also gives Stars some cool perks, like:

  • Advanced forum permissions and access
  • Product research, feedback, and early testing opportunities
  • Regular calls with Spotify teams
  • Star-only events
  • Swag 
Elena
Moderator
Moderator

Hey @lblackwelluk,

 

We can't give you very specific details on what exactly the research and testing opportunities include because every test and feature roll out is different and the Spotify developers need the Star's help for different parts of the process.

 

In general being in the program does give you an earlier and deeper insight into most of the innovations but we can't guarantee that the Stars always receive information on all changes and tests in great detail.

 

Sorry I can't give you a more definite reply, but hope this helps.

Akhter057
Newbie

Would being a piece of this program permit qualifying Spotify Star clients more understanding on impending deliveries and rollouts (explicitly what changes and updates will be incorporated)? This would be amazingly useful as they frequently fill in as contact focuses for conveying tips and data.

lblackwelluk
Roadie

@Akhter057 -- precisely my question. If Spotify Stars can help serve as intermediary points to disseminate that kind of information, it would really help, and at the same time help tone down some of the heated commentary regarding the lack of transparency. I do understand that there's a lot going on behind the scenes, but there must be some kind of brief bulletpoint list of items being included in a rollout that can be shared. Not necessarily the smaller nuts and bolts, but larger things to look like (case in point, when some panes were made resizable or when a fix for the bug which mucked up the right-click on current song playing to add it to a playlist).

lblackwelluk
Roadie

@Elena  @Katerina 

 

In looking at the older page for the Rock Star program, it says that an applicant will need to make a certain amount of helpful comments and posts to be considered.

 

When that's updated to the Spotify Stars program, what will that amount be?

Katerina
Moderator
Moderator

Hey @lblackwelluk - just spotted your message! I'm not quite sure what you mean here:

 


When that's updated to the Spotify Stars program, what will that amount be?

Are you asking how many posts you need to make before being able to join? 


And if you had a link to the page you refer to for context, that'd be super helpfull too 🙂

lblackwelluk
Roadie

Hi @Katerina

 

Yes, that's exactly what I'm asking.

 

If it's helpful, this is the link to the Rock Star program page:

https://community.spotify.com/t5/Rock-Stars/ct-p/superuserarea

 

The exact quote there is "Once you’ve made enough posts in Help, Music Chat or Content Questions you’ll get a private message from us with the next steps in the application process."

 

My question is, now that this is known as the Spotify Stars program, what constitutes enough? What is considered a certain amount of helpful comments and posts? What's the criteria to be eligible for the program?

 

Thank you very much.

 

lblackwelluk

Katerina
Moderator
Moderator

Thank you for that @lblackwelluk, I get a bit better what you meant now!

 

The landing page you linked is a bit outdated as is and will be getting an update soon.

 

We've changed a bit things recently on how you can apply in the program, there's a brief form you can fill in instead to let us know you're interested. The new page will include this info too once it's live 🙂 For now though, I'll share it so you can fill it in if you're interested.  

 

Cheers 🙂

lblackwelluk
Roadie

Hi @Katerina,

 

Thank you, I had seen the application form before (although perhaps it was for the program under the previous Rock Star name).

 

What I'm asking though is about the criteria for being considered. So far, it's been a little unclear, simply that it needs to be a certain amount of helpful posts, comments, etc.

 

I know how many badges I have (not all that may in the big picture), and I'm trying to determine if I'm anywhere remotely close to the mark for what Spotify is looking for. I'm trying to find out what the criteria is so I can determine if it's worth pursuing.

 

What constitutes enough helpful contributions to be eligible?

 

If this is something proprietary and not being made public (like the IMDB ranking algorithm), please let me know, and that's fine.

 

Thank you,

 

lblackwelluk

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