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I’m having trouble seeing the episode. I can only hear it.

I’m having trouble seeing the episode. I can only hear it.

I can’t see what’s going on I can just hear it.
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1 Reply

Hey, Thanks for reaching out to the community!

 

You can go to your Spotify app settings > Video Podcasts > turn on Audio Streaming Only . Restart the app and turn this setting off again and see if videos start playing.

 

If that doesn't help, create a new free account for testing purposes and see if podcast videos play on it. That way you can test whether the issue is account related or device related.

 

Please keep us posted on how you get on.

 

Cheers,

ribezaz

ribezazSpotify Star
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