Music videos from the wrong artist being recommended

[rileschmidt]

I was listening to the song Animal Soul by Norwegian artist Aurora and in the related music videos, it was recommending me performances by another artist, apparently also named Aurora, but who sings in Spanish. I can’t find a way to report this in the app, but it’s definitely wrong.

Plan

Premium

Country

Brazil

Device

iPad 10

Operating System

iPadOS 18.5

My Question or Issue

I just want the recommended music videos to match the correct artist. 

[Joan · Accepted solution]

Hi @rileschmidt,

Thanks for reporting this to us. 

This is definitely not supposed to happen, so we've taken the info you've provided us and forwarded this to the correct to team so that it can be looked into. Thanks again for letting us know!

If there's anything else we can help you with, don't hesitate to reach out again.

[Yinepuhotep]

Aurora is not the only artist this is a problem with.

I am trying to listen to music by Tom Smith, the filk singer, FROM HIS PAGE, and the app repeatedly plugs in music by Tom Smith, the Christian Evangelist, and eventually stops giving me any music by Tom Smith, the filk singer.

Can't you at least get the right music on the musician's page?

[Vasil]

Hey @Yinepuhotep,

Sorry to see this has been going on and thanks for letting us know!
Just so that we're sure that we're on the same page, could you confirm if these are the artists in question:

spotify:artist:5nw0YnxEyqweUJ4Piu9TWM

spotify:artist:22ZjvaisJlv6JVpHbeHunG

Much appreciated! We'll be on the lookout for your response 🙂

[Yinepuhotep]

The second one is the artist that keeps being played instead of the one I searched for. The first one, I've never seen before. Since yesterday I haven't even been able to get the artist to appear ON HIS OWN SONGS.

For instance, look at this album:

https://open.spotify.com/album/2D4tfsdOekMhds1OfGRpka?si=lgnmTwCJQ-q_X_h5V0-IFQ

Notice how the artist linked is NOT the artist whose image appears on the album. Until yesterday, I was able to find the artist who recorded that album by finding the album, and then clicking on the artist name from the album/songs. Since yesterday, the links all take me to the second artist you linked to. This seriously does not make any sense.

[OscarDC]

Hey @Yinepuhotep,

Thank you for keeping in contact and for the clarification.

We've forwarded this information internally to be looked up as the album you shared has indeed a different artist listed under their music. We appreciate your report.

If anything else comes up, don't hesitate to ask. 

[Yinepuhotep]

I should probably also mention these albums, which are also by the same artist, and are being attributed to the same wrong artist (I've included the one I already mentioned, so you can see that four of them are a series):

https://open.spotify.com/album/576MVEx56AInVo1UAmHmS0?si=948f65462fd4482c

https://open.spotify.com/album/2D4tfsdOekMhds1OfGRpka?si=c0aa12ce9b9848bf

https://open.spotify.com/album/3PmBuQqhkFPVCBSH5J02h8?si=0a0a532326484396

https://open.spotify.com/album/5lOBp35dYMkKiNzoa6rFNI?si=4b975c3d89f34eab

https://open.spotify.com/album/5korq0VCJ8M15qYpIR7auc?si=98ceef37ef6b4201

https://open.spotify.com/album/2MwjsTBYQnK6gCKoLg81wk?si=e49c8747216b4995

[Vasil]

Hey @Yinepuhotep,

Thank you for keeping us posted! We've noted these new details and shared them with the relevant folks. You should hear from them for any notable updates 🙂

Cheers & all the best!

[LimestoneCowboy]

I'm having a similar problem, searching for music by a folk artist "Bob Fox" from North East England and getting listings for an American musician also called Bob Fox. 

Searches for Scottish Folk band from 1970's/1980's Ossian are bringing up heavy metal band Ossian (Hungarian I think). 

Any way of filtering these out or listing them more accurately on Spotify.  Recently switched from Amazon Music - hoping this will be a simple fix

Nick