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Unable to listen to an artist's music

Unable to listen to an artist's music

Plan

Free

Country

USA

Device

iPhone 11 & MacBook Pro

Operating System

current iOS on both

 

My Question or Issue

There is an artist on Spotify, "Janne Da Arc", who I love. However they don't show up when you search them and only have I been able to find their music after finding their "This Is Janne Da Arc" playlist. But the real issue is that all their songs appear but are greyed out and I'm unable to click to listen to any of them. Is their catalogue permanently unavailable? 

Reply
1 Reply

Hey @Averydavery,

 

Thanks for posting in the Community.

 

At Spotify we constantly update our catalog. Sometimes some songs are temporarily unavailable due to licensing issues, but we really strive to fix that. It's important to know that those circumstances do not depend on us, but we hope to some day have all the songs in the world available to our users.

 

Hope this clears things a bit.

 

Cheers!

DianModerator
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