Unable to play certain artists

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Unable to play certain artists

Borisz00
Casual Listener

Recently I've been experiencing the problem that I can't play any song of certain artists. For example: I can't play any song from eminem, ed sheeran or coldplay. And there are alsosome more artists. From those artists, no song will play and it says that the song isn't available, while the songs aren't grey but just look regular like they always do. I've tried to reinstall spotify, but the problem keeps occuring. And the problem doesn't only occur on my main pc, but also on my work laptop, and on my iphone. I have a few frieds who are also experiencing the same problem. I couldn't find any topic about this so I am asking you for your support.

 

So in short:

  • From certain artists not one song will play and say it's not available, but the songs look like they always do.
  • Problem doesn't only occur on 1 device, but so far on 3 devices.
  • Friends of mine also have the same problem
  • Any other songs from other artists DO work.
  • Tried reinstalling, didn't work

Please let me know if you think you know what might be the problem and how to fix it.

 

Thanks!

2 ACCEPTED SOLUTIONS
Solution!

user-removed
Not applicable

Hey Guys, It's fixed at my side now, since I Downloaded the Spotify app from the Windows store on Windows 10, Everything started to work! I hope it works for you as well

View solution in original post

Solution!

Shykoopa67
Newbie

The real solution ive found without making an entirely new account is to follow, un follow, thrn follow again. It worked for me on all 3 artists i was not able to listen to. 

View solution in original post

47 Replies

astral33
Visitor

I found the solution!! I'll include some screenshots too.

Go to the artist on Spotify (mine was Simon and Garfunkel).

Press on the 3 dots in the upper hand right corner.

There should be a red 🚫 sign that says "Allow yo play this", click it.

Then it should now read "Don't play this".

 

Hope this helps! I know I was getting very frustrated!😂

 

 

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maya_ismay
Newbie

hey i've got a solution that may or may not work, go to the artist that is not being played on your account then click on the three little dots in the top right corner, if it says don't play thi artist then thats another problem however if it says play this artist just click on that and you can play them again, youre welcome 🙂

iLlxma
Casual Listener

this is a problem for me but with songs from Ariana Grande, i can play her old songs from like 2013 but can't play her newer ones. I can play it on my phone, but not on my PC, just gets me confuuuseddd

dantastic919
Music Fan
try logging out and logging in. Or playing from one device and than
another. It's a rolling issue so it will eventually go away. I had this
issue with St. Vincent last year.

re715
Newbie

I am having this issue as well - cannot play any songs from Eminem, Beck, and others...not sure what the problem is but pretty annoying considering I pay for a premium membership...

Sand101
Casual Listener

**bleep** I CANNOT PLAY LANA AND SHE’S MY FAVOURITE ARTIST CAN I DO SOMETHING WITH IT??? I Pay every month for premium user and what I’ve got?? 3 days and I will cancel this stupid app and pay for another we have in Poland! I’m not gonna change accout and do some stupid tricks about it, have no time for this **bleep**. 

dantastic919
Music Fan

It's super frustrating. I was dealing with this late last week and earlier this week. It seems to be a rolling bug. I suggest signing out of your account and reinstalling a fresh download of the current app or desktop client and seeing if that works and isolating if it works or doesn't work on mutlple devices. 

Sand101
Casual Listener

Does anyone have some email for spotify?????? Thy to find it but the only thing I found is some questions with answers about thousand troubles none of them about this ! 

dantastic919
Music Fan

I was having a similar issue with St. Vincent not playing. It's cleared up so it seemed like it was a license or server side issue. I did recenetly sign out of the devices it wasn't working on. Reinstalled them from their download sources (Apple App Store and Spotify's website) and it's working now. If you do talk to a Spotify rep through the customer service portal they will want you to import your playlists to an entirely new account using that same email. 

Magatsu
Regular

same problem here (same as original poster, not others that say is the same but does not have crossplataform problem). Cannot listen to any song by Daft Punk or Phoenix, not on my PC, not on Web, not on my Android Phone, it was working fine last week, **bleep** is going on? we are paying for this how come Spotify is not paying attention or trying to fix this???

dantastic919
Music Fan
Have you tried signing out of all the devices. Redownloading and installing
fresh?

timooranje
Newbie

It seems to be fixed now on all devices!

tehyock
Newbie

I'm still unable to play Danny Brown at all

dantastic919
Music Fan
Have you tried deleting and restinalling the Spotify client on that device?
It worked for me to do that on iPhone and desktop.

paranoid_mind
Newbie

Same problem in all devices... 😞

jampot_85
Casual Listener

So I have a really old Spotify account I haven't used in years. Signed out of my current account, logged into the old one and suddenly I can play Lana Del Rey tracks again. Log back into my current account and she's back to being 'not available' on the desktop app.

 

So it can't just be the client, it's related to the specific account being used to access the songs.

Solution!

user-removed
Not applicable

Hey Guys, It's fixed at my side now, since I Downloaded the Spotify app from the Windows store on Windows 10, Everything started to work! I hope it works for you as well

View solution in original post

Borisz00
Casual Listener

Thank You! It now works perfectly on my laptop, but still not on my Iphone or other devices that don't run on the windows store spotify. But still thank you!

dantastic919
Music Fan

I'm having luck now too. Redownloaded it and it is working for St. Vincent on my work comp now.

dantastic919
Music Fan
Oh nice. I just checked my phone and it's working. I reinstalled from their
website on my desktop at work and it appears to be working too. Looks like
it was fixed hopefully others are having luck too.
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