Help Wizard

Step 1

NEXT STEP

song switching problem

song switching problem

Always when i am starting a song on spotify, in the middle of the song it just switches to another one in the playlist all the time. How do i fix this?

Reply
1 Reply

@KimmyeTheBoy

 

Hello:

 

A couple things to double check or do. You might try doing a fresh clean reinstall of the Spotify app on the device being used where this is happening? Fresh clean reinstall means removing all files and data associated with the Spotify app before reinstalling: https://support.spotify.com/using_spotify/troubleshooting2/reinstallation-of-spotify/

 

Also do you happen to have the Spotify app on more than one device? Any chance someone else that has access to your devices, and the Spotify service could be playing on another device while you are trying to play content at the same time? Spotify uses a feature called CONNECT:

https://support.spotify.com/listen_everywhere/supported_connection_types/spotify-connect/

https://support.spotify.com/using_spotify/troubleshooting2/connect-troubleshooting/

 

Might consider Permium for Family if more than one member in a house hold is using the Spotify service among multiple users which is something against the Spotify ToS: https://support.spotify.com/account_payment_help/subscription_options/premium-for-family-faq/

 

A few things to check and consider here that I could think of at the moment.

 

Suggested posts