Help Wizard

Step 1


A firewall may be blocking Spotify. Error code: http:11.

A firewall may be blocking Spotify. Error code: http:11.

  1. Your device and operating system: MSI GP66 LEOPARD, Ubuntu 22.04.1 LTS
  2. Type of Spotify account you have (Free/ Premium): Premium
  3. The app version of Spotify you’re using:  1:
  4. Brief description of the issue: "A firewall may be blocking Spotify… Error code: http:11" during the login.
  5. Steps to reproduce the issue:
  • Clean install Spotify for Ubuntu
  • Start it
  • Login with Google
  • Confirm login in browser
  • Here is an error

An error occurred something about the month ago. I had a message about the unknown error with only option to "refresh page" or smthn like that. This error persists all month. Today, I've removed the /HOME/.cache/spotify folder and reinstalled Spotify. Now I cannot log in. I see an error: "A firewall may be blocking Spotify... Error code: http:11". There is no VPN/proxy installed on my pc. I've also tried different networks. I'm currently in the country that is specified in my Spotify account.

Could you please help me with that?

2 Replies

Hey @VSalenko 


Try if you access Spotify's web player.


Check if your firewall is enabled, disable it for a bit to see if that helps anything.
Check your /etc/hosts file to see if there's something in it that could block some part of Spotify from working as intended.


Let me know how you get on!

Hey @Sebasty
Thank you for your answer. 

Spotify's web client works fine, no issues. I would use it, but the songs downloading/caching feature is essential for me.

I've disabled ufw and rebooted the pc, no effect, unfortunately.

My hosts file looks pretty default, I'm attaching it here.

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