Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Spotify not connecting through proxy

Spotify not connecting through proxy

Plan

Premium

Operating System

Kubuntu 18.04.3 LTS

My Issue :

I am a long time Spotify user and recently I switched to Linux and because of the company policy we should use proxy to connect to the internet.

I tried HTTP proxy but it seems Spotify connection goes straight to the internet without using a proxy.

for an additional test, I even used socks proxy through ssh

 ssh -D 1337 -q -C -N user@MyServerIP

and there was no connection go through ssh proxy.

I also checked the pref files in the Config directory and everything was look ok.

 

I tested both ways on a windows machine and they both worked fine without any problem so I assume the Linux version has a problem.

 

PS: my HTTP proxy is authenticated but the socks proxy was without any authentication

 

i hope someone can help to fix this issue.

Reply
5 Replies

You don't happen to be using a very recent snap of spotify do you? Try rolling back if you are.
I don't know much more about networking though sorry.

Are you using a newer snap of Ppotify? I had proxy errors with the very latest release.

 

Try rolling back, if not I suggest bargaining with/seducing a sysadmin to see what needs unblocking.

 

thanx for your reply yes i was using the last version. i will try install the previous version and i i will let you know. 

do you have any specific version in your mind?

Hello,

 

I have the exact same issue.

Spotify client works fine with proxy on windows based computers, but not with linux.

 

So my guess is the clients works differently.

 

A fix would really be welcomed.

Hello, So i have done some testing as this is also happening to me.. It seems that the Desktop App has changed the way it used work. I use Mac OS X and what i discovered is that the spotify app is trying to resolve www.spotify.com directly even if you have a proxy configured. it used to send this dns request to whatever proxy you have defined. There are many people having the exact same issue and the only work around i found (until updating to Catalina) was to use "Spotify-0.8.5.dmg" - this no is incompatible with Catalina fyi. i have tried to update the /etc/hosts - 

35.186.224.25 spotify.com

35.186.224.25 www.spotify.com

 

the /etc/hosts file is also for some reason is not being used but the spotify desktop app.. After updating my DNS server to only allow (as a test) the resolution to www.spotify.com, the app worked when proxy was configured.. So... over to you spotify developer Guru's....

Suggested posts