The app crashes on Debian due to HW acceleration

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The app crashes on Debian due to HW acceleration

Casual Listener

Plan

Free

Country: Spain

 

Device

HP Stream 11-y00ns

Operating System

Debian 10 Buster amd64 (Linux 4.19.0-11)

 

My Question or Issue

I installed Debian 10 yesterday on my 11' laptop via a net-install, and when I've tried to install the app (apt version, not snap) and setup my Spotify account, I've found that I can only open Spotify once in an user session. The error that appears in the terminal is the following:

 

[1007/232300.932739:FATAL:gpu_data_manager_impl_private.cc(439)] GPU process isn't usable. Goodbye.

 

I've found on the internet that it also happens in Google Chrome, and can be worked around by disabling the hardware acceleration... How could that be done on Spotify, since there is no option that enables me to do that on the GUI? Maybe a command-line parameter?

 

Thanks in advance

12 Replies
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Re: The app crashes on Debian due to HW acceleration

Casual Listener
Same problem!
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Re: The app crashes on Debian due to HW acceleration

Casual Listener

Try run it with "--disable-gpu", it works for me!

 

Captura de pantalla_2020-10-08_00-30-09.png
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Re: The app crashes on Debian due to HW acceleration

Casual Listener
Does not work for me 😞
Thank you anyway
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Re: The app crashes on Debian due to HW acceleration

Music Fan

same thing on ubuntu 16.04LTS. I also ran into hw acc issues with chrome, chromium and Brave, which I solved with disableing hardware accelleration.

 

unfortunately the command line parameter doesn't work for me either.

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Re: The app crashes on Debian due to HW acceleration

Casual Listener
I am also facing the exact issue but only with spotify. Other apps based on Chromium such as Chrome and VS Code work perfectly fine for me. And yes, the command line didn't help
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Re: The app crashes on Debian due to HW acceleration

Rock Star 17
Rock Star 17

Looking around, I found a guy showing how to solve Chrome's gpu-related error messages.

Considering Spotify seems to be Chromium-based, I would try this:

spotify --disable-gpu --disable-software-rasterizer

 

I'm not sure if it'll work (I don't get this error myself, so can't test), but won't hurt to try.

 

SebastyRock Star 17
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Re: The app crashes on Debian due to HW acceleration

Newbie
Having the same problem on Ubuntu 20.04.1.
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Re: The app crashes on Debian due to HW acceleration

Casual Listener

I have the same problem using Ubuntu 18.04.
'spotify --disable-gpu' open the Spotify, but it closes on its own soon after.

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Re: The app crashes on Debian due to HW acceleration

Visitor

I'm open file /$HOME/.config/spotify/prefs and DELETE string language='en' and worked!

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