Croatia (any VPN country)
Acer Aspire 7750g (laptop, cable connection)
Linux Mint 20.1 cinnamon
$ uname -a
Linux *** 5.4.0-74-generic #83-Ubuntu SMP Sat May 8 02:35:39 UTC 2021 x86_64 x86_64 x86_64 GNU/Linux
My Question or Issue
when connected to VPN service (NordVPN, cable connection, 10mbps dl, 1 mbps ul, ping 17ms) a few errors have been observed.
1. all songs are opaque/gray and 'this content is not available' pops up when song is double clicked or play is pressed. 'Home' page is responding, and clicking on artist opens a new page.
2. logging out and logging back in produces a proxy/firewall error
no problems on windows (8.1, not sure about spotify version there, but latest) with same setup
$ spotify --version
Spotify version 22.214.171.1248.gf9a83c60, Copyright (c) 2021, Spotify Ltd
similar issues were present on linux mint 19.3/4 mate, checked with nordvpn and its not on their side. all other things work normally with nordvpn
without VPN connection all works fine
can not attach dum file due to the error: 'The file type (.spotify-dump) is not supported. Valid file types are: jpg, gif, pdf, png, zip, mp4.' when i try to upload
dump should show switching between vpn while it works then stops working, vpn gets turned off and it starts working again. i couldnt find anything that could pin point the moment of the switch
Solved! Go to Solution.
I believe I found a solution to this issue.
The issue: my Spotify would work just fine until I connected to any server using NordVPN. The Spotify playlist would just turn gray as if I was offline despite the fact that I could browse the internet just fine in other apps.
If you are unable to find the settings or cannot access them (they are missing), try reinstalling Ubuntu Desktop. This was also my problem along the way.
sudo apt-get install ubuntu-desktop
Hope that helps!