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Error Code 30 - Spotify not working on Mac

Error Code 30 - Spotify not working on Mac

Plan

Premium

Country

USA 

 

Device

Macbook Pro early 2016

Operating System

Mac OS Sierra 10.12.6

 

I am unable to log into Spotify or use it on my desktop due to Error Code 30. This is what it says when I try to log in.

 

Screen Shot 2020-04-06 at 8.31.17 PM.png

When I try to play the web player, this is what I get:

Screen Shot 2020-04-06 at 8.35.17 PM.png

First I noticed the friend feed wasn't updating, and then I wasn't able to play any songs. However, I am still able to use it from my phone.

 

Here are all of the troubleshooting steps I've already tried:

Completed a clean uninstall and reinstall of the app

Restarted computer

Updated computer

Updated Spotify

Checked text in host files, following other posts' directions

Checked firewall settings on Mac (it's not on)

 

I feel stuck and would really appreciate some help. Thank you!

 

 

Reply
1 Reply

Hey there @abiwin6

 

Thanks for searching for the answer you need here! 
 

We're currently aware of an issue causing the behavior you describe. We suggest you go to this Ongoing Issue and add your vote to it by clicking on the +VOTE

 

It'll also be useful to subscribe via the three-dots menu in the top right corner next to the title. That'll make sure you stay up to date with any relevant updates about this.

 

Hope this helps. Let us know if you have any more questions. 

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