Liked Playlist is not displaying songs

[grandterr]

It has been like that for months now. Common, fix it.

[Elena]

Hey hey @grandterr!

Thanks for reaching out. We'd love to help out, we'll just need a bit more info to get started.

Can you let us know if you've already tried any troubleshooting like for example, logging out > restarting your device > logging back in? It's also a good idea to try a clean reinstall to clear any old files that might be causing issues.

If that doesn't do it for you, we'll need to know if this happens on all your devices and their models and OS version.

Screenshots of what you see when you open your Liked songs will also be very helpful to our investigation.

Keep us in the loop here.

[grandterr]

I've tried everything you mentioned. Macbook pro 15 intel, OS Catalina

[Ver]

Hey @grandterr,

Thanks for getting back to us 🙂

Does the issue occur on another device? That way we can check if it's a device-related issue.

It's also a good idea to try with another network to see if anything changes.

Keep us posted! We'll be right here if you have any questions.

[grandterr]

Only on my macbook, my only mac device.

[grandterr]

If it helps: When I open Liked for the first millisecond I see the songs, then it glitches to the screenshot I sent.

[Ver]

Hey @grandterr,

Thanks for keeping us posted 🙂

Could you try with another account on the same device to see if the issue persists?

It's also a good idea to try running the app in Safe mode. Are there any changes?

Let us know how it goes. If you have questions, you know where to find.

[grandterr]

I deleted files following instructions on the website and it helped. Thank you for the support!