Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Mac)

Discuss Spotify for Mac

Start a topic

Not downloading, zip file corrupted Mac

I just purchased a m4 macbook running 26.2 Tahoe. I tried downloading spotify from Safari and Chrome. Every time I try to open the zip file it says Unable to expand "SpotifyInstaller.zip" into "Desktop". (Error 79 - Inappropriate file type or format....

Casual Listener

zahirramcharan

Visitor

14520 Views

79 replies

9 likes

  • 14520 Views
  • 79 replies
  • 9 likes

Solved!! How to stop Spotify from starting on login on macOS

hi! this is the same question as this one but because it’s marked as solved and the solution doesn’t work for me, I’m posting it again. I’ve double checked:1) I have no “login items” for my user in the Users & Groups pref pane2) when I right click th...

Music Fan

sp0tifyispants

Casual Listener

35248 Views

8 replies

1 likes

  • 35248 Views
  • 8 replies
  • 1 likes

Solved!! Cant download Spotify on Mac OS 10.15.7

PlanPremiumCountryUnited States Of AmericaDeviceMacBook Pro (15-inch, Mid 2010)Operating SystemMac OS Catalina 10.15.7 My Question or IssueWhen I try to install Spotify the installer says "Unsupported PlatformSorry, this version of Spotify is for mac...

Newbie

Fdowns

Newbie

36365 Views

5 replies

0 likes

  • 36365 Views
  • 5 replies
  • 0 likes

Solved!! [Mac] App Crashing

PlanPremiumCountryUSA Device(Macbook Pro 2018)Operating System(macOS High Sierra ver. 10.13.5) The app itself opens just fine. The issue is that when I click to play a song the app crashes without any hesitation. It does not matter how many times I u...

Casual Listener

Plan Premium Country USA  Device (Macbook Pro 2018) Operating System (macOS High Sierra ver. 10.13.5)   The app itself opens just fine. The issue is that when I click to play ...

Loxer

Community Legend

23674 Views

7 replies

0 likes

  • 23674 Views
  • 7 replies
  • 0 likes

Solved!! Spotify crashes when I click on a playlist

Hello, I am a Spotify user on Macbook and am having problems with the app. Frequently, when I click on anything from playlists to songs listed under an artist's name, Spotify crashes on me and I have to load it up again. Uninstalling and reinstalling...

Newbie

  Hello, I am a Spotify user on Macbook and am having problems with the app. Frequently, when I click on anything from playlists to songs listed under an artist's name, Spotify crashes on me an...

Loxer

Community Legend

4583 Views

1 replies

1 likes

  • 4583 Views
  • 1 replies
  • 1 likes

Solved!! [Mac] UI bug

Plan: PremiumCountry: PortugalDevice: Macbook Pro early 2017Operating System: MacOS High Sierra My Question or IssueHello everyone, I'm not entirely sure this is a bug or a feature of the new version of Spotify, but I want to report this as I find it...

Casual Listener

Plan: Premium Country: Portugal Device: Macbook Pro early 2017 Operating System: MacOS High Sierra   My Question or Issue Hello everyone,   I'm not entirely...

Loxer

Community Legend

2641 Views

3 replies

0 likes

  • 2641 Views
  • 3 replies
  • 0 likes

Solved!! Can't see number of plays by hovering mouse over ratings bar

Macbook Air late 2016Version 10.10.5 Hi! I am a little confused because I just updated to the most recent version of Spotify on my MacBook Air, but for whatever reason I can't hover over the plays bar next to a song and see the number of plays anymor...

Newbie

  Macbook Air late 2016 Version 10.10.5   Hi! I am a little confused because I just updated to the most recent version of Spotify on my MacBook Air, but for whatever reason I can't hove...

Loxer

Community Legend

1190 Views

1 replies

0 likes

  • 1190 Views
  • 1 replies
  • 0 likes

Solved!! I can't play a song

PremiumBrazil Device (Macbook Air 13.3", Motorola Moto Z) Ok, I'm really upset right now, because i just cannot play the song i want to.Everytime i try to play this song or any other song from this band EVERY, and I'm not kidding, device logged on my...

Regular

Premium Brazil   Device   (Macbook Air 13.3", Motorola Moto Z)   Ok, I'm really upset right now, because i just cannot play the song i want to. Everytime i try to play this son...

Bittencourt

Spotify Star

1041 Views

1 replies

0 likes

  • 1041 Views
  • 1 replies
  • 0 likes

Solved!! 'Songs' tab inaccessible

PlanPremiumCountryPolandDeviceMacBook Pro 13 inch with Touch Bar, 2017Operating SystemmacOS High Sierra 10.13.5Spotify Version1.0.84.344.gfc674f6f My Question or IssueSince yesterday my 'Songs' tab on my Macbook appears empty. When I open it for the ...

Casual Listener

Plan Premium Country Poland Device MacBook Pro 13 inch with Touch Bar, 2017 Operating System macOS High Sierra 10.13.5 Spotify Version 1.0.84.344.gfc674f6f   My Question or Issue...

Loxer

Community Legend

2458 Views

5 replies

0 likes

  • 2458 Views
  • 5 replies
  • 0 likes

Superuser Contribution Removal of desktop notifications

On May 15th, we will be turning off the in-app notifications "bell" on desktop. We are continuously working to improve and simplify our notifications features, and this change will allow us to shift our focus to email and push notifications. We are a...

Spotify

On May 15th, we will be turning off the in-app notifications "bell" on desktop. We are continuously working to improve and simplify our notifications features, and this change will allow us to s...

fishko17

Regular

235109 Views

1243 replies

25 likes

Mac
Windows
  • 235109 Views
  • 1243 replies
  • 25 likes

Solved!! Playcounts no longer shown?

Whenever I hover over the popularity bars next to songs they no longer show playcounts. I can only see the top 10 on artists page and that is it now. Is this a new update, or an issue with my Spotify?

Casual Listener

Whenever I hover over the popularity bars next to songs they no longer show playcounts. I can only see the top 10 on artists page and that is it now.    Is this a new update, or an issue ...

Loxer

Community Legend

2011 Views

5 replies

0 likes

playcount
popularity bar
Stream count
  • 2011 Views
  • 5 replies
  • 0 likes

Solved!! Songs has disappeared from Your Library

PlanPremiumCountryUSA DeviceMacBookPro14,2Operating System10.12.6 My Question or Issue This morning the Songs section has disappeared from the You Library sidebar on my Mac native application. They are still there on my mobile app. How do I restore i...

Newbie

Plan Premium Country USA   Device MacBookPro14,2 Operating System 10.12.6   My Question or Issue  This morning the Songs section has disappeared from the You Library sidebar...

Rojodi

Newbie

2833 Views

4 replies

0 likes

  • 2833 Views
  • 4 replies
  • 0 likes

Spotify won't open anymore | Macbook Air

EDIT: I updated my Mac to OS X High Sierra (version 10.13.5). Spotify still doesn't work.Device: Macbook Air 11" Mid 2012I've had Spotify on my laptop for six years, but last week it just didn't want to open anymore. I've tried deleting the entire ap...

Regular

EDIT: I updated my Mac to OS X High Sierra (version 10.13.5). Spotify still doesn't work. Device: Macbook Air 11" Mid 2012 I've had Spotify on my laptop for six years, but last week it just di...

Grifffx

Regular

49674 Views

9 replies

5 likes

app crashes
app not working
App shuts down
Re-install
Spotify Connect Desktop
Spotify crash
Spotify Doesn't Work
Spotify Premium crash
  • 49674 Views
  • 9 replies
  • 5 likes

Solved!! Download does nothing on OSX

Running OSX 10.10.5.Downloaded SpotifyInstalled itWhen I run it I get a black screen with a menu bar at the top. The majority of the menu options are greyed-out.Can't do anything.

Regular

 Running OSX 10.10.5. Downloaded Spotify Installed it When I run it I get a black screen with a menu bar at the top. The majority of the menu options are greyed-out. Can't do anything.

Loxer

Community Legend

1632 Views

6 replies

0 likes

  • 1632 Views
  • 6 replies
  • 0 likes

Solved!! "Songs" under "Your Library" do not show up on MacBook Pro Spotify App

PlanPremiumCountry USADeviceMacBook Pro 13-inch, 2016, 4 thunderbolt portsOperating SystemiOS 10.12.6 My Question or Issue I deleted the whole song list on Saved Songs under Your Library after putting them all over to a playlist. Ever since then, aft...

Newbie

Plan Premium Country  USA Device MacBook Pro 13-inch, 2016, 4 thunderbolt ports Operating System iOS 10.12.6   My Question or Issue  I deleted the whole song list on Saved So...

Loxer

Community Legend

3127 Views

1 replies

0 likes

  • 3127 Views
  • 1 replies
  • 0 likes

Solved!! Spotify on Mac OS 10.13.5 freezes constantly

PlanPremiumCountryUnited Kingdom. DeviceMacBook Air (13-inch, Early 2015)Operating SystemMac OS High Sierra 10.13.5. Well, I was listening to some songs at first and everything was ok then I went to change track and it was stuck on the track I was li...

Casual Listener

  Plan Premium Country United Kingdom.  Device MacBook Air (13-inch, Early 2015) Operating System Mac OS High Sierra 10.13.5.   Well, I was listening to some songs at first a...

Stormageddons

Composer

2857 Views

3 replies

3 likes

  • 2857 Views
  • 3 replies
  • 3 likes

Solved!! Spotify Playing Wrong Song on Desktop

PlanFreeCountryAustralia DeviceMacbook AirOperating SystemmacOS SierraMy Question or IssueThis problem has happened once before, a song I listen to heaps starts to play another song from the same album. For example, I was listening to 'Reborn' from K...

Casual Listener

Plan Free Country Australia  Device Macbook Air Operating System macOS Sierra My Question or Issue This problem has happened once before, a song I listen to heaps starts to play another...

ouenb

Newbie

3090 Views

2 replies

0 likes

  • 3090 Views
  • 2 replies
  • 0 likes

Solved!! [Mac] Spotify crashes on launch - macOS 10.14 Mojave Beta 1

Spotify Mac app is crashing on launch. I tried reinstalling it which allowed it to open, but as soon as I tried to play anything it crashed then continued to crash any subsequent launch. I hope this is a quick fix as I can't listen to music at work n...

Regular

Spotify Mac app is crashing on launch. I tried reinstalling it which allowed it to open, but as soon as I tried to play anything it crashed then continued to crash any subsequent launch. I hope this ...

mchandler

Regular

32792 Views

31 replies

12 likes

10.14
Beta
Crash
macOS
mojave
  • 32792 Views
  • 31 replies
  • 12 likes

Grey bar in full screen mode

I have a macbook pro, and whenever I use the spotify appn I downloaded in full screen mode, it has a grey bar at the top of the screen. It makes it difficult to see the song I am playing along with making it hard to see what I'm typing in the search ...

Newbie

I have a macbook pro, and whenever I use the spotify appn I downloaded in full screen mode, it has a grey bar at the top of the screen. It makes it difficult to see the song I am playing along with m...

emily227

Casual Listener

5109 Views

8 replies

8 likes

  • 5109 Views
  • 8 replies
  • 8 likes

Solved!! Latest MacOS client crashes on start-up

PlanPremiumCountryAustraliaDeviceiMac (27-inch, Late 2009)Operating SystemMacOS 10.13.5 High Sierra My Question or IssueOn opening the app a window briefly appears but then disappears. This started happening in the last day or two, coincided with the...

Casual Listener

Plan Premium Country Australia Device iMac (27-inch, Late 2009) Operating System MacOS 10.13.5 High Sierra   My Question or Issue On opening the app a window briefly appears but t...

quantoid-au

Casual Listener

2167 Views

2 replies

0 likes

  • 2167 Views
  • 2 replies
  • 0 likes

Solved!! Album cover not displaying in bottom left

PlanPremiumCountryFrance (language english)DeviceMacbook AirOperating SystemMacOS High Sierra 10.13.5 My Question or IssueThe album covers of the music I'm listening to aren't displaying in the bottom left as they normally would, but they load fine w...

Casual Listener

Plan Premium Country France (language english) Device Macbook Air Operating System MacOS High Sierra 10.13.5   My Question or Issue The album covers of the music I'm listening to aren'...

Loxer

Community Legend

4023 Views

5 replies

1 likes

  • 4023 Views
  • 5 replies
  • 1 likes

Solved!! How to delete local files?

Hi, I'm using the Desktop version of Spotify on Macbook Pro with Premium in the US. I want to get rid of all my local files as I don't need or want them. I searched this topic and saw many people found a solution in going to the "Spotify" -> "Users" ...

Casual Listener

Hi, I'm using the Desktop version of Spotify on Macbook Pro with Premium in the US. I want to get rid of all my local files as I don't need or want them.     I searched this topic an...

carolinegwils

Casual Listener

1969 Views

1 replies

0 likes

  • 1969 Views
  • 1 replies
  • 0 likes