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Pop-up for xpui appears on app startup

Every time my desktop app starts up another window appears for https://xpui.app.spotify.com/index.html with the error:DNS_PROBE_FINISHED_NXDOMAIN The app works fine but it's incredibly annoying to have this random window appear every single time. Mac...

Music Fan

GabeDude

Casual Listener

44409 Views

65 replies

12 likes

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Solved!! Cant download Spotify on Mac OS 10.15.7

PlanPremiumCountryUnited States Of AmericaDeviceMacBook Pro (15-inch, Mid 2010)Operating SystemMac OS Catalina 10.15.7 My Question or IssueWhen I try to install Spotify the installer says "Unsupported PlatformSorry, this version of Spotify is for mac...

Newbie

Fdowns

Visitor

34848 Views

5 replies

0 likes

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Solved!! Clear recently played on home screen?

How do I clear the recently played items that appear on the home screen upon launching the desktop app? If I go into the Recently Played section and remove them there, they still show up on the home screen.

Regular

jruby

Visitor

186541 Views

12 replies

25 likes

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Solved!! I can't play a song

PremiumBrazil Device (Macbook Air 13.3", Motorola Moto Z) Ok, I'm really upset right now, because i just cannot play the song i want to.Everytime i try to play this song or any other song from this band EVERY, and I'm not kidding, device logged on my...

Regular

Premium Brazil   Device   (Macbook Air 13.3", Motorola Moto Z)   Ok, I'm really upset right now, because i just cannot play the song i want to. Everytime i try to play this son...

Bittencourt

Spotify Star

1034 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! 'Songs' tab inaccessible

PlanPremiumCountryPolandDeviceMacBook Pro 13 inch with Touch Bar, 2017Operating SystemmacOS High Sierra 10.13.5Spotify Version1.0.84.344.gfc674f6f My Question or IssueSince yesterday my 'Songs' tab on my Macbook appears empty. When I open it for the ...

Casual Listener

Plan Premium Country Poland Device MacBook Pro 13 inch with Touch Bar, 2017 Operating System macOS High Sierra 10.13.5 Spotify Version 1.0.84.344.gfc674f6f   My Question or Issue...

Loxer

Community Legend

2442 Views

5 replies

0 likes

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Superuser Contribution Removal of desktop notifications

On May 15th, we will be turning off the in-app notifications "bell" on desktop. We are continuously working to improve and simplify our notifications features, and this change will allow us to shift our focus to email and push notifications. We are a...

Spotify

On May 15th, we will be turning off the in-app notifications "bell" on desktop. We are continuously working to improve and simplify our notifications features, and this change will allow us to s...

fishko17

Regular

231627 Views

1243 replies

25 likes

Mac
Windows
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  • 25 likes

Solved!! Playcounts no longer shown?

Whenever I hover over the popularity bars next to songs they no longer show playcounts. I can only see the top 10 on artists page and that is it now. Is this a new update, or an issue with my Spotify?

Casual Listener

Whenever I hover over the popularity bars next to songs they no longer show playcounts. I can only see the top 10 on artists page and that is it now.    Is this a new update, or an issue ...

Loxer

Community Legend

1978 Views

5 replies

0 likes

playcount
popularity bar
Stream count
  • 1978 Views
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  • 0 likes

Solved!! Songs has disappeared from Your Library

PlanPremiumCountryUSA DeviceMacBookPro14,2Operating System10.12.6 My Question or Issue This morning the Songs section has disappeared from the You Library sidebar on my Mac native application. They are still there on my mobile app. How do I restore i...

Newbie

Plan Premium Country USA   Device MacBookPro14,2 Operating System 10.12.6   My Question or Issue  This morning the Songs section has disappeared from the You Library sidebar...

Rojodi

Newbie

2815 Views

4 replies

0 likes

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  • 4 replies
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Spotify won't open anymore | Macbook Air

EDIT: I updated my Mac to OS X High Sierra (version 10.13.5). Spotify still doesn't work.Device: Macbook Air 11" Mid 2012I've had Spotify on my laptop for six years, but last week it just didn't want to open anymore. I've tried deleting the entire ap...

Regular

EDIT: I updated my Mac to OS X High Sierra (version 10.13.5). Spotify still doesn't work. Device: Macbook Air 11" Mid 2012 I've had Spotify on my laptop for six years, but last week it just di...

Grifffx

Regular

49539 Views

9 replies

5 likes

app crashes
app not working
App shuts down
Re-install
Spotify Connect Desktop
Spotify crash
Spotify Doesn't Work
Spotify Premium crash
  • 49539 Views
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  • 5 likes

Solved!! Download does nothing on OSX

Running OSX 10.10.5.Downloaded SpotifyInstalled itWhen I run it I get a black screen with a menu bar at the top. The majority of the menu options are greyed-out.Can't do anything.

Regular

 Running OSX 10.10.5. Downloaded Spotify Installed it When I run it I get a black screen with a menu bar at the top. The majority of the menu options are greyed-out. Can't do anything.

Loxer

Community Legend

1594 Views

6 replies

0 likes

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  • 6 replies
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Solved!! "Songs" under "Your Library" do not show up on MacBook Pro Spotify App

PlanPremiumCountry USADeviceMacBook Pro 13-inch, 2016, 4 thunderbolt portsOperating SystemiOS 10.12.6 My Question or Issue I deleted the whole song list on Saved Songs under Your Library after putting them all over to a playlist. Ever since then, aft...

Newbie

Plan Premium Country  USA Device MacBook Pro 13-inch, 2016, 4 thunderbolt ports Operating System iOS 10.12.6   My Question or Issue  I deleted the whole song list on Saved So...

Loxer

Community Legend

3118 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Spotify on Mac OS 10.13.5 freezes constantly

PlanPremiumCountryUnited Kingdom. DeviceMacBook Air (13-inch, Early 2015)Operating SystemMac OS High Sierra 10.13.5. Well, I was listening to some songs at first and everything was ok then I went to change track and it was stuck on the track I was li...

Casual Listener

  Plan Premium Country United Kingdom.  Device MacBook Air (13-inch, Early 2015) Operating System Mac OS High Sierra 10.13.5.   Well, I was listening to some songs at first a...

Stormageddons

Composer

2830 Views

3 replies

3 likes

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Solved!! Spotify Playing Wrong Song on Desktop

PlanFreeCountryAustralia DeviceMacbook AirOperating SystemmacOS SierraMy Question or IssueThis problem has happened once before, a song I listen to heaps starts to play another song from the same album. For example, I was listening to 'Reborn' from K...

Casual Listener

Plan Free Country Australia  Device Macbook Air Operating System macOS Sierra My Question or Issue This problem has happened once before, a song I listen to heaps starts to play another...

ouenb

Newbie

3073 Views

2 replies

0 likes

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Solved!! [Mac] Spotify crashes on launch - macOS 10.14 Mojave Beta 1

Spotify Mac app is crashing on launch. I tried reinstalling it which allowed it to open, but as soon as I tried to play anything it crashed then continued to crash any subsequent launch. I hope this is a quick fix as I can't listen to music at work n...

Regular

Spotify Mac app is crashing on launch. I tried reinstalling it which allowed it to open, but as soon as I tried to play anything it crashed then continued to crash any subsequent launch. I hope this ...

mchandler

Regular

32600 Views

31 replies

12 likes

10.14
Beta
Crash
macOS
mojave
  • 32600 Views
  • 31 replies
  • 12 likes

Grey bar in full screen mode

I have a macbook pro, and whenever I use the spotify appn I downloaded in full screen mode, it has a grey bar at the top of the screen. It makes it difficult to see the song I am playing along with making it hard to see what I'm typing in the search ...

Newbie

I have a macbook pro, and whenever I use the spotify appn I downloaded in full screen mode, it has a grey bar at the top of the screen. It makes it difficult to see the song I am playing along with m...

emily227

Casual Listener

5049 Views

8 replies

8 likes

  • 5049 Views
  • 8 replies
  • 8 likes

Solved!! Latest MacOS client crashes on start-up

PlanPremiumCountryAustraliaDeviceiMac (27-inch, Late 2009)Operating SystemMacOS 10.13.5 High Sierra My Question or IssueOn opening the app a window briefly appears but then disappears. This started happening in the last day or two, coincided with the...

Casual Listener

Plan Premium Country Australia Device iMac (27-inch, Late 2009) Operating System MacOS 10.13.5 High Sierra   My Question or Issue On opening the app a window briefly appears but t...

quantoid-au

Casual Listener

2154 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Album cover not displaying in bottom left

PlanPremiumCountryFrance (language english)DeviceMacbook AirOperating SystemMacOS High Sierra 10.13.5 My Question or IssueThe album covers of the music I'm listening to aren't displaying in the bottom left as they normally would, but they load fine w...

Casual Listener

Plan Premium Country France (language english) Device Macbook Air Operating System MacOS High Sierra 10.13.5   My Question or Issue The album covers of the music I'm listening to aren'...

Loxer

Community Legend

4002 Views

5 replies

1 likes

  • 4002 Views
  • 5 replies
  • 1 likes

Solved!! How to delete local files?

Hi, I'm using the Desktop version of Spotify on Macbook Pro with Premium in the US. I want to get rid of all my local files as I don't need or want them. I searched this topic and saw many people found a solution in going to the "Spotify" -> "Users" ...

Casual Listener

Hi, I'm using the Desktop version of Spotify on Macbook Pro with Premium in the US. I want to get rid of all my local files as I don't need or want them.     I searched this topic an...

carolinegwils

Casual Listener

1952 Views

1 replies

0 likes

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  • 1 replies
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Can't see artist followers

PlanPremiumCountry USDeviceMacbook ProOperating SystemmacOS High Sierra My Question or IssueOn my Mac I can no longer see how many followers an artist has. Not that big of a deal, but I liked being able to see how popular an artist was or seeing if t...

Newbie

Plan Premium Country  US Device Macbook Pro Operating System macOS High Sierra   My Question or Issue On my Mac I can no longer see how many followers an artist has. Not that big ...

Loxer

Community Legend

37561 Views

1 replies

1 likes

  • 37561 Views
  • 1 replies
  • 1 likes

Solved!! Can't see album artwork after latest update

PlanPremiumCountryCanadaDeviceMacBook Pro (Retina, 13-inch, Early 2015)Operating SystemMacOS 10.13.4My Question or IssueI just updated my spotify and now I can't see the album artwork in the bottom left corner while listening to music. I know it isn'...

Gig Goer

Plan Premium Country Canada Device MacBook Pro (Retina, 13-inch, Early 2015) Operating System MacOS 10.13.4 My Question or Issue I just updated my spotify and now I can't see the album ...

Quart

Casual Listener

17437 Views

4 replies

5 likes

album artwork gone
Mac
  • 17437 Views
  • 4 replies
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Solved!! How to limit cache size?

Today I found an 8 GB cache folder (in /Library/Caches/com.spotify.client/Data) and deleted it. It seems that every time I listen to a song, it gets cached. I looked it up and found that setting the storage.size field in /Application Support/Spotify/...

Newbie

Today I found an 8 GB cache folder (in /Library/Caches/com.spotify.client/Data) and deleted it. It seems that every time I listen to a song, it gets cached. I looked it up and found that setting the ...

jjmadison

Casual Listener

58301 Views

5 replies

11 likes

  • 58301 Views
  • 5 replies
  • 11 likes

Confusing Tick Button

Hello, The "add to library" icon is now a tick icon instead of plus button, but it is very confusing. Because the plus button is still used to add a song to the library in playlists/albums (on the main column) but it is different on the left bottom s...

Visitor

Hello,   The "add to library" icon is now a tick icon instead of plus button, but it is very confusing. Because the plus button is still used to add a song to the library in playlists/albums (...

user-removed

Not applicable

7631 Views

2 replies

1 likes

  • 7631 Views
  • 2 replies
  • 1 likes

Solved!! How to go to current song without album artwork?

Updated Spotify today, and it seems they've done away with the album artwork of the currently playing song in the bottom left corner...I see a couple other people have posted about that. Personally, I'll miss having that there, but what actually both...

Casual Listener

Updated Spotify today, and it seems they've done away with the album artwork of the currently playing song in the bottom left corner...I see a couple other people have posted about that. Personally, ...

Jade_H

Newbie

3719 Views

4 replies

2 likes

  • 3719 Views
  • 4 replies
  • 2 likes