Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
1545 Views
1 replies
0 likes

1545 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
3896 Views
1 replies
0 likes

3896 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
3151 Views
1 replies
3 likes

3151 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
38326 Views
19 replies
1 likes
music stops

38326 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
164839 Views
0 replies
35 likes
Mac

164839 Views
0 replies
35 likes

Superuser Contribution Streaming quality does not change bitrate

PlanPremiumCountryUSA DeviceMacbook Pro 2015Operating SystemOS X Big Sur 11.2.3 My Question or IssueI made a post under Linux because I've also tested this under Linux also, but that forum has no active mods. I have found the bitrate quality of the s...

whyitnowork11
Regular
Plan Premium Country USA Device Macbook Pro 2015 Operating System OS X Big Sur 11.2.3 My Question or Issue I made a post under Linux because I've also tested this under Linux...
2021-04-02 11:09:31 PM
2021-04-06 8:08:35 AM
Jeremy
Spotify Legend
973 Views
3 replies
0 likes

973 Views
3 replies
0 likes

[MacOS] Same artists shown multiple times and links to a different artist

PlanPremiumCountryUS DeviceM1 MacbookOperating SystemMacOS Big Sur 11.2.3Spotify V1.1.56.595 My Question or IssueFor the past few weeks, Spotify has been showing the same artist multiple times on my home screen. Please see the image attached, the iss...

Bflint
Visitor
Plan Premium Country US Device M1 Macbook Operating System MacOS Big Sur 11.2.3 Spotify V1.1.56.595 My Question or Issue For the past few weeks, Spotify has been showing t...
2021-04-05 11:47:21 PM
212 Views
0 replies
0 likes

212 Views
0 replies
0 likes

Superuser Contribution Importing local files works, but most don't display

PlanPremiumCountryAustraliaDeviceiMac 2017Operating SystemMacOs Big Sur 11.2.3 My Question or IssueI have imported my local files into Spotify, and according to the number displayed all but about 200 are there (which is fine). The problem I'm finding...

sasilk
Regular
Plan Premium Country Australia Device iMac 2017 Operating System MacOs Big Sur 11.2.3 My Question or Issue I have imported my local files into Spotify, and according to the numb...
2021-04-04 4:53:10 AM
2021-04-05 12:09:45 PM
sasilk
Regular
463 Views
4 replies
0 likes

463 Views
4 replies
0 likes

Superuser Contribution New layout, less info on screen. not good

The new layout, late march 2021, is not good. shows less info on main artists screen. Makes finding albums, related artists more difficult, Can I revert to the older format? Paid, USofA. Mac Big Sur

henryec3
Regular
The new layout, late march 2021, is not good. shows less info on main artists screen. Makes finding albums, related artists more difficult, Can I revert to the older format? ...
2021-03-27 4:56:29 PM
2021-04-04 6:31:50 PM
Eni
Moderator
420 Views
3 replies
5 likes

420 Views
3 replies
5 likes

Superuser Contribution Playing Local Files

PlanFreeCountryUsa DeviceMackbook Pro Late 2013Operating SystemMacOS Big Sur 11.2.2 My Question or IssueHey, when I tried to upload my local files onto spotify, it didn't give me the option to do that. Instead, it just greyed out the files I wanted t...

Screen Shot 2021-04-01 at 12.07.38 PM.png

BlackSoul
Visitor
Plan Free Country Usa Device Mackbook Pro Late 2013 Operating System MacOS Big Sur 11.2.2 My Question or Issue Hey, when I tried to upload my local files onto spotify, it did...
2021-04-01 6:08:05 PM
2021-04-02 8:07:14 PM
Novy
Moderator
242 Views
1 replies
0 likes

242 Views
1 replies
0 likes

Solved!! Missing Album Column in Desktop App for Mac

My Question or Issue:The album column has completely disappeared on my desktop app for Mac. Has this feature been discontinued and/or is there a way to bring the column back? Details if needed: Spotify Plan: FreeCountry: CanadaDevice: MacBook Pro Ret...

dmlavallée
Visitor
My Question or Issue: The album column has completely disappeared on my desktop app for Mac. Has this feature been discontinued and/or is there a way to bring the column back? Details if ne...
2021-04-02 7:36:21 AM
2021-04-02 5:13:25 PM
Loxer
Community Legend
425 Views
1 replies
0 likes

425 Views
1 replies
0 likes

Solved!!Superuser Contribution Do podcasts show up on friends feed?

If I'm listening to a podcast, does it show up on friends activity feed?

jkrgjkgrfkfjk
Newbie
If I'm listening to a podcast, does it show up on friends activity feed?
2016-05-28 2:00:02 AM
2021-04-02 12:50:04 PM
Jeremy
Spotify Legend
67147 Views
3 replies
11 likes
Mac
Windows

67147 Views
3 replies
11 likes

I need assistance downloading songs from spotify TO a Sanza mp3 player

PlanPremiumCountryUSADevice2012 MacBook ProOperating SystemMac OS 10.15.7 My Question or IssueHello, Good day, Spotify community. My name is John Kooz. I pay spotify $9.99/month (happily) for their music streaming services which are truly marvelous. ...

JohnKooz
Newbie
Plan Premium Country USA Device 2012 MacBook Pro Operating System Mac OS 10.15.7 My Question or Issue Hello, Good day, Spotify community. My name is John Kooz. I pay...
2021-03-17 11:31:55 PM
2021-04-01 9:26:52 PM
Loxer
Community Legend
664 Views
2 replies
0 likes
download songs
mp3 player

664 Views
2 replies
0 likes

Superuser Contribution New UI breaks keyboard navigation

PlanPremiumCountryUS DeviceMacBook Pro (15-inch, 2017)Operating SystemmacOS v11.2.3 The old UI allowed me to navigate forward and back on the keyboard using Option + [Left|Right] Arrow. The new UI - in addition to many other unwanted changes - broke ...

elowing1
Newbie
Plan Premium Country US Device MacBook Pro (15-inch, 2017) Operating System macOS v11.2.3 The old UI allowed me to navigate forward and back on the keyboard using Option + [Le...
2021-03-31 8:32:03 PM
2021-04-01 8:51:18 PM
Novy
Moderator
320 Views
1 replies
0 likes

320 Views
1 replies
0 likes

Solved!!Superuser Contribution Video ads way too loud

Listening to my music at a reasonable volume and then all of a sudden a video ad will come blaring on, seemingly at least twice as loud as my actual music volume. Loud enough to ****ing literally hurt my ears. This needs to fixed immediately. This la...

cons7
Casual Listener
Listening to my music at a reasonable volume and then all of a sudden a video ad will come blaring on, seemingly at least twice as loud as my actual music volume. Loud enough to ****ing literally hur...
2015-03-11 3:45:02 AM
2021-04-01 3:59:11 PM
Jeremy
Spotify Legend
94008 Views
193 replies
174 likes
Windows

94008 Views
193 replies
174 likes

Superuser Contribution Sharing more than one song at a time

PlanPremiumCountryItalyDeviceMacBook Pro 2020 i7Operating SystemmacOS Big Sur My Question or IssueHi, I just got the recent update to the UI and I now do not know how to get the links to the songs of a playlist. I used to choose all the songs in my p...

andreddish
Newbie
Plan Premium Country Italy Device MacBook Pro 2020 i7 Operating System macOS Big Sur My Question or Issue Hi, I just got the recent update to the UI and I now do not&nbs...
2021-03-31 4:31:01 AM
2021-04-01 8:54:35 AM
Ivan
Spotify Legend
305 Views
1 replies
0 likes

305 Views
1 replies
0 likes

Superuser Contribution Spotify shows black screen when opening the app

PlanPremiumCountryNetherlandsDeviceMacBook Air 2020Operating SystemMacOs versie 11.2.3 My Question or IssueHi, when I open my spotify app it only shows a black screen, I already tried deleting all the spotify folders and I re installed the app, but i...

Willgjes
Visitor
Plan Premium Country Netherlands Device MacBook Air 2020 Operating System MacOs versie 11.2.3 My Question or Issue Hi, when I open my spotify app it only shows a black screen, I alre...
2021-03-29 8:10:05 PM
2021-03-30 8:27:08 PM
Novy
Moderator
919 Views
1 replies
0 likes
black screen

919 Views
1 replies
0 likes

Solved!!Superuser Contribution Local files don’t work

Hi! Spotify had updated UI on desktop so I found a new bug. After enabling local files in settings the row called “Files on device” in the left sidebar doesn’t appear. I tried reinstalling app but that didn’t help. Thanks for response!

katsushooter
Regular
Hi! Spotify had updated UI on desktop so I found a new bug. After enabling local files in settings the row called “Files on device” in the left sidebar doesn’t appear. I tried reinstalling app but th...
2021-03-27 7:15:29 AM
2021-03-30 11:45:16 AM
MattSuda
Spotify Star
724 Views
8 replies
1 likes

724 Views
8 replies
1 likes

Superuser Contribution Simplified Chinese language option

Plan - PremiumCountry - China Device - MacBook Air M1Operating System - MacOS 11.2.2 My Question or IssueHi there, I'm happy to know that iOS app supports Simplified Chinese. When will it be available for MacOS Spotify? Thanks

chengyingjia
Regular
Plan - Premium Country - China Device - MacBook Air M1 Operating System - MacOS 11.2.2 My Question or Issue Hi there, I'm happy to know that iOS app supports ...
2021-03-27 3:23:07 PM
2021-03-30 11:27:28 AM
MattSuda
Spotify Star
3838 Views
2 replies
0 likes

3838 Views
2 replies
0 likes

Superuser Contribution Spotify won't update on computer

There is no blue dot appearing on the app and I tried deleting and reinstalling, nothing changed. I'm not sure how to update the app now. I think my version is 1.1.55.498.gf9a83c60

susu4
Newbie
There is no blue dot appearing on the app and I tried deleting and reinstalling, nothing changed. I'm not sure how to update the app now. I think my version is 1.1.55.498.gf9a83c60
2021-03-28 11:47:14 PM
2021-03-29 12:18:17 AM
CarlosE
Moderator
292 Views
1 replies
0 likes

292 Views
1 replies
0 likes

Solved!!Superuser Contribution MacOS Desktop App Not Allowing Albums to be Added

PlanPremiumCountryUSDeviceMacbook Pro late 2016Operating SystemMacOS Big Sur My Question or IssueMac Desktop app no longer lets me save albums or songs to my library. When I try to add an album the icon flashes but then it doesn't get added to the li...

benearley
Casual Listener
Plan Premium Country US Device Macbook Pro late 2016 Operating System MacOS Big Sur My Question or Issue Mac Desktop app no longer lets me save albums or songs to my library. When I ...
2021-03-25 10:41:31 PM
2021-03-29 7:50:44 PM
Novy
Moderator
455 Views
4 replies
0 likes

455 Views
4 replies
0 likes

Superuser Contribution Unable to use Search Bar on Mac OS App

PlanPremiumCountryUKDevice2020 Mac MiniOperating SystemBig Sur My Question or IssueOn the app when I try and type into the search bar its as though the cursor keeps being clicked back into the main window. I have to click and then type pretty much on...

Paddy4president
Casual Listener
Plan Premium Country UK Device 2020 Mac Mini Operating System Big Sur My Question or Issue On the app when I try and type into the search bar its as though the cursor keeps b...
2021-03-26 4:21:19 PM
2021-03-27 5:38:49 PM
Eni
Moderator
338 Views
1 replies
0 likes
Bug Sharing
Mac
search bar
search function

338 Views
1 replies
0 likes

Superuser Contribution Friend Feed Not Updating

Plan: PremiumCountry: USADevice: MacBook Air (2017)Operating System: iOS10My Question or Issue: Over the past 24 hours, I have been experiencing issues with my friend feed. It only shows friends that have listened within the past 5 hours. All others ...

thegreenbambino
Casual Listener
Plan: Premium Country: USA Device: MacBook Air (2017) Operating System: iOS10 My Question or Issue: Over the past 24 hours, I have been experiencing issues with my friend feed. It only sho...
2020-08-26 8:09:13 PM
2021-03-26 8:23:52 AM
Jeremy
Spotify Legend
1380 Views
6 replies
1 likes

1380 Views
6 replies
1 likes

Superuser Contribution spotify lyrics unavailable

-PlanPremium FamiliarMexico DeviceMacbook Pro Retina 13' 2015Operating SystemCatalina Hola, no sé si a alguien más le pasa pero hasta hace una semana tenía mi cuenta en Spotify en mi Mac, y todo bien, a veces no se escuchaban ciertas canciones pero d...

ferivauer
Newbie
- Plan Premium Familiar Mexico Device Macbook Pro Retina 13' 2015 Operating System Catalina Hola, no sé si a alguien más le pasa pero hasta hace una semana tenía mi cuenta en ...
2021-03-24 8:11:04 PM
2021-03-25 8:26:42 PM
Eni
Moderator
717 Views
2 replies
4 likes

717 Views
2 replies
4 likes

Library albums not syncing on Mac

Hi community, I noticed a small issue but not sure if here is the place to ask for help. Anyway, I use Spotify mainly on an Android phone and a MacBook, when I add albums to the library on Mac, and open library on Android, I can see the new albums. B...

edwardcarlfox
Casual Listener
Hi community, I noticed a small issue but not sure if here is the place to ask for help. Anyway, I use Spotify mainly on an Android phone and a MacBook, when I add albums to the lib...
2021-03-24 10:14:50 AM
227 Views
0 replies
0 likes

227 Views
0 replies
0 likes

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