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Not downloading, zip file corrupted Mac

I just purchased a m4 macbook running 26.2 Tahoe. I tried downloading spotify from Safari and Chrome. Every time I try to open the zip file it says Unable to expand "SpotifyInstaller.zip" into "Desktop". (Error 79 - Inappropriate file type or format....

Casual Listener

zahirramcharan

Visitor

15858 Views

79 replies

9 likes

  • 15858 Views
  • 79 replies
  • 9 likes

Solved!! How to stop Spotify from starting on login on macOS

hi! this is the same question as this one but because it’s marked as solved and the solution doesn’t work for me, I’m posting it again. I’ve double checked:1) I have no “login items” for my user in the Users & Groups pref pane2) when I right click th...

Music Fan

sp0tifyispants

Casual Listener

38822 Views

8 replies

1 likes

  • 38822 Views
  • 8 replies
  • 1 likes

Solved!! Cant download Spotify on Mac OS 10.15.7

PlanPremiumCountryUnited States Of AmericaDeviceMacBook Pro (15-inch, Mid 2010)Operating SystemMac OS Catalina 10.15.7 My Question or IssueWhen I try to install Spotify the installer says "Unsupported PlatformSorry, this version of Spotify is for mac...

Newbie

grumotdj

Casual Listener

38335 Views

7 replies

0 likes

  • 38335 Views
  • 7 replies
  • 0 likes

Solved!! Spotify Playing Wrong Song on Desktop

PlanFreeCountryAustralia DeviceMacbook AirOperating SystemmacOS SierraMy Question or IssueThis problem has happened once before, a song I listen to heaps starts to play another song from the same album. For example, I was listening to 'Reborn' from K...

Casual Listener

Plan Free Country Australia  Device Macbook Air Operating System macOS Sierra My Question or Issue This problem has happened once before, a song I listen to heaps starts to play another...

ouenb

Newbie

3113 Views

2 replies

0 likes

  • 3113 Views
  • 2 replies
  • 0 likes

Solved!! [Mac] Spotify crashes on launch - macOS 10.14 Mojave Beta 1

Spotify Mac app is crashing on launch. I tried reinstalling it which allowed it to open, but as soon as I tried to play anything it crashed then continued to crash any subsequent launch. I hope this is a quick fix as I can't listen to music at work n...

Regular

Spotify Mac app is crashing on launch. I tried reinstalling it which allowed it to open, but as soon as I tried to play anything it crashed then continued to crash any subsequent launch. I hope this ...

mchandler

Regular

33026 Views

31 replies

12 likes

10.14
Beta
Crash
macOS
mojave
  • 33026 Views
  • 31 replies
  • 12 likes

Grey bar in full screen mode

I have a macbook pro, and whenever I use the spotify appn I downloaded in full screen mode, it has a grey bar at the top of the screen. It makes it difficult to see the song I am playing along with making it hard to see what I'm typing in the search ...

Newbie

I have a macbook pro, and whenever I use the spotify appn I downloaded in full screen mode, it has a grey bar at the top of the screen. It makes it difficult to see the song I am playing along with m...

emily227

Casual Listener

5169 Views

8 replies

8 likes

  • 5169 Views
  • 8 replies
  • 8 likes

Solved!! Latest MacOS client crashes on start-up

PlanPremiumCountryAustraliaDeviceiMac (27-inch, Late 2009)Operating SystemMacOS 10.13.5 High Sierra My Question or IssueOn opening the app a window briefly appears but then disappears. This started happening in the last day or two, coincided with the...

Casual Listener

Plan Premium Country Australia Device iMac (27-inch, Late 2009) Operating System MacOS 10.13.5 High Sierra   My Question or Issue On opening the app a window briefly appears but t...

quantoid-au

Casual Listener

2175 Views

2 replies

0 likes

  • 2175 Views
  • 2 replies
  • 0 likes

Solved!! Album cover not displaying in bottom left

PlanPremiumCountryFrance (language english)DeviceMacbook AirOperating SystemMacOS High Sierra 10.13.5 My Question or IssueThe album covers of the music I'm listening to aren't displaying in the bottom left as they normally would, but they load fine w...

Casual Listener

Plan Premium Country France (language english) Device Macbook Air Operating System MacOS High Sierra 10.13.5   My Question or Issue The album covers of the music I'm listening to aren'...

Loxer

Community Legend

4041 Views

5 replies

1 likes

  • 4041 Views
  • 5 replies
  • 1 likes

Solved!! How to delete local files?

Hi, I'm using the Desktop version of Spotify on Macbook Pro with Premium in the US. I want to get rid of all my local files as I don't need or want them. I searched this topic and saw many people found a solution in going to the "Spotify" -> "Users" ...

Casual Listener

Hi, I'm using the Desktop version of Spotify on Macbook Pro with Premium in the US. I want to get rid of all my local files as I don't need or want them.     I searched this topic an...

carolinegwils

Casual Listener

1989 Views

1 replies

0 likes

  • 1989 Views
  • 1 replies
  • 0 likes

Can't see artist followers

PlanPremiumCountry USDeviceMacbook ProOperating SystemmacOS High Sierra My Question or IssueOn my Mac I can no longer see how many followers an artist has. Not that big of a deal, but I liked being able to see how popular an artist was or seeing if t...

Newbie

Plan Premium Country  US Device Macbook Pro Operating System macOS High Sierra   My Question or Issue On my Mac I can no longer see how many followers an artist has. Not that big ...

Loxer

Community Legend

38419 Views

1 replies

1 likes

  • 38419 Views
  • 1 replies
  • 1 likes

Solved!! Can't see album artwork after latest update

PlanPremiumCountryCanadaDeviceMacBook Pro (Retina, 13-inch, Early 2015)Operating SystemMacOS 10.13.4My Question or IssueI just updated my spotify and now I can't see the album artwork in the bottom left corner while listening to music. I know it isn'...

Gig Goer

Plan Premium Country Canada Device MacBook Pro (Retina, 13-inch, Early 2015) Operating System MacOS 10.13.4 My Question or Issue I just updated my spotify and now I can't see the album ...

Quart

Casual Listener

17466 Views

4 replies

5 likes

album artwork gone
Mac
  • 17466 Views
  • 4 replies
  • 5 likes

Solved!! How to limit cache size?

Today I found an 8 GB cache folder (in /Library/Caches/com.spotify.client/Data) and deleted it. It seems that every time I listen to a song, it gets cached. I looked it up and found that setting the storage.size field in /Application Support/Spotify/...

Newbie

Today I found an 8 GB cache folder (in /Library/Caches/com.spotify.client/Data) and deleted it. It seems that every time I listen to a song, it gets cached. I looked it up and found that setting the ...

jjmadison

Casual Listener

59174 Views

5 replies

11 likes

  • 59174 Views
  • 5 replies
  • 11 likes

Confusing Tick Button

Hello, The "add to library" icon is now a tick icon instead of plus button, but it is very confusing. Because the plus button is still used to add a song to the library in playlists/albums (on the main column) but it is different on the left bottom s...

Visitor

Hello,   The "add to library" icon is now a tick icon instead of plus button, but it is very confusing. Because the plus button is still used to add a song to the library in playlists/albums (...

user-removed

Not applicable

7940 Views

2 replies

1 likes

  • 7940 Views
  • 2 replies
  • 1 likes

Solved!! How to go to current song without album artwork?

Updated Spotify today, and it seems they've done away with the album artwork of the currently playing song in the bottom left corner...I see a couple other people have posted about that. Personally, I'll miss having that there, but what actually both...

Casual Listener

Updated Spotify today, and it seems they've done away with the album artwork of the currently playing song in the bottom left corner...I see a couple other people have posted about that. Personally, ...

Jade_H

Newbie

3815 Views

4 replies

2 likes

  • 3815 Views
  • 4 replies
  • 2 likes

Solved!! Local files and playlists

PlanFree/Premium familyCountry UK Deviceiphone 7Operating SystemMac high sierra My Question or Issuei am new to spotify. I apologise if this has been posted, but i cannot find a similar post elsewhere. I have several albums on itunes that are not on ...

Regular

Plan Free/Premium family Country UK   Device iphone 7 Operating System Mac high sierra   My Question or Issue i am new to spotify. I apologise if this has been posted, but i canno...

heshanindra

Regular

1399 Views

2 replies

0 likes

  • 1399 Views
  • 2 replies
  • 0 likes

Solved!! deleting songs from library

There are all these RANDOM songs in my library that I can't get rid of!Help.

Newbie

There are all these RANDOM songs in my library that I can't get rid of! Help.

user-removed

Not applicable

114572 Views

28 replies

3 likes

  • 114572 Views
  • 28 replies
  • 3 likes

Solved!!Superuser Contribution Discover weekly playlist not updating

I'm having trouble with my discover weekly playlist, it's stopped updating every week and I don't know how to fix it. It's been a month now with the same songs and won't update. Please help!

Casual Listener

I'm having trouble with my discover weekly playlist, it's stopped updating every week and I don't know how to fix it. It's been a month now with the same songs and won't update. Please help!

nighthawk989

Roadie

41857 Views

165 replies

4 likes

Windows
  • 41857 Views
  • 165 replies
  • 4 likes

Solved!! Editing a playlist on Mac without affecting playlist on iPod touch?

Premium Plan in USA On Macbook Air & iPod TouchI'm new to Spotify and wondering if I can edit a playlist on the mac without affecting what's playing on the other attached device (iPod Touch). Is there any way to do this? Thanks for any pointers.

Casual Listener

  Premium Plan in USA  On Macbook Air & iPod Touch I'm new to Spotify and wondering if I can edit a playlist on the mac without affecting what's playing on the other a...

Bethany_Dawn

Community Legend

1333 Views

4 replies

0 likes

  • 1333 Views
  • 4 replies
  • 0 likes

Hardware volume control Vs. Software volume control

What is the proper way to control the volume of the music without reducing the quality? Which method does spotify use to control the volume via. built in software control? It is my understanding that in order to keep the music in its original state o...

Roadie

     What is the proper way to control the volume of the music without reducing the quality? Which method does spotify use to control the volume via. built in software control?  ...

josephcreed7

Roadie

9508 Views

9 replies

3 likes

Mac
Windows
  • 9508 Views
  • 9 replies
  • 3 likes

Songs not starting at the beginning of the track

Every once in a while, I'll get to a song where spotify will skip the first 1 or 2 seconds of a song. I can move the seeker all the way to the front, it says it starting at the beginning, but spotify will still skip the first few seconds of the song....

Newbie

Every once in a while, I'll get to a song where spotify will skip the first 1 or 2 seconds of a song. I can move the seeker all the way to the front, it says it starting at the beginning, but spotify...

bonjoursoleil

Newbie

43857 Views

106 replies

31 likes

  • 43857 Views
  • 106 replies
  • 31 likes

Can't Scroll Down in the Spotify App?

It's not a problem with the down button on my keyboard, as all other apps and websites are working. However, I can't scroll down when on the app to see the rest of a playlist, see other albums on an artist's page, etc. It's very annoying, I've restar...

Newbie

It's not a problem with the down button on my keyboard, as all other apps and websites are working. However, I can't scroll down when on the app to see the rest of a playlist, see other albums on an ...

4glyat_ac-ceq

Newbie

15919 Views

14 replies

4 likes

  • 15919 Views
  • 14 replies
  • 4 likes

Download entire listening history

I want to see if i can download my entire histroical listening history in a csv file to analyse and see patterns. Completely personal use and it is my own data. Is this possible?

Newbie

I want to see if i can download my entire histroical listening history in a csv file to analyse and see patterns. Completely personal use and it is my own data. Is this possible?

hans-jürgen

Roadie

47461 Views

2 replies

13 likes

  • 47461 Views
  • 2 replies
  • 13 likes

Solved!! How to stop the app Automatically Open on Mac desktop

Hi, I selected "Don't open automatically" on the setting. However, whenever I start up the desktop, the Spotify app still open automatically, how can I stop it????? In addition, I already restart Spotify manytimes for upgraded version, the message st...

Casual Listener

Hi, I selected "Don't open automatically" on the setting. However, whenever I start up the desktop, the Spotify app still open automatically, how can I stop it?????   In addition, I alr...

Telms

Newbie

110132 Views

13 replies

4 likes

Mac
  • 110132 Views
  • 13 replies
  • 4 likes