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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Compact Library Layout.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 562 Views
  • 1 replies
  • 3 likes
  • 562 Views
  • 1 replies
  • 3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • bfteach
  • Regular
  • 33972 Views
  • 19 replies
  • 1 likes
  • Error
    music stops
  • 33972 Views
  • 19 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 161816 Views
  • 0 replies
  • 34 likes
  • Mac
  • 161816 Views
  • 0 replies
  • 34 likes

Superuser Contribution Why does Spotify keep pausing on Macbook and Android?

I can't believe that I have to post this question in 2020. I see this issue has been spinning around in the entire universe since 2015 or so. I know some of you are bored to see this question. Spotify keeps (randomly) pausing on both my laptop (Macbo...

  • Visitor
  • I can't believe that I have to post this question in 2020. I see this issue has been spinning around in the entire universe since 2015 or so. I know some of you are bored to see this question. &nbsp...
  • Mihail
  • Spotify Legend
  • 4551 Views
  • 3 replies
  • 1 likes
  • 4551 Views
  • 3 replies
  • 1 likes

Superuser Contribution Media Keys for Podcasts not working as expected

PlanIrrelevantCountry irrelevant DeviceMacbookOperating SystemMac OS X 10.15.6 For podcasts I had expected the Previous/Forward media keys to work differently on my mac. I wanted it to skip 15secs forward/backwards using the media keys, but instead s...

  • Gig Goer
  • Plan Irrelevant Country irrelevant   Device Macbook Operating System Mac OS X 10.15.6   For podcasts I had expected the Previous/Forward media keys to work differently on my mac. I...
  • MrFranks
  • Gig Goer
  • 657 Views
  • 4 replies
  • 1 likes
  • media keys
    podcast playback
    Podcasts
  • 657 Views
  • 4 replies
  • 1 likes

Superuser Contribution Desktop app impossible to be used

Hi. I have the Premium Family plan and I am using the Spotify on a late 2013 iMac. It turns out it is simply impossible to count on the app. Sometimes is goes black, sometimes the search doesn't work, sometimes the music stops playing all of a sudden...

  • Visitor
  • Hi. I have the Premium Family plan and I am using the Spotify on a late 2013 iMac.  It turns out it is simply impossible to count on the app. Sometimes is goes black, sometimes the search doe...
  • Ivan
  • Spotify Legend
  • 429 Views
  • 1 replies
  • 0 likes
  • 429 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify WILL NOT Stop Showing Local Files, Even After Disabling & Deleting local-files.bnk

Device16" MacBook Pro (Late 2019)Operating SystemmacOS Catalina 10.15.4 (19E287) No matter what I try, my Spotify desktop app (version 1.1.32.618.gda5638a6) will not stop showing & scanning for local files.I have already turned off local files in set...

  • Casual Listener
  • Device 16" MacBook Pro (Late 2019) Operating System macOS Catalina 10.15.4 (19E287)   No matter what I try, my Spotify desktop app (version 1.1.32.618.gda5638a6) will not stop sho...
  • user-removed
  • Not applicable
  • 3009 Views
  • 18 replies
  • 1 likes
  • desktop app
    local files
    Mac
  • 3009 Views
  • 18 replies
  • 1 likes

Change artist's album view to be just covers instead of listed songs

PlanPremiumCountryUKOperating System(iOS 10) My Question or IssueSo when you click on an artists profile and look at their albums its a long list of them and you have to scroll through every song on each album to get to the next album. For a week or ...

  • Newbie
  •   Plan Premium Country UK Operating System (iOS 10)   My Question or Issue So when you click on an artists profile and look at their albums its a long list of them and you have to ...
  • Siderealbeast
  • Visitor
  • 3399 Views
  • 2 replies
  • 1 likes
  • 3399 Views
  • 2 replies
  • 1 likes

Superuser Contribution Podcasts not loading on webplayer

PlanFreeCountryUS Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(Catalina 10.15.6) When trying to choose to play any podcast on the web player in both firefox and chrome, the area where the episodes list should be is blank....

  • Newbie
  • Plan Free Country US   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (Catalina 10.15.6)   When trying to choose to play any podcast on the web player...
  • Elena
  • Moderator
  • 1409 Views
  • 2 replies
  • 4 likes
  • 1409 Views
  • 2 replies
  • 4 likes

Superuser Contribution Error Code: accesspoint:39 on Mac

PremiumCanada DeviceMacBook Pro (15-inch, 2017)Operating SystemCatalina 10.15.6 (19G2021) My Question or IssueI keep getting Error 39 when trying to log in via email and password, or when trying to connect via Facebook. I have tried all of the below ...

  • Visitor
  •     Premium Canada   Device MacBook Pro (15-inch, 2017) Operating System Catalina 10.15.6 (19G2021)   My Question or Issue I keep getting Error 39 when trying to log in...
  • Elena
  • Moderator
  • 1179 Views
  • 1 replies
  • 1 likes
  • 39
    Error
    Mac
  • 1179 Views
  • 1 replies
  • 1 likes

I can't edit my playlist on desktop.

I have Spotify Premium and I recently downloaded the desktop app, because I've heard that you need to use the desktop version in order to edit playlist covers and descriptions. When I click "edit playlist" which is what the directions I found online ...

  • Casual Listener
  • I have Spotify Premium and I recently downloaded the desktop app, because I've heard that you need to use the desktop version in order to edit playlist covers and descriptions.    When I ...
  • Billy-J
  • Spotify Star
  • 712 Views
  • 4 replies
  • 0 likes
  • 712 Views
  • 4 replies
  • 0 likes

Superuser Contribution Playlists say they are downloaded but aren't

Hi folks! I just got a new Macbook Air, redownloaded Spotify (I have premium) and tried to download all my old playlists. They are downloaded on my phone, and I can play the songs on there, but unfortunately I can't get them to play on my computer. M...

  • Casual Listener
  • Hi folks! I just got a new Macbook Air, redownloaded Spotify (I have premium) and tried to download all my old playlists. They are downloaded on my phone, and I can play the songs on there, but unfor...
  • Ivan
  • Spotify Legend
  • 1007 Views
  • 3 replies
  • 0 likes
  • 1007 Views
  • 3 replies
  • 0 likes

Solved!! My Jpg Cover Image Is Invalid?

Hi, okay soooo im trying to put a (900x900 pixel) cover image on my playlist (i dont have explicit artist permission to use it so im keeping it secret/for my own personal enjoyment until i do) and it was originally a png, but i duplicated the image a...

Screen Shot 2019-02-02 at 3.57.44 PM.png
  • Casual Listener
  • ...t this screenshot i took of the message it gives me:  so im extremely confused because its never told me this before? i tried making the playlist public to see if it would let me update the c...
  • Delilah_Byrd
  • Visitor
  • 7440 Views
  • 3 replies
  • 0 likes
  • Cover Images
    Desktop Mac
    Images
    Mac Desktop App
    Troubleshooting
  • 7440 Views
  • 3 replies
  • 0 likes

Solved!! Play Queue: History says Empty

PlanPremiumCountryUSA Device(OnePlus 5T running Android 8.1.0, Mac OS 10.13.6 Desktop) EDIT/SOLVED: Uninstalled/Reinstalled desktop app. My Question or Issue My history of the last 50 songs played is empty on my Desktop app. Last week I listened to m...

  • Casual Listener
  •   Plan Premium Country USA   Device (OnePlus 5T running Android 8.1.0, Mac OS 10.13.6 Desktop)   EDIT/SOLVED: Uninstalled/Reinstalled desktop app.   My Question or Issu...
  • Socalrooster
  • Casual Listener
  • 2235 Views
  • 2 replies
  • 5 likes
  • 2235 Views
  • 2 replies
  • 5 likes

Superuser Contribution PC -> Mac = liked songs are not synced

PlanPremiumCountryRussiaDevice(Desktop PC, iMac, iPhone)Operating System(Windows 10, Mac OS Catalina, iOs 13) Hello!If I only use my iPhone and iMac, then everything synchronizes perfectly in both directions.If I only use my iPhone and PC, then every...

  • Casual Listener
  • Plan Premium Country Russia Device (Desktop PC, iMac, iPhone) Operating System (Windows 10, Mac OS Catalina, iOs 13)   Hello! If I only use my iPhone and iMac, then everything synchron...
  • Elena
  • Moderator
  • 395 Views
  • 1 replies
  • 0 likes
  • 395 Views
  • 1 replies
  • 0 likes

Superuser Contribution Fixed connection for Spotify Connect

Hi,I wonder if it’s possible to set a fixed connection for Spotify Connect.For example, when I power on my preamplifier, the last used source always is ‘preselected’.It would be nice too, if the last used Spotify Connect device is like ‘default’ when...

  • Newbie
  • Hi, I wonder if it’s possible to set a fixed connection for Spotify Connect. For example, when I power on my preamplifier, the last used source always is ‘preselected’. It would be nice too, if th...
  • Xenia
  • Moderator
  • 274 Views
  • 1 replies
  • 0 likes
  • 274 Views
  • 1 replies
  • 0 likes

Progress bar time wrong when playing, but not when paused

PlanPremiumCountryUKDeviceMacbook Pro mid 2014Operating SystemmacOS Catalina My Question or IssuePlaying a song on my Spotify on my iPhone, the time on the desktop app does not match up while the song is playing, but when it is paused it is correct. ...

  • Casual Listener
  • Plan Premium Country UK Device Macbook Pro mid 2014 Operating System macOS Catalina   My Question or Issue Playing a song on my Spotify on my iPhone, the time on the desktop app does n...
  • Billy-J
  • Spotify Star
  • 422 Views
  • 1 replies
  • 0 likes
  • 422 Views
  • 1 replies
  • 0 likes

Superuser Contribution Update for June 13th - Scrolling saved playlists made more annoying!

PlanPremiumCountryUnited StatesDeviceMacbook Air Mid-2013)Operating SystemMacOS High Sierra My Question or IssueI just got the new update for today, and the scrolling on the left now is made more annoying and rather inconvenient, as Home, Browse, and...

  • Gig Goer
  • Plan Premium Country United States Device Macbook Air Mid-2013) Operating System MacOS High Sierra   My Question or Issue I just got the new update for today, and the scrolling on the ...
  • izreor
  • Casual Listener
  • 4209 Views
  • 17 replies
  • 5 likes
  • 4209 Views
  • 17 replies
  • 5 likes

Superuser Contribution Getting ads even after the "watch this ad to get 30 mins ad free"

PlanFreeUnited Kingdom DeviceMacbook Pro 2019Operating SystemCatalina My Question or IssueI listen to Spotify both on my way to the office and while working. As I enter the office, my phone (Android) plays one of those "listen to this ad to receive 3...

  • Visitor
  • Plan Free United Kingdom   Device Macbook Pro 2019 Operating System Catalina   My Question or Issue I listen to Spotify both on my way to the office and while working. As I enter ...
  • Xenia
  • Moderator
  • 451 Views
  • 1 replies
  • 0 likes
  • 451 Views
  • 1 replies
  • 0 likes

Superuser Contribution Song duration in album and now playing view do not match

Plan: Family PremiumCountry: USA DeviceMacbook Pro 16" 2020Operating SystemOSX Catalina 10.15.6 My Question or Issue See title.Steps to repro:1. Open "Hoodie Allen" artist page2. Scroll down to "People Keep Talking" album3. Play "The Real Thing"4. Al...

  • Casual Listener
  • Plan: Family Premium Country: USA   Device Macbook Pro 16" 2020 Operating System OSX Catalina 10.15.6   My Question or Issue   See title. Steps to repro: 1. Open "Ho...
  • Katerina
  • Spotify Legend
  • 391 Views
  • 1 replies
  • 0 likes
  • 391 Views
  • 1 replies
  • 0 likes

Solved!! Unable to install on mac

Family premium planCountry: Australia DeviceMacbook Pro 2019 Operating SystemVersion 10.15.7 My Question or Issue:Spotify works just fine on my iPhone but it stopped working on my mac for some reason. It would tell me that I was offline even though I...

  • Casual Listener
  • Family premium plan Country: Australia    Device Macbook Pro 2019   Operating System Version 10.15.7   My Question or Issue: Spotify works just fine on my iPhone but it ...
  • Billy-J
  • Spotify Star
  • 996 Views
  • 3 replies
  • 0 likes
  • 996 Views
  • 3 replies
  • 0 likes

Solved!! (MAC) Spotify

PlanPremium FamilyCountryItalyDeviceMacbook Pro late 2012Operating SystemMac OS Catalina 10.15.6 My Question or IssueAfter downloading and log in succesfully to spotify,the program doesn't start,doesn't play any track,and doesn't connect to any devic...

  • Regular
  • Plan Premium Family Country Italy Device Macbook Pro late 2012 Operating System Mac OS Catalina 10.15.6   My Question or Issue After downloading and log in succesfully to spotify,the p...
  • Billy-J
  • Spotify Star
  • 3874 Views
  • 9 replies
  • 0 likes
  • 3874 Views
  • 9 replies
  • 0 likes

Solved!! Songs disappearing from playlists, mac

PlanPremiumCountrySwedenDeviceMacbook Pro late 2015Operating SystemmacOS Catalina, 10.15.6 My Question or IssueHi,Is there a way to configure or remove certain keyboard shortcuts?I would like to specifically remove the ''Backspace-shortcut'' that del...

  • Newbie
  • Plan Premium Country Sweden Device Macbook Pro late 2015 Operating System macOS Catalina, 10.15.6    My Question or Issue Hi, Is there a way to configure or remove certain k...
  • Billy-J
  • Spotify Star
  • 483 Views
  • 1 replies
  • 0 likes
  • 483 Views
  • 1 replies
  • 0 likes