Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
4138 Views
1 replies
0 likes

4138 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
6253 Views
1 replies
0 likes

6253 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
4274 Views
1 replies
3 likes

4274 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
40890 Views
19 replies
1 likes
music stops

40890 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
166274 Views
0 replies
35 likes
Mac

166274 Views
0 replies
35 likes

Solved!! Please fix the playlist sorting problem (New Update) (Desktop)

For some reason, the new desktop update reset all my playlists to be sorted by the first songs I added to them and not the new ones. Can you please fix this bug? I have to avoid going into my playlists because I don't want to scroll around looking fo...

MoMo215
Casual Listener
For some reason, the new desktop update reset all my playlists to be sorted by the first songs I added to them and not the new ones. Can you please fix this bug? I have to avoid going into my playlis...
2021-04-22 9:03:07 AM
2021-04-27 1:05:02 AM
MoMo215
Casual Listener
2189 Views
4 replies
1 likes

2189 Views
4 replies
1 likes

Superuser Contribution Re: spotify se cierra de manera inseperada

Buenas a todos,Tengo exactamente el mismo problema con una MacBook Pro macOS Big Sur 11.2.3. Cada vez que activo del estado reposo de la Mac aparece el cuadro de dialogo indicando el error.Agradecería algunas sugerencias a realizar, ya desinstale bor...

Captura de Pantalla 2021-04-20 a la(s) 23.58.10.png

odi
Regular
Buenas a todos, Tengo exactamente el mismo problema con una MacBook Pro macOS Big Sur 11.2.3. Cada vez que activo del estado reposo de la Mac aparece el cuadro de dialogo indicando el error. Agrade...
2021-04-23 10:16:07 PM
2021-04-26 11:36:19 PM
Eni
Moderator
1245 Views
5 replies
0 likes

1245 Views
5 replies
0 likes

Superuser Contribution New Spotify on Mac consumes lots of CPU

PlanPremiumCountryUSADeviceMacbook Pro late 2016Operating SystemBig Sur 11.2.3 My Question or IssueSpotify started consuming CPU like crazy recently. Even when not playing the Renderer process consumes ~50%. I also have on a lower end Windows device ...

yuryzholobov
Music Fan
Plan Premium Country USA Device Macbook Pro late 2016 Operating System Big Sur 11.2.3 My Question or Issue Spotify started consuming CPU like crazy recently. Even when not playing th...
2021-04-14 6:52:32 PM
2021-04-26 8:26:50 PM
Eni
Moderator
1257 Views
11 replies
0 likes

1257 Views
11 replies
0 likes

Solved!! How can I download albums for offline listening

PremiumGermany DeviceMacBook Pro (15-inch, 2016)Operating System10.14.5 Hello,how can I download music on the Mac Desktop application to listen to it offline. I can only find this feature for playlists.

asono
Roadie
Premium Germany Device MacBook Pro (15-inch, 2016) Operating System 10.14.5 Hello, how can I download music on the Mac Desktop application to listen to it offline. I can only f...
2019-06-24 6:33:34 PM
2021-04-26 6:42:00 AM
MattSuda
Spotify Star
724 Views
2 replies
0 likes

724 Views
2 replies
0 likes

Downloaded Album Questions

I recently tried to download an album for offline listening just try out this feature of Spotify. I rarely need to download anything for offline use, but I figured I'd at least give it a try to see how well it works. So far, I'm not impressed. I "dow...

Macatron
Roadie
I recently tried to download an album for offline listening just try out this feature of Spotify. I rarely need to download anything for offline use, but I figured I'd at least give it a try to see h...
2015-09-23 4:55:15 PM
2021-04-26 6:41:30 AM
MattSuda
Spotify Star
664 Views
3 replies
0 likes
Mac

664 Views
3 replies
0 likes

How can I download a music album on my mac?

Hello. On my iPhone i can download a album. Can i also download a music album on my mac? I only managed to downlaod a playlist to my mac? Can't I download a album? (I often use my macbook on the train. i would like to have some albums on my macbook a...

KeinNamne
Regular
Hello. On my iPhone i can download a album. Can i also download a music album on my mac? I only managed to downlaod a playlist to my mac? Can't I download a album? (I often use my macboo...
2014-06-08 1:52:41 AM
2021-04-26 6:40:01 AM
MattSuda
Spotify Star
5844 Views
4 replies
7 likes
Mac

5844 Views
4 replies
7 likes

Solved!! Download of Albums for offline use worked up until a few weeks ago

Hi Streaming-People, up until a few weeks ago I was able to "download" albums to my library in my Desktop App. Now it does not work any more. Why ?

muxens
Visitor
Hi Streaming-People, up until a few weeks ago I was able to "download" albums to my library in my Desktop App. Now it does not work any more. Why ?
2019-07-24 7:22:39 PM
2021-04-26 6:23:56 AM
MattSuda
Spotify Star
804 Views
2 replies
0 likes

804 Views
2 replies
0 likes

Superuser Contribution [Playlist Descriptions] Saving and editing descriptions translates special characters one way

I created a new playlist with a description using a special character (backslash /). When I edit the description after saving, it displays the HTML code / instead of /, and saving the edit leaves the HTML code rather than /. Edit: Unicode Character c...

1503010
Casual Listener
I created a new playlist with a description using a special character (backslash /). When I edit the description after saving, it displays the HTML code / instead of /, and saving the e...
2021-04-24 9:41:13 PM
2021-04-25 9:56:58 PM
CarlosE
Moderator
648 Views
1 replies
0 likes

648 Views
1 replies
0 likes

Superuser Contribution Device name (English name) display error in Chinese

DeviceMacBook Pro (Retina, 13-inch, Mid 2014)Operating SystemmacOS Catalina 10.15.7 My Question or Issue:The device name does not display correctly in Chinese, please check the screenshot.The device name is "Bowen's Echo".In English, it displays corr...

N00d1e5
Visitor
Device MacBook Pro (Retina, 13-inch, Mid 2014) Operating System macOS Catalina 10.15.7 My Question or Issue: The device name does not display correctly in Chinese, please check the scree...
2021-04-23 1:14:36 PM
2021-04-24 6:53:56 PM
CarlosE
Moderator
550 Views
1 replies
0 likes
chinese
device name
Display error

550 Views
1 replies
0 likes

Superuser Contribution Are there any decent alternatives to the spotify app for macs

PremiumAustralia Macbook Pro 2016macOS Catalina There are a lot of good things to say about spotify. But the desktop app is not one of them. I'm someone who tends to have a queue of stuff that I've found and want to investigate, rather than a set of ...

charvolant
Casual Listener
Premium Australia Macbook Pro 2016 macOS Catalina There are a lot of good things to say about spotify. But the desktop app is not one of them. I'm someone who tends to hav...
2020-03-07 4:57:45 AM
2021-04-23 5:37:13 PM
modiX91
Music Fan
4132 Views
6 replies
1 likes

4132 Views
6 replies
1 likes

Playlist editing on iPhone works but not on desktop

Plan freeFree/PremiumCountry U.K. Device(iPhone 11 , iPad and Mac desktop)Operating System(iOS 10.) My Question or IssueAble to edit my playlist in iPhone 11 and iPad ok but my desktop missing the add track button.

phpnukes
Regular
Plan free Free/Premium Country U.K. Device (iPhone 11 , iPad and Mac desktop) Operating System (iOS 10.) My Question or Issue Able to edit my playlist in iPhone 11 and i...
2021-03-07 10:02:43 AM
2021-04-23 3:07:55 PM
Billy-J
Spotify Star
654 Views
3 replies
0 likes

654 Views
3 replies
0 likes

Solved!!Superuser Contribution I Can't Post an Idea

I don't see a button to post an idea here: https://community.spotify.com/t5/Live-Ideas/idb-p/ideas_live Are ideas posted somewhere else?

grandterr
Roadie
I don't see a button to post an idea here: https://community.spotify.com/t5/Live-Ideas/idb-p/ideas_live Are ideas posted somewhere else?
2021-04-22 8:39:40 AM
2021-04-23 10:43:50 AM
Jeremy
Spotify Legend
733 Views
4 replies
0 likes

733 Views
4 replies
0 likes

Superuser Contribution Now Playing widget is buggy: previous song grayed out, seek times do not match

PlanPremium DeviceMacBook Pro Early 2015Operating SystemmacOS Big Sur 11.2.3 My Question or IssueSometimes previous song button in the Now Playing widget is grayed out even though there are songs before that one. I don't know the exact steps to repro...

polatugurcan
Regular
Plan Premium Device MacBook Pro Early 2015 Operating System macOS Big Sur 11.2.3 My Question or Issue Sometimes previous song button in the Now Playing widget is grayed out eve...
2021-04-21 12:43:33 PM
2021-04-22 2:30:35 PM
Ver
Spotify Legend
1164 Views
2 replies
0 likes

1164 Views
2 replies
0 likes

Superuser Contribution Now Playing widget artwork reloads every time you seek

PlanPremium DeviceMacBook Pro Early 2015Operating SystemmacOS Big Sur 11.2.3 My Question or IssueIt is great that Now Playing widget now supports artwork on macOS. However, the artwork is reloaded every time I seek.

polatugurcan
Regular
Plan Premium Device MacBook Pro Early 2015 Operating System macOS Big Sur 11.2.3 My Question or Issue It is great that Now Playing widget now supports artwork on macOS. However...
2021-04-21 12:33:29 PM
2021-04-22 2:00:33 PM
Mihail
Spotify Legend
1144 Views
2 replies
0 likes

1144 Views
2 replies
0 likes

Superuser Contribution See all songs on Artist page

Hey, I cannot see songs on artist page. There are just Popular songs and album. When I am looking for my favorite song I have to click and go through all albums and look there. It is like zilion clicks more and it is super unintuitive. I possible to ...

escapetomatrix
Newbie
Hey, I cannot see songs on artist page. There are just Popular songs and album. When I am looking for my favorite song I have to click and go through all albums and look there. It is l...
2021-04-21 9:51:13 AM
2021-04-22 10:14:02 AM
Ver
Spotify Legend
425 Views
1 replies
0 likes

425 Views
1 replies
0 likes

Superuser Contribution Extremely low volume across all my devices.

PlanPremiumCountry. USAiPhone 8 and Mac book airOperating SystemUp to date iOS my volume is extremely low on both my phone and computer. I can’t stream to Bluetooth in my car or my echo dot— because I can’t hear it. I did a fresh restart of both apps...

Millern1213
Visitor
Plan Premium Country. USA iPhone 8 and Mac book air Operating System Up to date iOS my volume is extremely low on both my phone and computer. I can’t stream to Bluetooth...
2021-04-21 2:11:41 AM
2021-04-22 8:36:51 AM
Jeremy
Spotify Legend
379 Views
1 replies
0 likes

379 Views
1 replies
0 likes

Superuser Contribution Discover Weekly dislike button no longer removes song

Clicking the 'dislike song' button no longer disables/grays out a song, so it keeps playing in rotation. Restarting Spotify will fix the issue, but only for songs that have already been disliked. Device(MacMini 2018(iOS ) My Question or Issue

todditron
Regular
Clicking the 'dislike song' button no longer disables/grays out a song, so it keeps playing in rotation. Restarting Spotify will fix the issue, but only for songs that have already bee...
2021-04-20 10:52:22 PM
2021-04-22 8:33:37 AM
Jeremy
Spotify Legend
501 Views
1 replies
0 likes
bug

501 Views
1 replies
0 likes

Superuser Contribution App is working fine but not actually installed - weird

Strange situation which is more of an inconvenience and mystery than full problem: I download and run the Spotify installer, it seems to work all fine. The app opens and I login, all fine. But, it's not in the apps folder and if I quit I have to down...

danprice84
Casual Listener
Strange situation which is more of an inconvenience and mystery than full problem: I download and run the Spotify installer, it seems to work all fine. The app opens and I login, all fine. But, it's ...
2021-04-20 3:23:18 PM
2021-04-21 12:51:21 AM
CarlosE
Moderator
458 Views
4 replies
0 likes

458 Views
4 replies
0 likes

When I hear spotify on my Macbook with bluetooth headphones the song only plays first 5 seconds.

Hello,When I try to hear music with my Macbook Pro M1 with Bluetooth headphones (Airpods), the song starts perfectly, but after 5 seconds it just stops, and I get the blue error message in the top saying: "Can't play the current song".Any suggestions...

jacobtt-
Visitor
Hello, When I try to hear music with my Macbook Pro M1 with Bluetooth headphones (Airpods), the song starts perfectly, but after 5 seconds it just stops, and I get the blue error message in the top ...
2020-11-27 8:57:03 PM
2021-04-21 5:35:47 PM
jaymiethomas
Casual Listener
715 Views
2 replies
0 likes

715 Views
2 replies
0 likes

How to reach actual local files

PlanPremiumCountryFinlandDeviceMacBook Pro (Retina, 15-inch, Mid 2014)Operating SystemHigh Sierra iOS 10.13.6 My Question or IssueI see (and can listen to) a list of songs in "Local Files" in my MacBook Spotify App although the "Local Files" is disab...

jmviita
Casual Listener
Plan Premium Country Finland Device MacBook Pro (Retina, 15-inch, Mid 2014) Operating System High Sierra iOS 10.13.6 My Question or Issue I see (and can listen to) a list of songs in...
2020-04-07 9:52:12 AM
2021-04-21 1:52:02 PM
shaakywarrior
Visitor
5170 Views
4 replies
0 likes
local files

5170 Views
4 replies
0 likes

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