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Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 627 Views
  • 1 replies
  • 0 likes
  • 627 Views
  • 1 replies
  • 0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 3213 Views
  • 1 replies
  • 0 likes
  • 3213 Views
  • 1 replies
  • 0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 2299 Views
  • 1 replies
  • 3 likes
  • 2299 Views
  • 1 replies
  • 3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • bfteach
  • Regular
  • 37152 Views
  • 19 replies
  • 1 likes
  • music stops
  • 37152 Views
  • 19 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 163830 Views
  • 0 replies
  • 34 likes
  • Mac
  • 163830 Views
  • 0 replies
  • 34 likes

Superuser Contribution picture icon and name keep deleting its self

Why does my picture icon and my nickname i put delete when i close the app ive done everything like logging in and out and even reinstalling the app HELP

  • Music Fan
  • Why does my picture icon and my nickname i put delete when i close the app ive done everything like logging in and out and even reinstalling the app HELP  
  • Novy
  • Moderator
  • 1094 Views
  • 21 replies
  • 1 likes
  • 1094 Views
  • 21 replies
  • 1 likes

Superuser Contribution I have lots of playlists and using the desktop app i cannot delete them! Crazy!

I simply want to delete lots of playlists. I have been told that the desktop app is best. So I have tried to delete them individually but that does not work! (i have too many anyway tbh) Then I added a playlist folder and spent ages grabbing and drop...

  • Casual Listener
  • I simply want to delete lots of playlists. I have been told that the desktop app is best.  So I have tried to delete them individually but that does not work! (i have too many anyway tbh) ...
  • Alex
  • Spotify Legend
  • 428 Views
  • 6 replies
  • 0 likes
  • 428 Views
  • 6 replies
  • 0 likes

Superuser Contribution Spotify keeps hanging on queries & links

Since a few months now, I have the issue that Spotify keeps hanging when I perform a search query or click on links (in search results).With hanging I mean that when I search, the result page remains blank (or on the results that were there before). ...

  • Music Fan
  • Since a few months now, I have the issue that Spotify keeps hanging when I perform a search query or click on links (in search results). With hanging I mean that when I search, the result page remai...
  • Eni
  • Moderator
  • 799 Views
  • 13 replies
  • 0 likes
  • 799 Views
  • 13 replies
  • 0 likes

Superuser Contribution Help - Currently playing interrupted by random playlists

Plan: PremiumCountry: USA Device2018 Macbook Pro - MacOS 10.14.2 Artists and playlists I have never searched for are randomly playing in my queue. This is NOT the "keep playing music" feature after an album is over.1. I will be listening to music and...

  • Casual Listener
  • Plan: Premium Country: USA   Device 2018 Macbook Pro - MacOS 10.14.2   Artists and playlists I have never searched for are randomly playing in my queue. This is NOT the "kee...
  • Alex
  • Spotify Legend
  • 643 Views
  • 3 replies
  • 0 likes
  • Incorrect tracks
    Queue of Playlists
    unknown song
  • 643 Views
  • 3 replies
  • 0 likes

Superuser Contribution What am I listening to?

I'd like to find out what playlist/radio I'm listening to. Previously this was revealed when clicking on the album cover. Now (v. 1.1.51.380.ga06fdc8d-a) doing this simply opens the album that the current song is from. Please don't tell me to click o...

  • Casual Listener
  • I'd like to find out what playlist/radio I'm listening to. Previously this was revealed when clicking on the album cover. Now (v. 1.1.51.380.ga06fdc8d-a) doing this simply opens the album that t...
  • Novy
  • Moderator
  • 380 Views
  • 1 replies
  • 0 likes
  • 380 Views
  • 1 replies
  • 0 likes

macOS App shows wrong song details

PlanPremiumCountryNorwayDeviceMacBook Pro (Retina, 15-inch, Mid 2015)Operating SystemmacOS Catalina 10.15.7Spotify Version1.1.51.382.g8e3b11ed My Question or IssueMy native macOS app only shows the first song I start, and then get stuck on that title...

  • Newbie
  •   Plan Premium Country Norway Device MacBook Pro (Retina, 15-inch, Mid 2015) Operating System macOS Catalina 10.15.7 Spotify Version 1.1.51.382.g8e3b11ed   My Question or I...
  • Loxer
  • Community Legend
  • 407 Views
  • 1 replies
  • 0 likes
  • Desktop
    Mac Catalina
  • 407 Views
  • 1 replies
  • 0 likes

Superuser Contribution [MacBook Pro] Keeps on getting signed out

PlanPremium (Student)CountryPhilippinesDeviceMacbook Pro late 2019Operating SystemMacOS My Question or IssueI updated the spotify app just this January and since then I keep on getting signed out every time I open the app. I uninstalled then installe...

  • Visitor
  • Plan Premium (Student) Country Philippines Device Macbook Pro late 2019 Operating System MacOS   My Question or Issue I updated the spotify app just this January and since then I...
  • Alex
  • Spotify Legend
  • 489 Views
  • 1 replies
  • 0 likes
  • Please Fix This
    sign-in
  • 489 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify doesn’t load, it’s just a black window

PlanPremiumCountryHungaryDevice(Macbook Pro mid 2009)Operating System(OS X El Capitan 10.11.6)My Question or IssueThis question got asked, but there is no solution. Problem: I open spotify, a black window opens and I'm unable to use it. I tried: rest...

  • Regular
  • Plan Premium Country Hungary Device (Macbook Pro mid 2009) Operating System (OS X El Capitan 10.11.6) My Question or Issue This question got asked, but there is no solution. Problem: I open...
  • Ver
  • Spotify Legend
  • 1041 Views
  • 14 replies
  • 0 likes
  • 1041 Views
  • 14 replies
  • 0 likes

Superuser Contribution Sidebar turns black when opening folders

PlanPremiumCountryUSA DeviceMacBook Pro (Retina, Mid 2012)Operating System10.12.6 (16G29) My Question or IssueMy sidebar becomes black when opening folders (both main folders & subfolders). See attached GIF. Scrolling reveals the playlists again. Tri...

  • Regular
  • Plan Premium Country USA   Device MacBook Pro (Retina, Mid 2012) Operating System 10.12.6 (16G29)   My Question or Issue My sidebar becomes black when opening folders (both main ...
  • aolsystemmsg
  • Regular
  • 927 Views
  • 9 replies
  • 3 likes
  • 927 Views
  • 9 replies
  • 3 likes

Superuser Contribution Black screen, app don't work

PlanPremiumCountryBrasilDeviceMacBook Pro 13 I just had the app installed and it won't leave this black page. I already tried to reinstall but it stays like this. How I can solve this issue? Screen shot of the issueOperating SystemiOS High Sierra 10....

Captura de Tela 2018-06-08 às 23.42.34.png
  • Casual Listener
  • Plan Premium Country Brasil Device MacBook Pro 13    I just had the app installed and it won't leave this black page. I already tried to reinstall but it stays like this. How I can s...
  • philamand
  • Newbie
  • 10281 Views
  • 9 replies
  • 1 likes
  • 10281 Views
  • 9 replies
  • 1 likes

Superuser Contribution See what playlist I'm listening to on desktop app without clicking on the album artwork

On the desktop version of Spotify, I'd love to be able to see what playlist I'm listening to - like you can on the mobile App at the top, you should put this somewhere in the banner. Clicking on the artwork sucks.

  • Newbie
  • On the desktop version of Spotify, I'd love to be able to see what playlist I'm listening to - like you can on the mobile App at the top, you should put this somewhere in the banner. Clicking on the ...
  • Jeremy
  • Spotify Legend
  • 325 Views
  • 1 replies
  • 1 likes
  • 325 Views
  • 1 replies
  • 1 likes

Superuser Contribution SPOTIFY WONT WORK ON DESKTOP ON A MAC

UK Premium iMacMac OS Catalina My Question or IssueIm having the same issue as others, i open the app and no new music can be found. My playlists appear, but I cant search, theres nothing in albums or artists etc etc Yes ive reinstalled, yes ive clea...

  • Newbie
  •   UK Premium   iMac Mac OS Catalina   My Question or Issue Im having the same issue as others, i open the app and no new music can be found. My playlists appear, but I cant sear...
  • Jeremy
  • Spotify Legend
  • 375 Views
  • 1 replies
  • 0 likes
  • 375 Views
  • 1 replies
  • 0 likes

Superuser Contribution Create A Similar Playlist

Im on a macbook and before I uses to use the create a similar playlist feature alot but I dont know if it got taken off on an update before and I didnt notice until now but is it just me because this was a really nice feature.

  • Casual Listener
  • Im on a macbook and before I uses to use the create a similar playlist feature alot but I dont know if it got taken off on an update before and I didnt notice until now but is it just me because this...
  • Jeremy
  • Spotify Legend
  • 413 Views
  • 1 replies
  • 0 likes
  • 413 Views
  • 1 replies
  • 0 likes

Superuser Contribution once an ad plays while using shuffle, it goes back around 4 songs and repeats those same songs again

Spotify FreeUnited States DeviceMacbook Air 2016 (13-inch, Early 2014)/Xbox Series XOperating SystemmacOS/Xbox My Question or IssueWhenever I'm listening to music (both on my Macbook but also on my console) there are times where an ad will play after...

  • Casual Listener
  • Spotify Free United States   Device Macbook Air 2016 (13-inch, Early 2014)/Xbox Series X Operating System macOS/Xbox   My Question or Issue Whenever I'm listening to music (both on...
  • Ivan
  • Spotify Legend
  • 280 Views
  • 1 replies
  • 0 likes
  • 280 Views
  • 1 replies
  • 0 likes

Superuser Contribution Display name and friend activity gone after recent update

After the recent update to Spotify, my account name has been set as the default letter and number user code and my friend activity has disappeared entirely. I ran through all the troubleshooting steps, including logging in with an alternative account...

  • Regular
  • After the recent update to Spotify, my account name has been set as the default letter and number user code and my friend activity has disappeared entirely.   I ran through all the troubleshoo...
  • FreeDaBananas
  • Regular
  • 521 Views
  • 4 replies
  • 1 likes
  • 521 Views
  • 4 replies
  • 1 likes

Solved!!Superuser Contribution Spotify closes as soon as I start it

Spotify desktop started not working for several months now. Everytime I try and open it, it will close as soon as possible, I'm not even seeing the popup appear. I've deleted everything related to spotify in the library/caches folder.Restart and Shut...

  • Regular
  • Spotify desktop started not working for several months now.   Everytime I try and open it, it will close as soon as possible, I'm not even seeing the popup appear.   I've deleted everyt...
  • CarlosE
  • Moderator
  • 974 Views
  • 12 replies
  • 0 likes
  • 974 Views
  • 12 replies
  • 0 likes

Solved!!Superuser Contribution Desktop App doesn’t work on Mac after re-installing it

PlanFreeCountryMEXDeviceMacBook Pro 2017Operating SystemMojave I'd been using the Desktop App without any inconvenience for +2 years in this mac until last Friday when this error message showed up when I tried to log into my account: "A Firewall may ...

  • Casual Listener
  • Plan Free Country MEX Device MacBook Pro 2017 Operating System Mojave   I'd been using the Desktop App without any inconvenience for +2 years in this mac until last Friday when this err...
  • CarlosE
  • Moderator
  • 672 Views
  • 5 replies
  • 0 likes
  • desktop app
    desktop app issue
    Desktop Mac
  • 672 Views
  • 5 replies
  • 0 likes

Superuser Contribution Descrepancies between different platforms

I'm experiencing descrepancies in playlists between Spotify for Mac (macOS Catalina) and Android 10. I tried searching for similar issues but I couldn't add comments (an old thread from 2018). The thing is that my playlists (even though sorted the sa...

  • Visitor
  • I'm experiencing descrepancies in playlists between Spotify for Mac (macOS Catalina) and Android 10. I tried searching for similar issues but I couldn't add comments (an old thread from 2018). The th...
  • Ivan
  • Spotify Legend
  • 398 Views
  • 1 replies
  • 0 likes
  • 398 Views
  • 1 replies
  • 0 likes

Solved!! MacBook Pro 13-inch 2020

Hi thereI am brand new to Spotify - wanting to download music offline to then transfer to USB to play in the car (have taken out Spotify Premium Duo). Am using macOS BigSur v11.1 I managed to change the download location on my macbook pro so that I c...

  • Visitor
  • Hi there I am brand new to Spotify - wanting to download music offline to then transfer to USB to play in the car (have taken out Spotify Premium Duo).   Am using macOS BigSur v11.1   ...
  • Bittencourt
  • Spotify Star
  • 473 Views
  • 1 replies
  • 0 likes
  • 473 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcasts & Shows category not visible. And Spotify Podcasts playlists are empty

PlanPremiumCountryTravelling around the world, originally from RussiaOperating SystemmacOS Catalina Guys can you please help me I'm really frustrated by the issue. I bought Premium thinking about great podcasts I could find over Spotify just like its...

Screenshot 2021-01-22 at 23.28.58.png Screenshot 2021-01-22 at 23.30.47.png
  • Newbie
  • Plan Premium Country Travelling around the world, originally from Russia Operating System macOS Catalina   Guys can you please help me I'm really frustrated by the issue. I bought Premium...
  • Ivan
  • Spotify Legend
  • 375 Views
  • 1 replies
  • 0 likes
  • 375 Views
  • 1 replies
  • 0 likes