Spotify will not re-install on Mac OS X 10.11.6

Reply

Spotify will not re-install on Mac OS X 10.11.6

2m_1np-4a519k
Newbie

 

Plan

     Premium

     USA

Device

     iMac, late 2015 model

Operating System

     Mac OS X 10.11.6  Yosemite

 

I've had to re-install Spotify from time to time, and previously have been able to use the following instructions as provided by Spotify:

 

  1. Click Spotify in the menu bar then Quit Spotify.
  2. Open Finder then click Go > Library in the menu bar.
  3. Open Caches and delete the com.spotify.Client folder.
  4. Click the back arrow.
  5. Open Application Support and delete the Spotify folder.
  6. Download and install Spotify.

On this ocassion the Spotify Installer progress bar never completes, and if I attempt to close the Spotify Installer, it warns me that installation is "almost complete," but it will never actually finish even after 20 or more minutes time has passed. I have restarted the computer and downloaded the latest installer twice, but the results are the same. Thoughts?

Kind regards,

Christian

 

 

1 Reply

Re: Spotify will not re-install on Mac OS X 10.11.6

Rock Star 15
Rock Star 15

Hey @2m_1np-4a519k, welcome to the Community.

 

Hope you are doing great!

 

That's odd. Have you tried creating another user account on your Mac and try to install Spotify there?

 

Let me know how it goes :)

LoxerRock Star 15
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
SUGGESTED POSTS