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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Compact Library Layout.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 651 Views
  • 1 replies
  • 3 likes
  • 651 Views
  • 1 replies
  • 3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • bfteach
  • Regular
  • 34014 Views
  • 19 replies
  • 1 likes
  • Error
    music stops
  • 34014 Views
  • 19 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 161857 Views
  • 0 replies
  • 34 likes
  • Mac
  • 161857 Views
  • 0 replies
  • 34 likes

Superuser Contribution Spotify songs not playing, friend feed and playlists not loading

PlanFreeCountryAustraliaDeviceMacBook Air Early 2015Operating SystemVersion 10.15.7 My Question or IssueI've had issues with Spotify for a couple days now since updating the Desktop App. At first I was only able to play from select playlists (the mor...

  • Casual Listener
  • Plan Free Country Australia Device MacBook Air Early 2015 Operating System Version 10.15.7   My Question or Issue I've had issues with Spotify for a couple days now since updating the ...
  • joannealicia00
  • Casual Listener
  • 561 Views
  • 2 replies
  • 0 likes
  • 561 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution [Mac] app crashes instantly

CountryUnited States DeviceMacbook Air 2020Operating SystemMacOS Catalina 10.15.5 My Question or IssueThe moment I try to launch spotify, it shows up on dock and then goes away. The app doesn't even open for a second. I tried deleting cache, deleting...

  • Visitor
  • Country United States   Device Macbook Air 2020 Operating System MacOS Catalina 10.15.5   My Question or Issue The moment I try to launch spotify, it shows up on dock and then goes...
  • Ronalddrojas
  • Newbie
  • 3252 Views
  • 4 replies
  • 0 likes
  • 3252 Views
  • 4 replies
  • 0 likes

Superuser Contribution [Regression] No warning when adding the same album/songs to a playlist that already exist

PlanPremiumCountryUSADeviceMacbook Pro 2018Operating SystemmacOS 11 My Question or IssueIt used to be when I added song A, C, and F to a playlist, then dragged the full album containing songs A-Z to the playlist, it would tell me some of the songs ar...

  • Regular
  • Plan Premium Country USA Device Macbook Pro 2018 Operating System macOS 11   My Question or Issue It used to be when I added song A, C, and F to a playlist, then dragged the full album...
  • Mihail
  • Spotify Legend
  • 484 Views
  • 1 replies
  • 2 likes
  • duplicate
    Playlist
  • 484 Views
  • 1 replies
  • 2 likes

Superuser Contribution Two queue bugs in new Spotify experience

PlanPremiumCountryUSADeviceMacbook Pro 2018Operating SystemmacOS 11 My Question or IssueTwo bugs related to queuing in the new Spotify experience on desktop (but looking at the megathread for the new experience it looks like one may already be fixed ...

  • Regular
  • Plan Premium Country USA Device Macbook Pro 2018 Operating System macOS 11   My Question or Issue Two bugs related to queuing in the new Spotify experience on desktop (but looking at t...
  • Alex
  • Moderator
  • 317 Views
  • 1 replies
  • 0 likes
  • backspace
    delete
    drag
    queue
  • 317 Views
  • 1 replies
  • 0 likes

Download My Music to an iMac

I want to download my music to my iMac , In Spotify App I've change to offline and see the green arrow. But I don't know where the downloaded music was saved ?I want to download ALL my music to the iMac's Finder and don't know how to do it Any detail...

  • Regular
  • I want to download my music to my iMac , In Spotify App I've change to offline and see the green arrow. But I don't know where the downloaded music was saved ? I want t...
  • Billy-J
  • Spotify Star
  • 586 Views
  • 3 replies
  • 0 likes
  • 586 Views
  • 3 replies
  • 0 likes

Superuser Contribution REGRESSION: Chromecast Audio not available as streaming device

This was an issue for years with much history in this thead:https://community.spotify.com/t5/Desktop-Windows/Don-t-see-Chromecast-Audio-in-my-device-list-on-Spotify-for-PC/td-p/1222181/page/12 Spotify DID solve the issue this year because all of a su...

  • Visitor
  • This was an issue for years with much history in this thead: https://community.spotify.com/t5/Desktop-Windows/Don-t-see-Chromecast-Audio-in-my-device-list-on-Spotify-for-PC/td-p/1222181/page/12 &nb...
  • Alex
  • Moderator
  • 269 Views
  • 1 replies
  • 0 likes
  • chromecast
    Connect
  • 269 Views
  • 1 replies
  • 0 likes

Superuser Contribution When menu bar is automatically hidden, open/close/fullscreen buttons overlap UI

PlanPremiumCountryUnited States DeviceMacbook Pro Late 2013Operating SystemmacOS Mojave 10.14.6 My Question or IssueThis just a small annoyance. Enabling "Automatically hide and show the menu bar" under "General" system preferences results in open/cl...

Screen Shot 2020-11-23 at 8.33.14 PM.png Screen Shot 2020-11-23 at 8.31.27 PM.png
  • Casual Listener
  • Plan Premium Country United States   Device Macbook Pro Late 2013 Operating System macOS Mojave 10.14.6   My Question or Issue This just a small annoyance. Enabling "Automaticall...
  • Noctua
  • Casual Listener
  • 1400 Views
  • 6 replies
  • 0 likes
  • 1400 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution Music randomly pausing on all my device, Mac, Iphone

Music keeps pausing every few second. Can't even finish a song. The problem is happening on all my device, Mac, iPhone 8s, Apple watch SE PlanPremium Device(iPhone 8s, Macbook Pro, Apple Watch SE)Operating System(iOS 14.1)

  • Casual Listener
  • Music keeps pausing every few second. Can't even finish a song. The problem is happening on all my device, Mac, iPhone 8s, Apple watch SE   Plan Premium     Device (iPhone 8s, M...
  • Peter
  • Spotify Legend
  • 1959 Views
  • 5 replies
  • 2 likes
  • 1959 Views
  • 5 replies
  • 2 likes

Superuser Contribution Spotify desktop doesn't work MAC

I have a lot of time trying to uninstall, reinstall, etc, trying to make my Spotify desktop version works, is slow, can't connect properly to my app, continuously broken or frozen and I don't find where to contact people directly from the company. I ...

  • Casual Listener
  • I have a lot of time trying to uninstall, reinstall, etc, trying to make my Spotify desktop version works, is slow, can't connect properly to my app, continuously broken or frozen and I don't find wh...
  • joshua3ro
  • Casual Listener
  • 221 Views
  • 2 replies
  • 0 likes
  • 221 Views
  • 2 replies
  • 0 likes

Superuser Contribution Popularity bar dissappeared (2020)!!

PlanPremiumCountrySpainDevice(Google Pixel, Macbook Pro late 2016)Operating System(Android 11, macOS Catalina) My Question or IssueHi! I used to have a popularity bar but since I became "premium" I don't have it anymore in any platform (webplayer, de...

  • Casual Listener
  • Plan Premium Country Spain Device (Google Pixel, Macbook Pro late 2016) Operating System (Android 11, macOS Catalina)   My Question or Issue Hi! I used to have a popularity bar bu...
  • Jeremy
  • Spotify
  • 973 Views
  • 3 replies
  • 0 likes
  • 973 Views
  • 3 replies
  • 0 likes

Superuser Contribution Automatically Shuffles Official Spotify Playlist (Lorem etc.) When Trying To Listen Date Added Order

  Student PlanPremiumUSA MacBook Pro (13-inch, 2019, Two Thunderbolt 3 ports)Version 10.15.6 MacOS Catalina My Question or IssueThis error only occurs when trying to listen to official Spotify playlists like Oyster, Lorem, and Hyperpop for example an...

Screen Shot 2020-11-30 at 12.57.15 AM.png Screen Shot 2020-11-30 at 12.57.34 AM.png
  • Regular
  •    Student Plan Premium USA   MacBook Pro (13-inch, 2019, Two Thunderbolt 3 ports) Version 10.15.6 MacOS Catalina   My Question or Issue This error only occurs when trying to ...
  • Mihail
  • Spotify Legend
  • 322 Views
  • 1 replies
  • 0 likes
  • 322 Views
  • 1 replies
  • 0 likes

Superuser Contribution Volume Control from Phone to Computer Help

PlanPremiumCountryUK DeviceiPhone 11Operating SystemMacOS Big Sur My Question or IssueWhen I'm listening to Spotify on my Mac (with the volume in Spotify set to max (not system volume)), my iPhone volume goes to max as well, and if I turn down my pho...

  • Visitor
  •   Plan Premium Country UK   Device iPhone 11 Operating System MacOS Big Sur   My Question or Issue When I'm listening to Spotify on my Mac (with the volume in Spotify set t...
  • Alex
  • Moderator
  • 1139 Views
  • 1 replies
  • 0 likes
  • 1139 Views
  • 1 replies
  • 0 likes

Superuser Contribution Black screen on Mac

OS 10.15.7iMac 27" late 2015PremiumUS Several weeks ago Spotify stopped loading and would go to just a black screen. I have uninstalled, removed cache, application support folders etc, several times and have not been able to get Spotify to launch. Cu...

  • Visitor
  • OS 10.15.7 iMac 27" late 2015 Premium US   Several weeks ago Spotify stopped loading and would go to just a black screen.  I have uninstalled, removed cache, application support folder...
  • Jeremy
  • Spotify
  • 508 Views
  • 1 replies
  • 0 likes
  • 508 Views
  • 1 replies
  • 0 likes

Superuser Contribution Tracks found on search don't play

PlanPremiumCountryUKDeviceMac miniOperating SystemmacOS Catalina 10.15.7 My Question or IssueI can play my existing playlists. When I search for new music it is found, but It will not play. The play button toggles to pause, but no sound happens and n...

  • Newbie
  •   Plan Premium Country UK Device Mac mini Operating System macOS Catalina 10.15.7   My Question or Issue I can play my existing playlists. When I search for new music it is found...
  • Jeremy
  • Spotify
  • 199 Views
  • 1 replies
  • 0 likes
  • 199 Views
  • 1 replies
  • 0 likes

Superuser Contribution Search and Artist Pages rarely work.

PlanPremiumCountry United StatesDeviceiMac late 2015Operating SystemNewest Mac OS Mojave My Question or Issue I have been a premium subscriber of Spotify for about 5 years now, and have had no problems with the Mac OS desktop app until about 8 months...

  • Casual Listener
  •   Plan Premium Country  United States Device iMac late 2015 Operating System Newest Mac OS Mojave  My Question or Issue   I have been a premium subscriber of Spotify fo...
  • Katerina
  • Spotify Legend
  • 977 Views
  • 5 replies
  • 5 likes
  • 977 Views
  • 5 replies
  • 5 likes

Superuser Contribution Cannot drag a song from the "Now Playing" in the "Play Queue" to a Playlist

PlanPremiumCountryBelgium DeviceMacbook Pro 16" 2019 & Macbook Pro 13" Late 2015Operating SystemsmacOS 11 & macOS 10.15 My Question or IssueAs the title says, the song playing from the Play Queue can't be dragged to be added to a playlist. When you t...

  • Newbie
  • Plan Premium Country Belgium   Device Macbook Pro 16" 2019 & Macbook Pro 13" Late 2015 Operating Systems macOS 11 & macOS 10.15   My Question or Issue As the title says, ...
  • dgattey
  • Regular
  • 266 Views
  • 2 replies
  • 1 likes
  • 266 Views
  • 2 replies
  • 1 likes

Superuser Contribution Spotify listening activity only updates when listening on phone

When i listen to spotify on my phone, it updates what i’m listening to to my friends. However, when i listen on my laptop (Mac) it does not update my listening activity. Tried clearing caches and what not, still an issue. PlanPremiumCountryUSADevicei...

  • Casual Listener
  • When i listen to spotify on my phone, it updates what i’m listening to to my friends. However, when i listen on my laptop (Mac) it does not update my listening activity. Tried clearing caches and wha...
  • Alex
  • Moderator
  • 1179 Views
  • 5 replies
  • 0 likes
  • 1179 Views
  • 5 replies
  • 0 likes

Date added function is broken

Along with the new UI for desktop Mac. I like the function date added - which can be toggled (green arrow up or down) for date order. I prefer my most recent added tunes at the top. This works, but after a few plays, it only lists the last three days...

  • Casual Listener
  • Along with the new UI for desktop Mac. I like the function date added - which can be toggled (green arrow up or down) for date order. I prefer my most recent added tunes at the top. This works, but a...
  • 195 Views
  • 0 replies
  • 0 likes
  • date added
  • 195 Views
  • 0 replies
  • 0 likes

Superuser Contribution playlist sorting does not remember - when you click away spotify forgets sorting

Plan - PremiumFree/PremiumCountry USA Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.)Mac OS Catalina10.15.6 My Question or Issue Spotify does not remember custom sorting on playlists. W...

  • Casual Listener
  • Plan - Premium Free/Premium Country USA   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) Mac OS Catalina10.1...
  • m-elias
  • Regular
  • 428 Views
  • 5 replies
  • 6 likes
  • 428 Views
  • 5 replies
  • 6 likes

Could not remove track from favourites

Plan: PremiumCountry: Russia Device: MacBook Pro (16-inch, 2019)Operating System: OSX 10.15.7Spotify App version: 1.1.46.916.g416cacf1 My Question or IssueI added 2 tracks from my MacBook downloads and somehow added them to Favourites, when i delete ...

  • Casual Listener
  • Plan: Premium Country: Russia   Device: MacBook Pro (16-inch, 2019) Operating System: OSX 10.15.7 Spotify App version: 1.1.46.916.g416cacf1   My Question or Issue I added 2 tra...
  • soloroman
  • Casual Listener
  • 250 Views
  • 2 replies
  • 0 likes
  • 250 Views
  • 2 replies
  • 0 likes