Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
600 Views
1 replies
0 likes

600 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
3198 Views
1 replies
0 likes

3198 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
2290 Views
1 replies
3 likes

2290 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
37141 Views
19 replies
1 likes
music stops

37141 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
163817 Views
0 replies
34 likes
Mac

163817 Views
0 replies
34 likes

Solved!!Superuser Contribution Window size and position not saved

PlanPremiumCountryPolandDeviceMacBook Air (13-inch, 2017)Operating SystemmacOS Big Sur 11.2.3 (20D91) My Question or IssueWhen I close the app and open it again, the window size and position are restored to defaults. I normally maximize the window.Re...

AdSR
Roadie
Plan Premium Country Poland Device MacBook Air (13-inch, 2017) Operating System macOS Big Sur 11.2.3 (20D91) My Question or Issue When I close the app and open it again, the window s...
2021-03-28 9:12:30 PM
2021-04-20 8:14:49 PM
Eni
Moderator
1262 Views
3 replies
0 likes
position
size
Window

1262 Views
3 replies
0 likes

Superuser Contribution NaN:NaN instead of song duration

PlanFreeCountryUSDeviceMacbook air 2020Operating SystemmacOS Big Sur My Question or IssueOn my mac (spotify works fine on my phone/any other device) Spotify doesn’t let me modify playlists(says playlists are full) or play any music. Instead there’s a...

sherrygong
Regular
Plan Free Country US Device Macbook air 2020 Operating System macOS Big Sur My Question or Issue On my mac (spotify works fine on my phone/any other device) Spotify doesn’t l...
2021-04-18 2:42:41 AM
2021-04-20 11:59:26 AM
Jeremy
Spotify Legend
377 Views
1 replies
0 likes

377 Views
1 replies
0 likes

Listening in all devices simultaneously

PlanPremiumCountrySpain Device(iPhone 11 Pro Max, iPad Air 2, Macbook Pro Retina 2015, Amazon Echo Dot 3rd Generation)Operating System(all iOs and MacOS updated to the latest version) My Question or IssueI just found out about the "Playing in all dev...

aromeroshow
Casual Listener
Plan Premium Country Spain Device (iPhone 11 Pro Max, iPad Air 2, Macbook Pro Retina 2015, Amazon Echo Dot 3rd Generation) Operating System (all iOs and MacOS updated to the latest ver...
2021-04-18 1:21:02 PM
2021-04-20 5:34:27 AM
Billy-J
Spotify Star
725 Views
1 replies
0 likes

725 Views
1 replies
0 likes

Solved!! new ui wont update pls send help

Freeaustraliamacbook air touch id 2020macos 11.2 already clean re instaled 3 times. still got that old ui. other laptop has it same model. i'd like the new update thanks.

japstar123_
Visitor
Free australia macbook air touch id 2020 macos 11.2 already clean re instaled 3 times. still got that old ui. other laptop has it same model. i'd like the new update thanks.
2021-04-20 3:28:08 AM
2021-04-20 5:20:03 AM
Billy-J
Spotify Star
300 Views
1 replies
0 likes

300 Views
1 replies
0 likes

Superuser Contribution If I play ONE podcast, Spotify automatically adds every episode to my queue.

USA, Mac/PC/Android If I click on ANY podcast in the Mac application, Spotify automatically ads every single podcast to my queue, then sets it to autplay. I don't want this. Example. If I click on "Sword and Scale" ep 135, Spotify will add episodes 1...

ikilledtupac
Casual Listener
USA, Mac/PC/Android If I click on ANY podcast in the Mac application, Spotify automatically ads every single podcast to my queue, then sets it to autplay. I don't want this. Example...
2019-04-09 10:44:56 PM
2021-04-19 8:45:42 PM
sfelipemartins
Visitor
6808 Views
6 replies
7 likes

6808 Views
6 replies
7 likes

Solved!!Superuser Contribution Search to add new songs in a playlist doesn't work correctly

PlanFreeCountryUkraine DeviceMacBook Pro (16-inch, 2019)Operating SystemmacOS Catalina 10.15.7AppGoogle Chrome 89.0.4389.128Desktop (Mac) Spotify 1.1.56.595.g2d2da0de-a Yesterday (April 14) search at the bottom of my playlists (where it suggests addi...

CyxouD
Casual Listener
Plan Free Country Ukraine Device MacBook Pro (16-inch, 2019) Operating System macOS Catalina 10.15.7 App Google Chrome 89.0.4389.128 Desktop (Mac) Spotify 1.1.56.595.g2d2da0de-...
2021-04-15 11:10:12 AM
2021-04-19 4:30:35 PM
Ver
Spotify Legend
703 Views
3 replies
0 likes
Other

703 Views
3 replies
0 likes

Superuser Contribution Bug? -- Can't Drag Albums Into Playlist Folders Anymore?

Before the new redesign, I was able to drag an album into a playlist folder and it would automatically place it as a new folder under that playlist folder. (Use case: I have a "New Album Releases" playlist folder where I can easily drag full albums i...

Spaceboy88
Roadie
Before the new redesign, I was able to drag an album into a playlist folder and it would automatically place it as a new folder under that playlist folder. (Use case: I have a "New Album Releases" pl...
2021-04-16 4:06:13 PM
2021-04-18 9:43:53 PM
Novy
Moderator
485 Views
1 replies
2 likes
bug
Desktop
playlist folders

485 Views
1 replies
2 likes

Superuser Contribution Spotify scans my hdd for audio files

Plan: PremiumCountry: DE Device: MacBook Pro (13-inch, 2017, Two Thunderbolt 3 ports)Operating System: macOS Big Sur 11.2.3 (20D91) My Question or Issue:After opening Spotify (1.1.56.595.g2d2da0de) it keeps scanning my hdd for audio files to build an...

5c2d2c08312819b
Casual Listener
Plan: Premium Country: DE Device: MacBook Pro (13-inch, 2017, Two Thunderbolt 3 ports) Operating System: macOS Big Sur 11.2.3 (20D91) My Question or Issue: After o...
2021-04-14 8:14:40 PM
2021-04-18 1:34:02 AM
Novy
Moderator
384 Views
1 replies
0 likes

384 Views
1 replies
0 likes

Superuser Contribution Can't paste spotify song links to spotify playlist

PlanPremium for FamilyCountryPhilippines DeviceAcer Aspire E 15Operating SystemWindows 10 My Question or Issue I was sent a huge list of songs from spotify. It was simply done by going to the History of the play queue, select all, copy, then paste. H...

rigorio
Casual Listener
Plan Premium for Family Country Philippines Device Acer Aspire E 15 Operating System Windows 10 My Question or Issue I was sent a huge list of songs from spotify. It wa...
2018-09-05 3:11:38 PM
2021-04-17 9:20:54 AM
ihatem
Visitor
6180 Views
8 replies
1 likes

6180 Views
8 replies
1 likes

Superuser Contribution bleep update

PlanPremiumCountry DevicePCOperating SystemWindows 10 My Question or Issuespotify keeps crashing, cant use my keyboard buttons to controll the music anymore, am missing some key features that used to exist. is any of that ever going to be adressed? o...

Lovis_r
Visitor
Plan Premium Country Device PC Operating System Windows 10 My Question or Issue spotify keeps crashing, cant use my keyboard buttons to controll the music anymore, am missing ...
2021-04-14 2:09:42 AM
2021-04-15 4:33:44 PM
Jeremy
Spotify Legend
349 Views
1 replies
0 likes

349 Views
1 replies
0 likes

Superuser Contribution Starting in other players does not automatically stop (Do Not Switch)

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Macbook Pro Operating System(iOS 10, Android Oreo, Windows 10,etc.)Mac latest My Question or IssueIf I start playing another player (Youtube, etc.) while listening in th...

betalayertale
Regular
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Macbook Pro Operating System (iOS 10, Android Oreo, Windows 10,etc.) Mac latest &nbs...
2021-02-15 4:09:34 AM
2021-04-15 12:34:34 PM
Jeremy
Spotify Legend
397 Views
3 replies
0 likes

397 Views
3 replies
0 likes

Spotify is always open on all Desktops

PlanPremiumCountryGermany DeviceMacBook Air 13'' 2014)Operating SystemmacOS Mojave My Question or IssueHello, my Spotify is always open on all desktops. Even when I open a new Desktop space Spotify will be opened. All my other Programs stay on one de...

Y_uli
Casual Listener
Plan Premium Country Germany Device MacBook Air 13'' 2014) Operating System macOS Mojave My Question or Issue Hello, my Spotify is always open on all desktops. Even when...
2019-03-11 6:46:17 PM
2021-04-14 11:30:39 AM
llazarov95
Casual Listener
751 Views
2 replies
2 likes

751 Views
2 replies
2 likes

Superuser Contribution Wrong shortcut to playing song

PlanPremium DeviceMacbook Pro (16-inc, 2019)Operating SystemmacOS Big Sur 11.2.3 My Issue:If the currently playing playlist is sorted by any way (like date added)And you click on the playing album thumbnail, will go to a random song

TaiKamilla
Visitor
Plan Premium Device Macbook Pro (16-inc, 2019) Operating System macOS Big Sur 11.2.3 My Issue: If the currently playing playlist is sorted by any way (like date added) And you...
2021-04-01 12:27:49 PM
2021-04-13 9:39:45 PM
CarlosE
Moderator
524 Views
4 replies
3 likes

524 Views
4 replies
3 likes

Superuser Contribution Right Click, Add to playlist (No more filter)

Plan : PremiumCountry : France Device : Macbook ProOperating System : Mac OS Big Sur With the new version of the application, it is no longer possible to filter the playlists when you want to add a title to an already created playlist (right click, a...

hpmagui
Newbie
Plan : Premium Country : France Device : Macbook Pro Operating System : Mac OS Big Sur With the new version of the application, it is no longer possibl...
2021-04-10 1:49:19 PM
2021-04-12 7:02:27 PM
Eni
Moderator
421 Views
1 replies
3 likes
Desktop
filter

421 Views
1 replies
3 likes

Spotify app on Mac turned into desktop view

PlanPremiumCountryUSADeviceMacbook AirOperating SystemmacOS Catalina My Question or Issue I was recently looking at the Spotify statistics website for my account, which in turn led me to use the desktop app on chrome after clicking on a few songs. Fo...

trevortrunko
Visitor
Plan Premium Country USA Device Macbook Air Operating System macOS Catalina My Question or Issue I was recently looking at the Spotify statistics website for my account, which ...
2021-04-10 12:34:36 AM
2021-04-12 3:26:13 PM
Billy-J
Spotify Star
881 Views
1 replies
0 likes

881 Views
1 replies
0 likes

How can I download a past version of the Spotify desktop app?

How do I download the previous version of the Spotify desktop app, and disable auto-update?

smithpaul8
Casual Listener
How do I download the previous version of the Spotify desktop app, and disable auto-update?
2021-04-12 8:51:32 AM
2021-04-12 3:24:28 PM
Billy-J
Spotify Star
286 Views
1 replies
1 likes

286 Views
1 replies
1 likes

Superuser Contribution Will there be an option for reverting to the older classic UI?

Hiya! We have multiple people using this one account and the arrival of the new UI is causing some distress. Whilst some of us can (somewhat) work with it, older relatives are having a hard time navigating it and don't want to use it anymore. None of...

Cyberdem
Newbie
Hiya! We have multiple people using this one account and the arrival of the new UI is causing some distress. Whilst some of us can (somewhat) work with it, older relatives are having a hard ...
2021-04-09 10:49:35 PM
2021-04-11 11:34:33 PM
Novy
Moderator
486 Views
2 replies
7 likes

486 Views
2 replies
7 likes

Superuser Contribution Current running song on phone does not update in Desktop app

PlanPremiumCountryCzechiaDevicemacOS Big Sur, Samsung Galaxy Note 8 When playing songs on my Android phone, the Mac destkop app does not show the right currently playing song. It shows the last song that was triggered from desktop playing at the last...

MimKoRn
Casual Listener
Plan Premium Country Czechia Device macOS Big Sur, Samsung Galaxy Note 8 When playing songs on my Android phone, the Mac destkop app does not show the right currently playing ...
2021-04-09 5:03:02 PM
2021-04-11 10:09:49 PM
CarlosE
Moderator
258 Views
1 replies
0 likes

258 Views
1 replies
0 likes

Can i use the previous Interface on my mac or customize the current one?

PlanPremiumEUROPEDevice(iPhone, Macbook) My Question or IssueHello, today I discovered the new Spotify interface on my computer and i am unable to use this service with ease now, this interface is an eyesore for me to use (It may be related to my ADH...

Wenadriv28
Newbie
Plan Premium EUROPE Device (iPhone, Macbook) My Question or Issue Hello, today I discovered the new Spotify interface on my computer and i am unable to use this service with eas...
2021-04-11 2:13:26 AM
2021-04-11 7:38:46 AM
Billy-J
Spotify Star
371 Views
1 replies
1 likes

371 Views
1 replies
1 likes

Solved!!Superuser Contribution New Update

Plan: Premium FamilyCountry: U.S.A DeviceMacbook Pro 2020Operating SystemBig Sur For some reason, when I use Spotify in my joint account with my sister the update works but when I use my personal account it is still the old version of Spotify. Kinda ...

subjectchanger
Regular
Plan: Premium Family Country: U.S.A Device Macbook Pro 2020 Operating System Big Sur For some reason, when I use Spotify in my joint account with my sister the update ...
2021-04-09 6:00:18 AM
2021-04-10 8:52:31 PM
Eni
Moderator
706 Views
6 replies
0 likes

706 Views
6 replies
0 likes

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