Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
6930 Views
1 replies
0 likes

6930 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
8672 Views
1 replies
0 likes

8672 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
6323 Views
1 replies
3 likes

6323 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
44606 Views
19 replies
1 likes
music stops

44606 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
168788 Views
0 replies
35 likes
Mac

168788 Views
0 replies
35 likes

Superuser Contribution Tracks are blurred when scrolling

Spotify 1.1.66.580.gbd43cbc9-a, Mac OS 10.14.6, MacBook Pro 2012 Often when scrolling through tracks, several titles will be replaced by boxy placeholders, indicating that the titles haven't loaded. This started fairly recently. Scrolling up and down...

JW1
Regular
Spotify 1.1.66.580.gbd43cbc9-a, Mac OS 10.14.6, MacBook Pro 2012 Often when scrolling through tracks, several titles will be replaced by boxy placeholders, indicating that the titl...
2021-08-27 11:25:28 PM
2021-08-28 12:52:41 AM
CarlosE
Moderator
460 Views
1 replies
0 likes

460 Views
1 replies
0 likes

Superuser Contribution Music swap by itself from spotify iphone to spotify desktop

HI! I have been having problems lately to play music on my phone when my desktop spotify is connected, it keeps swapping! so my music on my phone stops. There is nobody playing music in the laptop because literally I am in front of it.

Gladiadormarco
Newbie
HI! I have been having problems lately to play music on my phone when my desktop spotify is connected, it keeps swapping! so my music on my phone stops. There is nobody playing music in the laptop be...
2021-08-27 3:29:29 PM
2021-08-28 4:24:41 PM
Jeremy
Spotify Legend
495 Views
1 replies
0 likes

495 Views
1 replies
0 likes

Superuser Contribution Play custom Stations app in main macOS desktop app

Is there a way to play custom stations I made in the Stations app on Android in the main macOS desktop app? Do these show up somewhere as custom radio stations?

spoty2021
Casual Listener
Is there a way to play custom stations I made in the Stations app on Android in the main macOS desktop app? Do these show up somewhere as custom radio stations?
2021-08-15 10:18:45 PM
2021-08-25 8:45:44 PM
Eni
Moderator
1081 Views
5 replies
0 likes

1081 Views
5 replies
0 likes

Solved!!Superuser Contribution Can't login - error code Accesspoint:32

Hi, I can't seem to be able to login to my account in the Spotify app on my Mac (works everywhere else, even in the browser of the Mac etc...). I've restarted the computer, I've done a clean re-install of the Spotify app. The firewall is disabled and...

farsteppa_1
Casual Listener
Hi, I can't seem to be able to login to my account in the Spotify app on my Mac (works everywhere else, even in the browser of the Mac etc...). I've restarted the computer, I've done a clean re-insta...
2021-08-19 1:56:02 PM
2021-08-24 11:16:59 AM
Elena
Moderator
18720 Views
3 replies
0 likes

18720 Views
3 replies
0 likes

Solved!! Bad sound quality of a single track

PlanPremiumCountrySweden DeviceMacbook Pro late 2012Operating SystemOSX 10.15.7 Catalina My Question or IssueListening to MONO NO AWARE's album 人生、山おり谷おり (jinsei, yamaori taneori) and their famous single song マンマミーヤ！ (Manmamiiya!) has horrendous qual...

peite
Casual Listener
Plan Premium Country Sweden Device Macbook Pro late 2012 Operating System OSX 10.15.7 Catalina My Question or Issue Listening to MONO NO AWARE's album 人生、山おり谷おり (jins...
2021-08-23 7:03:24 PM
2021-08-24 3:10:40 AM
AdamDamon
Spotify Star
920 Views
1 replies
0 likes
MONO NO AWARE
P-VINE

920 Views
1 replies
0 likes

Superuser Contribution All the playlists I saved and made are gone

PlanPremiumCountryCanada + South KoreaDeviceMacBook Pro + Galaxy Note 10+ My Question or IssueI had about 70 playlists I made and I was following about 700 playlists (yeah, a lot); along with about 7 playlist folders. I was just opening the Spotify a...

plonqed
Casual Listener
Plan Premium Country Canada + South Korea Device MacBook Pro + Galaxy Note 10+ My Question or Issue I had about 70 playlists I made and I was following about 700 playlists (yeah, a lot...
2021-08-20 11:19:49 PM
2021-08-23 8:39:47 PM
CarlosE
Moderator
787 Views
4 replies
0 likes

787 Views
4 replies
0 likes

Superuser Contribution Spotify Connect through Mac desktop app skips first couple of seconds for each song

PlanPremiumCountryBelgiumDeviceMacBook Pro 15inch 2017Operating SystemMacOS 11.4 Big Sur My Question or IssueWhen I play any song, regardless of playlist or album, or when I skip to the next song, it starts at -10 seconds or so. Sometimes it just ski...

ChristopheVDBD
Casual Listener
Plan Premium Country Belgium Device MacBook Pro 15inch 2017 Operating System MacOS 11.4 Big Sur My Question or Issue When I play any song, regardless of playlist or album, or w...
2021-08-20 1:39:18 PM
2021-08-21 8:05:53 PM
Eni
Moderator
601 Views
1 replies
0 likes
Mac Desktop App
Spotify Connect Desktop

601 Views
1 replies
0 likes

Superuser Contribution [arm64 build] Cannot use app unless I select artists I like

PlanPremiumCountrySwedenDeviceMacBook Pro M1 2020Operating SystemmacOS Big Sur 11.5.1 My Question or IssueAfter a recent update I am completely unable to use the app unless I provide data of what artists I like. I am greeted by a "Choose 3 or more ar...

Henhouse
Casual Listener
Plan Premium Country Sweden Device MacBook Pro M1 2020 Operating System macOS Big Sur 11.5.1 My Question or Issue After a recent update I am completely unable to use the app unless I...
2021-08-19 10:28:09 AM
2021-08-20 11:35:06 AM
Elena
Moderator
650 Views
2 replies
0 likes

650 Views
2 replies
0 likes

Solved!!Superuser Contribution Clicking cover brings you to the wrong album

My Question or IssueDespite an earlier thread on this topic having been marked as FIXED, clicking on the cover art still sends me to the wrong album. This has started happening only recently as a bug. In this case I'm showing, clicking the cover for ...

silversidedown
Music Fan
My Question or Issue Despite an earlier thread on this topic having been marked as FIXED, clicking on the cover art still sends me to the wrong album. This has started happening only recently as a b...
2021-05-19 6:00:18 PM
2021-08-20 3:27:25 AM
silversidedown
Music Fan
2397 Views
12 replies
0 likes
bug

2397 Views
12 replies
0 likes

Superuser Contribution Spotify Connect is not reliable in detecting local clients

Plan PremiumCountry Netherlands DeviceMacBook Pro Late 2016, Mac Mini 2012, iPhone 12 mini Operating SystemmacOS 11.5, macOS 10.15.7, iOS 14.7 My Question or Issue As a Spotify Connect user, I feel like your product is plain broken, and has been for ...

joriswitteman
Regular
Plan Premium Country Netherlands Device MacBook Pro Late 2016, Mac Mini 2012, iPhone 12 mini Operating System macOS 11.5, macOS 10.15.7, iOS 14.7 My Question or Iss...
2021-08-17 10:43:32 AM
2021-08-18 4:18:30 PM
Elena
Moderator
750 Views
2 replies
0 likes

750 Views
2 replies
0 likes

Superuser Contribution White Like button

PlanFreeCountrySingapore DeviceMacBook Air (13-inch, Mid 2013)Operating SystemBig Sur My Question or Issuecurrent song playing now on bottom left of screen shows the like button is white instead of the normal green. this is not the case when im looki...

dylanong
Casual Listener
Plan Free Country Singapore Device MacBook Air (13-inch, Mid 2013) Operating System Big Sur My Question or Issue current song playing now on bottom left of screen shows...
2021-08-14 11:36:50 AM
2021-08-18 8:48:39 AM
Ver
Spotify Legend
865 Views
5 replies
0 likes

865 Views
5 replies
0 likes

Superuser Contribution Mac os window controls overlapping UI

On Apple OS Big Sur, the window controls (quit, reduce, full screen) get in the way of the left panel. See screenshot.

LucienPerouze
Newbie
On Apple OS Big Sur, the window controls (quit, reduce, full screen) get in the way of the left panel. See screenshot.
2021-08-16 3:58:50 PM
2021-08-17 4:49:17 PM
Jeremy
Spotify Legend
562 Views
1 replies
0 likes

562 Views
1 replies
0 likes

Superuser Contribution Local file wont share across Mac computers

PlanPremiumHong Kong Device(Mac Pro)Operating System(Mojave, Catalina) My Question or IssueI imported some local files to my home mac, and those files are synced with my android, but when it comes to my mac in my studio, those synced files are in gre...

Isaac_ng
Casual Listener
Plan Premium Hong Kong Device (Mac Pro) Operating System (Mojave, Catalina) My Question or Issue I imported some local files to my home mac, and those files are synced with my...
2021-08-16 9:50:34 AM
2021-08-17 10:39:26 AM
Alex
Spotify Legend
449 Views
1 replies
0 likes

449 Views
1 replies
0 likes

Superuser Contribution Issues With 'Recently Played' And Ads

Spotify app for Mac.For some reason, lately I'm getting an ad break of 2-3 ads every 2-3 songs, which is way more than usual. I think it has something to do with my recently played songs, which shows a lot of greyed out songs in between songs that I'...

username6702
Regular
Spotify app for Mac. For some reason, lately I'm getting an ad break of 2-3 ads every 2-3 songs, which is way more than usual. I think it has something to do with my recently played songs, which sho...
2021-08-13 9:57:46 PM
2021-08-15 9:23:04 AM
Alex
Spotify Legend
565 Views
1 replies
0 likes

565 Views
1 replies
0 likes

Superuser Contribution Sound on Mac got quiet

Plan: Spotify premium ($5.99/month)Free/Premium: PremiumCountry: Switzerland Device: Macbook Pro (2019)(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System: Mac OS Catalina(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue:Iv...

alextjulkin
Casual Listener
Plan: Spotify premium ($5.99/month) Free/Premium: Premium Country: Switzerland Device: Macbook Pro (2019) (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System: Mac OS Cat...
2020-03-30 10:00:08 AM
2021-08-14 4:32:13 PM
Elena
Moderator
8843 Views
11 replies
2 likes

8843 Views
11 replies
2 likes

Superuser Contribution BUG Mac Touchbar

PlanPremiumCountry : France DeviceMacbook Pro late 2018)Operating SystemMac OS Big Sur (11.4) My Question or IssueHello. I have a problem with Spotify on my Mac. When I open the app, the Spotify Touchbar interface shows well but once you clicked on a...

Hadibou
Casual Listener
Plan Premium Country : France Device Macbook Pro late 2018) Operating System Mac OS Big Sur (11.4) My Question or Issue Hello. I have a problem with Spotify on my Mac. When I ...
2021-08-05 11:59:16 AM
2021-08-14 4:16:23 PM
Elena
Moderator
945 Views
3 replies
0 likes

945 Views
3 replies
0 likes

Solved!!Superuser Contribution URI no longer a share option

PlanPremiumCountryUSDeviceAll My Question or IssueI use a third party auto playlist generator that adds new songs to existing playlists in my library. In order for this third party service to add songs to existing playlists, it needs the Spotify URI....

logankyte
Music Fan
Plan Premium Country US Device All My Question or Issue I use a third party auto playlist generator that adds new songs to existing playlists in my library. In order for this third par...
2021-04-01 8:29:10 PM
2021-08-14 8:10:46 AM
Xenia
Moderator
33737 Views
9 replies
7 likes

33737 Views
9 replies
7 likes

Superuser Contribution CPU Usage even when Spotify is closed

Occasionally my macbook get's incredibly hot and the fans speed up despite me not doing anything particularly intensive. Today, after shutting down every application that was running it kept getting hotter and louder so I looked into what was causing...

daddsy
Casual Listener
Occasionally my macbook get's incredibly hot and the fans speed up despite me not doing anything particularly intensive. Today, after shutting down every application that was running it kept getting ...
2021-04-12 5:54:21 PM
2021-08-13 5:31:14 PM
alacritas0
Newbie
6682 Views
5 replies
6 likes

6682 Views
5 replies
6 likes

Solved!!Superuser Contribution REALLY CONFUSED with syncing from iphone to Mac

I'm very confused. How do I get the files from Spotify for iOS on to Spotify for Desktop (Mac)?First, the specs:Spotify for Desktop (Mac)Spotify Mobile (iOS)PremiumUSAiPhone 12 running iOS 14.7MacBook Air 2020 running Big SurI'm very confused with re...

merubin75
Newbie
I'm very confused. How do I get the files from Spotify for iOS on to Spotify for Desktop (Mac)? First, the specs: Spotify for Desktop (Mac) Spotify Mobile (iOS) Premium USA iPhone 12 runnin...
2021-08-12 8:27:10 PM
2021-08-12 9:44:41 PM
MafeG
Spotify Legend
1707 Views
1 replies
0 likes
Desktop
iOS
Mac
Mobile

1707 Views
1 replies
0 likes

[Desktop] App Not Running on M1 Silicon Mac

Made new installations several times of both the M1 Beta version and regular Mac version, after cleaning cache, prefs and app.Not working – "Spotify Not Responding" at startup.The M1 Mac is not new in august 2021, why is there not a working version?/...

pmzero
Newbie
Made new installations several times of both the M1 Beta version and regular Mac version, after cleaning cache, prefs and app. Not working – "Spotify Not Responding" at startup. The M1 Mac ...
2021-08-11 6:16:25 AM
603 Views
0 replies
0 likes
Desktop

603 Views
0 replies
0 likes

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