Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Mac)

Discuss Spotify for Mac

Start a topic

Pop-up for xpui appears on app startup

Every time my desktop app starts up another window appears for https://xpui.app.spotify.com/index.html with the error:DNS_PROBE_FINISHED_NXDOMAIN The app works fine but it's incredibly annoying to have this random window appear every single time. Mac...

Music Fan

GabeDude

Casual Listener

43045 Views

65 replies

12 likes

  • 43045 Views
  • 65 replies
  • 12 likes

Solved!! Cant download Spotify on Mac OS 10.15.7

PlanPremiumCountryUnited States Of AmericaDeviceMacBook Pro (15-inch, Mid 2010)Operating SystemMac OS Catalina 10.15.7 My Question or IssueWhen I try to install Spotify the installer says "Unsupported PlatformSorry, this version of Spotify is for mac...

Newbie

Fdowns

Visitor

33584 Views

5 replies

0 likes

  • 33584 Views
  • 5 replies
  • 0 likes

Solved!! Clear recently played on home screen?

How do I clear the recently played items that appear on the home screen upon launching the desktop app? If I go into the Recently Played section and remove them there, they still show up on the home screen.

Regular

jruby

Visitor

182489 Views

12 replies

25 likes

  • 182489 Views
  • 12 replies
  • 25 likes

Solved!! Some of my friends don't show in the friend activity box..

Hey, some of my friends don't show in the friend activity box. I'm following about 10 of my friends and only 5 shows? All of them listens frequently.. I'm on a MacBook Pro.

Newbie

  Hey, some of my friends don't show in the friend activity box. I'm following about 10 of my friends and only 5 shows? All of them listens frequently..  I'm on a MacBook P...

ardacebi

Composer

994 Views

1 replies

0 likes

  • 994 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can't add device on Premium

PlanPremiumCountryAustriaDeviceMacbook Pro My Question or Issue I can't add my MacBook Pro to Spotify Premium. I already have Spotify Premium, for University Students. I currently have two offline-devices. Every time I want to add my MacBook Pro as a...

Visitor

Plan Premium Country Austria Device Macbook Pro   My Question or Issue  I can't add my MacBook Pro to Spotify Premium. I already have Spotify Premium, for University Students. I cur...

Daisy

Spotify Legend

2270 Views

5 replies

0 likes

Offline Devices
Premium
Student
  • 2270 Views
  • 5 replies
  • 0 likes

Solved!! Spotify fails to play the music within the playlist.

I have used Spotify for years. Its been great. Recently, Spotify fails to play the music within the playlist. It plays the songs out of the playlists. Those songs was in the other playlists. After a song is finished, Spotify will skip the sequence of...

Casual Listener

  I have used Spotify for years. Its been great. Recently, Spotify fails to play the music within the playlist. It plays the songs out of the playlists. Those songs was in the other playli...

Loxer

Community Legend

1081 Views

1 replies

0 likes

  • 1081 Views
  • 1 replies
  • 0 likes

Solved!! Album art not showing on bottom left corner next to song (Mac)

PlanPremiumCountry New ZealandDeviceMacbook air 2018Operating SystemiOS 10.14.2 Album art doesn't show up next to the playing song? I tried many different things but this is how I fixed it! Hover your mouse over the bar that separates your playlists ...

Casual Listener

  Plan Premium Country  New Zealand Device Macbook air 2018 Operating System iOS 10.14.2   Album art doesn't show up next to the playing song? I tried many different things b...

JemimaBarr

Casual Listener

3127 Views

1 replies

6 likes

  • 3127 Views
  • 1 replies
  • 6 likes

Solved!!Superuser Contribution Spotify begins playing random music

When listening to one of my own playlists, Spotify begins to play random (usually top hits or hip hop) music instead. I may be mid song and it will change to something completely random, or if I have the music paused it will begin playing again later...

Newbie

When listening to one of my own playlists, Spotify begins to play random (usually top hits or hip hop) music instead. I may be mid song and it will change to something completely random, or if I have...

Jemi

Spotify Legend

157011 Views

5 replies

2 likes

  • 157011 Views
  • 5 replies
  • 2 likes

Solved!! Adding a song from one playlist to another playlist

PlanPremiumUSA Device Iphone and macbook My Question or Issue When I am playing one of my playlists and I want to add a song on that playlist to another playlist, when I click to add to playlist - only 4 playlists pop up to choose from, but I have so...

Visitor

  Plan Premium USA   Device  Iphone and macbook    My Question or Issue   When I am playing one of my playlists and I want to add a song on that playlist to an...

Loxer

Community Legend

2274 Views

5 replies

0 likes

  • 2274 Views
  • 5 replies
  • 0 likes

Solved!! Default shuffle on all devices even though I have premium account and shuffle is turned off

Please help, I'm going nuts here. When I select a track in an album or playlist and it goes to the next teach, it automatically shuffles to a track in my saved songs. On my mac as well as on my phone. Of course I have the shuffle button turned off an...

Casual Listener

  Please help, I'm going nuts here. When I select a track in an album or playlist and it goes to the next teach, it automatically shuffles to a track in my saved songs. On my mac as well as on ...

Desigenersocks

Casual Listener

689 Views

1 replies

1 likes

  • 689 Views
  • 1 replies
  • 1 likes

Solved!! Did spotify get rid of local files

All the music I added from my computer are grayed out wont play anymore, local files is also gone? (i have a macbook)

Casual Listener

  All the music I added from my computer are grayed out wont play anymore, local files is also gone? (i have a macbook)

tensvtthirtynin

Casual Listener

6828 Views

3 replies

0 likes

  • 6828 Views
  • 3 replies
  • 0 likes

Solved!! Keyboard media keys (play/pause) not working

macOS High Sierra v10.13.6 Spotify v1.0.90.268.ga8a0ceb4 Play/pause/skip track buttons on keyboard no longer working. - Tried re-starting machine already.- Tried re-starting app.- Tried plugging/unplugging keyboard.- Media keys function with other ap...

Regular

macOS High Sierra v10.13.6   Spotify v1.0.90.268.ga8a0ceb4   Play/pause/skip track buttons on keyboard no longer working.   - Tried re-starting machine already. - Tried re-start...

AphexCX

Casual Listener

120100 Views

6 replies

6 likes

  • 120100 Views
  • 6 replies
  • 6 likes

Solved!! How do you see which playlist is playing?

PlanPremiumDeviceMacbook Pro 2013Operating SystemIOS My Question or Issue How do i see what playlist the song is playing from? If i select a playlist to play, say a Daily Mix, and then click on other things that lead me away from that playlist window...

Casual Listener

  Plan Premium Device Macbook Pro 2013 Operating System IOS   My Question or Issue  How do i see what playlist the song is playing from?  If i select a playlist to play,...

user-removed

Not applicable

4944 Views

4 replies

3 likes

  • 4944 Views
  • 4 replies
  • 3 likes

Solved!! I hit the download button on my iMac. where did it download to and can I delete the download without

PlanPremiumCountryUS DeviceimacOperating Systemos 10.11 My Question or IssueI hit the download button on my iMac. where did it download to and can I delete the download without it deleting my playlist

Casual Listener

Plan Premium Country US   Device imac Operating System os 10.11   My Question or Issue I hit the download button on my iMac. where did it download to and can I delete the downloa...

spotyguy15

Casual Listener

1707 Views

2 replies

0 likes

  • 1707 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Cannot show full podcast lists

PlanFreeDeviceMacbook Pro mid-2015Operating SystemmacOS 10.14.1My Question or Issue From Android version, I can see that I subscribed many podcasts: BUT, at macOS version, I can only see six, I cannot find others!!

Casual Listener

Plan Free Device Macbook Pro mid-2015 Operating System macOS 10.14.1 My Question or Issue   From Android version, I can see that I subscribed many podcasts:   BUT, at macOS ve...

Peter

Spotify Legend

2179 Views

3 replies

0 likes

  • 2179 Views
  • 3 replies
  • 0 likes

Solved!! High memory usage

PlanPremiumCountrySweden DeviceMac Mini Late 2014Operating SystemmacOS 10.14.1 My Question or Issue I'm having high memory usage. From time to time I need to restart Spotify to reset it.

Gig Goer

Plan Premium Country Sweden   Device Mac Mini Late 2014 Operating System macOS 10.14.1   My Question or Issue  I'm having high memory usage. From time to time I need to rest...

zappe

Gig Goer

6698 Views

7 replies

0 likes

  • 6698 Views
  • 7 replies
  • 0 likes

Solved!!Superuser Contribution All downloaded playlists suddenly reset, all local files missing.

PlanPremiumCountryAustraliaDeviceMacbook AirOperating SystemMacOSMy Question or IssueSo I was moving a followed playlist within a folder, and immediately after, all my downloaded playlists suddenly registered undownloaded and started downloading ever...

Visitor

Plan Premium Country Australia Device Macbook Air Operating System MacOS My Question or Issue So I was moving a followed playlist within a folder, and immediately after, all my downloaded pl...

Peter

Spotify Legend

919 Views

1 replies

0 likes

  • 919 Views
  • 1 replies
  • 0 likes

Solved!! Spotify doesn't show the icons of playlists and artists

PlanPremiumCountry The NetherlandsDeviceMacbookOperating SystemiOS Mojave My Question or IssueI have this problem for a few months now. There are no images appear when I want to browser or search for related artists. It's getting annoying becuase non...

Casual Listener

  Plan Premium Country  The Netherlands Device Macbook Operating System iOS Mojave   My Question or Issue I have this problem for a few months now. There are no images appea...

Loxer

Community Legend

1490 Views

3 replies

0 likes

  • 1490 Views
  • 3 replies
  • 0 likes

Solved!! App shows blank screens, stops playing, has to be force quit

PlanFreeCountryGermany DeviceMac Mini (Late 2012)Operating SystemmacOS 10.14.1 My Question or Issue Spotify shows blank screens/infinite loaders after 2-3 navigations. The app then also stops playing any music or ad (if it has to do a network request...

Regular

Plan Free Country Germany   Device Mac Mini (Late 2012) Operating System macOS 10.14.1   My Question or Issue  Spotify shows blank screens/infinite loaders after 2-3 navigat...

Loxer

Community Legend

1142 Views

1 replies

0 likes

blank screen
Force Quit
infinite loader
macOS
macOS X
osx
  • 1142 Views
  • 1 replies
  • 0 likes

"This site can’t provide a secure connection"

Hey guys, So Ive been tryingt to access the spotify homepage from the Chrome server, and no matter what way I try to access it, it keeps popping up with message:Any help with how to get rid of this would be greatly appreciated; I have already tried t...

Newbie

Hey guys,   So Ive been tryingt to access the spotify homepage from the Chrome server, and no matter what way I try to access it, it keeps popping up with message: Any help with how to ge...

Loxer

Community Legend

3581 Views

1 replies

0 likes

  • 3581 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution 'Podcasts' tab keeps disappearing off Mac Desktop app

I haven't been having a good time - recently I went to go to my 'Podcasts' tab on the which is usually on the left-hand side under 'Your Library' but it had disappeared. I uninstalled Spotify, reinstalled it then loaded the program - it was magically...

Casual Listener

I haven't been having a good time - recently I went to go to my 'Podcasts' tab on the which is usually on the left-hand side under 'Your Library' but it had disappeared.   I uninstalled S...

Peter

Spotify Legend

2531 Views

4 replies

2 likes

Dissapearing
podcast
  • 2531 Views
  • 4 replies
  • 2 likes

Solved!! Are these Spotify cache files?

Premium user here on a Macbook Air. Is anyone getting folders created in their music directory, that have two-character names? For several months now, I keep finding these random folders, and I keep deleting them. Are these created by spotify? How do...

Roadie

Premium user here on a Macbook Air.   Is anyone getting folders created in their music directory, that have two-character names? For several months now, I keep finding these random folders, an...

Keanu_C

Community Legend

1268 Views

1 replies

0 likes

Mac
  • 1268 Views
  • 1 replies
  • 0 likes

Solved!! Is the "downloaded" song deleted from my hard disk if I "remove" it from my library?

PlanPremium CountryCanada DeviceMacbook Pro, running Spotif app Operating SystemMac OS X My Question or IssueMy library has a few songs. The library is downloaded, no other song or playlist is downloaded. If I remove a song from my library, is the do...

Casual Listener

Plan Premium   Country Canada    Device Macbook Pro, running Spotif app   Operating System Mac OS X   My Question or Issue My library has a few songs. The librar...

Keanu_C

Community Legend

922 Views

1 replies

0 likes

disk
downloaded
Mac
  • 922 Views
  • 1 replies
  • 0 likes