Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
1549 Views
1 replies
0 likes

1549 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
3901 Views
1 replies
0 likes

3901 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
3152 Views
1 replies
3 likes

3152 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
38327 Views
19 replies
1 likes
music stops

38327 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
164841 Views
0 replies
35 likes
Mac

164841 Views
0 replies
35 likes

Superuser Contribution Shuffle is getting worse

Hey, Lately the shuffle on my playlist is driving me crazy. Every time I play a playlist, I always get the same songs in the queue. I tried with a lot of my playlists, I always get the same queue (depending on the playlist of course). I had the same ...

slashjim61
Casual Listener
Hey, Lately the shuffle on my playlist is driving me crazy. Every time I play a playlist, I always get the same songs in the queue. I tried with a lot of my playlists, I always get the same qu...
2021-01-28 10:54:48 PM
2021-05-26 5:58:41 PM
Novy
Moderator
2627 Views
21 replies
4 likes

2627 Views
21 replies
4 likes

Superuser Contribution Discover Weekly on shuffle keeps repeating songs

PlanPremiumCountryUSADeviceMacBook Pro & Tesla Model 3Operating SystemmacOS Catalina; Tesla OSMy Question or Issue I've had frequent issues w/ songs repeating on playlists. None of which are 'my' playlists as I've never made one, I've exclusively use...

appledude9
Roadie
Plan Premium Country USA Device MacBook Pro & Tesla Model 3 Operating System macOS Catalina; Tesla OS My Question or Issue I've had frequent issues w/ songs repeating on playlist...
2021-04-09 5:13:37 PM
2021-05-26 5:27:07 PM
Novy
Moderator
780 Views
4 replies
1 likes

780 Views
4 replies
1 likes

Solved!!Superuser Contribution Disliked artists appearing in playlists on Desktop app

Using Mac (M1) Desktop app on a premium account in the UK and finding that artists I have successfully disliked/removed on iOS and are not showing up on mobile app are appearing/included and playing in desktop app when playing same playlist. Was conf...

aeggerton
Regular
Using Mac (M1) Desktop app on a premium account in the UK and finding that artists I have successfully disliked/removed on iOS and are not showing up on mobile app are appearing/included and playing ...
2021-05-17 11:19:09 AM
2021-05-25 9:37:14 AM
aeggerton
Regular
724 Views
6 replies
1 likes

724 Views
6 replies
1 likes

Friend Activity not updating

PlanPremiumCountryUSDevice Macbook Pro 2018Operating SystemiOS 10.15.7 My Question or IssueI have realized that some of my friends will update, but others that i know have been listening to music will not. I just want to be able to see all my friends...

nicolefaithh
Casual Listener
Plan Premium Country US Device Macbook Pro 2018 Operating System iOS 10.15.7 My Question or Issue I have realized that some of my friends will update, but others that i know ha...
2021-05-16 4:51:56 PM
2021-05-24 6:08:41 PM
Billy-J
Spotify Star
547 Views
3 replies
0 likes

547 Views
3 replies
0 likes

Solved!!Superuser Contribution Spotify jumps to top of playlist when I enable VoiceOver on macos

Plan: PremiumCountry: UKDevice: macos big sur My Question or IssueIf I am looking at a Spotify playlist and press Cmd+F5 to enable VoiceOver, the playlist position jumps to the top of the list. (I don't think Spotify even needs to have focus for this...

mrgrieves
Regular
Plan: Premium Country: UK Device: macos big sur My Question or Issue If I am looking at a Spotify playlist and press Cmd+F5 to enable VoiceOver, the playlist position jumps to the top...
2021-04-04 2:57:50 PM
2021-05-24 3:18:12 PM
Alex
Spotify Legend
1321 Views
14 replies
0 likes

1321 Views
14 replies
0 likes

Superuser Contribution The New Update Simplifies the UI at the cost of User Experience

IMPORTANT EDIT:If you yourself have this update, I highly recommend going to this link and upvoting this idea. This new update that I have experienced is a testing roll out that you cannot opt out of and will affect your overall ability to navigate t...

michaelhenley
Casual Listener
IMPORTANT EDIT: If you yourself have this update, I highly recommend going to this link and upvoting this idea. This new update that I have experienced is a testing roll out that you canno...
2020-05-12 5:44:04 PM
2021-05-24 2:46:02 AM
zusman12
Casual Listener
6429 Views
11 replies
18 likes

6429 Views
11 replies
18 likes

Superuser Contribution Can't open Spotify on MacBook

PlanPremiumCountryLatviaDeviceMacbook Pro 2019Operating SystemmacOS Big Sur 11.3.1 My Question or IssueHi, for a while now I can't open Spotify on my MacBook. I have deleted and reinstalled the app several times, but nothing helps. I just have black ...

Renars
Casual Listener
Plan Premium Country Latvia Device Macbook Pro 2019 Operating System macOS Big Sur 11.3.1 My Question or Issue Hi, for a while now I can't open Spotify on my MacBook. I have deleted ...
2021-05-21 10:38:43 AM
2021-05-23 3:36:42 PM
Alex
Spotify Legend
631 Views
3 replies
0 likes

631 Views
3 replies
0 likes

Superuser Contribution Playback won't start after paused - Mac Desktop

Plan: Family PlanFree/Premium: PremiumCountry: USA Device: MacBook Pro (13-inch, 2019, Two Thunderbolt 3 ports)Operating System: Mac OS Mojave 10.14.6 My Question or Issue: I listen to Spotify all day for work. When I have a call, I pause Spotify. Wh...

andydurren
Newbie
Plan: Family Plan Free/Premium: Premium Country: USA Device: MacBook Pro (13-inch, 2019, Two Thunderbolt 3 ports) Operating System: Mac OS Mojave 10.14.6 My Question ...
2021-05-21 3:47:39 PM
2021-05-23 10:45:04 AM
Alex
Spotify Legend
346 Views
1 replies
0 likes

346 Views
1 replies
0 likes

Shared playlist: date added column missing

Premium, Germany, Mac (Big Sur, M1) In shared playlists the date added column is missing and I can't find a way to make it reappear in the new version. Any suggestions are kindly appreciated. Or is this feature now missing? That would be very frustra...

toooooooooooom
Casual Listener
Premium, Germany, Mac (Big Sur, M1) In shared playlists the date added column is missing and I can't find a way to make it reappear in the new version. Any suggestions are kindly appreciat...
2021-05-23 10:15:58 AM
268 Views
0 replies
0 likes

268 Views
0 replies
0 likes

Superuser Contribution 'Latest Release' on Artist Page no longer has release date

The old UI showed you what date a new song dropped, why was this removed in the New UI?Please bring it back, there was no reason to remove this feature. Also, the 'Discography' section on the artist page is not in chronglogicial order, which it used ...

Tsudonym
Visitor
The old UI showed you what date a new song dropped, why was this removed in the New UI? Please bring it back, there was no reason to remove this feature. Also, the 'Discography' secti...
2021-05-19 9:11:45 PM
2021-05-21 8:44:01 PM
Eni
Moderator
391 Views
1 replies
1 likes

391 Views
1 replies
1 likes

Solved!!Superuser Contribution Spotify stopped working completely on macOS Catalina

PlanPremiumCountryUSDeviceMacBook Pro (16-inch 2019)Operating SystemmacOS 10.15.7 My Question or IssueUntil yesterday, Spotify has been working fine on my MacBook--when I went to launch it, it hung for about 5 seconds, then there was an error that sa...

abwhite57
Casual Listener
Plan Premium Country US Device MacBook Pro (16-inch 2019) Operating System macOS 10.15.7 My Question or Issue Until yesterday, Spotify has been working fine on my MacBook--when I wen...
2021-05-19 11:37:42 PM
2021-05-21 7:45:15 PM
Eni
Moderator
1272 Views
3 replies
2 likes

1272 Views
3 replies
2 likes

Solved!!Superuser Contribution IMAC. Cannot play "downloaded" albums...

PlanPremiumCountryireland Device(iMac)Operating System(macOS Big Sur 11.3.1) My Question or Issue : "available offline". is indicated beside the album and tracks... However if I do go offline, the Tracks , Album are quoted as " Not available off line...

NollaigCeoil
Visitor
Plan Premium Country ireland Device (iMac) Operating System (macOS Big Sur 11.3.1) My Question or Issue : "available offline". is indicated beside the album a...
2021-05-19 3:09:53 PM
2021-05-20 6:23:35 PM
Eni
Moderator
438 Views
1 replies
0 likes

438 Views
1 replies
0 likes

Superuser Contribution How can I clear 'local files'?

Plan: PremiumCountry: UKDevice: MacBook Air, early 2015Operating System: macOS Big Sur 11.2.2 I added some local files to my spotify a while ago bit have since removed them. I had hoped that removing the source would "refresh" this are and allow me t...

adamwizzy
Newbie
Plan: Premium Country: UK Device: MacBook Air, early 2015 Operating System: macOS Big Sur 11.2.2 I added some local files to my spotify a while ago bit have since removed the...
2021-05-19 4:10:39 PM
2021-05-20 5:49:31 PM
Eni
Moderator
469 Views
1 replies
0 likes
Desktop
local files
Mac

469 Views
1 replies
0 likes

Remove friends sidebar

How to remove friends (right) side bar?MacBook Pro 2019 16inch

soloroman
Casual Listener
How to remove friends (right) side bar? MacBook Pro 2019 16inch
2021-05-19 9:54:44 PM
2021-05-20 11:07:39 AM
AdamDam
Spotify Star
1068 Views
1 replies
1 likes

1068 Views
1 replies
1 likes

Superuser Contribution No trace of music that has been removed from my playlist

I like discovering music and spend considerable time finding it and cataloguing it in namely Spotify playlist. Problem I have is when that song or artist is no longer available it simply removed from my playlist without warning. Now before someone sa...

basstoyourface
Newbie
I like discovering music and spend considerable time finding it and cataloguing it in namely Spotify playlist. Problem I have is when that song or artist is no longer available it ...
2018-05-14 6:03:47 PM
2021-05-19 2:37:03 PM
Alex
Spotify Legend
681 Views
2 replies
2 likes

681 Views
2 replies
2 likes

Superuser Contribution Date Ordering

Revert song ordering to when it had date added so that I can order my songs by recently added in each playlist. The recent update has ruined how I use spotify.

SeanSadek
Newbie
Revert song ordering to when it had date added so that I can order my songs by recently added in each playlist. The recent update has ruined how I use spotify.
2021-05-17 8:58:17 PM
2021-05-19 9:01:50 AM
Jeremy
Spotify Legend
494 Views
1 replies
0 likes
Desktop

494 Views
1 replies
0 likes

Superuser Contribution Local files: how to display Disc no.

PlanPremiumCountryUSDeviceMacbookOperating SystemiOS 11.3.1My Question or IssueHi there! I'm trying to format local files to have Disc numbers included & displayed in Spotify. So far I haven't had any luck. The following format:[Artist name] - [Album...

elnathano
Newbie
Plan Premium Country US Device Macbook Operating System iOS 11.3.1 My Question or Issue Hi there! I'm trying to format local files to have Disc numbers included & displayed in Spotify....
2021-05-16 12:24:39 AM
2021-05-18 12:34:35 PM
Jeremy
Spotify Legend
481 Views
1 replies
0 likes

481 Views
1 replies
0 likes

Superuser Contribution Playlist auto-naming changed – again?

Like many people I'd like to organize my library with album playlists. The auto-naming of an album saved as a playlists in the format «Artist – Album» was very convenient even though it has to be done on the Mac desktop client, since it wasn't workin...

minable
Casual Listener
Like many people I'd like to organize my library with album playlists. The auto-naming of an album saved as a playlists in the format «Artist – Album» was very convenient even though it has to be don...
2021-05-16 12:56:08 PM
2021-05-17 8:29:14 PM
Eni
Moderator
840 Views
1 replies
1 likes
Playlist naming
Playlists
Playlists Android App

840 Views
1 replies
1 likes

Solved!!Superuser Contribution Navigation shortcuts not working since UI update

PlanPremiumCountryUnited StatesDeviceiMac Retina 5K, 27-inch, 2017Operating SystemmacOS Big Sur 11.3.1Spotify Client Version1.1.58.820.g2ae50076-a Ever since I updated to the new UI this past weekend, the back/forward page navigation shortcuts have s...

swiftwind501
Regular
Plan Premium Country United States Device iMac Retina 5K, 27-inch, 2017 Operating System macOS Big Sur 11.3.1 Spotify Client Version 1.1.58.820.g2ae50076-a Ever since I updated to t...
2021-05-05 2:38:15 AM
2021-05-17 12:41:19 PM
Katerina
Spotify Legend
2124 Views
2 replies
0 likes
macOS desktop
navigation issues
shortcuts

2124 Views
2 replies
0 likes

Give a way for users to roll back versions

I don't like the inefficiency, look or feel of the current version 1.1.58.820.g2ae50076-a Why can't we have things in lists, why is everything in album cover form hidden behind the inefficiency of more clicks? The mobile app is really annoyingly diff...

Sogar_Dispenser
Newbie
I don't like the inefficiency, look or feel of the current version 1.1.58.820.g2ae50076-a Why can't we have things in lists, why is everything in album cover form hidden behind the inef...
2021-05-13 3:33:37 AM
2021-05-16 10:27:59 PM
Billy-J
Spotify Star
611 Views
1 replies
2 likes

611 Views
1 replies
2 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Desktop (Mac)

Forum Posts