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Pop-up for xpui appears on app startup

Every time my desktop app starts up another window appears for https://xpui.app.spotify.com/index.html with the error:DNS_PROBE_FINISHED_NXDOMAIN The app works fine but it's incredibly annoying to have this random window appear every single time. Mac...

Music Fan

chaoticbrumby

Visitor

47431 Views

66 replies

12 likes

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Solved!! Cant download Spotify on Mac OS 10.15.7

PlanPremiumCountryUnited States Of AmericaDeviceMacBook Pro (15-inch, Mid 2010)Operating SystemMac OS Catalina 10.15.7 My Question or IssueWhen I try to install Spotify the installer says "Unsupported PlatformSorry, this version of Spotify is for mac...

Newbie

Fdowns

Newbie

36299 Views

5 replies

0 likes

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Solved!! Clear recently played on home screen?

How do I clear the recently played items that appear on the home screen upon launching the desktop app? If I go into the Recently Played section and remove them there, they still show up on the home screen.

Regular

jruby

Visitor

193124 Views

12 replies

25 likes

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  • 12 replies
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Solved!! I add a song to my Playlist but it does not show up in it , when i add it again it says already in

PlanFreeIndia DeviceMacBook Air 2017Operating SystemMacOS Mojave 10.14.2I have been trying to add songs to my Playlist, I've set show Unavailable songs to turned On, But still, I can't see certain songs being added. Also if I try to play those songs ...

Regular

  Plan Free India    Device MacBook Air 2017 Operating System MacOS Mojave 10.14.2 I have been trying to add songs to my Playlist, I've set show Unavailable songs to turned On...

Nishant26

Regular

1590 Views

5 replies

0 likes

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Solved!! songs won't play, all saved playlists are empty

so since about a week now, specific songs wont play in my desktop app on my mac. songs play on my ipod and ipad but on my mac, when i click on a song nothing happens. this used to happen to random songs, not all. however from yesterday, no song plays...

Regular

so since about a week now, specific songs wont play in my desktop app on my mac. songs play on my ipod and ipad but on my mac, when i click on a song nothing happens. this used to happen to random so...

rodion_n

Newbie

6157 Views

14 replies

2 likes

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Solved!! Browse=>Discover Tab not being updated

Premium United States Mac Mojave latest version 3/9/19 When I click on the Browse tab on my Mac desktop and then the Discover tab, every week I would see brand new albums and artists that are based on my listening history. About a month ago, this sto...

Regular

Premium United States Mac Mojave latest version 3/9/19   When I click on the Browse tab on my Mac desktop and then the Discover tab, every week I would see brand new albums and artists that ar...

Mantisentil

Community Legend

817 Views

3 replies

0 likes

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Solved!! Sharing playlist to Spotify user directly no longer possible?

I haven't tried this for probably a couple of years but I used to be able to go into one of my playlists, click share and there was an option to send directly to another Spotify user, and it would go to their Spotify inbox. The only options I see now...

Casual Listener

I haven't tried this for probably a couple of years but I used to be able to go into one of my playlists, click share and there was an option to send directly to another Spotify user, and it would go...

Brunelicia

Community Legend

722 Views

3 replies

0 likes

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Solved!! Discover does not update anymore

PlanPremiumCountryFranceDeviceMacBookPro11,5Operating SystemmacOS Mojave My Question or IssueSince a few weeks, the discover board does not update anymore in spite of a recurrent usage of Spotify. All the discover page is stuck in time. For example, ...

Newbie

Plan Premium Country France Device MacBookPro11,5 Operating System macOS Mojave  My Question or Issue Since a few weeks, the discover board does not update anymore in spite of a recurre...

Mantisentil

Community Legend

913 Views

1 replies

1 likes

  • 913 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Some song can't playing on my Desktop but playable on my Mobile

PlanPremiumCountry ThailandDevice(iPhone 7)Operating System(iOS 12.1.3 and macOS 10.14.2) Spotify on both is updated My Question or Issue Song: No Fun - Golden Features Remixcan't be play on my desktopbut playable on my iPhone - i am using this two d...

Casual Listener

Plan Premium Country  Thailand Device (iPhone 7) Operating System (iOS 12.1.3 and macOS 10.14.2)  Spotify on both is updated   My Question or Issue  Song: No Fun - Gold...

Peter

Spotify Legend

1607 Views

6 replies

0 likes

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Solved!! playlist not in sync

PlanPremiumCountry: Netherlands DeviceIphone 7Operating System: iOS 12.1.4 My Question or IssueSo I put my playlist in 'recently added' but it isn't in sync with the same playlist on my mac

Newbie

  Plan Premium Country: Netherlands   Device Iphone 7 Operating System: iOS 12.1.4     My Question or Issue So I put my playlist in 'recently added' but it isn't in syn...

Bittencourt

Spotify Star

669 Views

1 replies

0 likes

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  • 1 replies
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Solved!!Superuser Contribution Can't find a bunch of music

Hey guys, today I created a Spotify Free account with the intention to upgrade to Premium very soon, but before that, I wanted to move all of my music from Apple Music, so I started looking up each individual album. Over HALF the songs (about 30-ish)...

Visitor

    Hey guys, today I created a Spotify Free account with the intention to upgrade to Premium very soon, but before that, I wanted to move all of my music from Apple Music, so I started l...

Peter

Spotify Legend

1049 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Solved!! Username Numbers

PlanPremium My Question or IssueMy username is displayed in numbers as I de-activated my facebook account. I recently re-activated my facebook account but the username is still being displayed as numbers. Any idea how to revert it back to my name?

Casual Listener

  Plan Premium   My Question or Issue My username is displayed in numbers as I de-activated my facebook account. I recently re-activated my facebook account but the username is st...

1145702749

Casual Listener

829 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Daily Mixes, Friend Feed, Radio not working on desktop (mac)

None of these three things work, they're still visable but clicking them just brings me to an error page. I've tried clearing my cache and restarting my computer multiple times but neither works!

Newbie

None of these three things work, they're still visable but clicking them just brings me to an error page. I've tried clearing my cache and restarting my computer multiple times but neither works!&nbs...

Loxer

Community Legend

596 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Spotify and spotify web wont play music.

PlanPremiumCountry BucharestDeviceOnePlus 6TOperating SystemWindows 10/ android My Question or IssueSo a couple of days ago my spotify app on windows just stopped playing music. I tried to find a solution (reinstalling spotify, deleting some files, i...

Newbie

Plan Premium Country  Bucharest Device OnePlus 6T Operating System Windows 10/ android   My Question or Issue So a couple of days ago my spotify app on windows just stopped playin...

Mantisentil

Community Legend

741 Views

1 replies

0 likes

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  • 1 replies
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Solved!! After subscribing to premium, Spotify on my Mac(desktop) became unusable

PlanPremiumCountryCanadaDeviceMacbook pro 15 inch (late 2016) and Iphone SEOperating SystemMac Os Mojave 10.14.3 My Question or Issue Hi, I got a problem on Spotify desktop on my mac and it doesn't apply on my iphone. I just upgraded to premium for t...

Casual Listener

Plan Premium Country Canada Device Macbook pro 15 inch (late 2016) and Iphone SE Operating System Mac Os Mojave 10.14.3   My Question or Issue  Hi, I got a problem on Spotify desk...

Mantisentil

Community Legend

1243 Views

3 replies

0 likes

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Solved!! Songs only playing on Chrome (not on macbook) and playlist only showing on Chrome (not macbook)

HelloStarting from the album 'Guero' by Beck second song .. None of the songs are playable on 'My computer' when I select that as output device;On 'Web Player' it does play. So on Web player I can play the songs and I can add them to a playlist, but ...

Regular

Hello Starting from the album 'Guero' by Beck second song .. None of the songs are playable on 'My computer' when I select that as output device; On 'Web Player' it does play.  S...

Bittencourt

Spotify Star

1350 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Solved!!Superuser Contribution There are no songs to play in the queue

I just added songs to Spotify's queue. There were some older additions from the beginning of the week also. I restarted Spotify and now it says "There are no songs to play in the queue". Where did the songs go?! I was about to listen to them. Plan: P...

Gig Goer

I just added songs to Spotify's queue. There were some older additions from the beginning of the week also. I restarted Spotify and now it says "There are no songs to play in the queue". Where did th...

Peter

Spotify Legend

1723 Views

2 replies

0 likes

Mac
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Solved!!Superuser Contribution dowloading spotify onto a new mac

Help. We just got a new mac and wanted to download spotify and all we get is a zip file. We cant open that can anyone help us please

Casual Listener

  Help. We just got a new mac and wanted to download spotify and all we get is a zip file. We cant open that can anyone help us please  

Peter

Spotify Legend

3245 Views

4 replies

0 likes

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Solved!!Superuser Contribution A few problems and missing features

My Question or IssueI'm a long time premium user on mac and iphone. Generally I love the service, but there are some significant issues that do make me sometimes wonder about other services. I've looked for a feedback forum, but don't see where to po...

Music Fan

    My Question or Issue I'm a long time premium user on mac and iphone.   Generally I love the service, but there are some significant issues that do make me sometimes wonder abo...

Jemi

Spotify Legend

2011 Views

3 replies

0 likes

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Solved!! Spotify isn't playing certain songs and albums

PlanPremiumDeviceMacbook Pro 2017Operating SystemiOS 10.14.2 My Question or Issue Every playlist created by spotify and saved album I've tried have worked so far, but some albums (for example Midnight by Set it off) and songs (for example Robin Hood ...

Casual Listener

Plan Premium Device Macbook Pro 2017 Operating System iOS 10.14.2   My Question or Issue  Every playlist created by spotify and saved album I've tried have worked so far, but some a...

kononeko_a

Casual Listener

7059 Views

7 replies

1 likes

  • 7059 Views
  • 7 replies
  • 1 likes

Solved!! I can't upload a cover image for my playlists

My Question or IssueI have a MacBook Pro without a touch bar and Spotify won't let me upload images that are under 300 x 300. I have found heaps of photos above that measurement, but it still doesn't work. I've had Spotify for 3 years now, and on 3 d...

Newbie

  My Question or Issue I have a MacBook Pro without a touch bar and Spotify won't let me upload images that are under 300 x 300. I have found heaps of photos above that measurement, but it sti...

merlijnv2000

Composer

5616 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Genre and mood artwork not showing

The Artwork on my computer is not showing up for genres/moods/playlists. It is not enjoyable to use this service without the graphics. Premium UK Device Mac Pro My Question or Issue

Newbie

  The Artwork on my computer is not showing up for genres/moods/playlists. It is not enjoyable to use this service without the graphics.  Premium  UK   Device Mac Pro &n...

Bittencourt

Spotify Star

1419 Views

1 replies

0 likes

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  • 1 replies
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Solved!! [Desktop] Can't play the current song

PlanPremium CountryUS DeviceMacbook Pro 2017 My Question or Issue Hi guys, like many others. I've gotten the notorious "Can't play the current song" message. I have tried reinstalling, turning off hardware acceleration, turning it back on. Etc you na...

Casual Listener

Plan Premium   Country US   Device Macbook Pro 2017     My Question or Issue  Hi guys, like many others. I've gotten the notorious "Can't play the current song" me...

JThanos

Regular

47109 Views

2 replies

0 likes

  • 47109 Views
  • 2 replies
  • 0 likes