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Pop-up for xpui appears on app startup

Every time my desktop app starts up another window appears for https://xpui.app.spotify.com/index.html with the error:DNS_PROBE_FINISHED_NXDOMAIN The app works fine but it's incredibly annoying to have this random window appear every single time. Mac...

Music Fan

DeepZadina

Visitor

31360 Views

58 replies

9 likes

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  • 58 replies
  • 9 likes

Solved!! Cant download Spotify on Mac OS 10.15.7

PlanPremiumCountryUnited States Of AmericaDeviceMacBook Pro (15-inch, Mid 2010)Operating SystemMac OS Catalina 10.15.7 My Question or IssueWhen I try to install Spotify the installer says "Unsupported PlatformSorry, this version of Spotify is for mac...

Newbie

psilva3101

Casual Listener

19301 Views

4 replies

0 likes

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Solved!! Clear recently played on home screen?

How do I clear the recently played items that appear on the home screen upon launching the desktop app? If I go into the Recently Played section and remove them there, they still show up on the home screen.

Regular

jruby

Visitor

156965 Views

12 replies

25 likes

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  • 12 replies
  • 25 likes

Solved!! Upstream request timeout?

The web player link brings me to a white page that says upstream request timeout. The website said it was fixed in October but it is a new issue for me.

Newbie

Ivelina

Moderator

140567 Views

47 replies

20 likes

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  • 47 replies
  • 20 likes

Pausing spotify mutes audio on entire computer when using bluetooth earphones

PlanPremiumCountry UK DeviceMacbook Pro 2017 (13")Operating SystemMacOS 10.13.5 (17F77)Spotify Version1.0.86.337.ga8d5cef9 When I pause a song on Spotify whilst using bluetooth earphones, audio is muted for every other application on the computer. Fo...

Regular

Plan Premium Country  UK   Device Macbook Pro 2017 (13") Operating System MacOS 10.13.5 (17F77) Spotify Version 1.0.86.337.ga8d5cef9   When I pause a song on Spot...

5plf_-9ge2jjf

Newbie

6808 Views

27 replies

11 likes

  • 6808 Views
  • 27 replies
  • 11 likes

Solved!! _

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Casual Listener

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Loxer

Community Legend

979 Views

5 replies

0 likes

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  • 5 replies
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Solved!! Can't find Follow Button

PlanFree DeviceMacBook Air Mid 2012Operating SystemmacOS High Sierra Ver 10.13.5 My Question or Issue I am terribly sorry and I pray that I'm not wasting time.. but is it just me, or I can't find the follow button anywhere? I just opened spotify one ...

Casual Listener

Plan Free   Device MacBook Air Mid 2012 Operating System macOS High Sierra Ver 10.13.5   My Question or Issue  I am terribly sorry and I pray that I'm not wasting time.. but i...

ae_lzx

Casual Listener

6441 Views

2 replies

0 likes

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Solved!! The log at SONGS in YOUR LIBRARY is not showing up anything.

PlanPremiumCountryItalyDeviceMacBook Pro Late 2011Operating SystemMacOs High Sierra Version 10.13.15 My Question or IssueSpotify is working fine. Except on my MacBook when I want to play songs from SONGS in YOUR LIBRARY. A message appears that states...

Casual Listener

Plan Premium Country Italy Device MacBook Pro Late 2011 Operating System MacOs High Sierra Version 10.13.15   My Question or Issue Spotify is working fine. Except on my MacBook when I ...

FernandoPR

Casual Listener

717 Views

2 replies

0 likes

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  • 2 replies
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Solved!!Superuser Contribution "Your Top Songs 2017" still being updated daily

This might be a bit silly but I was wondering why my Top 2017 playlist keeps being updated. The 2016's was last updated when it was created - which makes sense -whereas my 2017's looks very different now considering that I've listened to different th...

Casual Listener

This might be a bit silly but I was wondering why my Top 2017 playlist keeps being updated. The 2016's was last updated when it was created - which makes sense -whereas my 2017's looks very different...

Chris

Spotify

1618 Views

3 replies

0 likes

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  • 3 replies
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Solved!! Does flicking download switch off uninstall music?

Not sure if dong this in the right place but oh well. I want to download a lafrge playlist on my computer as i am going on holiday and may not have wifi. My question is if i flick the download switch off does that delete the downloaded music from my ...

Regular

Not sure if dong this in the right place but oh well. I want to download a lafrge playlist on my computer as i am going on holiday and may not have wifi. My question is if i flick the download switch...

Loxer

Community Legend

620 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify Search Broke

after the update that came out today, the search bar seems to be completely broke. Typing literally any combination of letters and actual song names just causes it too say it can't find the song and to try again. I've already tried restarting the app...

Roadie

after the update that came out today, the search bar seems to be completely broke. Typing literally any combination of letters and actual song names just causes it too say it can't find the song and ...

cosmowolfyt

Roadie

2414 Views

4 replies

4 likes

  • 2414 Views
  • 4 replies
  • 4 likes

Spotify will not re-install on Mac OS X 10.11.6

Plan Premium USADevice iMac, late 2015 modelOperating System Mac OS X 10.11.6 Yosemite I've had to re-install Spotify from time to time, and previously have been able to use the following instructions as provided by Spotify: Click Spotify in the menu...

Newbie

  Plan      Premium      USA Device      iMac, late 2015 model Operating System      Mac OS X 10.11.6  Yosemite   I...

Loxer

Community Legend

2462 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Spotify App not loading

Hi everyone, when I try to log on to the Spotify App on my Macbook Pro (2015), I am given a blank screnn with nothing on it. Literally nothing. I attached a picture of the problem.Blank screenI get this screen every time I try to log on. Things I've ...

Casual Listener

Hi everyone, when I try to log on to the Spotify App on my Macbook Pro (2015), I am given a blank screnn with nothing on it. Literally nothing. I attached a picture of the problem. Blank screen I g...

nitnelav

Newbie

15255 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

Solved!! Having trouble with search on MacBook Pro Spotify app

PlanPremiumCountry USA DeviceMacbook Pro late 2016Operating SystemmacOS Sierra Version 10.12.6Spotify Verion1.0.85.257.g0f8531bd My Question or Issuesearch does not appear to be working for many scenarios. examples:1) title:billie which should produc...

Casual Listener

Plan Premium Country  USA   Device Macbook Pro late 2016 Operating System macOS Sierra Version 10.12.6 Spotify Verion 1.0.85.257.g0f8531bd   My Question or Issue search doe...

songs4kurt

Casual Listener

1439 Views

4 replies

0 likes

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  • 4 replies
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Solved!! Unable to Remove a song from Song Library

PlanPremiumCountryMalaysia DeviceMacbook Pro 2017Operating SystemmacOS High Sierra My Question or Issue I am not able to remove a song from my song library. That particular song initial added to my library from my local files, but now I decided to re...

Casual Listener

Plan Premium Country Malaysia   Device Macbook Pro 2017 Operating System macOS High Sierra   My Question or Issue  I am not able to remove a song from my song library. That ...

leonlim

Casual Listener

759 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Plays start and end of song only

Plan Premium for Family (master)DeviceMacbook Pro (2018 15")Operating SystemMacOS 10.3.5 I am playing back a particular album, and it will play around 20-30 seconds of the song, and then skip to play the last 20 seconds of a song. I once selected to ...

Casual Listener

  Plan Premium for Family (master) Device Macbook Pro (2018 15") Operating System MacOS 10.3.5   I am playing back a particular album, and it will play around 20-30 seconds of the so...

rnodern

Casual Listener

1736 Views

2 replies

0 likes

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  • 2 replies
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Solved!!Superuser Contribution How does one move local files to a new location?

How can I move the folder containing my local files to a new location, while maintaing my local tracks in my playlists? My attempt so far: 1. Move the folder to a new location 2. Remove the old local files source in Preferences 3. Add the new local f...

Casual Listener

How can I move the folder containing my local files to a new location, while maintaing my local tracks in my playlists?   My attempt so far: 1. Move the folder to a new location 2.&...

Shabissen

Casual Listener

8425 Views

4 replies

0 likes

local file
local files
move local files
  • 8425 Views
  • 4 replies
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Solved!! album image in now playing bar disappeared?

I accidently clicked something in the bottom left hand corner of the screen, and now the album image in the now playing bar is gone. It only displays the song title and the artist. How do I get the album image back?

Casual Listener

I accidently clicked something in the bottom left hand corner of the screen, and now the album image in the now playing bar is gone. It only displays the song title and the artist. How do I get ...

Loxer

Community Legend

1860 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Solved!! [Mac] App Crashing

PlanPremiumCountryUSA Device(Macbook Pro 2018)Operating System(macOS High Sierra ver. 10.13.5) The app itself opens just fine. The issue is that when I click to play a song the app crashes without any hesitation. It does not matter how many times I u...

Casual Listener

Plan Premium Country USA  Device (Macbook Pro 2018) Operating System (macOS High Sierra ver. 10.13.5)   The app itself opens just fine. The issue is that when I click to play ...

Loxer

Community Legend

23183 Views

7 replies

0 likes

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  • 7 replies
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Solved!! Spotify crashes when I click on a playlist

Hello, I am a Spotify user on Macbook and am having problems with the app. Frequently, when I click on anything from playlists to songs listed under an artist's name, Spotify crashes on me and I have to load it up again. Uninstalling and reinstalling...

Newbie

  Hello, I am a Spotify user on Macbook and am having problems with the app. Frequently, when I click on anything from playlists to songs listed under an artist's name, Spotify crashes on me an...

Loxer

Community Legend

4308 Views

1 replies

1 likes

  • 4308 Views
  • 1 replies
  • 1 likes

Solved!! Can't see number of plays by hovering mouse over ratings bar

Macbook Air late 2016Version 10.10.5 Hi! I am a little confused because I just updated to the most recent version of Spotify on my MacBook Air, but for whatever reason I can't hover over the plays bar next to a song and see the number of plays anymor...

Newbie

  Macbook Air late 2016 Version 10.10.5   Hi! I am a little confused because I just updated to the most recent version of Spotify on my MacBook Air, but for whatever reason I can't hove...

Loxer

Community Legend

1093 Views

1 replies

0 likes

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  • 1 replies
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Solved!! [Mac] UI bug

Plan: PremiumCountry: PortugalDevice: Macbook Pro early 2017Operating System: MacOS High Sierra My Question or IssueHello everyone, I'm not entirely sure this is a bug or a feature of the new version of Spotify, but I want to report this as I find it...

Casual Listener

Plan: Premium Country: Portugal Device: Macbook Pro early 2017 Operating System: MacOS High Sierra   My Question or Issue Hello everyone,   I'm not entirely...

Loxer

Community Legend

2225 Views

3 replies

0 likes

  • 2225 Views
  • 3 replies
  • 0 likes

Solved!! 'Songs' tab inaccessible

PlanPremiumCountryPolandDeviceMacBook Pro 13 inch with Touch Bar, 2017Operating SystemmacOS High Sierra 10.13.5Spotify Version1.0.84.344.gfc674f6f My Question or IssueSince yesterday my 'Songs' tab on my Macbook appears empty. When I open it for the ...

Casual Listener

Plan Premium Country Poland Device MacBook Pro 13 inch with Touch Bar, 2017 Operating System macOS High Sierra 10.13.5 Spotify Version 1.0.84.344.gfc674f6f   My Question or Issue...

Loxer

Community Legend

2182 Views

5 replies

0 likes

  • 2182 Views
  • 5 replies
  • 0 likes