Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
2690 Views
1 replies
0 likes

2690 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
5138 Views
1 replies
0 likes

5138 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
3688 Views
1 replies
3 likes

3688 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
39666 Views
19 replies
1 likes
music stops

39666 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
165508 Views
0 replies
35 likes
Mac

165508 Views
0 replies
35 likes

Superuser Contribution Why Korean Account no support?

PlanPremiumCountryS.KoreaDeviceMacbook Pro 16 2019Operating SystemCatalina 10.15.3 My Question or IssueI used to use desktop app with free plan but after switching into premium plan its not being able to log in to desktop app at all. Why? Am I paying...

yuyu3
Casual Listener
Plan Premium Country S.Korea Device Macbook Pro 16 2019 Operating System Catalina 10.15.3 My Question or Issue I used to use desktop app with free plan but after switching into premi...
2021-07-05 5:36:43 AM
2021-07-06 9:11:56 AM
Mihail
Spotify Legend
393 Views
1 replies
0 likes

393 Views
1 replies
0 likes

Autoplay not working

Plan: FreeDevice: Macbook Pro 2019Operating System: MacOS Big Sur 11.4Spotify App version: 1.1.62.583.gdac868ed-a My Question or IssueAs the title says, when playing the list Liked Songs and with Autoplay feature enabled, similar songs are NOT played...

tuxx1337_1
Newbie
Plan: Free Device: Macbook Pro 2019 Operating System: MacOS Big Sur 11.4 Spotify App version: 1.1.62.583.gdac868ed-a My Question or Issue As the title says, when playing t...
2021-07-05 3:49:38 PM
2021-07-05 12:19:56 AM
AdamDamon
Spotify Star
484 Views
1 replies
0 likes

484 Views
1 replies
0 likes

Solved!!Superuser Contribution Radio stops loading new songs after deleting a song

PlanPremiumCountryThe NetherlandsDeviceMacBookPro 16" 2019Operating SystemMac OS Big Sur 11.4 My Question or IssueUsually the playlist radio loads more songs after an amount of songs have been played (50 in this case), making it an infinite playlist....

Thomasbriet
Regular
Plan Premium Country The Netherlands Device MacBookPro 16" 2019 Operating System Mac OS Big Sur 11.4 My Question or Issue Usually the playlist radio loads more songs after an amount ...
2021-06-08 2:10:31 PM
2021-07-05 4:35:43 PM
Eni
Moderator
1962 Views
18 replies
0 likes

1962 Views
18 replies
0 likes

Solved!! Can't play current song on MacBook Pro M1 after new update

PlanPremiumCountryThailandDeviceMacbook Pro M1 2021Operating SystemmacOS Big Sur Since last update few days ago I'm not able to play any song on Spotify. Always getting Can't play current song.Also the App itself is so slow on its transitions.

hfuccillo
Casual Listener
Plan Premium Country Thailand Device Macbook Pro M1 2021 Operating System macOS Big Sur Since last update few days ago I'm not able to play any song on Spotify. Always getting...
2021-05-10 7:17:08 AM
2021-07-03 8:46:41 AM
MattSuda
Spotify Star
1408 Views
4 replies
2 likes

1408 Views
4 replies
2 likes

Superuser Contribution [Mac] Spotify Won't Sync With Local Files

I have an issue with Spotify in that when I tried to transfer over a song from my PC to my Mac, the song changes in that the length of the song is shortened by a second on Spotify. The song is normally 5:29, and it shows on iTunes on my Mac as well a...

zenmaster0025
Casual Listener
I have an issue with Spotify in that when I tried to transfer over a song from my PC to my Mac, the song changes in that the length of the song is shortened by a second on Spotify. The song is normal...
2021-07-01 3:43:20 AM
2021-07-02 4:25:47 PM
Mihail
Spotify Legend
586 Views
1 replies
0 likes

586 Views
1 replies
0 likes

Solved!!Superuser Contribution Artists, Track and Album radio error

PlanPremiumCountry DeviceMacBook Pro Early 2013Operating SystemmacOS Catalina 10.15.7 My Question or IssueHello,I have noticed this error happening when I attempt to start a radio based on an artist, track or album. The desktop app will load for abou...

ryandub9
Casual Listener
Plan Premium Country Device MacBook Pro Early 2013 Operating System macOS Catalina 10.15.7 My Question or Issue Hello, I have noticed this error happening when I attempt to s...
2021-06-30 6:07:57 PM
2021-07-02 2:15:50 PM
Mihail
Spotify Legend
585 Views
2 replies
0 likes

585 Views
2 replies
0 likes

Superuser Contribution Cannot open Spotify.com on any browser on Mac

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I've spent hours searching and trying to figure out a solution on why I cannot open "spotify...

Ershad5
Casual Listener
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue ...
2021-06-26 8:11:39 PM
2021-07-02 1:34:00 AM
CarlosE
Moderator
1762 Views
5 replies
0 likes

1762 Views
5 replies
0 likes

[Desktop][Other] Stop hiding the "start on login" option on macOS

On macOS, the application assumes you want it started every time you login or reboot. This isn't the case, as it slows down the start up on older devices. It used to be the setting for this was near the top, in preferences. However, a semi-recent upd...

tsalaroth
Visitor
On macOS, the application assumes you want it started every time you login or reboot. This isn't the case, as it slows down the start up on older devices. It used to be the setting for this was near ...
2021-04-23 3:44:28 PM
2021-07-01 7:34:35 PM
MateusM
Spotify Star
359 Views
1 replies
0 likes
Desktop
Other

359 Views
1 replies
0 likes

Superuser Contribution how to stop phone calls interrupting music on iMac

How do I stop phone calls interrupting music on iMac?PlanPremiumCountryUKDeviceIMac My Question or Issue

Simon52
Casual Listener
How do I stop phone calls interrupting music on iMac? Plan Premium Country UK Device IMac My Question or Issue
2020-04-08 8:45:48 PM
2021-07-01 1:02:42 PM
Ver
Spotify Legend
4432 Views
7 replies
1 likes

4432 Views
7 replies
1 likes

Superuser Contribution [feedback] Spotify is terrible at detecting a re-connected internet connection

I've seen this happening for months now, over about 8 updates. Here's the situation: - Be playing music at work- Close laptop, take it home- Have weekend- Use laptop at home over wireless- Come back to work - Plug in to ethernet- Confirm am plugged i...

chizdippler
Gig Goer
I've seen this happening for months now, over about 8 updates. Here's the situation: - Be playing music at work - Close laptop, take it home - Have weekend - Use laptop at home over wirel...
2015-10-05 4:37:45 PM
2021-07-01 12:28:08 PM
edokan
Regular
1232 Views
9 replies
4 likes
Mac

1232 Views
9 replies
4 likes

Solved!!Superuser Contribution Spotify crashes on startup

Plan:FreeCountry: Australia Device:iMac (Mid-2007)Operating System:Mac OS X El Capitan (10.11.6) My Question or Issue:Hi,I recently updated Spotify to the latest version, and since then the app will not start up any more. Actually, when I open Spotif...

Hockeycatcat
Regular
Plan: Free Country: Australia Device: iMac (Mid-2007) Operating System: Mac OS X El Capitan (10.11.6) My Question or Issue: Hi, I recently updated Spotify to the latest v...
2021-06-28 12:43:39 PM
2021-07-01 9:56:20 AM
Hockeycatcat
Regular
1006 Views
8 replies
0 likes

1006 Views
8 replies
0 likes

[MacOS][Windows] Spotify randomly stops playing and connect switches to another device

I have several Connect devices, including 2 laptops I use every day (a Mac work, a Windows at home). So 9am-7pm my work laptop is playing almost non-stop, then 7pm-11pm my home laptop is playing almost non-stop.When I'm at work, my home laptop is sle...

agaace
Regular
I have several Connect devices, including 2 laptops I use every day (a Mac work, a Windows at home). So 9am-7pm my work laptop is playing almost non-stop, then 7pm-11pm my home laptop is pl...
2015-06-03 1:24:31 AM
2021-06-30 4:53:58 PM
mrbeisbol
Newbie
856 Views
3 replies
1 likes
Mac
Windows

856 Views
3 replies
1 likes

How to block podcast or just a few show

Plan PremiumCountryUSA DeviceNote 9, Windows 10 My Question or IssueI would rather not see anything about podcast. There is one podcast that I have absolutely no interest in that keeps popping up to the top of screen and suggestions. It has gotten to...

neauxpe
Visitor
Plan Premium Country USA Device Note 9, Windows 10 My Question or Issue I would rather not see anything about podcast. There is one podcast that I have abso...
2021-06-29 3:05:42 PM
2021-06-29 4:58:42 PM
MateusM
Spotify Star
350 Views
1 replies
0 likes

350 Views
1 replies
0 likes

Superuser Contribution Something went wrong

I've gone through all the steps in every thread on my Macbook Air. Paid subscription. "Something went wrong" error popping up on both desktop app as well as web player. Help please. And yes, I've gone through all the steps in previous threads. Curren...

ryan41
Newbie
I've gone through all the steps in every thread on my Macbook Air. Paid subscription. "Something went wrong" error popping up on both desktop app as well as web player. Help please....
2021-06-27 5:24:49 PM
2021-06-28 9:04:43 PM
CarlosE
Moderator
492 Views
1 replies
1 likes

492 Views
1 replies
1 likes

Solved!!Superuser Contribution Playlist will not play on Sonos

PlanPremiumUSA DeviceiMacHigh Sierra My Question or Issue One playlist that is not one I created but one I follow will NOT play on Sonos. It won't load to the Sonos desktop app. And if I try to play it to the Sonos directly from the Spotify desktop a...

Turnthatup
Casual Listener
Plan Premium USA Device iMac High Sierra My Question or Issue One playlist that is not one I created but one I follow will NOT play on Sonos. It won't loa...
2021-06-21 8:05:16 PM
2021-06-24 11:38:53 PM
CarlosE
Moderator
5301 Views
7 replies
0 likes

5301 Views
7 replies
0 likes

Solved!!Superuser Contribution Bugs in new UI

Plan: PremiumCountry: Austria Device: MacBook Pro 16-inch 2019Operating System: macOS BigSur The new UI is good. It just takes a while to get used to it. But, there are still some minor bugs which are bugging me a little (pun intended). 1. When you c...

jpeer
Casual Listener
Plan: Premium Country: Austria Device: MacBook Pro 16-inch 2019 Operating System: macOS BigSur The new UI is good. It just takes a while to get used to it. But, there are sti...
2021-06-22 1:19:03 PM
2021-06-24 11:16:17 AM
jpeer
Casual Listener
671 Views
3 replies
1 likes

671 Views
3 replies
1 likes

Solved!! Spotify is not loading, somebody help!!

This thing started about a week ago, I just clicked on the icon and it would'n load... I haven't done anything unusual, and I've tried to reinstall the app, but nothing helped, I don't know what to do! This is what I get when I try to open the app (d...

setufa
Casual Listener
This thing started about a week ago, I just clicked on the icon and it would'n load... I haven't done anything unusual, and I've tried to reinstall the app, but nothing helped, I don't know what to d...
2016-03-01 8:38:16 PM
2021-06-23 12:22:33 AM
benena
Casual Listener
606 Views
4 replies
0 likes
Mac

606 Views
4 replies
0 likes

Superuser Contribution Artist page no longer displaying songs, only albums

(There look to be discussions upon searching about this but unsure if same experience as of recent Apr/May 2020) Complete list of songs in all albums used to be on display on the Artist's main page. What happened to it? It's only Popular/Top 5-10, co...

jessicap_abc
Regular
(There look to be discussions upon searching about this but unsure if same experience as of recent Apr/May 2020) Complete list of songs in all albums used to be on display on the Artist's ma...
2020-05-12 10:22:46 PM
2021-06-22 8:08:34 AM
Jeremy
Spotify Legend
9092 Views
18 replies
11 likes

9092 Views
18 replies
11 likes

Solved!!Superuser Contribution Create similar playlist not working in mac app

The ticket ended-up in the wrong section, but it seems I can't move it or close the ticket. Can someone move it to: https://community.spotify.com/t5/Your-Library/bd-p/yourlibrary ? Plan -> PremiumCountry -> The Netherlands Device -> Macbook Pro late ...

JasonSoesman
Casual Listener
The ticket ended-up in the wrong section, but it seems I can't move it or close the ticket. Can someone move it to: https://community.spotify.com/t5/Your-Library/bd-p/yourlibrary ? ...
2021-04-30 9:19:31 AM
2021-06-21 9:44:55 AM
Ver
Spotify Legend
1058 Views
4 replies
0 likes
Other
Premium

1058 Views
4 replies
0 likes

Superuser Contribution Clicking on song/album/artist after search results in "Oooops, something went wrong" error message

Plan(Premium)Country(USA)Device(Macbook Pro 2016)Operating System(macOS Big Sur) My Question or IssueAfter searching for an artist, song, or album on the Desktop app for Mac and clicking on the result, an error message pops up displaying "Oooops, som...

thekampinghorse
Newbie
Plan (Premium) Country (USA) Device (Macbook Pro 2016) Operating System (macOS Big Sur) My Question or Issue After searching for an artist, song, or album on the Desktop app for Mac ...
2021-05-12 4:16:24 AM
2021-06-21 3:05:23 AM
jjkraw
Casual Listener
690 Views
2 replies
0 likes
bug
Desktop
Mac

690 Views
2 replies
0 likes

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