Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
4370 Views
1 replies
0 likes

4370 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
6469 Views
1 replies
0 likes

6469 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
4430 Views
1 replies
3 likes

4430 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
41189 Views
19 replies
1 likes
music stops

41189 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
166458 Views
0 replies
35 likes
Mac

166458 Views
0 replies
35 likes

Solved!!Superuser Contribution Clicking cover brings you to the wrong album

My Question or IssueDespite an earlier thread on this topic having been marked as FIXED, clicking on the cover art still sends me to the wrong album. This has started happening only recently as a bug. In this case I'm showing, clicking the cover for ...

silversidedown
Music Fan
My Question or Issue Despite an earlier thread on this topic having been marked as FIXED, clicking on the cover art still sends me to the wrong album. This has started happening only recently as a b...
2021-05-19 6:00:18 PM
2021-08-20 3:27:25 AM
silversidedown
Music Fan
1969 Views
12 replies
0 likes
bug

1969 Views
12 replies
0 likes

Superuser Contribution Spotify Connect is not reliable in detecting local clients

Plan PremiumCountry Netherlands DeviceMacBook Pro Late 2016, Mac Mini 2012, iPhone 12 mini Operating SystemmacOS 11.5, macOS 10.15.7, iOS 14.7 My Question or Issue As a Spotify Connect user, I feel like your product is plain broken, and has been for ...

joriswitteman
Regular
Plan Premium Country Netherlands Device MacBook Pro Late 2016, Mac Mini 2012, iPhone 12 mini Operating System macOS 11.5, macOS 10.15.7, iOS 14.7 My Question or Iss...
2021-08-17 10:43:32 AM
2021-08-18 4:18:30 PM
Elena
Moderator
690 Views
2 replies
0 likes

690 Views
2 replies
0 likes

Superuser Contribution White Like button

PlanFreeCountrySingapore DeviceMacBook Air (13-inch, Mid 2013)Operating SystemBig Sur My Question or Issuecurrent song playing now on bottom left of screen shows the like button is white instead of the normal green. this is not the case when im looki...

dylanong
Casual Listener
Plan Free Country Singapore Device MacBook Air (13-inch, Mid 2013) Operating System Big Sur My Question or Issue current song playing now on bottom left of screen shows...
2021-08-14 11:36:50 AM
2021-08-18 8:48:39 AM
Ver
Spotify Legend
797 Views
5 replies
0 likes

797 Views
5 replies
0 likes

Superuser Contribution Mac os window controls overlapping UI

On Apple OS Big Sur, the window controls (quit, reduce, full screen) get in the way of the left panel. See screenshot.

LucienPerouze
Newbie
On Apple OS Big Sur, the window controls (quit, reduce, full screen) get in the way of the left panel. See screenshot.
2021-08-16 3:58:50 PM
2021-08-17 4:49:17 PM
Jeremy
Spotify Legend
522 Views
1 replies
0 likes

522 Views
1 replies
0 likes

Superuser Contribution Local file wont share across Mac computers

PlanPremiumHong Kong Device(Mac Pro)Operating System(Mojave, Catalina) My Question or IssueI imported some local files to my home mac, and those files are synced with my android, but when it comes to my mac in my studio, those synced files are in gre...

Isaac_ng
Casual Listener
Plan Premium Hong Kong Device (Mac Pro) Operating System (Mojave, Catalina) My Question or Issue I imported some local files to my home mac, and those files are synced with my...
2021-08-16 9:50:34 AM
2021-08-17 10:39:26 AM
Alex
Spotify Legend
413 Views
1 replies
0 likes

413 Views
1 replies
0 likes

Superuser Contribution Issues With 'Recently Played' And Ads

Spotify app for Mac.For some reason, lately I'm getting an ad break of 2-3 ads every 2-3 songs, which is way more than usual. I think it has something to do with my recently played songs, which shows a lot of greyed out songs in between songs that I'...

username6702
Regular
Spotify app for Mac. For some reason, lately I'm getting an ad break of 2-3 ads every 2-3 songs, which is way more than usual. I think it has something to do with my recently played songs, which sho...
2021-08-13 9:57:46 PM
2021-08-15 9:23:04 AM
Alex
Spotify Legend
512 Views
1 replies
0 likes

512 Views
1 replies
0 likes

Superuser Contribution Sound on Mac got quiet

Plan: Spotify premium ($5.99/month)Free/Premium: PremiumCountry: Switzerland Device: Macbook Pro (2019)(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System: Mac OS Catalina(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue:Iv...

alextjulkin
Casual Listener
Plan: Spotify premium ($5.99/month) Free/Premium: Premium Country: Switzerland Device: Macbook Pro (2019) (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System: Mac OS Cat...
2020-03-30 10:00:08 AM
2021-08-14 4:32:13 PM
Elena
Moderator
8450 Views
11 replies
2 likes

8450 Views
11 replies
2 likes

Superuser Contribution BUG Mac Touchbar

PlanPremiumCountry : France DeviceMacbook Pro late 2018)Operating SystemMac OS Big Sur (11.4) My Question or IssueHello. I have a problem with Spotify on my Mac. When I open the app, the Spotify Touchbar interface shows well but once you clicked on a...

Hadibou
Casual Listener
Plan Premium Country : France Device Macbook Pro late 2018) Operating System Mac OS Big Sur (11.4) My Question or Issue Hello. I have a problem with Spotify on my Mac. When I ...
2021-08-05 11:59:16 AM
2021-08-14 4:16:23 PM
Elena
Moderator
842 Views
3 replies
0 likes

842 Views
3 replies
0 likes

Solved!!Superuser Contribution URI no longer a share option

PlanPremiumCountryUSDeviceAll My Question or IssueI use a third party auto playlist generator that adds new songs to existing playlists in my library. In order for this third party service to add songs to existing playlists, it needs the Spotify URI....

logankyte
Music Fan
Plan Premium Country US Device All My Question or Issue I use a third party auto playlist generator that adds new songs to existing playlists in my library. In order for this third par...
2021-04-01 8:29:10 PM
2021-08-14 8:10:46 AM
Xenia
Moderator
32425 Views
9 replies
7 likes

32425 Views
9 replies
7 likes

Superuser Contribution CPU Usage even when Spotify is closed

Occasionally my macbook get's incredibly hot and the fans speed up despite me not doing anything particularly intensive. Today, after shutting down every application that was running it kept getting hotter and louder so I looked into what was causing...

daddsy
Casual Listener
Occasionally my macbook get's incredibly hot and the fans speed up despite me not doing anything particularly intensive. Today, after shutting down every application that was running it kept getting ...
2021-04-12 5:54:21 PM
2021-08-13 5:31:14 PM
alacritas0
Newbie
6331 Views
5 replies
6 likes

6331 Views
5 replies
6 likes

Solved!!Superuser Contribution REALLY CONFUSED with syncing from iphone to Mac

I'm very confused. How do I get the files from Spotify for iOS on to Spotify for Desktop (Mac)?First, the specs:Spotify for Desktop (Mac)Spotify Mobile (iOS)PremiumUSAiPhone 12 running iOS 14.7MacBook Air 2020 running Big SurI'm very confused with re...

merubin75
Newbie
I'm very confused. How do I get the files from Spotify for iOS on to Spotify for Desktop (Mac)? First, the specs: Spotify for Desktop (Mac) Spotify Mobile (iOS) Premium USA iPhone 12 runnin...
2021-08-12 8:27:10 PM
2021-08-12 9:44:41 PM
MafeG
Spotify Legend
1567 Views
1 replies
0 likes
Desktop
iOS
Mac
Mobile

1567 Views
1 replies
0 likes

[Desktop] App Not Running on M1 Silicon Mac

Made new installations several times of both the M1 Beta version and regular Mac version, after cleaning cache, prefs and app.Not working – "Spotify Not Responding" at startup.The M1 Mac is not new in august 2021, why is there not a working version?/...

pmzero
Newbie
Made new installations several times of both the M1 Beta version and regular Mac version, after cleaning cache, prefs and app. Not working – "Spotify Not Responding" at startup. The M1 Mac ...
2021-08-11 6:16:25 AM
568 Views
0 replies
0 likes
Desktop

568 Views
0 replies
0 likes

Solved!!Superuser Contribution Report a bug...?

My Question or IssueI am having an issue with Sptofiy not loading up and appears to be freezing for an extended period of time. This occurred on my old MacBook Pro (mid 2010) I was running an old outdated OS (Catalina I think). Now with my new laptop...

DOMRICARD
Casual Listener
My Question or Issue I am having an issue with Sptofiy not loading up and appears to be freezing for an extended period of time. This occurred on my old MacBook Pro (mid 201...
2021-07-31 5:32:39 AM
2021-08-11 3:56:30 AM
DOMRICARD
Casual Listener
886 Views
4 replies
0 likes

886 Views
4 replies
0 likes

Solved!!Superuser Contribution Queue syncs incorrectly across desktop and mobile

Plan: PremiumCountry: USA DeviceGoogle Pixel Operating SystemAndroid 8.1.0 My Question or Issue I use Spotify Premium on my Google Pixel and my Mac desktop at work. When I fill the queue on my desktop, the queue is persisted to my phone -- which is f...

Aliyaaa
Regular
Plan: Premium Country: USA Device Google Pixel Operating System Android 8.1.0 My Question or Issue I use Spotify Premium on my Google Pixel and my Mac desktop at ...
2018-08-14 4:06:06 PM
2021-08-09 9:30:39 AM
Alex
Spotify Legend
2614 Views
13 replies
1 likes

2614 Views
13 replies
1 likes

Superuser Contribution the last song on playlists and/or albums are grayed out

This just started happening in the last week or so (around 8/1/21): Suddenly, the last song (or sometimes more songs but usually at the end) on my playlists and/or various albums are grayed out. They will play but you can't see what they are. This on...

danstrachota
Regular
This just started happening in the last week or so (around 8/1/21): Suddenly, the last song (or sometimes more songs but usually at the end) on my playlists and/or various albums are grayed out. They...
2021-08-06 8:25:57 PM
2021-08-07 11:38:08 PM
Eni
Moderator
516 Views
1 replies
0 likes

516 Views
1 replies
0 likes

Solved!!Superuser Contribution Can't right click on now playing album art

PlanPremiumCountryUnited StatesDeviceMacbook proOperating SystemMac OS 10.15.7 My Question or IssueSince a couple of days ago I can no longer right click on the now playing album art at the bottom lefthand corner of the application. Before, it was re...

c_lawlz
Music Fan
Plan Premium Country United States Device Macbook pro Operating System Mac OS 10.15.7 My Question or Issue Since a couple of days ago I can no longer right click on the now play...
2021-08-04 9:53:26 PM
2021-08-07 12:09:55 PM
Xenia
Moderator
1256 Views
3 replies
6 likes
Desktop
Mac

1256 Views
3 replies
6 likes

Superuser Contribution Mac Audio Buttons are skipping/pausing on wrong account Duo

Plan - DuoUnited KingdomMac - BigSur With working from home a lot more, me and my partner choose the duo plan as it's a lot cheaper and love the duo mix we get especially for the office and car journeys. The only problem is, if we are both listening ...

Scaalees
Casual Listener
Plan - Duo United Kingdom Mac - BigSur With working from home a lot more, me and my partner choose the duo plan as it's a lot cheaper and love the duo mix we get especially for the office ...
2021-08-05 4:52:11 PM
2021-08-06 8:16:22 PM
MafeG
Spotify Legend
537 Views
1 replies
0 likes
audio playback issue
BigSur
bug
Mac
pause
skip

537 Views
1 replies
0 likes

Crackling - Mac

PlanPremiumCountryUKDeviceMacbook Pro late 2018)Operating SystemBig Sur 11.5 My Question or IssueJust posting this in case it helps anyone else. I had a crackling every 30 seconds or so on Spotify. I followed the steps here - https://community.spotif...

chris_mathews
Newbie
Plan Premium Country UK Device Macbook Pro late 2018) Operating System Big Sur 11.5 My Question or Issue Just posting this in case it helps anyone else. I had a crackling every 30 se...
2021-08-05 10:25:35 AM
2021-08-06 8:10:37 PM
danstrachota
Regular
1197 Views
1 replies
0 likes
crackling
Mac

1197 Views
1 replies
0 likes

Superuser Contribution Playback stopping when streaming from akamaized

PlanPremiumCountryNLDeviceMacbook Pro 2015Operating SystemMacOS 11.4Spotify version1.1.64.561.g71bd09eb-a For a while now I have issues with music stopping and seeing the "Can't play current song" message in the UI. I investigated and I see it is the...

adlakudhlukDB
Casual Listener
Plan Premium Country NL Device Macbook Pro 2015 Operating System MacOS 11.4 Spotify version 1.1.64.561.g71bd09eb-a For a while now I have issues with music stopping and seeing the "...
2021-08-04 9:46:38 AM
2021-08-06 3:34:47 PM
Alex
Spotify Legend
2353 Views
3 replies
0 likes

2353 Views
3 replies
0 likes

Solved!!Superuser Contribution Can't remove a playlist cover?

I'm in the US, and I have Spotify premium. I'm trying to edit my playlist covers from one of my public playlists from my MacBook air, and I decided I didn't like one of the covers I chose and wanted to go back to the original four-album cover display...

raincake
Casual Listener
I'm in the US, and I have Spotify premium. I'm trying to edit my playlist covers from one of my public playlists from my MacBook air, and I decided I didn't like one of the covers I chose an...
2020-05-05 11:19:26 PM
2021-08-05 8:16:57 PM
Eni
Moderator
18626 Views
17 replies
0 likes

18626 Views
17 replies
0 likes

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