Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
1549 Views
1 replies
0 likes

1549 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
3901 Views
1 replies
0 likes

3901 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
3152 Views
1 replies
3 likes

3152 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
38326 Views
19 replies
1 likes
music stops

38326 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
164841 Views
0 replies
35 likes
Mac

164841 Views
0 replies
35 likes

Solved!!Superuser Contribution Won't Play Album

Spotify FreeUSAMacbook Air 2018 On both the Desktop app and the web player I am unable to stream this album: https://open.spotify.com/album/2b3JjOvKw9UN47ND80Tvri

akmancometh
Regular
Spotify Free USA Macbook Air 2018 On both the Desktop app and the web player I am unable to stream this album: https://open.spotify.com/album/2b3JjOvKw9UN47ND80Tvri &nbsp...
2021-06-04 7:32:45 PM
2021-06-06 8:19:23 AM
Ivan
Spotify Legend
774 Views
6 replies
0 likes

774 Views
6 replies
0 likes

Deeplink of episode won't trigger Spotify desktop app playing

Hi,I think this is a bug. Steps to re-produce:Make sure you turn off completely Spotify Desktop appOpen browserParse this link at address bar spotify:episode:3OWPKdc4erp3oLTpdQQx3GSpotify Desktop app will be opened, but won't automatically playNote: ...

dzungnguyen179
Regular
Hi, I think this is a bug. Steps to re-produce: Make sure you turn off completely Spotify Desktop app Open browser Parse this link at address bar spotify:episode:3OWPKdc4erp3oLTpdQQx3G Spo...
2021-06-05 10:44:19 AM
2021-06-06 4:22:55 AM
dzungnguyen179
Regular
615 Views
2 replies
0 likes
bug podcast
bugs

615 Views
2 replies
0 likes

Superuser Contribution First 10 songs in a playlist shuffle before the rest

PlanPremiumCountryUSADeviceMacbook Pro Late 2011Operating SystemMacOS High Sierra 10.13.6 My Question or IssueThe first 10 songs will always play before the rest when I shuffle a playlist meaning I have to always skip the first 10 songs so I don't co...

bassisfun
Casual Listener
Plan Premium Country USA Device Macbook Pro Late 2011 Operating System MacOS High Sierra 10.13.6 My Question or Issue The first 10 songs will always play before the rest when I shuff...
2021-06-03 12:19:37 AM
2021-06-05 7:23:18 PM
CarlosE
Moderator
402 Views
4 replies
1 likes

402 Views
4 replies
1 likes

Superuser Contribution Spotify eating up huge amounts of CPU!!

DeviceMacbook Pro 16 inch 2019Operating SystemCatalina V10.15.7 My Question or IssueI've tried uninstalling and reinstalling spotify many many times but no matter what, spotify instantly eats up my entire CPU and my macbook pro 16 inch heats up treme...

sqr_08
Music Fan
Device Macbook Pro 16 inch 2019 Operating System Catalina V10.15.7 My Question or Issue I've tried uninstalling and reinstalling spotify many many times but no matter what, spotify ins...
2021-04-26 9:31:03 AM
2021-06-04 10:51:36 PM
CarlosE
Moderator
1426 Views
7 replies
1 likes

1426 Views
7 replies
1 likes

Superuser Contribution Double-click on folder/playlist doesn't restart it

PlanPremium CountryUK DeviceMacBook Pro Operating SystemCatalina 10.15.7Spotify version - 1.1.58.820.g2ae50076-a My Question or IssueHey guys, After the latest update (the one that brought the new UI) I can no longer double click a currently playing ...

Winter141
Gig Goer
Plan Premium Country UK Device MacBook Pro Operating System Catalina 10.15.7 Spotify version - 1.1.58.820.g2ae50076-a My Question or Issue Hey guys, ...
2021-05-04 11:08:42 AM
2021-06-04 1:02:36 PM
Jeremy
Spotify Legend
810 Views
3 replies
2 likes

810 Views
3 replies
2 likes

Superuser Contribution Right-click Menu Out of Screen

Plan: PremiumCountry: USA DeviceMacbook Pro late 2013OSX Catalina My Question or Issue:When I right click a playlist, the menu that pops up regularly extends beyond the edge of the screen. The aspects of the menu that are beneath the edge of the scre...

SustainedNote
Gig Goer
Plan: Premium Country: USA Device Macbook Pro late 2013 OSX Catalina My Question or Issue: When I right click a playlist, the menu that pops up regularly extends beyond the edge...
2021-05-12 11:41:57 PM
2021-06-03 9:37:47 PM
Eni
Moderator
489 Views
3 replies
0 likes

489 Views
3 replies
0 likes

Superuser Contribution Not showing the artists I follow in your library.

Plan: FreeCountry: United States of America Device: MacBook Air 2020Operating System: MacOS I started following artists on my account and they are not showing in my library.

user-removed
Visitor
Plan: Free Country: United States of America Device: MacBook Air 2020 Operating System: MacOS I started following artists on my account and they are not showing in my li...
2021-06-01 10:01:56 PM
2021-06-03 4:27:08 PM
user-removed
Not applicable
319 Views
2 replies
0 likes

319 Views
2 replies
0 likes

Superuser Contribution "Liked Songs" Playlist doesn't include all the tracks I've liked

PlanPremiumCountryUSADeviceMacbook ProOperating SystemOSX Catalina My Question or IssueI recently "liked" a bunch of tracks in a playlist. If I view an album with some of these tracks, a green heart appears next to them as expected. However, they don...

pnut
Roadie
Plan Premium Country USA Device Macbook Pro Operating System OSX Catalina My Question or Issue I recently "liked" a bunch of tracks in a playlist. If I view an album with some of the...
2021-05-23 8:43:39 PM
2021-06-03 4:21:14 PM
Alex
Spotify Legend
487 Views
3 replies
0 likes

487 Views
3 replies
0 likes

Superuser Contribution Spotify stopped finding tracks in local files after switching to a new computer

Spotify stopped finding tracks in local files after switching to a new computer. Although it continues to show and play local tracks added before the transition.I tried the solutions indicated on this resource but nothing helped. Local tracks are ver...

StrongTequila
Casual Listener
Spotify stopped finding tracks in local files after switching to a new computer. Although it continues to show and play local tracks added before the transition. I tried the solutions indicated on t...
2021-05-25 12:51:40 PM
2021-06-02 9:51:05 AM
Mihail
Spotify Legend
556 Views
5 replies
0 likes

556 Views
5 replies
0 likes

Superuser Contribution bugs after Big Sur update?

PlanPremiumCountryIndonesia DeviceMacbook Pro Retina Early 2015Operating SystemMac OS Big Sur 11.4 Before I updated to Big Sur 11.4, my spotify was running fine, but then this morning there was the something went wrong notification and button to relo...

farhan1517
Visitor
Plan Premium Country Indonesia Device Macbook Pro Retina Early 2015 Operating System Mac OS Big Sur 11.4 Before I updated to Big Sur 11.4, my spotify was running fine, but the...
2021-05-29 4:15:35 PM
2021-05-30 7:03:24 PM
Novy
Moderator
780 Views
1 replies
0 likes
Big Sur
black screen

780 Views
1 replies
0 likes

Superuser Contribution Friends list sometimes does not load in Desktop App

Operating SystemMacOS BigSur 11.4 My Question or IssueLately, when I open up my Spotify Desktop app from my task bar, the friends list is not visible immediately. I have to restart the app to rectify the issue. Was there a recent update?

izastella
Casual Listener
Operating System MacOS BigSur 11.4 My Question or Issue Lately, when I open up my Spotify Desktop app from my task bar, the friends list is not visible immediately. I have to restart the a...
2021-05-28 9:51:14 PM
2021-05-30 10:26:19 AM
Ivan
Spotify Legend
378 Views
1 replies
0 likes

378 Views
1 replies
0 likes

Superuser Contribution Can Not Make Playlist Public

Hi, I have looked into every possible source, I can't seem to find the reason, I have the option of making the playlist public but when I do it reverts back and does not make it public, its not collaborative, its not stared, my settings are not messi...

zan3y
Regular
Hi, I have looked into every possible source, I can't seem to find the reason, I have the option of making the playlist public but when I do it reverts back and does not make it public, its not c...
2014-11-14 11:24:59 AM
2021-05-30 9:39:35 AM
Alex
Spotify Legend
3844 Views
8 replies
0 likes
Mac

3844 Views
8 replies
0 likes

Solved!!Superuser Contribution Wrong Status Bar display in Traditional Chinese

PlanPremiumCountryTaiwan Device(MacBook Pro (13-inch, 2020, Two Thunderbolt 3 ports))Operating System(macOS Catalina 10.15.7) My Question or IssueJust found a small bug in Status Bar section, I think the scenario is like this: - In English, the i18n ...

tvpsh2020
Casual Listener
Plan Premium Country Taiwan Device (MacBook Pro (13-inch, 2020, Two Thunderbolt 3 ports)) Operating System (macOS Catalina 10.15.7) My Question or Issue Just found a small bu...
2021-05-27 5:19:44 AM
2021-05-29 8:26:40 PM
Novy
Moderator
478 Views
1 replies
0 likes

478 Views
1 replies
0 likes

Superuser Contribution Can't see all my Facebook friends in Friends List on Desktop

PlanPremiumCountryFrance DeviceMacBook Air 2020, Asus rog flow x13Operating SystemWindows 10, macOS 11.3.1 (20E241) My Question or Issue:Hi,I can't see my Friends Activity, but when I click on Connect to Facebook, I can see all my Facebook friend tha...

Sam37120
Newbie
Plan Premium Country France Device MacBook Air 2020, Asus rog flow x13 Operating System Windows 10, macOS 11.3.1 (20E241) My Question or Issue: Hi, I can't see my&...
2021-05-26 6:51:00 PM
2021-05-28 12:06:47 AM
Eni
Moderator
362 Views
1 replies
0 likes

362 Views
1 replies
0 likes

Superuser Contribution Double Clicking Playlist Title Doesn't Choose a New Song

PlanPremiumCountryUSA Device(iMacbook Pro late 2013)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI listen to Spotify on desktop all the time, and a feature I used constantly was double clicking on a playlist title (in t...

Becca_m
Music Fan
Plan Premium Country USA Device (iMacbook Pro late 2013) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I listen to Spotify on desktop all...
2021-05-26 3:29:40 PM
2021-05-27 9:53:16 PM
Eni
Moderator
467 Views
3 replies
2 likes

467 Views
3 replies
2 likes

Solved!! Local files not viewable

PlanPremiumCountryGermanyDeviceMacbook ProOperating SystemMacOS 11.3.1 My Question or IssueHi there,since one of the last updates, my local files are not accessible any more. I activated the feature in the settings like you can see in the attachments...

thowi
Casual Listener
Plan Premium Country Germany Device Macbook Pro Operating System MacOS 11.3.1 My Question or Issue Hi there, since one of the last updates, my local files are not accessible...
2021-05-27 3:19:01 PM
2021-05-27 6:57:52 PM
AeroZ
Composer
487 Views
1 replies
0 likes

487 Views
1 replies
0 likes

Solved!!Superuser Contribution Spotify quit unexpected

When I try to log in to spotify om my computer it says..."spotify quit unexpectedly"....My spotify works on my mobile....How do I solve this problem? Please help me!!!!!

matriks
Newbie
When I try to log in to spotify om my computer it says..."spotify quit unexpectedly"....My spotify works on my mobile....How do I solve this problem? Please help me!!!!!
2013-04-07 7:13:14 PM
2021-05-27 4:01:40 PM
Jeremy
Spotify Legend
3678 Views
13 replies
0 likes

3678 Views
13 replies
0 likes

Superuser Contribution new update on macOS is the worst.

PlanPremiumCountryAustralia DeviceMacbook Pro early 2015Operating SystemMojave 10.14.6 My Question or Issuei have spotify downloaded onto my mac, and i opened it the other day to see a whole new front and a bunch of features that i am always using mi...

luellaa
Newbie
Plan Premium Country Australia Device Macbook Pro early 2015 Operating System Mojave 10.14.6 My Question or Issue i have spotify downloaded onto my mac, and i opened it the o...
2020-05-18 3:42:41 AM
2021-05-27 9:56:31 AM
idlelife
Casual Listener
1889 Views
12 replies
16 likes

1889 Views
12 replies
16 likes

Superuser Contribution Logging in on desktop app & error messages

PlanPremiumCountrySouth Korea DeviceMacbook Pro 2017 My Question or IssueHello!I'm having troubles signing in on my desktop computer app.It logged itself out all of a sudden and it keeps on saying username or password incorrect error code :accesspoin...

Amy_Go2
Visitor
Plan Premium Country South Korea Device Macbook Pro 2017 My Question or Issue Hello! I'm having troubles signing in on my desktop computer app. It logged itself out all of a su...
2021-05-18 6:10:41 AM
2021-05-27 9:49:55 AM
Alex
Spotify Legend
479 Views
2 replies
0 likes

479 Views
2 replies
0 likes

Superuser Contribution errorcode accesspoint: 19

I changed my billing from the UK to Korea (as Spotify is available in Korea now). However, I got the errorcode accesspoint: 19. I noticed in another thread which said the desktop app (Mac) doesn't work in Korea (ridiculous, by the way). I changed my ...

sam111
Regular
I changed my billing from the UK to Korea (as Spotify is available in Korea now). However, I got the errorcode accesspoint: 19. I noticed in another thread which said the desktop app (Mac) d...
2021-02-05 1:00:30 PM
2021-05-27 9:49:06 AM
Alex
Spotify Legend
2320 Views
2 replies
0 likes

2320 Views
2 replies
0 likes

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