Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
3277 Views
1 replies
0 likes

3277 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
5577 Views
1 replies
0 likes

5577 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
3872 Views
1 replies
3 likes

3872 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
40226 Views
19 replies
1 likes
music stops

40226 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
165874 Views
0 replies
35 likes
Mac

165874 Views
0 replies
35 likes

Superuser Contribution Why do podcasts not update without exiting and reentering the app?

I have used Spotify on Mac for quite a few years and it has always baffled me how a company this large and experienced allows such a poor user experience for podcast listeners. The podcasts lists on all podcasts do not update if you have clicked into...

spottypodd
Casual Listener
I have used Spotify on Mac for quite a few years and it has always baffled me how a company this large and experienced allows such a poor user experience for podcast listeners. The podcasts lists on ...
2020-06-24 1:35:40 AM
2021-07-22 10:58:32 AM
marzulo
Visitor
11375 Views
12 replies
10 likes
Mac
podcast
podcast release
podcast update

11375 Views
12 replies
10 likes

Superuser Contribution Spotify Desktop App for Mac stopped working

PlanPremiumCountryBrazilDeviceMacbook Pro 2016Operating SystemmacOS Catalina 10.15.3 My Question or IssueSuddenly the app doesn't play anything I click on. At first I thought it had something to do with bluetooth as that's the only thing that really ...

NathX
Newbie
Plan Premium Country Brazil Device Macbook Pro 2016 Operating System macOS Catalina 10.15.3 My Question or Issue Suddenly the app doesn't play anything I click on. At first I t...
2021-07-19 11:06:15 PM
2021-07-22 2:30:39 AM
Maria_B
Moderator
993 Views
5 replies
3 likes

993 Views
5 replies
3 likes

Superuser Contribution [Desktop][Browse] New Releases for all artists

Hi I was wondering where I can find the list of all new releases each week (similar to the old UI) I liked the ability to find new artists and songs there that weren't a part of my release radar playlist

wheeling51
Visitor
Hi I was wondering where I can find the list of all new releases each week (similar to the old UI) I liked the ability to find new artists and songs there that weren't a part of my release radar play...
2021-05-14 8:52:53 PM
2021-07-21 12:41:51 AM
Novy
Moderator
1974 Views
1 replies
0 likes
Browse
Desktop

1974 Views
1 replies
0 likes

Superuser Contribution [Playlists] Sub playlists

I think we should have the option to have playlists in a playlist. This would help better organize songs. (or just have folders for playlists) Example: Main 'Chill' playlist with 2 sub-playlists 'English Chill' and 'Urdu Chill'. So I can choose to pl...

p8krvstlu4r4haf
Visitor
I think we should have the option to have playlists in a playlist. This would help better organize songs. (or just have folders for playlists) Example: Main 'Chill' playlist with 2 sub-playl...
2021-05-16 11:11:37 AM
2021-07-19 5:23:28 PM
Eni
Moderator
659 Views
1 replies
1 likes
Playlists

659 Views
1 replies
1 likes

Superuser Contribution [Desktop][Browse] Minimized album art redirect

Clicking on minimized album art on desktop app (Mac) does not redirect to current song anymore. Clicking on expanded album art does. This happens since update to new UI.

ivanivan
Visitor
Clicking on minimized album art on desktop app (Mac) does not redirect to current song anymore. Clicking on expanded album art does. This happens since update to new UI.
2021-05-10 6:26:18 PM
2021-07-18 9:30:49 PM
Novy
Moderator
261 Views
1 replies
0 likes

261 Views
1 replies
0 likes

Superuser Contribution Play button in the card plays different song than the playlist itself

PlanPremiumCountryGermany DeviceMacBook Pro 16"Operating SystemmacOS 11.4 My Question or IssueScreen recordingWhen click the play button on the card, it plays a different song than the playlist said it should would be playing.(Thankfully, after you c...

louis993546
Casual Listener
Plan Premium Country Germany Device MacBook Pro 16" Operating System macOS 11.4 My Question or Issue Screen recording When click the play button on the card, it plays a diff...
2021-06-30 8:20:38 AM
2021-07-18 12:12:10 PM
louis993546
Casual Listener
512 Views
2 replies
0 likes

512 Views
2 replies
0 likes

Solved!!Superuser Contribution Clear recently played on home screen?

How do I clear the recently played items that appear on the home screen upon launching the desktop app? If I go into the Recently Played section and remove them there, they still show up on the home screen.

devin1229
Regular
How do I clear the recently played items that appear on the home screen upon launching the desktop app? If I go into the Recently Played section and remove them there, they still show up on ...
2020-04-14 4:11:58 PM
2021-07-18 3:50:00 AM
augustfay
Newbie
108372 Views
11 replies
23 likes

108372 Views
11 replies
23 likes

Superuser Contribution I can't listen to certain songs on new album

PremiumUSA Device(iPhone SE Gen 2, Mac Book Air 11")Operating System(iOS 14.6, macOS Catalina Version 10.15.7) An artist that I like (KSI) recently just dropped an album, and I've been wanting to listen to it, but I've been unable to. He released cer...

jak5002
Casual Listener
Premium USA Device (iPhone SE Gen 2, Mac Book Air 11") Operating System (iOS 14.6, macOS Catalina Version 10.15.7) An artist that I like (KSI) recently just dropped an album, an...
2021-07-16 6:05:08 AM
2021-07-17 9:14:09 AM
Jeremy
Spotify Legend
450 Views
1 replies
0 likes

450 Views
1 replies
0 likes

Solved!!Superuser Contribution Spotify Desktop App for Mac not playing music

Hi All, I am experiencing an issue for the last couple days, where music does not play on the desktop app on my MacBook. The music does play on the web player and iOS app, but anytime I want to play music on the desktop app it does not do anything. I...

cgareffa
Regular
Hi All, I am experiencing an issue for the last couple days, where music does not play on the desktop app on my MacBook. The music does play on the web player and iOS app, but anytime I want...
2021-07-13 3:59:44 PM
2021-07-15 7:08:06 PM
Novy
Moderator
1578 Views
13 replies
0 likes

1578 Views
13 replies
0 likes

Superuser Contribution Why can I no longer see all the songs by an artist?!?!?

Plan: PremiumCountry: USADevice: Macbook Pro I opened my computer to listen to Spotify today for work and I discovered on an Artist's page that the songs are not listed out anymore! There are the top 10 most popular songs and then the albums which yo...

Marieeeka
Casual Listener
Plan: Premium Country: USA Device: Macbook Pro I opened my computer to listen to Spotify today for work and I discovered on an Artist's page that the songs are not lis...
2021-07-12 5:52:59 PM
2021-07-14 2:52:49 AM
link_108
Regular
922 Views
5 replies
4 likes

922 Views
5 replies
4 likes

Superuser Contribution Can't Search Within My Playlists

PlanPremiumCountryUSDevice(Macbook Pro 2017)Operating System(iOS 10,) My Question or IssueEver since the new update, on my desktop Spotify App I can't search for songs within any of my playlists (including my Liked Songs) or view the playlists in a d...

destinplusdavis
Visitor
Plan Premium Country US Device (Macbook Pro 2017) Operating System (iOS 10,) My Question or Issue Ever since the new update, on my desktop Spotify App I can't search for songs within...
2021-04-18 9:48:07 AM
2021-07-13 8:25:13 PM
st4rbeast
Visitor
3569 Views
2 replies
1 likes

3569 Views
2 replies
1 likes

[Community][Friend Feed] see what my follow is listening to without need for a facebook account

Why facebook is needed for such a feature? I just want to see why my follow is listening to if he has this feature enabled without need to open an facebook account and connect it to spotify.

peeeter2
Newbie
Why facebook is needed for such a feature? I just want to see why my follow is listening to if he has this feature enabled without need to open an facebook account and connect it to spotify.
2021-05-25 2:41:27 PM
2021-07-13 2:32:28 AM
MateusM
Spotify Star
372 Views
1 replies
3 likes
Friend Feed

372 Views
1 replies
3 likes

Superuser Contribution Why Korean Account no support?

PlanPremiumCountryS.KoreaDeviceMacbook Pro 16 2019Operating SystemCatalina 10.15.3 My Question or IssueI used to use desktop app with free plan but after switching into premium plan its not being able to log in to desktop app at all. Why? Am I paying...

yuyu3
Casual Listener
Plan Premium Country S.Korea Device Macbook Pro 16 2019 Operating System Catalina 10.15.3 My Question or Issue I used to use desktop app with free plan but after switching into premi...
2021-07-05 5:36:43 AM
2021-07-06 9:11:56 AM
Mihail
Spotify Legend
410 Views
1 replies
0 likes

410 Views
1 replies
0 likes

Autoplay not working

Plan: FreeDevice: Macbook Pro 2019Operating System: MacOS Big Sur 11.4Spotify App version: 1.1.62.583.gdac868ed-a My Question or IssueAs the title says, when playing the list Liked Songs and with Autoplay feature enabled, similar songs are NOT played...

tuxx1337_1
Newbie
Plan: Free Device: Macbook Pro 2019 Operating System: MacOS Big Sur 11.4 Spotify App version: 1.1.62.583.gdac868ed-a My Question or Issue As the title says, when playing t...
2021-07-05 3:49:38 PM
2021-07-05 12:19:56 AM
AdamDamon
Spotify Star
503 Views
1 replies
0 likes

503 Views
1 replies
0 likes

Solved!!Superuser Contribution Radio stops loading new songs after deleting a song

PlanPremiumCountryThe NetherlandsDeviceMacBookPro 16" 2019Operating SystemMac OS Big Sur 11.4 My Question or IssueUsually the playlist radio loads more songs after an amount of songs have been played (50 in this case), making it an infinite playlist....

Thomasbriet
Regular
Plan Premium Country The Netherlands Device MacBookPro 16" 2019 Operating System Mac OS Big Sur 11.4 My Question or Issue Usually the playlist radio loads more songs after an amount ...
2021-06-08 2:10:31 PM
2021-07-05 4:35:43 PM
Eni
Moderator
2023 Views
18 replies
0 likes

2023 Views
18 replies
0 likes

Solved!! Can't play current song on MacBook Pro M1 after new update

PlanPremiumCountryThailandDeviceMacbook Pro M1 2021Operating SystemmacOS Big Sur Since last update few days ago I'm not able to play any song on Spotify. Always getting Can't play current song.Also the App itself is so slow on its transitions.

hfuccillo
Casual Listener
Plan Premium Country Thailand Device Macbook Pro M1 2021 Operating System macOS Big Sur Since last update few days ago I'm not able to play any song on Spotify. Always getting...
2021-05-10 7:17:08 AM
2021-07-03 8:46:41 AM
MattSuda
Spotify Star
1429 Views
4 replies
2 likes

1429 Views
4 replies
2 likes

Superuser Contribution [Mac] Spotify Won't Sync With Local Files

I have an issue with Spotify in that when I tried to transfer over a song from my PC to my Mac, the song changes in that the length of the song is shortened by a second on Spotify. The song is normally 5:29, and it shows on iTunes on my Mac as well a...

zenmaster0025
Casual Listener
I have an issue with Spotify in that when I tried to transfer over a song from my PC to my Mac, the song changes in that the length of the song is shortened by a second on Spotify. The song is normal...
2021-07-01 3:43:20 AM
2021-07-02 4:25:47 PM
Mihail
Spotify Legend
605 Views
1 replies
0 likes

605 Views
1 replies
0 likes

Solved!!Superuser Contribution Artists, Track and Album radio error

PlanPremiumCountry DeviceMacBook Pro Early 2013Operating SystemmacOS Catalina 10.15.7 My Question or IssueHello,I have noticed this error happening when I attempt to start a radio based on an artist, track or album. The desktop app will load for abou...

ryandub9
Casual Listener
Plan Premium Country Device MacBook Pro Early 2013 Operating System macOS Catalina 10.15.7 My Question or Issue Hello, I have noticed this error happening when I attempt to s...
2021-06-30 6:07:57 PM
2021-07-02 2:15:50 PM
Mihail
Spotify Legend
607 Views
2 replies
0 likes

607 Views
2 replies
0 likes

Superuser Contribution Cannot open Spotify.com on any browser on Mac

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I've spent hours searching and trying to figure out a solution on why I cannot open "spotify...

Ershad5
Casual Listener
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue ...
2021-06-26 8:11:39 PM
2021-07-02 1:34:00 AM
CarlosE
Moderator
1962 Views
5 replies
0 likes

1962 Views
5 replies
0 likes

[Desktop][Other] Stop hiding the "start on login" option on macOS

On macOS, the application assumes you want it started every time you login or reboot. This isn't the case, as it slows down the start up on older devices. It used to be the setting for this was near the top, in preferences. However, a semi-recent upd...

tsalaroth
Visitor
On macOS, the application assumes you want it started every time you login or reboot. This isn't the case, as it slows down the start up on older devices. It used to be the setting for this was near ...
2021-04-23 3:44:28 PM
2021-07-01 7:34:35 PM
MateusM
Spotify Star
372 Views
1 replies
0 likes
Desktop
Other

372 Views
1 replies
0 likes

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