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Desktop (Mac)

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Forum Posts

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 1512 Views
  • 1 replies
  • 0 likes
  • 1512 Views
  • 1 replies
  • 0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 3822 Views
  • 1 replies
  • 0 likes
  • 3822 Views
  • 1 replies
  • 0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 3132 Views
  • 1 replies
  • 3 likes
  • 3132 Views
  • 1 replies
  • 3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • bfteach
  • Regular
  • 38249 Views
  • 19 replies
  • 1 likes
  • music stops
  • 38249 Views
  • 19 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 164810 Views
  • 0 replies
  • 35 likes
  • Mac
  • 164810 Views
  • 0 replies
  • 35 likes

Superuser Contribution First 10 songs in a playlist shuffle before the rest

PlanPremiumCountryUSADeviceMacbook Pro Late 2011Operating SystemMacOS High Sierra 10.13.6 My Question or IssueThe first 10 songs will always play before the rest when I shuffle a playlist meaning I have to always skip the first 10 songs so I don't co...

  • Casual Listener
  • Plan Premium Country USA Device Macbook Pro Late 2011 Operating System MacOS High Sierra 10.13.6   My Question or Issue The first 10 songs will always play before the rest when I shuff...
  • CarlosE
  • Moderator
  • 402 Views
  • 4 replies
  • 1 likes
  • 402 Views
  • 4 replies
  • 1 likes

Superuser Contribution Spotify eating up huge amounts of CPU!!

DeviceMacbook Pro 16 inch 2019Operating SystemCatalina V10.15.7 My Question or IssueI've tried uninstalling and reinstalling spotify many many times but no matter what, spotify instantly eats up my entire CPU and my macbook pro 16 inch heats up treme...

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  • Music Fan
  • Device Macbook Pro 16 inch 2019 Operating System Catalina V10.15.7   My Question or Issue I've tried uninstalling and reinstalling spotify many many times but no matter what, spotify ins...
  • CarlosE
  • Moderator
  • 1426 Views
  • 7 replies
  • 1 likes
  • 1426 Views
  • 7 replies
  • 1 likes

Superuser Contribution Double-click on folder/playlist doesn't restart it

PlanPremium CountryUK DeviceMacBook Pro Operating SystemCatalina 10.15.7Spotify version - 1.1.58.820.g2ae50076-a My Question or IssueHey guys, After the latest update (the one that brought the new UI) I can no longer double click a currently playing ...

  • Gig Goer
  • Plan Premium   Country UK   Device MacBook Pro   Operating System Catalina 10.15.7 Spotify version - 1.1.58.820.g2ae50076-a   My Question or Issue Hey guys,   ...
  • Jeremy
  • Spotify Legend
  • 810 Views
  • 3 replies
  • 2 likes
  • 810 Views
  • 3 replies
  • 2 likes

Superuser Contribution Right-click Menu Out of Screen

Plan: PremiumCountry: USA DeviceMacbook Pro late 2013OSX Catalina My Question or Issue:When I right click a playlist, the menu that pops up regularly extends beyond the edge of the screen. The aspects of the menu that are beneath the edge of the scre...

  • Gig Goer
  • Plan: Premium Country: USA   Device Macbook Pro late 2013 OSX Catalina   My Question or Issue: When I right click a playlist, the menu that pops up regularly extends beyond the edge...
  • Eni
  • Moderator
  • 489 Views
  • 3 replies
  • 0 likes
  • 489 Views
  • 3 replies
  • 0 likes

Superuser Contribution Not showing the artists I follow in your library.

Plan: FreeCountry: United States of America Device: MacBook Air 2020Operating System: MacOS I started following artists on my account and they are not showing in my library.

  • Visitor
  • Plan: Free Country: United States of America   Device: MacBook Air 2020 Operating System: MacOS   I started following artists on my account and they are not showing in my li...
  • user-removed
  • Not applicable
  • 319 Views
  • 2 replies
  • 0 likes
  • 319 Views
  • 2 replies
  • 0 likes

Superuser Contribution "Liked Songs" Playlist doesn't include all the tracks I've liked

PlanPremiumCountryUSADeviceMacbook ProOperating SystemOSX Catalina My Question or IssueI recently "liked" a bunch of tracks in a playlist. If I view an album with some of these tracks, a green heart appears next to them as expected. However, they don...

  • Roadie
  • Plan Premium Country USA Device Macbook Pro Operating System OSX Catalina   My Question or Issue I recently "liked" a bunch of tracks in a playlist. If I view an album with some of the...
  • Alex
  • Spotify Legend
  • 481 Views
  • 3 replies
  • 0 likes
  • 481 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify stopped finding tracks in local files after switching to a new computer

Spotify stopped finding tracks in local files after switching to a new computer. Although it continues to show and play local tracks added before the transition.I tried the solutions indicated on this resource but nothing helped. Local tracks are ver...

  • Casual Listener
  • Spotify stopped finding tracks in local files after switching to a new computer. Although it continues to show and play local tracks added before the transition. I tried the solutions indicated on t...
  • Mihail
  • Spotify Legend
  • 556 Views
  • 5 replies
  • 0 likes
  • 556 Views
  • 5 replies
  • 0 likes

Superuser Contribution bugs after Big Sur update?

PlanPremiumCountryIndonesia DeviceMacbook Pro Retina Early 2015Operating SystemMac OS Big Sur 11.4 Before I updated to Big Sur 11.4, my spotify was running fine, but then this morning there was the something went wrong notification and button to relo...

  • Visitor
  • Plan Premium Country Indonesia   Device Macbook Pro Retina Early 2015 Operating System Mac OS Big Sur 11.4   Before I updated to Big Sur 11.4, my spotify was running fine, but the...
  • Novy
  • Moderator
  • 780 Views
  • 1 replies
  • 0 likes
  • Big Sur
    black screen
  • 780 Views
  • 1 replies
  • 0 likes

Superuser Contribution Friends list sometimes does not load in Desktop App

Operating SystemMacOS BigSur 11.4 My Question or IssueLately, when I open up my Spotify Desktop app from my task bar, the friends list is not visible immediately. I have to restart the app to rectify the issue. Was there a recent update?

  • Casual Listener
  • Operating System MacOS BigSur 11.4   My Question or Issue Lately, when I open up my Spotify Desktop app from my task bar, the friends list is not visible immediately. I have to restart the a...
  • Ivan
  • Spotify Legend
  • 378 Views
  • 1 replies
  • 0 likes
  • 378 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can Not Make Playlist Public

Hi, I have looked into every possible source, I can't seem to find the reason, I have the option of making the playlist public but when I do it reverts back and does not make it public, its not collaborative, its not stared, my settings are not messi...

  • Regular
  • Hi, I have looked into every possible source, I can't seem to find the reason, I have the option of making the playlist public but when I do it reverts back and does not make it public, its not c...
  • Alex
  • Spotify Legend
  • 3842 Views
  • 8 replies
  • 0 likes
  • Mac
  • 3842 Views
  • 8 replies
  • 0 likes

Solved!!Superuser Contribution Wrong Status Bar display in Traditional Chinese

PlanPremiumCountryTaiwan Device(MacBook Pro (13-inch, 2020, Two Thunderbolt 3 ports))Operating System(macOS Catalina 10.15.7) My Question or IssueJust found a small bug in Status Bar section, I think the scenario is like this: - In English, the i18n ...

  • Casual Listener
  • Plan Premium Country Taiwan   Device (MacBook Pro (13-inch, 2020, Two Thunderbolt 3 ports)) Operating System (macOS Catalina 10.15.7)   My Question or Issue Just found a small bu...
  • Novy
  • Moderator
  • 476 Views
  • 1 replies
  • 0 likes
  • 476 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't see all my Facebook friends in Friends List on Desktop

PlanPremiumCountryFrance DeviceMacBook Air 2020, Asus rog flow x13Operating SystemWindows 10, macOS 11.3.1 (20E241) My Question or Issue:Hi,I can't see my Friends Activity, but when I click on Connect to Facebook, I can see all my Facebook friend tha...

  • Newbie
  • Plan Premium Country France   Device MacBook Air 2020, Asus rog flow x13 Operating System Windows 10, macOS 11.3.1 (20E241)   My Question or Issue: Hi, I can't see my&...
  • Eni
  • Moderator
  • 362 Views
  • 1 replies
  • 0 likes
  • 362 Views
  • 1 replies
  • 0 likes

Superuser Contribution Double Clicking Playlist Title Doesn't Choose a New Song

PlanPremiumCountryUSA Device(iMacbook Pro late 2013)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI listen to Spotify on desktop all the time, and a feature I used constantly was double clicking on a playlist title (in t...

  • Music Fan
  • Plan Premium Country USA   Device (iMacbook Pro late 2013) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I listen to Spotify on desktop all...
  • Eni
  • Moderator
  • 461 Views
  • 3 replies
  • 2 likes
  • 461 Views
  • 3 replies
  • 2 likes

Solved!! Local files not viewable

PlanPremiumCountryGermanyDeviceMacbook ProOperating SystemMacOS 11.3.1 My Question or IssueHi there,since one of the last updates, my local files are not accessible any more. I activated the feature in the settings like you can see in the attachments...

  • Casual Listener
  •   Plan Premium Country Germany Device Macbook Pro Operating System MacOS 11.3.1   My Question or Issue Hi there, since one of the last updates, my local files are not accessible...
  • AeroZ
  • Composer
  • 481 Views
  • 1 replies
  • 0 likes
  • 481 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify quit unexpected

When I try to log in to spotify om my computer it says..."spotify quit unexpectedly"....My spotify works on my mobile....How do I solve this problem? Please help me!!!!!

  • Newbie
  • When I try to log in to spotify om my computer it says..."spotify quit unexpectedly"....My spotify works on my mobile....How do I solve this problem? Please help me!!!!!
  • Jeremy
  • Spotify Legend
  • 3676 Views
  • 13 replies
  • 0 likes
  • 3676 Views
  • 13 replies
  • 0 likes

Superuser Contribution new update on macOS is the worst.

PlanPremiumCountryAustralia DeviceMacbook Pro early 2015Operating SystemMojave 10.14.6 My Question or Issuei have spotify downloaded onto my mac, and i opened it the other day to see a whole new front and a bunch of features that i am always using mi...

  • Newbie
  • Plan Premium Country Australia   Device Macbook Pro early 2015 Operating System Mojave 10.14.6   My Question or Issue i have spotify downloaded onto my mac, and i opened it the o...
  • idlelife
  • Casual Listener
  • 1868 Views
  • 12 replies
  • 16 likes
  • 1868 Views
  • 12 replies
  • 16 likes

Superuser Contribution Logging in on desktop app & error messages

PlanPremiumCountrySouth Korea DeviceMacbook Pro 2017 My Question or IssueHello!I'm having troubles signing in on my desktop computer app.It logged itself out all of a sudden and it keeps on saying username or password incorrect error code :accesspoin...

  • Visitor
  • Plan Premium Country South Korea  Device Macbook Pro 2017   My Question or Issue Hello! I'm having troubles signing in on my desktop computer app. It logged itself out all of a su...
  • Alex
  • Spotify Legend
  • 478 Views
  • 2 replies
  • 0 likes
  • 478 Views
  • 2 replies
  • 0 likes

Superuser Contribution errorcode accesspoint: 19

I changed my billing from the UK to Korea (as Spotify is available in Korea now). However, I got the errorcode accesspoint: 19. I noticed in another thread which said the desktop app (Mac) doesn't work in Korea (ridiculous, by the way). I changed my ...

  • Regular
  • I changed my billing from the UK to Korea (as Spotify is available in Korea now).   However, I got the errorcode accesspoint: 19. I noticed in another thread which said the desktop app (Mac) d...
  • Alex
  • Spotify Legend
  • 2318 Views
  • 2 replies
  • 0 likes
  • 2318 Views
  • 2 replies
  • 0 likes

Superuser Contribution Shuffle is getting worse

Hey, Lately the shuffle on my playlist is driving me crazy. Every time I play a playlist, I always get the same songs in the queue. I tried with a lot of my playlists, I always get the same queue (depending on the playlist of course). I had the same ...

  • Casual Listener
  • Hey,  Lately the shuffle on my playlist is driving me crazy. Every time I play a playlist, I always get the same songs in the queue. I tried with a lot of my playlists, I always get the same qu...
  • Novy
  • Moderator
  • 2622 Views
  • 21 replies
  • 4 likes
  • 2622 Views
  • 21 replies
  • 4 likes

Superuser Contribution Discover Weekly on shuffle keeps repeating songs

PlanPremiumCountryUSADeviceMacBook Pro & Tesla Model 3Operating SystemmacOS Catalina; Tesla OSMy Question or Issue I've had frequent issues w/ songs repeating on playlists. None of which are 'my' playlists as I've never made one, I've exclusively use...

  • Roadie
  • Plan Premium Country USA Device MacBook Pro & Tesla Model 3 Operating System macOS Catalina; Tesla OS My Question or Issue   I've had frequent issues w/ songs repeating on playlist...
  • Novy
  • Moderator
  • 778 Views
  • 4 replies
  • 1 likes
  • 778 Views
  • 4 replies
  • 1 likes