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Pop-up for xpui appears on app startup

Every time my desktop app starts up another window appears for https://xpui.app.spotify.com/index.html with the error:DNS_PROBE_FINISHED_NXDOMAIN The app works fine but it's incredibly annoying to have this random window appear every single time. Mac...

Music Fan

chaoticbrumby

Visitor

47430 Views

66 replies

12 likes

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Solved!! Cant download Spotify on Mac OS 10.15.7

PlanPremiumCountryUnited States Of AmericaDeviceMacBook Pro (15-inch, Mid 2010)Operating SystemMac OS Catalina 10.15.7 My Question or IssueWhen I try to install Spotify the installer says "Unsupported PlatformSorry, this version of Spotify is for mac...

Newbie

Fdowns

Newbie

36298 Views

5 replies

0 likes

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Solved!! Clear recently played on home screen?

How do I clear the recently played items that appear on the home screen upon launching the desktop app? If I go into the Recently Played section and remove them there, they still show up on the home screen.

Regular

jruby

Visitor

193120 Views

12 replies

25 likes

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  • 12 replies
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Solved!! The album art is gone again in 2019?

Family PremiumUSA DeviceMacbook Pro 2017Operating SystemmacOS 10.14 Mojave The album art that usually shows up in the lower lefthand corner above the song title, artist, and etc. information has disappeared. I saw threads for this issue in 2018 but i...

Newbie

Family Premium USA   Device Macbook Pro 2017 Operating System macOS 10.14 Mojave   The album art that usually shows up in the lower lefthand corner above the song title, artist, and...

Loxer

Community Legend

4953 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Killed: 9 error message on macOS 10.13.6

DeviceiMac Mid-2011Operating SystemmacOS High Sierra (10.13.6) My Question or IssueHi, I'm having difficulties installing Spotify on my Mac. I've downloaded the installer, but it won't open when I double-click on it. I've launched the installer throu...

Newbie

Device iMac Mid-2011 Operating System macOS High Sierra (10.13.6)   My Question or Issue Hi, I'm having difficulties installing Spotify on my Mac. I've downloaded the installer, but it won...

Loxer

Community Legend

5202 Views

1 replies

0 likes

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Solved!! Keyboard shortcut to quickly switch to a playlist

I wonder if there's a faster way to get to the playlist I want to listen to. I'm talking about playlists I am following already. It seems like I have these options:1) Scroll through the list until I find it2) Use global search, and click on the first...

Regular

I wonder if there's a faster way to get to the playlist I want to listen to. I'm talking about playlists I am following already. It seems like I have these options: 1) Scroll through the list until ...

Loxer

Community Legend

2190 Views

1 replies

1 likes

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Solved!! Can't view my saved songs (Mac)

I need some help!!I've been having trouble with the Mac desktop version of Spotify for a while now, I can't seem to view my saved songs. I know I have saved songs as I can view them on the web and mobile version of Spotify. Whenever I try to view my ...

Newbie

I need some help!! I've been having trouble with the Mac desktop version of Spotify for a while now, I can't seem to view my saved songs. I know I have saved songs as I can view them on the web and ...

Loxer

Community Legend

1242 Views

1 replies

0 likes

Mac
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Solved!! Playlist cover not loading only for certain playlists

Icons for two of my playlists suddenly stopped loading after i restarted the app today. Instead, the default music cover is showing. On web player icons are loading properly for both playlists, and I am not sure what exactly caused this. I have tried...

Newbie

Icons for two of my playlists suddenly stopped loading after i restarted the app today. Instead, the default music cover is showing. On web player icons are loading properly for both playlists, and...

Nico

Community Legend

1040 Views

1 replies

0 likes

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Solved!!Superuser Contribution Discover Weekly: 2016-09-26

PlanPremiumCountryUSADeviceMacbook Air 2018Operating SystemMacOS Mojave My Question or IssueI've been slowly getting back into Spotify for the last month or two after not using it for a few years, but one thing that hasn't changed is my Discover Week...

Music Fan

Plan Premium Country USA Device Macbook Air 2018 Operating System MacOS Mojave   My Question or Issue I've been slowly getting back into Spotify for the last month or two after not usi...

Palidino

Music Fan

1120 Views

2 replies

0 likes

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Solved!!Superuser Contribution Spotify charged twice in March

I just discovered that Spotify charged me twice in March...Once on 1st and then on 28th when I usually get charged.How could I get my money back from this extra payment or what should I do?

Visitor

I just discovered that Spotify charged me twice in March... Once on 1st and then on 28th when I usually get charged. How could I get my money back from this extra payment or what should I do?

user-removed

Not applicable

1288 Views

4 replies

0 likes

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Solved!! spotify not working just a black screen

PlanPremium: canada Device(Macbook Pro late 2010 or something)Operating System(OSX) My Question or Issuespotify is not orking i just get a black screen. tried to do a clean install but the files i need are not on my computer (ive looked in libary > c...

Casual Listener

Plan Premium: canada   Device (Macbook Pro late 2010 or something) Operating System (OSX)   My Question or Issue spotify is not orking i just get a black screen. tried to do a clea...

Bittencourt

Spotify Star

4288 Views

3 replies

0 likes

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Solved!! play button greyed out

Plan: FreeCountry: NetherlandsDeviceMacbook Pro late 2013 Operating SystemtemmacOS 10.14 My Question or IssueIm trying to play Neurotron - Japan (EP) but the play button ('afspelen') is greyed out. Actually, everything is greyed out. How can i play t...

Casual Listener

Plan: Free Country: Netherlands Device Macbook Pro late 2013   Operating Systemtem macOS 10.14   My Question or Issue Im trying to play Neurotron - Japan (EP) but the...

klonic

Casual Listener

3626 Views

4 replies

0 likes

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Solved!! Spotify changing playlists by itself

Everytime I choose a playlist (now it's happening with the Daily Mix) it plays one or two songs and – even before ending the last song – Spotify suddenly changes the music to some random-pop-whatever song. It's happening even if the app is on pause. ...

Newbie

Everytime I choose a playlist (now it's happening with the Daily Mix) it plays one or two songs and – even before ending the last song – Spotify suddenly changes the music to some random-pop-whatever...

lgum

Casual Listener

1172 Views

2 replies

0 likes

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Solved!! Songs not Playing

When I play some songs on Spotify, it shows that it is playing in the songs menu. However, as you can see in the picture, on the bottom bar the album icon is empty, and the title and artist is not present, and no sound plays. Can anyone tell me what ...

Casual Listener

  When I play some songs on Spotify, it shows that it is playing in the songs menu. However, as you can see in the picture, on the bottom bar the album icon is empty, and the title and artist i...

Bittencourt

Spotify Star

37182 Views

11 replies

0 likes

Mac Desktop App
songs not playable
Songs not playing
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Solved!! Can I listen to Spotify on my bluetooth speaker as well as my laptop at the same time

My Question or IssueCan I listen to Spotify on my bluetooth speaker as well as my laptop at the same time.I'm in the Study, the speaker is in the Lounge room. We are wanting the music to be heard there, but I also want to hear it here while I work. I...

Regular

My Question or Issue Can I listen to Spotify on my bluetooth speaker as well as my laptop at the same time. I'm in the Study, the speaker is in the Lounge room. We are wanting the music to be heard...

MattSuda

Spotify Star

29419 Views

3 replies

1 likes

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Solved!! Spotify Error 126 in Mac

PlanPremiumCountryMexico DeviceMacbookProOperating SystemMojave My Question or IssueSince some months ago I used Spotify on my Mac whitout any problem.However, since some days ago I can`t acces my account in my Mac.When I try to login an error appear...

Casual Listener

Plan Premium Country Mexico   Device MacbookPro Operating System Mojave   My Question or Issue Since some months ago I used Spotify on my Mac whitout any problem. However, since...

arktourusacr

Casual Listener

17696 Views

8 replies

1 likes

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Spotify Connect Broken: Randomly Pausing (Yamaha AVR, Gramofon, Panasonic, Samsung and others...)

Edited 8 May 2018 (original post below). On ~3rd May Spotify Connect started randomly pausing (in my case on Yamaha hardware) on a range of devices - rendering their Spotify capbility unusuable. We've since established that this is a problem affectin...

Gig Goer

Edited 8 May 2018 (original post below).   On ~3rd May Spotify Connect started randomly pausing (in my case on Yamaha hardware) on a range of devices - rendering their Spotify capbility unusua...

1w1t4n

Regular

56054 Views

271 replies

49 likes

Connect
Connect Yamaha 575
Yamaha
  • 56054 Views
  • 271 replies
  • 49 likes

Solved!! Unavailable songs not greyed-out in my playlist

Premium plan, Canada, Macbook Pro 15" Mid 2014, macOS 10.12.6 I created a playlist using the desktop app, selecting songs that are available (not greyed-out). However, several songs are not playable. When I view the playlist via a web browser, they a...

Regular

Premium plan, Canada, Macbook Pro 15" Mid 2014, macOS 10.12.6   I created a playlist using the desktop app, selecting songs that are available (not greyed-out). However, several song...

Bittencourt

Spotify Star

2394 Views

8 replies

0 likes

macOS X
Unavailable songs
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Solved!!Superuser Contribution How to display all songs on Artist's Page

Plan : PremiumCountry : Japan Device : Macbook and iPhone My Question or Issue : Are there any methods to display all songs on Artist's page? There are "Popular" and "Album & EP" sections but I can't find the way to display all songs at once.Thank yo...

Casual Listener

Plan : Premium Country : Japan   Device : Macbook and iPhone   My Question or Issue :   Are there any methods to display all songs on Artist's page? There are "Popular" and...

chappie165

Casual Listener

1402 Views

4 replies

0 likes

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Superuser Contribution Unfollowing artists against my will

Hello. Constantly artists become unfollowed from my profile, without me taking any action. I am 200% sure I did follow some artists several times, and still become unfollowed after some time. Plan PremiumCountry RomaniaDevice iPhone 8Operating System...

Music Fan

Hello. Constantly artists become unfollowed from my profile, without me taking any action. I am 200% sure I did follow some artists several times, and still become unfollowed after some time. &...

Guido

Spotify Legend

4998 Views

11 replies

5 likes

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Solved!! [bug][macOs][Playlists] Lost addition date on songs added prior to the 1st of February 2019

Device(Macbook Pro)Operating System(macOs) IssueIt looks like the database has pruned on the 1st of February 2019 the song added date information on all the songs on all the playlists created by my account. This is very annoying as now I'm not able t...

Casual Listener

Device (Macbook Pro) Operating System (macOs)   Issue It looks like the database has pruned on the 1st of February 2019 the song added date information on all the songs on all the pla...

junglejunkie

Casual Listener

2605 Views

4 replies

0 likes

bug
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Solved!! All songs stop playing after a few seconds in MacOs

I've been using spotify for Windows and Android for a while and everything worked almost perfectly, but recently i got a new Mac computer and one of the first things i did was to download spotify app, and since day one its one problem after the other...

Casual Listener

I've been using spotify for Windows and Android for a while and everything worked almost perfectly, but recently i got a new Mac computer and one of the first things i did was to download spotify app...

gjhellmund

Casual Listener

3180 Views

2 replies

0 likes

Mac
macbook
macOS
Venezuela
VPN
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Solved!! Desktop App (Mac) loads but no music is available

PlanPremiumCountryUSA DeviceMacbook Pro 2018)Operating System10.13.6 High Sierra My Question or IssueI use spotify at work and prefer to use the desktop app over the web client. I did not have the ability to use the mac app until I realized I could a...

Casual Listener

Plan Premium Country USA   Device Macbook Pro 2018) Operating System 10.13.6 High Sierra   My Question or Issue I use spotify at work and prefer to use the desktop app over the w...

Scevey

Casual Listener

1423 Views

2 replies

0 likes

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