Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Mac
Every time my desktop app starts up another window appears for https://xpui.app.spotify.com/index.html with the error:DNS_PROBE_FINISHED_NXDOMAIN The app works fine but it's incredibly annoying to have this random window appear every single time. Mac...
Casual Listener
43084 Views
65 replies
12 likes
PlanPremiumCountryUnited States Of AmericaDeviceMacBook Pro (15-inch, Mid 2010)Operating SystemMac OS Catalina 10.15.7 My Question or IssueWhen I try to install Spotify the installer says "Unsupported PlatformSorry, this version of Spotify is for mac...
Visitor
33643 Views
5 replies
0 likes
How do I clear the recently played items that appear on the home screen upon launching the desktop app? If I go into the Recently Played section and remove them there, they still show up on the home screen.
Visitor
182609 Views
12 replies
25 likes
PremiumUnited States Macbook Air Mac OS Mojave 10.14.5 Many of the songs on Spotify are blank and have no content for me. How do I fix this?
Premium United States Macbook Air Mac OS Mojave 10.14.5 Many of the songs on Spotify are blank and have no content for me. How do I fix this?
Casual Listener
2791 Views
5 replies
1 likes
Premium PlanCountry UKMacBook Pro Mid 2014Operating System iOS 10.14.3 My Question or Issue Since last Spotify Update my main playlist (which is also often offline) - is on shuffle but the song displaying on the desktop app is not the same as the one...
Premium Plan Country UK MacBook Pro Mid 2014 Operating System iOS 10.14.3 My Question or Issue Since last Spotify Update my main playlist (which is also often off...
Casual Listener
1192 Views
2 replies
0 likes
Hi,I have a MacBook, and since April my playlists don't get updated, but I can see that on my phone they do get updated.What can I do?
Hi, I have a MacBook, and since April my playlists don't get updated, but I can see that on my phone they do get updated. What can I do?
Community Legend
1039 Views
3 replies
0 likes
I was having a different issue unreleated to this which said reinstalling would fix it. I am now unable to play any song longer than 2 seconds. Whatever is the issue its in your latest build / update. My previous issue is that whenever spotify reache...
I was having a different issue unreleated to this which said reinstalling would fix it. I am now unable to play any song longer than 2 seconds. Whatever is the issue its in your latest build / update...
Casual Listener
2711 Views
8 replies
0 likes
Greetings, Has anybody managed to install the Spotify PWA from Chrome on MacOS ? No matter what I do, the web player wants me to download the native installer. This blog post seems to imply (at the very end of the post) that it's only available for C...
Greetings, Has anybody managed to install the Spotify PWA from Chrome on MacOS ? No matter what I do, the web player wants me to download the native installer. This blog post seems to imply ...
Spotify Legend
9340 Views
2 replies
0 likes
Desde hace un tiempo Spotify no me reproduce canciones que no haya escuchado con anterioridad es decir, tan solo puedo escuchar canciones que ya haya reproducido pero, si inicio una nueva búsqueda de canción no se reproduce, todo se queda en blanco, ...
Desde hace un tiempo Spotify no me reproduce canciones que no haya escuchado con anterioridad es decir, tan solo puedo escuchar canciones que ya haya reproducido pero, si inicio una nueva búsqueda de...
5196 Views
0 replies
0 likes
PlanPremiumCountryUnited StatesDeviceMacbook Pro Mid 2012Operating System10.14.4 My Question or IssueHow do I access my list of local files? The only options that show are Made For YouRecently PlayedSongsAlbumsArtistsStationsVideosPodcasts
Plan Premium Country United States Device Macbook Pro Mid 2012 Operating System 10.14.4 My Question or Issue How do I access my list of local files? The only options that show are &...
Composer
944 Views
1 replies
0 likes
PlanPremiumCountryGermany DeviceiMac (late 2006)Operating SystemMacOS 10.7 My Question or IssueI installed the desktop app and no album cover art is loading in the "album art corner" or on other lists like "albums". When I open a certain album or go ...
Plan Premium Country Germany Device iMac (late 2006) Operating System MacOS 10.7 My Question or Issue I installed the desktop app and no album cover art is loading in the "al...
Regular
2988 Views
8 replies
0 likes
PlanFreeCountryUSADeviceMacBook Pro, Early 2015Operating SystemMac OS X 10.13.6 When I have a playlist open and click on the three dots icon next to the play button, and I select "Make Secret", then I check my profile in a web browser (https://open.s...
Plan Free Country USA Device MacBook Pro, Early 2015 Operating System Mac OS X 10.13.6 When I have a playlist open and click on the three dots icon next to the play button, and I sele...
Spotify Star
4513 Views
6 replies
0 likes
Plan - FreeCountry - Au Device - macbook pro late 2016 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue at first I had an issue of error code 4 and tried to fix it by loo...
Plan - Free Country - Au Device - macbook pro late 2016 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)...
Community Legend
5649 Views
3 replies
0 likes
Family PremiumUSA DeviceMacbook Pro 2017Operating SystemmacOS 10.14 Mojave The album art that usually shows up in the lower lefthand corner above the song title, artist, and etc. information has disappeared. I saw threads for this issue in 2018 but i...
Family Premium USA Device Macbook Pro 2017 Operating System macOS 10.14 Mojave The album art that usually shows up in the lower lefthand corner above the song title, artist, and...
Community Legend
4920 Views
1 replies
1 likes
DeviceiMac Mid-2011Operating SystemmacOS High Sierra (10.13.6) My Question or IssueHi, I'm having difficulties installing Spotify on my Mac. I've downloaded the installer, but it won't open when I double-click on it. I've launched the installer throu...
Device iMac Mid-2011 Operating System macOS High Sierra (10.13.6) My Question or Issue Hi, I'm having difficulties installing Spotify on my Mac. I've downloaded the installer, but it won...
Community Legend
5142 Views
1 replies
0 likes
I wonder if there's a faster way to get to the playlist I want to listen to. I'm talking about playlists I am following already. It seems like I have these options:1) Scroll through the list until I find it2) Use global search, and click on the first...
I wonder if there's a faster way to get to the playlist I want to listen to. I'm talking about playlists I am following already. It seems like I have these options: 1) Scroll through the list until ...
Community Legend
2087 Views
1 replies
1 likes
I need some help!!I've been having trouble with the Mac desktop version of Spotify for a while now, I can't seem to view my saved songs. I know I have saved songs as I can view them on the web and mobile version of Spotify. Whenever I try to view my ...
I need some help!! I've been having trouble with the Mac desktop version of Spotify for a while now, I can't seem to view my saved songs. I know I have saved songs as I can view them on the web and ...
Community Legend
1225 Views
1 replies
0 likes
Icons for two of my playlists suddenly stopped loading after i restarted the app today. Instead, the default music cover is showing. On web player icons are loading properly for both playlists, and I am not sure what exactly caused this. I have tried...
Icons for two of my playlists suddenly stopped loading after i restarted the app today. Instead, the default music cover is showing. On web player icons are loading properly for both playlists, and...
Community Legend
1021 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceMacbook Air 2018Operating SystemMacOS Mojave My Question or IssueI've been slowly getting back into Spotify for the last month or two after not using it for a few years, but one thing that hasn't changed is my Discover Week...
Plan Premium Country USA Device Macbook Air 2018 Operating System MacOS Mojave My Question or Issue I've been slowly getting back into Spotify for the last month or two after not usi...
Music Fan
1086 Views
2 replies
0 likes
I just discovered that Spotify charged me twice in March...Once on 1st and then on 28th when I usually get charged.How could I get my money back from this extra payment or what should I do?
I just discovered that Spotify charged me twice in March... Once on 1st and then on 28th when I usually get charged. How could I get my money back from this extra payment or what should I do?
Not applicable
1238 Views
4 replies
0 likes
PlanPremium: canada Device(Macbook Pro late 2010 or something)Operating System(OSX) My Question or Issuespotify is not orking i just get a black screen. tried to do a clean install but the files i need are not on my computer (ive looked in libary > c...
Plan Premium: canada Device (Macbook Pro late 2010 or something) Operating System (OSX) My Question or Issue spotify is not orking i just get a black screen. tried to do a clea...
Spotify Star
4222 Views
3 replies
0 likes
Plan: FreeCountry: NetherlandsDeviceMacbook Pro late 2013 Operating SystemtemmacOS 10.14 My Question or IssueIm trying to play Neurotron - Japan (EP) but the play button ('afspelen') is greyed out. Actually, everything is greyed out. How can i play t...
Plan: Free Country: Netherlands Device Macbook Pro late 2013 Operating Systemtem macOS 10.14 My Question or Issue Im trying to play Neurotron - Japan (EP) but the...
Casual Listener
3563 Views
4 replies
0 likes
Everytime I choose a playlist (now it's happening with the Daily Mix) it plays one or two songs and – even before ending the last song – Spotify suddenly changes the music to some random-pop-whatever song. It's happening even if the app is on pause. ...
Everytime I choose a playlist (now it's happening with the Daily Mix) it plays one or two songs and – even before ending the last song – Spotify suddenly changes the music to some random-pop-whatever...
Casual Listener
1125 Views
2 replies
0 likes
