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Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 509 Views
  • 1 replies
  • 0 likes
  • 509 Views
  • 1 replies
  • 0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 3126 Views
  • 1 replies
  • 0 likes
  • 3126 Views
  • 1 replies
  • 0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 2243 Views
  • 1 replies
  • 3 likes
  • 2243 Views
  • 1 replies
  • 3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • bfteach
  • Regular
  • 36957 Views
  • 19 replies
  • 1 likes
  • music stops
  • 36957 Views
  • 19 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 163758 Views
  • 0 replies
  • 34 likes
  • Mac
  • 163758 Views
  • 0 replies
  • 34 likes

Solved!!Superuser Contribution Spotify quit unexpected

When I try to log in to spotify om my computer it says..."spotify quit unexpectedly"....My spotify works on my mobile....How do I solve this problem? Please help me!!!!!

  • Newbie
  • When I try to log in to spotify om my computer it says..."spotify quit unexpectedly"....My spotify works on my mobile....How do I solve this problem? Please help me!!!!!
  • Jeremy
  • Spotify Legend
  • 3534 Views
  • 13 replies
  • 0 likes
  • 3534 Views
  • 13 replies
  • 0 likes

Superuser Contribution new update on macOS is the worst.

PlanPremiumCountryAustralia DeviceMacbook Pro early 2015Operating SystemMojave 10.14.6 My Question or Issuei have spotify downloaded onto my mac, and i opened it the other day to see a whole new front and a bunch of features that i am always using mi...

  • Newbie
  • Plan Premium Country Australia   Device Macbook Pro early 2015 Operating System Mojave 10.14.6   My Question or Issue i have spotify downloaded onto my mac, and i opened it the o...
  • idlelife
  • Casual Listener
  • 1692 Views
  • 12 replies
  • 16 likes
  • 1692 Views
  • 12 replies
  • 16 likes

Superuser Contribution Logging in on desktop app & error messages

PlanPremiumCountrySouth Korea DeviceMacbook Pro 2017 My Question or IssueHello!I'm having troubles signing in on my desktop computer app.It logged itself out all of a sudden and it keeps on saying username or password incorrect error code :accesspoin...

  • Visitor
  • Plan Premium Country South Korea  Device Macbook Pro 2017   My Question or Issue Hello! I'm having troubles signing in on my desktop computer app. It logged itself out all of a su...
  • Alex
  • Spotify Legend
  • 447 Views
  • 2 replies
  • 0 likes
  • 447 Views
  • 2 replies
  • 0 likes

Superuser Contribution errorcode accesspoint: 19

I changed my billing from the UK to Korea (as Spotify is available in Korea now). However, I got the errorcode accesspoint: 19. I noticed in another thread which said the desktop app (Mac) doesn't work in Korea (ridiculous, by the way). I changed my ...

  • Regular
  • I changed my billing from the UK to Korea (as Spotify is available in Korea now).   However, I got the errorcode accesspoint: 19. I noticed in another thread which said the desktop app (Mac) d...
  • Alex
  • Spotify Legend
  • 2251 Views
  • 2 replies
  • 0 likes
  • 2251 Views
  • 2 replies
  • 0 likes

Superuser Contribution Shuffle is getting worse

Hey, Lately the shuffle on my playlist is driving me crazy. Every time I play a playlist, I always get the same songs in the queue. I tried with a lot of my playlists, I always get the same queue (depending on the playlist of course). I had the same ...

  • Casual Listener
  • Hey,  Lately the shuffle on my playlist is driving me crazy. Every time I play a playlist, I always get the same songs in the queue. I tried with a lot of my playlists, I always get the same qu...
  • Novy
  • Moderator
  • 2407 Views
  • 21 replies
  • 4 likes
  • 2407 Views
  • 21 replies
  • 4 likes

Superuser Contribution Discover Weekly on shuffle keeps repeating songs

PlanPremiumCountryUSADeviceMacBook Pro & Tesla Model 3Operating SystemmacOS Catalina; Tesla OSMy Question or Issue I've had frequent issues w/ songs repeating on playlists. None of which are 'my' playlists as I've never made one, I've exclusively use...

  • Roadie
  • Plan Premium Country USA Device MacBook Pro & Tesla Model 3 Operating System macOS Catalina; Tesla OS My Question or Issue   I've had frequent issues w/ songs repeating on playlist...
  • Novy
  • Moderator
  • 736 Views
  • 4 replies
  • 1 likes
  • 736 Views
  • 4 replies
  • 1 likes

Solved!!Superuser Contribution Disliked artists appearing in playlists on Desktop app

Using Mac (M1) Desktop app on a premium account in the UK and finding that artists I have successfully disliked/removed on iOS and are not showing up on mobile app are appearing/included and playing in desktop app when playing same playlist. Was conf...

  • Regular
  • Using Mac (M1) Desktop app on a premium account in the UK and finding that artists I have successfully disliked/removed on iOS and are not showing up on mobile app are appearing/included and playing ...
  • aeggerton
  • Regular
  • 670 Views
  • 6 replies
  • 1 likes
  • 670 Views
  • 6 replies
  • 1 likes

Friend Activity not updating

PlanPremiumCountryUSDevice Macbook Pro 2018Operating SystemiOS 10.15.7 My Question or IssueI have realized that some of my friends will update, but others that i know have been listening to music will not. I just want to be able to see all my friends...

  • Casual Listener
  • Plan Premium Country US Device  Macbook Pro 2018 Operating System iOS 10.15.7   My Question or Issue I have realized that some of my friends will update, but others that i know ha...
  • Billy-J
  • Spotify Star
  • 514 Views
  • 3 replies
  • 0 likes
  • 514 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Spotify jumps to top of playlist when I enable VoiceOver on macos

Plan: PremiumCountry: UKDevice: macos big sur My Question or IssueIf I am looking at a Spotify playlist and press Cmd+F5 to enable VoiceOver, the playlist position jumps to the top of the list. (I don't think Spotify even needs to have focus for this...

  • Regular
  • Plan: Premium Country: UK Device: macos big sur   My Question or Issue If I am looking at a Spotify playlist and press Cmd+F5 to enable VoiceOver, the playlist position jumps to the top...
  • Alex
  • Spotify Legend
  • 1225 Views
  • 14 replies
  • 0 likes
  • 1225 Views
  • 14 replies
  • 0 likes

Superuser Contribution The New Update Simplifies the UI at the cost of User Experience

IMPORTANT EDIT:If you yourself have this update, I highly recommend going to this link and upvoting this idea. This new update that I have experienced is a testing roll out that you cannot opt out of and will affect your overall ability to navigate t...

  • Casual Listener
  • IMPORTANT EDIT: If you yourself have this update, I highly recommend going to this link and upvoting this idea. This new update that I have experienced is a testing roll out that you canno...
  • zusman12
  • Casual Listener
  • 6358 Views
  • 11 replies
  • 18 likes
  • 6358 Views
  • 11 replies
  • 18 likes

Superuser Contribution Can't open Spotify on MacBook

PlanPremiumCountryLatviaDeviceMacbook Pro 2019Operating SystemmacOS Big Sur 11.3.1 My Question or IssueHi, for a while now I can't open Spotify on my MacBook. I have deleted and reinstalled the app several times, but nothing helps. I just have black ...

  • Casual Listener
  • Plan Premium Country Latvia Device Macbook Pro 2019 Operating System macOS Big Sur 11.3.1   My Question or Issue Hi, for a while now I can't open Spotify on my MacBook. I have deleted ...
  • Alex
  • Spotify Legend
  • 562 Views
  • 3 replies
  • 0 likes
  • 562 Views
  • 3 replies
  • 0 likes

Superuser Contribution Playback won't start after paused - Mac Desktop

Plan: Family PlanFree/Premium: PremiumCountry: USA Device: MacBook Pro (13-inch, 2019, Two Thunderbolt 3 ports)Operating System: Mac OS Mojave 10.14.6 My Question or Issue: I listen to Spotify all day for work. When I have a call, I pause Spotify. Wh...

  • Newbie
  • Plan: Family Plan Free/Premium: Premium Country: USA   Device: MacBook Pro (13-inch, 2019, Two Thunderbolt 3 ports) Operating System:  Mac OS Mojave 10.14.6   My Question ...
  • Alex
  • Spotify Legend
  • 317 Views
  • 1 replies
  • 0 likes
  • 317 Views
  • 1 replies
  • 0 likes

Shared playlist: date added column missing

Premium, Germany, Mac (Big Sur, M1) In shared playlists the date added column is missing and I can't find a way to make it reappear in the new version. Any suggestions are kindly appreciated. Or is this feature now missing? That would be very frustra...

  • Casual Listener
  • Premium, Germany, Mac (Big Sur, M1)   In shared playlists the date added column is missing and I can't find a way to make it reappear in the new version. Any suggestions are kindly appreciat...
  • 236 Views
  • 0 replies
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  • 236 Views
  • 0 replies
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Superuser Contribution 'Latest Release' on Artist Page no longer has release date

The old UI showed you what date a new song dropped, why was this removed in the New UI?Please bring it back, there was no reason to remove this feature. Also, the 'Discography' section on the artist page is not in chronglogicial order, which it used ...

  • Visitor
  • The old UI showed you what date a new song dropped, why was this removed in the New UI? Please bring it back, there was no reason to remove this feature.    Also, the 'Discography' secti...
  • Eni
  • Moderator
  • 356 Views
  • 1 replies
  • 1 likes
  • 356 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Spotify stopped working completely on macOS Catalina

PlanPremiumCountryUSDeviceMacBook Pro (16-inch 2019)Operating SystemmacOS 10.15.7 My Question or IssueUntil yesterday, Spotify has been working fine on my MacBook--when I went to launch it, it hung for about 5 seconds, then there was an error that sa...

  • Casual Listener
  • Plan Premium Country US Device MacBook Pro (16-inch 2019) Operating System macOS 10.15.7   My Question or Issue Until yesterday, Spotify has been working fine on my MacBook--when I wen...
  • Eni
  • Moderator
  • 1082 Views
  • 3 replies
  • 2 likes
  • 1082 Views
  • 3 replies
  • 2 likes

Solved!!Superuser Contribution IMAC. Cannot play "downloaded" albums...

PlanPremiumCountryireland Device(iMac)Operating System(macOS Big Sur 11.3.1) My Question or Issue : "available offline". is indicated beside the album and tracks... However if I do go offline, the Tracks , Album are quoted as " Not available off line...

Screenshot 2021-05-19 at 14.04.56.png Screenshot 2021-05-19 at 14.05.39.png
  • Visitor
  •   Plan Premium Country ireland   Device (iMac) Operating System (macOS Big Sur 11.3.1)   My Question or Issue :   "available offline". is indicated beside the album a...
  • Eni
  • Moderator
  • 397 Views
  • 1 replies
  • 0 likes
  • 397 Views
  • 1 replies
  • 0 likes

Superuser Contribution How can I clear 'local files'?

Plan: PremiumCountry: UKDevice: MacBook Air, early 2015Operating System: macOS Big Sur 11.2.2 I added some local files to my spotify a while ago bit have since removed them. I had hoped that removing the source would "refresh" this are and allow me t...

  • Newbie
  •   Plan: Premium Country: UK Device: MacBook Air, early 2015 Operating System: macOS Big Sur 11.2.2   I added some local files to my spotify a while ago bit have since removed the...
  • Eni
  • Moderator
  • 412 Views
  • 1 replies
  • 0 likes
  • Desktop
    local files
    Mac
  • 412 Views
  • 1 replies
  • 0 likes

Remove friends sidebar

How to remove friends (right) side bar?MacBook Pro 2019 16inch 

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  • Casual Listener
  • How to remove friends (right) side bar? MacBook Pro 2019 16inch  
  • AdamDam
  • Spotify Star
  • 1002 Views
  • 1 replies
  • 1 likes
  • 1002 Views
  • 1 replies
  • 1 likes

Superuser Contribution No trace of music that has been removed from my playlist

I like discovering music and spend considerable time finding it and cataloguing it in namely Spotify playlist. Problem I have is when that song or artist is no longer available it simply removed from my playlist without warning. Now before someone sa...

  • Newbie
  • I like discovering music and spend considerable time finding it and cataloguing it in namely Spotify playlist.   Problem I have is when that song or artist is no longer available it ...
  • Alex
  • Spotify Legend
  • 622 Views
  • 2 replies
  • 2 likes
  • 622 Views
  • 2 replies
  • 2 likes

Superuser Contribution Date Ordering

Revert song ordering to when it had date added so that I can order my songs by recently added in each playlist. The recent update has ruined how I use spotify.

  • Newbie
  • Revert song ordering to when it had date added so that I can order my songs by recently added in each playlist. The recent update has ruined how I use spotify. 
  • Jeremy
  • Spotify Legend
  • 452 Views
  • 1 replies
  • 0 likes
  • Desktop
  • 452 Views
  • 1 replies
  • 0 likes