Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
5073 Views
1 replies
0 likes

5073 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
7085 Views
1 replies
0 likes

7085 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
4828 Views
1 replies
3 likes

4828 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
42237 Views
19 replies
1 likes
music stops

42237 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
166973 Views
0 replies
35 likes
Mac

166973 Views
0 replies
35 likes

Superuser Contribution Desktop app current song display with an old playlist

PlanPremium - USA DeviceMacbook Pro 2018 My Question or IssueI added all songs from multiple albums to the queue. My friends were viewing mismatched song with the album.

shreyanju
Newbie
Plan Premium - USA Device Macbook Pro 2018 My Question or Issue I added all songs from multiple albums to the queue. My friends were viewing mismatched song with the album. ...
2021-10-16 7:13:49 AM
2021-10-17 11:06:09 AM
Alex
Spotify Legend
529 Views
1 replies
0 likes

529 Views
1 replies
0 likes

Solved!!Superuser Contribution Spotify Connect slow to connect to my receiver

PlanPremiumCountryUSA DeviceMacbook Air 2020, Onkyo TX8260 stereo receiver Operating SystemMac OS Catalina 10.15.7 My Question or Issue I have been using Spotify Connect to stream to my Onkyo receiver from my Mac for two years, originally from an old...

mudbucker
Music Fan
Plan Premium Country USA Device Macbook Air 2020, Onkyo TX8260 stereo receiver Operating System Mac OS Catalina 10.15.7 My Question or Issue I have been using...
2021-10-08 2:54:49 PM
2021-10-17 10:14:52 AM
Ver
Spotify Legend
2151 Views
4 replies
0 likes

2151 Views
4 replies
0 likes

Solved!! Desktop Mac App Crashing on login

PlanPremiumCountryUSDeviceMacbook Pro (16-inch, 2019)Operating SystemCatalina 10.15.7 My Question or IssueThe Spotify app started crashing on startup out of the blue. I followed the instructions to uninstall it fully following these instructions:http...

mattbakerpdx
Casual Listener
Plan Premium Country US Device Macbook Pro (16-inch, 2019) Operating System Catalina 10.15.7 My Question or Issue The Spotify app started crashing on startup out of the blue. ...
2021-10-05 1:23:21 AM
2021-10-15 11:29:11 PM
Loxer
Community Legend
1866 Views
5 replies
0 likes

1866 Views
5 replies
0 likes

Superuser Contribution Followers/likes not visible in search results on iMac app

PlanPremiumCountryNetherlandsDeviceiMacOperating SystemMacOS Big Sur My Question or IssueOn my iPhone when I search for playlists or browse playlists in any music category, it shows all playlists and the number of followers (or likes) for each playli...

powerchurch
Newbie
Plan Premium Country Netherlands Device iMac Operating System MacOS Big Sur My Question or Issue On my iPhone when I search for playlists or browse playlists in any music category, i...
2021-09-30 2:01:18 PM
2021-10-15 9:34:06 PM
MafeG
Spotify Legend
755 Views
3 replies
1 likes
likes
search results

755 Views
3 replies
1 likes

Superuser Contribution Podcasts will not play

I have been trying to play podcasts on both my desktop app as well as my webplayer on my MacBook Pro, however they will not play. I am not sure what the issue is but when I click a podcast, nothing at all happens and I am unable to listen to any podc...

jackptas
Visitor
I have been trying to play podcasts on both my desktop app as well as my webplayer on my MacBook Pro, however they will not play. I am not sure what the issue is but when I click a podcast, nothing a...
2021-06-02 4:28:22 PM
2021-10-14 12:24:31 AM
ParentalControl
Composer
794 Views
6 replies
1 likes

794 Views
6 replies
1 likes

Solved!!Superuser Contribution Buttons overlapping on Spotify for macOS (intel)

PlanPremiumCountryGeorgiaDeviceMacBook Air (Retina, 13-inch, 2020)Operating SystemmacOS Big Sur, Version 11.6Spotify Version:Spotify for macOS (Intel)1.1.**bleep**.612.gb7409abc My Question or IssueThe exit/minimise/fullscreen buttons are overlapping...

mshub
Casual Listener
Plan Premium Country Georgia Device MacBook Air (Retina, 13-inch, 2020) Operating System macOS Big Sur, Version 11.6 Spotify Version: Spotify for macOS (Intel) 1.1.**bleep**.612.gb7409abc ...
2021-10-11 10:38:40 PM
2021-10-14 11:01:38 AM
Alex
Spotify Legend
831 Views
3 replies
0 likes

831 Views
3 replies
0 likes

Superuser Contribution Create a Way to Organize Playlists into Folders ("Albums")

Hi Spotify! I LOVE Spotify and use it for many things --> I use it to make playlists for the OTF classes I coach as well as for my own personal playlists. I have 100s of playlists and it gets very unorganized scrolling through them all. I would love ...

jackiecour
Visitor
Hi Spotify! I LOVE Spotify and use it for many things --> I use it to make playlists for the OTF classes I coach as well as for my own personal playlists. I have 100s of playlists and it gets very...
2021-10-12 7:01:18 PM
2021-10-13 7:13:46 PM
Eni
Moderator
428 Views
1 replies
0 likes

428 Views
1 replies
0 likes

Superuser Contribution Annoying "CONNECT WITH FACEBOOK" button

this button is annoying the heck out of me. All i want to see my spotify friends/artists whom i followed, not my facebook friends and i cant seem to get rid of this button.. 1.1.65.643.g2d707698-a is the spotify i am onAnd i am running on macOS Catal...

the_cappy
Regular
this button is annoying the heck out of me. All i want to see my spotify friends/artists whom i followed, not my facebook friends and i cant seem to get rid of this button.. 1.1.65.643.g2d70...
2021-08-09 8:27:39 AM
2021-10-11 10:45:41 AM
the_cappy
Regular
1871 Views
18 replies
0 likes

1871 Views
18 replies
0 likes

Superuser Contribution Why does Spotify have no bass on Mac

PlanPremiumCountryUnited States DeviceMacBook Pro 2019 (Two Thunderbolt ports)Operating SystemmacOS 11.6 My Question or IssueSo when listening to music on my MacBook, Spotify has absolutely no bass compared to Apple Music. I do not have any equalizer...

MrFunnyPenguin
Regular
Plan Premium Country United States 🇺🇸 Device MacBook Pro 2019 (Two Thunderbolt ports) Operating System macOS 11.6 My Question or Issue So when listening to music on m...
2021-10-06 2:31:51 AM
2021-10-07 2:07:19 PM
Jeremy
Spotify Legend
4900 Views
1 replies
1 likes

4900 Views
1 replies
1 likes

[iOS] songs do not play at all, Spotify says they are unavailable

Hi,So I recently needed to purchase a new laptop (MacBook Pro) and downloaded Spotify to play music. It worked the first 2 or 3 times I went to listen, but now every time I open the application, it says that the songs are unavailable. When I try to p...

claud18
Visitor
Hi, So I recently needed to purchase a new laptop (MacBook Pro) and downloaded Spotify to play music. It worked the first 2 or 3 times I went to listen, but now every time I open the application, it...
2021-08-26 3:10:02 AM
2021-10-05 5:18:23 PM
Loxer
Community Legend
573 Views
1 replies
0 likes
iOS

573 Views
1 replies
0 likes

I'm having multiple problems.

Macbook Air Late 2017 ModelOSX Catalina 10.15.4Premium Account As the title says, I'm having multiple problems. I'll go through them chronologically. At first, it was while I was logged in. I'm currently on a MacBook air late 2017 model. I am on Cata...

DaNub2038
Visitor
Macbook Air Late 2017 Model OSX Catalina 10.15.4 Premium Account As the title says, I'm having multiple problems. I'll go through them chronologically. At first, it was while I was logged ...
2020-04-05 4:32:42 PM
2021-10-05 5:08:50 PM
Loxer
Community Legend
729 Views
1 replies
0 likes
Social & Random

729 Views
1 replies
0 likes

Spotify for mac

How to achieve 320 bit rate on spotify for mac application. Premium user

christiandy_16
Casual Listener
How to achieve 320 bit rate on spotify for mac application. Premium user
2020-04-06 6:06:44 PM
2021-10-05 4:49:06 PM
Loxer
Community Legend
762 Views
1 replies
0 likes
Social & Random

762 Views
1 replies
0 likes

Superuser Contribution Essential James Acaster episodes? Really?

Hi on my home page for some reason I have "Essential James Acaster Episodes with a list of five podcasts. I have no previous, nor future interest in James Acaster, or any of these podcasts really, but for some reason these are being pushed to me on a...

Roosterfarian
Newbie
Hi on my home page for some reason I have "Essential James Acaster Episodes with a list of five podcasts. I have no previous, nor future interest in James Acaster, or any of these podcasts really, bu...
2021-07-29 10:28:45 AM
2021-10-04 4:11:34 PM
Albie001
Newbie
616 Views
2 replies
1 likes

616 Views
2 replies
1 likes

Superuser Contribution "see all" link is missing no wider app window

I noticed that the "see all" button/link is missing on the New Episodes list for my podcasts on a wider Spotify app window. But it is shown on a narrow(er) app window. See the 2 attached screenshots.At the time of making this screenshot, I have a que...

bhermans
Music Fan
I noticed that the "see all" button/link is missing on the New Episodes list for my podcasts on a wider Spotify app window. But it is shown on a narrow(er) app window. See the 2 attached screenshots....
2021-09-19 5:02:40 PM
2021-10-03 12:43:54 PM
Ver
Spotify Legend
771 Views
7 replies
0 likes

771 Views
7 replies
0 likes

Superuser Contribution Playback is louder on left side for bluetooth Sony headphones

Hello - I'm a premium user located in the USA. Device: Macbook Pro - Catalina - ver 10.15.5 (19F101)Spotify version: 1.1.37.690.g8f3b16fc I noticed this issue with my Sony bluetooth WH-1000XM3's, but isolated it to a Spotify specific issue. This does...

halfofaheart
Newbie
Hello - I'm a premium user located in the USA. Device: Macbook Pro - Catalina - ver 10.15.5 (19F101) Spotify version: 1.1.37.690.g8f3b16fc I noticed this issue with my S...
2020-07-16 1:19:02 AM
2021-10-02 2:34:36 PM
Mihail
Spotify Legend
3330 Views
2 replies
1 likes
Audio Balance
balance
bluetooth
headphones
Mac Desktop
Mac Desktop App

3330 Views
2 replies
1 likes

Superuser Contribution What is the optimal output settings for Audio MIDI Setup on Mac OS X?

The default setting seems to be 44,100 Hz, but my Mac Book Pro allows to me change it to 48,000 Hz. Should I do that? When I plug in my external DAC, I have many more choices, going up to 192,000 Hz. Should I always use the highest rate available for...

jpgjpgjpg
Visitor
The default setting seems to be 44,100 Hz, but my Mac Book Pro allows to me change it to 48,000 Hz. Should I do that? When I plug in my external DAC, I have many more choices, going up to 19...
2020-08-27 11:17:52 PM
2021-10-02 10:08:13 AM
Xenia
Moderator
2391 Views
2 replies
1 likes
192k
44.1k
48k
audio midi setup
bit rate

2391 Views
2 replies
1 likes

Superuser Contribution Friend Activity broken

Family Plan, USMac Mini 2018MacOS Big Sur 11.5.2 My Question or Issue:Several days ago I wanted to add a new friend, and your system said "hey, you can find your friends through Facebook", so I thot this was a good idea because he's a friend on FB. S...

Nonoyerbiznez
Regular
Family Plan, US Mac Mini 2018 MacOS Big Sur 11.5.2 My Question or Issue: Several days ago I wanted to add a new friend, and your system said "hey, you can find your friends through Facebo...
2021-09-08 9:07:03 PM
2021-10-01 12:34:19 AM
nigelss
Newbie
1883 Views
6 replies
3 likes

1883 Views
6 replies
3 likes

Superuser Contribution MAC 100% CPU Usage

PlanPremiumCountryUSA DeviceMacbook Pro Operating SystemmacOS Mojave My Question or Issue Spotify stuck on 100% CPU usage, done all updates, clearing of cache, reinstalling everything, hardware accel off, nothing fixes the issue.

Screen Shot 2019-11-08 at 2.50.49 PM.png

Screen Shot 2019-11-08 at 2.53.57 PM.png

theman601
Casual Listener
Plan Premium Country USA Device Macbook Pro Operating System macOS Mojave My Question or Issue Spotify stuck on 100% CPU usage, done all updates, cl...
2019-11-08 8:54:45 PM
2021-10-01 4:58:29 PM
arantuna
Newbie
3442 Views
15 replies
2 likes

3442 Views
15 replies
2 likes

Solved!!Superuser Contribution [Desktop] Desktop Mac App Playback Issue (skipping, popping, echoing, etc.)

Having playback issues on desktop. Popping, delay, skipping type of sound (see video). It happens when I'm on another virtual desktop in macOS. When I switch back to the virtual desktop I keep the Spotify app open on (#4), the issue stops. It then st...

Screen Shot 2021-09-29 at 9.08.26 AM.png

Screen Shot 2021-09-29 at 9.08.49 AM.png

disc_count
Roadie
Having playback issues on desktop. Popping, delay, skipping type of sound (see video). It happens when I'm on another virtual desktop in macOS. When I switch back to the virtual desktop I kee...
2021-09-29 3:15:49 PM
2021-09-30 8:23:26 PM
disc_count
Roadie
803 Views
2 replies
0 likes
Desktop

803 Views
2 replies
0 likes

From 2015: "Is there a list view ... or are we restricted to this inconvenient grid view?"

Given it has been OVER 6 YEARS since this request was first made, and Spotify has done NOTHING to address a basic need, I wanted to get it back in front of the community as an active thread (Spotify ignored and buried the original, here)."Is there a ...

user_y
Music Fan
Given it has been OVER 6 YEARS since this request was first made, and Spotify has done NOTHING to address a basic need, I wanted to get it back in front of the community as an active thread (Spotify ...
2021-09-30 1:59:27 AM
2021-09-30 2:05:48 AM
user_y
Music Fan
568 Views
1 replies
0 likes

568 Views
1 replies
0 likes

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