Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
6939 Views
1 replies
0 likes

6939 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
8728 Views
1 replies
0 likes

8728 Views
1 replies
0 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
44616 Views
19 replies
1 likes
music stops

44616 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
168827 Views
0 replies
35 likes
Mac

168827 Views
0 replies
35 likes

Solved!!Superuser Contribution A few problems and missing features

My Question or IssueI'm a long time premium user on mac and iphone. Generally I love the service, but there are some significant issues that do make me sometimes wonder about other services. I've looked for a feedback forum, but don't see where to po...

davidm1
Music Fan
My Question or Issue I'm a long time premium user on mac and iphone. Generally I love the service, but there are some significant issues that do make me sometimes wonder abo...
2019-01-17 3:49:06 PM
2019-02-19 4:13:18 PM
Jemi
Spotify Legend
1343 Views
3 replies
0 likes

1343 Views
3 replies
0 likes

Solved!! Spotify isn't playing certain songs and albums

PlanPremiumDeviceMacbook Pro 2017Operating SystemiOS 10.14.2 My Question or Issue Every playlist created by spotify and saved album I've tried have worked so far, but some albums (for example Midnight by Set it off) and songs (for example Robin Hood ...

kononeko_a
Casual Listener
Plan Premium Device Macbook Pro 2017 Operating System iOS 10.14.2 My Question or Issue Every playlist created by spotify and saved album I've tried have worked so far, but some a...
2019-02-03 4:43:46 PM
2019-02-16 9:49:38 PM
kononeko_a
Casual Listener
6489 Views
7 replies
1 likes

6489 Views
7 replies
1 likes

Solved!! I can't upload a cover image for my playlists

My Question or IssueI have a MacBook Pro without a touch bar and Spotify won't let me upload images that are under 300 x 300. I have found heaps of photos above that measurement, but it still doesn't work. I've had Spotify for 3 years now, and on 3 d...

maddiej
Newbie
My Question or Issue I have a MacBook Pro without a touch bar and Spotify won't let me upload images that are under 300 x 300. I have found heaps of photos above that measurement, but it sti...
2019-02-15 7:14:40 AM
2019-02-15 7:46:49 AM
merlijnv2000
Composer
5371 Views
1 replies
0 likes

5371 Views
1 replies
0 likes

Solved!! Genre and mood artwork not showing

The Artwork on my computer is not showing up for genres/moods/playlists. It is not enjoyable to use this service without the graphics. Premium UK Device Mac Pro My Question or Issue

jennaabrooks
Newbie
The Artwork on my computer is not showing up for genres/moods/playlists. It is not enjoyable to use this service without the graphics. Premium UK Device Mac Pro &n...
2019-02-10 10:04:34 PM
2019-02-11 5:38:55 PM
Bittencourt
Spotify Star
1231 Views
1 replies
0 likes

1231 Views
1 replies
0 likes

Solved!! [Desktop] Can't play the current song

PlanPremium CountryUS DeviceMacbook Pro 2017 My Question or Issue Hi guys, like many others. I've gotten the notorious "Can't play the current song" message. I have tried reinstalling, turning off hardware acceleration, turning it back on. Etc you na...

Xeneth
Casual Listener
Plan Premium Country US Device Macbook Pro 2017 My Question or Issue Hi guys, like many others. I've gotten the notorious "Can't play the current song" me...
2018-12-13 9:35:11 PM
2019-02-11 3:50:43 AM
JThanos
Regular
46641 Views
2 replies
0 likes

46641 Views
2 replies
0 likes

how to unblock a song

My Question or Issue How do you unblock a song that you blocked by mistake. This is extremely annoying. I picked up my device and my thumb hit that stupid block button by mistake now I cannot get back one of my favorite songs. Please fix this! I don'...

Aquipjoe
Casual Listener
My Question or Issue How do you unblock a song that you blocked by mistake. This is extremely annoying. I picked up my device and my thumb hit that stupid block b...
2019-02-03 8:48:18 AM
2019-02-10 11:23:45 PM
Aquipjoe
Casual Listener
42192 Views
3 replies
17 likes

42192 Views
3 replies
17 likes

Solved!! Remving from playlist

PlanPremiumCountryNetherlands DeviceiMac 2012Operating SystemHigh Sierra 10.13.6 My Question or IssueI have an issue removing songs from my playlist. When i remove the song it is gone from the playlist, but it still plays when i let spotify play the ...

willemvanarkel
Casual Listener
Plan Premium Country Netherlands Device iMac 2012 Operating System High Sierra 10.13.6 My Question or Issue I have an issue removing songs from my playlist. When i remove the s...
2019-01-30 5:31:04 AM
2019-02-04 10:42:17 PM
willemvanarkel
Casual Listener
905 Views
4 replies
0 likes

905 Views
4 replies
0 likes

Solved!! MacOS error

PlanFree/Country New ZealandDeviceMac desktop OS 10.14.2Operating SystemOS 10.14.2 My Question or Issue The installer in the app download is .exe, which of course doesn't work.And the web player doesn't work on Mac/Safari.

Derek21246
Casual Listener
Plan Free/ Country New Zealand Device Mac desktop OS 10.14.2 Operating System OS 10.14.2 My Question or Issue The installer in the app download is .exe, which ...
2019-02-02 4:11:28 AM
2019-02-04 5:38:00 AM
Derek21246
Casual Listener
1133 Views
3 replies
0 likes

1133 Views
3 replies
0 likes

Solved!! Unable to right click on Spotify Mac desktop app

The past week I've been unable to righ click songs or playlists in my spotify desktop application about 90% of the time. Clicking the three dots to the right of a song normally to show more options doesn't work either This means I'm unable to in any ...

capillaries
Regular
The past week I've been unable to righ click songs or playlists in my spotify desktop application about 90% of the time. Clicking the three dots to the right of a song normally to s...
2019-01-06 10:41:28 PM
2019-01-27 8:06:38 PM
Ortenzio
Composer
4580 Views
5 replies
4 likes

4580 Views
5 replies
4 likes

Solved!! Friend feed doesn't show even though I have it set to show

My Question or IssueI have had Spotify free on my MacBook for three or four years and only just discovered that I am supposed to be able to see what my friends are listening to. I have toyed with the settings over and over again, but it doesn't show ...

Screen Shot 2019-01-16 at 5.15.31 PM.png

Screen Shot 2019-01-16 at 5.23.56 PM.png

Violinist14
Casual Listener
My Question or Issue I have had Spotify free on my MacBook for three or four years and only just discovered that I am supposed to be able to see what my friends are listening...
2019-01-16 11:25:35 PM
2019-01-25 6:45:31 PM
Violinist14
Casual Listener
1397 Views
6 replies
0 likes

1397 Views
6 replies
0 likes

Solved!! Filtering a Playlist doesn't auto-scroll to results

DeviceMacbook Pro 2017Operating SystemmacOS High Sierra My Question or Issue When filtering a playlist on the Mac Desktop App, the list doesn't auto-scroll to the results, so unless I'm viewing the very top of the playlist, it often looks like there ...

pnut
Roadie
Device Macbook Pro 2017 Operating System macOS High Sierra My Question or Issue When filtering a playlist on the Mac Desktop App, the list doesn't auto-scroll to the ...
2019-01-16 1:10:12 AM
2019-01-24 8:06:49 AM
pnut
Roadie
1267 Views
2 replies
0 likes
bug
filter
UX

1267 Views
2 replies
0 likes

Solved!! I have a very specific problem

FreeUSA Macbook AirOS X El Capitan I know you can't download music unless you have Premium. My brother wanted to see whether if the download button on the playlist I was listening to was toggled on, it would ask you to sign up for Premium. I humored ...

dragonstar81
Casual Listener
Free USA Macbook Air OS X El Capitan I know you can't download music unless you have Premium. My brother wanted to see whether if the download button on the playlist I was...
2019-01-20 1:42:46 AM
2019-01-23 2:12:16 AM
dragonstar81
Casual Listener
881 Views
2 replies
0 likes
Help

881 Views
2 replies
0 likes

Solved!! ERROR CODE 17 ON MAC

Hi everyone, I've been having problems starting using spotify on both of my computers, the same problem: once I've installed the app and it's time to log in, it appears a error code 17, that says: that askme to check out the firewalls or the proxy co...

o-5ot_u2ewq7
Newbie
Hi everyone, I've been having problems starting using spotify on both of my computers, the same problem: once I've installed the app and it's time to log in, it appears a error code 1...
2018-06-23 10:52:35 PM
2019-01-22 1:58:41 AM
a_girl
Newbie
25022 Views
14 replies
5 likes

25022 Views
14 replies
5 likes

Solved!! Song library loaded from drive backup won't update

PlanPremiumCountryCanadaDeviceMacbook Pro late 2017Operating SystemOS Sierra My Question or IssueRecently I had an issue which ended up requiring me to restore my computer from a backup external drive. I had a backup saved from a few months ago that ...

MishMeesh
Casual Listener
Plan Premium Country Canada Device Macbook Pro late 2017 Operating System OS Sierra My Question or Issue Recently I had an issue which ended up requiring me to restore my computer fr...
2019-01-18 6:45:12 AM
2019-01-18 7:41:25 PM
Maxim
Spotify Star
1072 Views
5 replies
0 likes

1072 Views
5 replies
0 likes

Solved!! Some of my friends don't show in the friend activity box..

Hey, some of my friends don't show in the friend activity box. I'm following about 10 of my friends and only 5 shows? All of them listens frequently.. I'm on a MacBook Pro.

Madssoegaard
Newbie
Hey, some of my friends don't show in the friend activity box. I'm following about 10 of my friends and only 5 shows? All of them listens frequently.. I'm on a MacBook P...
2019-01-16 7:32:29 PM
2019-01-17 9:38:18 PM
ardacebi
Composer
861 Views
1 replies
0 likes

861 Views
1 replies
0 likes

Solved!!Superuser Contribution Can't add device on Premium

PlanPremiumCountryAustriaDeviceMacbook Pro My Question or Issue I can't add my MacBook Pro to Spotify Premium. I already have Spotify Premium, for University Students. I currently have two offline-devices. Every time I want to add my MacBook Pro as a...

user-removed
Visitor
Plan Premium Country Austria Device Macbook Pro My Question or Issue I can't add my MacBook Pro to Spotify Premium. I already have Spotify Premium, for University Students. I cur...
2019-01-11 4:15:25 PM
2019-01-16 1:33:15 PM
Daisy
Spotify Legend
1941 Views
5 replies
0 likes
Offline Devices
Premium
Student

1941 Views
5 replies
0 likes

Solved!! Spotify fails to play the music within the playlist.

I have used Spotify for years. Its been great. Recently, Spotify fails to play the music within the playlist. It plays the songs out of the playlists. Those songs was in the other playlists. After a song is finished, Spotify will skip the sequence of...

gabetsang
Casual Listener
I have used Spotify for years. Its been great. Recently, Spotify fails to play the music within the playlist. It plays the songs out of the playlists. Those songs was in the other playli...
2019-01-15 4:04:17 AM
2019-01-15 4:12:13 PM
Loxer
Community Legend
946 Views
1 replies
0 likes

946 Views
1 replies
0 likes

Solved!! Album art not showing on bottom left corner next to song (Mac)

PlanPremiumCountry New ZealandDeviceMacbook air 2018Operating SystemiOS 10.14.2 Album art doesn't show up next to the playing song? I tried many different things but this is how I fixed it! Hover your mouse over the bar that separates your playlists ...

Screen Shot 2019-01-12 at 10.38.47 AM.png

JemimaBarr
Casual Listener
Plan Premium Country New Zealand Device Macbook air 2018 Operating System iOS 10.14.2 Album art doesn't show up next to the playing song? I tried many different things b...
2019-01-11 10:42:38 PM
2019-01-11 10:43:26 PM
JemimaBarr
Casual Listener
2980 Views
1 replies
6 likes

2980 Views
1 replies
6 likes

Lyrics in Macbook Pro touch bar

It would be awesome if the lyrics provided by Genius (or some other third party like Musixmatch for example) would be visible in the touch bar. I really like to read along with the lyrics of music when listening to it, but this isn't practical when I...

JimvanKlaveren
Casual Listener
It would be awesome if the lyrics provided by Genius (or some other third party like Musixmatch for example) would be visible in the touch bar. I really like to read along with the lyr...
2019-01-08 10:35:14 PM
2019-01-11 1:58:26 PM
Loxer
Community Legend
6733 Views
1 replies
2 likes

6733 Views
1 replies
2 likes

Solved!! Go Back To Original (Spotify) Location for Downloaded/Offline files, Mac

I'm new and quite ignorant here but -- because I'm a reluctant Spotify user in the first place and I dislike streaming in general, I decided to try some downloading music files and using them offline (On my MacBook). Then after I had downloaded sever...

52funy576uygxco
Casual Listener
I'm new and quite ignorant here but -- because I'm a reluctant Spotify user in the first place and I dislike streaming in general, I decided to try some downloading music files and using them offline...
2019-01-02 10:18:06 PM
2019-01-05 7:48:10 PM
Loxer
Community Legend
9304 Views
3 replies
0 likes

9304 Views
3 replies
0 likes

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