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Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • dtulman14
  • Casual Listener
  • 26745 Views
  • 15 replies
  • 1 likes
  • Error
    music stops
  • 26745 Views
  • 15 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Community Manager
  • Community Manager
  • 158193 Views
  • 0 replies
  • 34 likes
  • Mac
  • 158193 Views
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  • 34 likes

Superuser Contribution Old mac running snow leopard 10.6.8

Hi I'm trying to run Spotify 04 on Snow Leopard 10.6.8 and I keep getting error 112 - offline so I can't send "I Accept" for the agreement.I have disabled the firewall and I am running from home, Safari works OK, so cableing oK. I have deleted spotif...

  • Visitor
  • Hi I'm trying to run Spotify 04 on Snow Leopard 10.6.8 and I keep getting error 112  - offline so I can't send "I Accept" for the agreement. I have disabled the firewall and I am running from ...
  • Mario
  • Moderator
  • 544 Views
  • 1 replies
  • 0 likes
  • 544 Views
  • 1 replies
  • 0 likes

Profiles have no follow button (MAC)

Plan: Premium, family (not free trail, been paying for couple months now)Country: BelgiumSpotify version: 1.1.33.569.gced9e0f5 Device: MacBook Air (13-inch, 2017)Operating System: macOS Catalina 10.15.4 Follow button missing on profiles:I want to see...

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  • Casual Listener
  • Plan: Premium, family (not free trail, been paying for couple months now) Country: Belgium Spotify version: 1.1.33.569.gced9e0f5   Device:  MacBook Air (13-inch, 2017) Operating Syste...
  • stign
  • Casual Listener
  • 429 Views
  • 4 replies
  • 1 likes
  • 429 Views
  • 4 replies
  • 1 likes

Superuser Contribution Help! Cant add a podcast episode in a playlist on desktop version

PlanPremiumCountryNorwayDeviceSamsung Galaxy 10e, MacBook Air)Operating SystemAndroid 10.0, macOS Catalina 10.15.4 My Question or IssueOn the android version I can with no problem add a podcast episode into a playlist, but when I try on the desktop v...

  • Not applicable
  • Plan Premium Country Norway Device Samsung Galaxy 10e, MacBook Air) Operating System Android 10.0, macOS Catalina 10.15.4   My Question or Issue On the android version I can with ...
  • Elena
  • Moderator
  • 432 Views
  • 1 replies
  • 0 likes
  • Desktop
    playlist android
    Playlists
    Podcast Episodes
  • 432 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can't delete a playlist

I'm using the free version of Spotify on my MacBook Pro, and for some reason, I can no longer delete playlists. I go into the playlist, click on the (...) button under the playlist title, and click "delete" from the drop down menu. Nothing happens. T...

  • Visitor
  • I'm using the free version of Spotify on my MacBook Pro, and for some reason, I can no longer delete playlists. I go into the playlist, click on the (...) button under the playlist title, and click "...
  • Jeremy
  • Moderator
  • 34898 Views
  • 31 replies
  • 3 likes
  • Delete Playlist
    Mac Book
    Playlist
    Troubleshooting
  • 34898 Views
  • 31 replies
  • 3 likes

Superuser Contribution Premium Displaying Strangely

PlanPremiumCountryUnited StatesDeviceDesktopOperating SystemWindows 10 64 bitI recently lost access to my premium account, long story short no way that I can retrieve it. What I ended up doing was creating a new account and having my wife add me to h...

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  • Casual Listener
  • Plan Premium Country United States Device Desktop Operating System Windows 10 64 bit I recently lost access to my premium account, long story short no way that I can retrieve it. What I end...
  • Doug05ti
  • Casual Listener
  • 377 Views
  • 5 replies
  • 2 likes
  • 377 Views
  • 5 replies
  • 2 likes

Superuser Contribution Desktop App Testing Needs To Stop NOW!

So it is quite clear that a random group of people are being used as guinea pigs for marketing testing via the desktop app. This is farcical and simply unacceptable. Myself and many others pay good money for this service, in which every is entitled t...

  • Casual Listener
  • So it is quite clear that a random group of people are being used as guinea pigs for marketing testing via the desktop app. This is farcical and simply unacceptable. Myself and many others pay good m...
  • das187
  • Music Fan
  • 457 Views
  • 4 replies
  • 6 likes
  • desktop app
  • 457 Views
  • 4 replies
  • 6 likes

Superuser Contribution Mac (Catalina) App "Edit Details" and Album Pencil Icon Missing

Mac (Catalina) Desktop The recent update has caused the "Edit Details" and the album pencil icon to go missing. I can no longer add/update details to old or newly created playlists. Also, I've deleted and reinstalled the app a couple of times, includ...

  • Casual Listener
  • Mac (Catalina) Desktop   The recent update has caused the "Edit Details" and the album pencil icon to go missing. I can no longer add/update details to old or newly created playlists. Also, I'...
  • Rangerca
  • Casual Listener
  • 291 Views
  • 2 replies
  • 1 likes
  • 291 Views
  • 2 replies
  • 1 likes

Superuser Contribution Daily Wellness mixes on desktop

Premium in US on a macbook pro w catalina i love the new daily wellness mixes that include music and talking. however, i can't play the talking portion on my desktop. everytime i click play on one of the talks (power of visualization, friday wake up,...

  • Visitor
  • Premium in  US on a macbook pro w catalina   i love the new daily wellness mixes that include music and talking. however, i can't play the talking portion on my desktop. everytime i click...
  • Mihail
  • Spotify Legend
  • 643 Views
  • 3 replies
  • 0 likes
  • daily wellness
    Desktop
    made for you
  • 643 Views
  • 3 replies
  • 0 likes

Superuser Contribution Collaborative playlist option has disappeared

I am using the desktop mac & pc and mobile ios app - and on all platforms the option to make a playlist collaborative has disappeared, please help get it back - i have a premium account. thank you

  • Casual Listener
  • I am using the desktop mac & pc and mobile ios app - and on all platforms the option to make a playlist collaborative has disappeared, please help get it back - i have a premium account.   ...
  • DC74
  • Casual Listener
  • 1153 Views
  • 2 replies
  • 0 likes
  • 1153 Views
  • 2 replies
  • 0 likes

“Appears On” section completely missing now

PlanPremiumCountryUnited StatesDeviceMacbook Pro 15 inch 2017Operating SystemmacOS High Sierra My Question or IssueThe “Appears On” section (which has been missing from the mobile app for over a month despite feedback), has now completely vanished on...

  • Gig Goer
  • Plan Premium Country United States Device Macbook Pro 15 inch 2017 Operating System macOS High Sierra   My Question or Issue The “Appears On” section (which has been missing from the m...
  • AbsolutelyNoFB
  • Roadie
  • 2505 Views
  • 3 replies
  • 15 likes
  • 2505 Views
  • 3 replies
  • 15 likes

Bug: Playback stops randomly in between songs

When I play a playlist, even though I have the "repeat all" option switched on, the playback will sometimes stop randomly in between songs. This should obviously not happen, the playlist should play indefinitely when "repeat all" is on. The playback ...

  • Casual Listener
  • When I play a playlist, even though I have the "repeat all" option switched on, the playback will sometimes stop randomly in between songs.   This should obviously not happen, the playlist sho...
  • 224 Views
  • 0 replies
  • 0 likes
  • 224 Views
  • 0 replies
  • 0 likes

Superuser Contribution Shuffle should not repeat individual songs

In a playlist of mine that is more than 6 hours long, shuffle often plays songs twice or three times within 30 minutes. I know there are a few posts about this already, but there isn't a recent one and this problem still exists. It is obviously not d...

  • Casual Listener
  • In a playlist of mine that is more than 6 hours long, shuffle often plays songs twice or three times within 30 minutes.   I know there are a few posts about this already, but there isn't a rec...
  • ackmanx
  • Music Fan
  • 5976 Views
  • 6 replies
  • 9 likes
  • shuffle
  • 5976 Views
  • 6 replies
  • 9 likes

Spotify Helper

PlanFreeCountryUSADeviceiMacOperating SystemOS El Capitan 10.11.6My Question or IssueCan we lower the memory use of Spotify Helper? Would this help our computer to run more smoothly and not freeze up? If so, how do we do this? Thank you!

  • Newbie
  • Plan Free Country USA Device iMac Operating System OS El Capitan 10.11.6 My Question or Issue Can we lower the memory use of Spotify Helper? Would this help our computer to run more smoothly...
  • 293 Views
  • 0 replies
  • 0 likes
  • 293 Views
  • 0 replies
  • 0 likes

Superuser Contribution distorted sound macOS Catalina Spotify app desktop

I hope you can help me, I am on a MacBook Pro 16" and download the app, I hear distorted sound on this track at min 00:43 https://open.spotify.com/track/51NFxnQvaosfDDutk0tams?si=cK6RgnCLSfWTIj8e4Q5cdA I 've tried on the web player and it is the same...

  • Casual Listener
  • I hope you can help me,   I am on a MacBook Pro 16" and download the app, I hear distorted sound on this track at min 00:43  https://open.spotify.com/track/51NFxnQvaosfDDutk0tams?si=cK6R...
  • JoseACorona
  • Casual Listener
  • 475 Views
  • 2 replies
  • 0 likes
  • 475 Views
  • 2 replies
  • 0 likes

Unable to Access Local Storage or Edit Playlists Mac

PlanPremiumCountryUSDeviceMacOperating SystemMac OS My Question or IssueI recently purchased Spotify Premium yet am unable to access local storage or any other premium features on my mac or PC, I have attempted a clean reinstall multiple times, tried...

  • Visitor
  • Plan Premium Country US Device Mac Operating System Mac OS   My Question or Issue I recently purchased Spotify Premium yet am unable to access local storage or any other premium featur...
  • AeroZ
  • Composer
  • 237 Views
  • 2 replies
  • 0 likes
  • 237 Views
  • 2 replies
  • 0 likes

Superuser Contribution Dont play / Block / Hide Tracks or Artists on DESKTOP VERSION

Implement "don't play / block / hide artists or tracks" -function on the desktop version of spotify, only available on ios/android?Thanks

  • Not applicable
  • Implement "don't play / block / hide artists or tracks" -function on the desktop version of spotify, only available on ios/android? Thanks 🙂
  • DoomNation
  • Gig Goer
  • 1976 Views
  • 9 replies
  • 22 likes
  • Block
    Block Songs and or Artist
    Desktop Mac
    Desktop Windows
    dont
    hide
    idea
    Ideas
    Play
  • 1976 Views
  • 9 replies
  • 22 likes

New UI is missing a lot of functionality

PlanPremiumCountryGermanyDeviceMacbook Pro 2012)Operating System10.14.6 This morning I was shown a new UI in the Spotify desktop app. I am experiencing the following issues: - Unable to sort playlists- Can't see who added what and when in playlists- ...

  • Newbie
  • Plan Premium Country Germany Device Macbook Pro 2012) Operating System 10.14.6     This morning I was shown a new UI in the Spotify desktop app. I am experiencing the followi...
  • kaporegime
  • Regular
  • 470 Views
  • 2 replies
  • 6 likes
  • 470 Views
  • 2 replies
  • 6 likes

Superuser Contribution Spotify won’t play MP3 files

PlanPremiumCountry UK DeviceMac My Question or IssueSpotify won’t play local MP3 files. I’ve removed and reinstalled Spotify. I’ve made all the Local Files changes to ensure Spotify can play from their file location. Error message reads ‘Spotify cann...

  • Casual Listener
  • Plan Premium Country UK   Device Mac     My Question or Issue Spotify won’t play local MP3 files. I’ve removed and reinstalled Spotify. I’ve made all the Local Files chang...
  • Alex
  • Moderator
  • 2964 Views
  • 3 replies
  • 1 likes
  • 2964 Views
  • 3 replies
  • 1 likes

Superuser Contribution Local files: Catalina

PlanPremiumCountry DeviceMacbook Pro Operating SystemCatalina 10.15.4 My Question or IssueI recently updated the Macbook and noticed Spotify looked different and local files is no longer showing. In settings, there are no option to turn local files b...

  • Newbie
  • Plan Premium Country   Device Macbook Pro   Operating System Catalina 10.15.4   My Question or Issue I recently updated the Macbook and noticed Spotify looked different and ...
  • AeroZ
  • Composer
  • 231 Views
  • 2 replies
  • 0 likes
  • 231 Views
  • 2 replies
  • 0 likes

Superuser Contribution Select All (Command + A) does not work to copy multiple songs on playlist

Premium PlanSpotify 1.1.32.618.gda5638a6MacOS High Sierra 10.13.6 My Question or IssueI would like to combine playlists. I have read I can use the "Command + a" function to select all the songs in one playlist, copy them, and then paste them all into...

  • Music Fan
  • Premium Plan Spotify 1.1.32.618.gda5638a6 MacOS High Sierra 10.13.6   My Question or Issue I would like to combine playlists. I have read I can use the "Command + a" function to select all ...
  • cbergland
  • Newbie
  • 2680 Views
  • 30 replies
  • 7 likes
  • 2680 Views
  • 30 replies
  • 7 likes