Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Mac
Every time my desktop app starts up another window appears for https://xpui.app.spotify.com/index.html with the error:DNS_PROBE_FINISHED_NXDOMAIN The app works fine but it's incredibly annoying to have this random window appear every single time. Mac...
Visitor
47384 Views
66 replies
12 likes
PlanPremiumCountryUnited States Of AmericaDeviceMacBook Pro (15-inch, Mid 2010)Operating SystemMac OS Catalina 10.15.7 My Question or IssueWhen I try to install Spotify the installer says "Unsupported PlatformSorry, this version of Spotify is for mac...
Newbie
36243 Views
5 replies
0 likes
How do I clear the recently played items that appear on the home screen upon launching the desktop app? If I go into the Recently Played section and remove them there, they still show up on the home screen.
Visitor
192926 Views
12 replies
25 likes
PlanPremium Family Plan DeviceMacbook Air 2017 Operating SystemiOS 10 My Question or IssueI bought a 2017 Macbook Air and installed the Spotify desktop app. None of my playlists, saved albums, recommendations, etc. appear. I assumed my existing profi...
Plan Premium Family Plan Device Macbook Air 2017 Operating System iOS 10 My Question or Issue I bought a 2017 Macbook Air and installed the Spotify desktop app. None of...
Community Legend
1610 Views
5 replies
0 likes
PlanPremiumCountryUSADeviceMacBook Pro 2017 + Beats headphones Operating SystemUp-to-date iOS For over a week, Spotify on my MacBook will play songs but there's no sound, either through the speakers on my Beats headphones. The songs will play but no ...
Plan Premium Country USA Device MacBook Pro 2017 + Beats headphones Operating System Up-to-date iOS For over a week, Spotify on my MacBook will play songs but there's no s...
Casual Listener
4995 Views
6 replies
0 likes
PlanPremiumUnited States DeviceMacBook AirOperating SystemI'm not sure, but I think it's up to date.My Question or Issue So this just happened recently. When I play songs on my mac the cover art just doesn't load. Nothing. There isn't a music note an...
Plan Premium United States Device MacBook Air Operating System I'm not sure, but I think it's up to date. My Question or Issue So this just happened recently. When I play song...
Community Legend
1004 Views
2 replies
0 likes
Plan - PremiumCountry - NLDevice - Macbook Pro early 2015Operating System - MacOS 10.14 My Question or IssueI cannot see any album covers, I was seeing only covers of downloaded songs, now i deleted and reinstalled, now I no longer have downloaded so...
Plan - Premium Country - NL Device - Macbook Pro early 2015 Operating System - MacOS 10.14 My Question or Issue I cannot see any album covers, I was seeing only covers of ...
Casual Listener
2161 Views
4 replies
0 likes
I have a mac book air, and whenever i am playing music through my earbuds and i shut my macbook, the music pauses. is there any way i can play music when i shut my macbook?
I have a mac book air, and whenever i am playing music through my earbuds and i shut my macbook, the music pauses. is there any way i can play music when i shut my macbook?
Community Legend
20736 Views
1 replies
1 likes
Plan PremiumCountry Czech Republic DeviceImac 10.11.6 My Question or IssueI cannot listen to my music, it plays only few seconds and then it switches to something else (always the same). It also switches automatically to a different device (chrome).O...
Plan Premium Country Czech Republic Device Imac 10.11.6 My Question or Issue I cannot listen to my music, it plays only few seconds and then it switches to something else...
Community Legend
919 Views
3 replies
0 likes
Plan: Not sureFree/Premium: PaidCountry: USA Device(Mac Mini)Operating System(Mojave 10.14) My Question or Issue:I cannot read the text. It is seriously ridiculous. I estimate it is the equivalent is about 4 pt text on a printed page. Why aren't ther...
Plan: Not sure Free/Premium: Paid Country: USA Device (Mac Mini) Operating System (Mojave 10.14) My Question or Issue: I cannot read the text. It is seriously ridiculo...
Community Legend
1015 Views
1 replies
0 likes
I recently bought a new Macbook Air, and I made a new playlist just today. When I uploaded a picture, it worked just fine and it showed up perfectly. However, when I tried to change the picture of an older playlist, it just wouldn't change. While I w...
I recently bought a new Macbook Air, and I made a new playlist just today. When I uploaded a picture, it worked just fine and it showed up perfectly. However, when I tried to change the picture of an...
Casual Listener
1750 Views
2 replies
0 likes
PlanPremiumCountryItalyDeviceMBPOperating Systemmojave 10.14.6 (18G87) My Question or IssueHi there,I normally use spotify app at work. My enterprise uses Cisco WSA proxyes with Spotify connection allowed.With this last version, the connection drops ...
Plan Premium Country Italy Device MBP Operating System mojave 10.14.6 (18G87) My Question or Issue Hi there, I normally use spotify app at work. My enterprise uses Cisco W...
Casual Listener
1283 Views
2 replies
0 likes
PlanPremiumCountryUSA Device Macbook Pro late 2016Operating SystemMac os a Mojave I have had this problem for at least a years. I have premium: Works on phone - Only works for 6 seconds on Mac desktop (OS Mojave) ... then the blue error message (cann...
Plan Premium Country USA Device Macbook Pro late 2016 Operating System Mac os a Mojave I have had this problem for at least a years. I have premium: Works on pho...
Casual Listener
2326 Views
2 replies
0 likes
Looks like I can not mark the song as Don't like if I liked it once before and unliked after.
Looks like I can not mark the song as Don't like if I liked it once before and unliked after.
Casual Listener
1317 Views
2 replies
0 likes
PlanPremiumCountryUS DeviceMacBook Pro, iPhoneOperating SystemEl Capitan, 12.4 My Question or IssueWhen I go to work while listening in my car via Spotify I get into the office and when I fire up my desktop Spotify, the same queue (along with repeat ...
Plan Premium Country US Device MacBook Pro, iPhone Operating System El Capitan, 12.4 My Question or Issue When I go to work while listening in my car via Spotify I get into t...
Regular
2291 Views
2 replies
1 likes
Premium account, Sweden DeviceDesktop Mac, iPhone and Spotify Connect (Lightning DS to an Aries) Since 1–2 months I have an album that repeatedly adds it self to my queue. It doesn't matter if I remove it, once the queue is empty it comes back. If I ...
Premium account, Sweden Device Desktop Mac, iPhone and Spotify Connect (Lightning DS to an Aries) Since 1–2 months I have an album that repeatedly adds it self to my queue. It...
Casual Listener
3507 Views
4 replies
0 likes
Spotify Version: 1.1.10.540.gfcf0430f When I go into a playlist and play any song, I then want to left click on the album in the bottom left corner to go to the songs position in the playlist. However, when the playlist is sorted from Newest -> Oldes...
Spotify Version: 1.1.10.540.gfcf0430f When I go into a playlist and play any song, I then want to left click on the album in the bottom left corner to go to the songs position in the playlis...
Community Legend
2702 Views
1 replies
0 likes
Plan: Premium (Family)USA Device: Macbook Air 13-inch 2019Operating System: macOS Mojave I have been using Spotify for two years and this issue has never happened to me. I downloaded the Spotify App onto my new Macbook Air. All of my songs were there...
Plan: Premium (Family) USA Device: Macbook Air 13-inch 2019 Operating System: macOS Mojave I have been using Spotify for two years and this issue has never happened...
Casual Listener
1656 Views
1 replies
0 likes
Plan: FreeCountry: USADevice: Macbook Pro 2018Operating System: MacOS 10.14.5 The save icon is not centered on the actual button and is right aligned. Twice I have accidentally clicked just to the right of the icon and actually clicked remove. The ex...
Plan: Free Country: USA Device: Macbook Pro 2018 Operating System: MacOS 10.14.5 The save icon is not centered on the actual button and is right aligned. Twice I have accid...
Not applicable
1561 Views
2 replies
0 likes
Is it possible to download the list of song names, artist, album and playlist order in the event i want to purchase ths songs? PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Win...
Is it possible to download the list of song names, artist, album and playlist order in the event i want to purchase ths songs? Plan Free/Premium Country Device (iPhone 8,...
Regular
2625 Views
1 replies
0 likes
Plan: PremiumCountry: USA Devices: MB Pro, Iphone XR My Question or IssueMy spotify clients keep halting playback, playing on a device called "STORE_STOREID-CPU" - see the attached screenshot. What is this device and how do I remove it from my accoun...
Plan: Premium Country: USA Devices: MB Pro, Iphone XR My Question or Issue My spotify clients keep halting playback, playing on a device called "STORE_STOREID-CPU" - see the ...
Composer
1046 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceMacBookOperating SystemHigh Sierra 10.13.6 My Question or IssueI couldn't download recently added Mac "Local Files" onto my android Pixel phone. In desperation, I uninstalled Spotify on my mac, and have since found Apple no...
Plan Premium Country USA Device MacBook Operating System High Sierra 10.13.6 My Question or Issue I couldn't download recently added Mac "Local Files" onto my android...
Community Legend
5076 Views
10 replies
0 likes
I can only use Spotify on the MacBook via "Web Player (Chrome)". Clicking on the Spotify in the menu bar simpy elicits yet another download and all I get is a black Spotify page that does nothing, altho it's shown in finder as another drive (like a b...
I can only use Spotify on the MacBook via "Web Player (Chrome)". Clicking on the Spotify in the menu bar simpy elicits yet another download and all I get is a black Spotify page that does nothi...
Community Legend
8002 Views
1 replies
0 likes
