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Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 507 Views
  • 1 replies
  • 0 likes
  • 507 Views
  • 1 replies
  • 0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 3124 Views
  • 1 replies
  • 0 likes
  • 3124 Views
  • 1 replies
  • 0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 2242 Views
  • 1 replies
  • 3 likes
  • 2242 Views
  • 1 replies
  • 3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • bfteach
  • Regular
  • 36950 Views
  • 19 replies
  • 1 likes
  • music stops
  • 36950 Views
  • 19 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 163753 Views
  • 0 replies
  • 34 likes
  • Mac
  • 163753 Views
  • 0 replies
  • 34 likes

Solved!!Superuser Contribution Bugs in new UI

Plan: PremiumCountry: Austria Device: MacBook Pro 16-inch 2019Operating System: macOS BigSur The new UI is good. It just takes a while to get used to it. But, there are still some minor bugs which are bugging me a little (pun intended). 1. When you c...

first_stuck.png Screenshot 2021-06-22 at 13.16.42.png
  • Casual Listener
  • Plan: Premium Country: Austria   Device: MacBook Pro 16-inch 2019 Operating System: macOS BigSur   The new UI is good. It just takes a while to get used to it. But, there are sti...
  • jpeer
  • Casual Listener
  • 564 Views
  • 3 replies
  • 1 likes
  • 564 Views
  • 3 replies
  • 1 likes

Solved!! Spotify is not loading, somebody help!!

This thing started about a week ago, I just clicked on the icon and it would'n load... I haven't done anything unusual, and I've tried to reinstall the app, but nothing helped, I don't know what to do! This is what I get when I try to open the app (d...

Снимок экрана 2016-03-01 в 22.31.37.png
  • Casual Listener
  • This thing started about a week ago, I just clicked on the icon and it would'n load... I haven't done anything unusual, and I've tried to reinstall the app, but nothing helped, I don't know what to d...
  • benena
  • Casual Listener
  • 510 Views
  • 4 replies
  • 0 likes
  • Mac
  • 510 Views
  • 4 replies
  • 0 likes

Superuser Contribution Artist page no longer displaying songs, only albums

(There look to be discussions upon searching about this but unsure if same experience as of recent Apr/May 2020) Complete list of songs in all albums used to be on display on the Artist's main page. What happened to it? It's only Popular/Top 5-10, co...

  • Regular
  • (There look to be discussions upon searching about this but unsure if same experience as of recent Apr/May 2020)   Complete list of songs in all albums used to be on display on the Artist's ma...
  • Jeremy
  • Spotify Legend
  • 8595 Views
  • 18 replies
  • 11 likes
  • 8595 Views
  • 18 replies
  • 11 likes

Solved!!Superuser Contribution Create similar playlist not working in mac app

The ticket ended-up in the wrong section, but it seems I can't move it or close the ticket. Can someone move it to: https://community.spotify.com/t5/Your-Library/bd-p/yourlibrary ? Plan -> PremiumCountry -> The Netherlands Device -> Macbook Pro late ...

  • Casual Listener
  • The ticket ended-up in the wrong section, but it seems I can't move it or close the ticket. Can someone move it to: https://community.spotify.com/t5/Your-Library/bd-p/yourlibrary ?   ...
  • Ver
  • Spotify Legend
  • 934 Views
  • 4 replies
  • 0 likes
  • Other
    Premium
  • 934 Views
  • 4 replies
  • 0 likes

Superuser Contribution Clicking on song/album/artist after search results in "Oooops, something went wrong" error message

Plan(Premium)Country(USA)Device(Macbook Pro 2016)Operating System(macOS Big Sur) My Question or IssueAfter searching for an artist, song, or album on the Desktop app for Mac and clicking on the result, an error message pops up displaying "Oooops, som...

  • Newbie
  • Plan (Premium) Country (USA) Device (Macbook Pro 2016) Operating System (macOS Big Sur)   My Question or Issue After searching for an artist, song, or album on the Desktop app for Mac ...
  • jjkraw
  • Casual Listener
  • 602 Views
  • 2 replies
  • 0 likes
  • bug
    Desktop
    Mac
  • 602 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Spotify won't pause using Mac Siri voice assistance

PlanPremium CountryIndonesia DeviceMacbook Pro M1 Operating SystemBig Sur My Question or IssueI know Spotify is doing a lot of updates to the app and the last time I use Siri to pause music was running smoothly however I've been using Siri lately and...

  • Newbie
  • Plan Premium   Country Indonesia   Device Macbook Pro M1   Operating System Big Sur   My Question or Issue I know Spotify is doing a lot of updates to the app and the...
  • Alex
  • Spotify Legend
  • 1198 Views
  • 1 replies
  • 2 likes
  • Mac
    playback
    Siri
  • 1198 Views
  • 1 replies
  • 2 likes

Superuser Contribution Spotify connect: "Can't play this song right now" even when it plays.

PlanPremiumCountryNorwayDeviceMacbook m1 My Question or IssueSpotify connect consistently does this: Even when the song plays fine.

Skjermbilde 2021-06-12 kl. 11.39.37.png
  • Regular
  • Plan Premium Country Norway Device Macbook m1     My Question or Issue Spotify connect consistently does this:     Even when the song plays fine.
  • iririr
  • Regular
  • 571 Views
  • 6 replies
  • 0 likes
  • 571 Views
  • 6 replies
  • 0 likes

Superuser Contribution Cut function does not work

I need to reorder some songs from my playlists, move the song with cut-paste function but this doesn't work. Spotify version (1.1.61.583.gad060c66-a)Device(Mac mini 2018)Operating System(Mac OS Big Sur v11.2.3)

  • Casual Listener
  • I need to reorder some songs from my playlists, move the song with cut-paste function but this doesn't work.   Spotify version (1.1.61.583.gad060c66-a) Device (Mac mini 2018) Operating Syst...
  • Mihail
  • Spotify Legend
  • 388 Views
  • 1 replies
  • 0 likes
  • cut
  • 388 Views
  • 1 replies
  • 0 likes

Superuser Contribution Keep selected song after searching in playlists

Sometimes I need search a song in my playlist and select it to know its ubication, but when I close the filter, the selection mark disappear. With the other spotify version I did it without problems. Spotify version (1.1.61.583.gad060c66-a)Device(Mac...

  • Casual Listener
  • Sometimes I need search a song in my playlist and select it to know its ubication, but when I close the filter, the selection mark disappear. With the other spotify version I did it without problems....
  • Mihail
  • Spotify Legend
  • 319 Views
  • 1 replies
  • 0 likes
  • searching
  • 319 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can't add songs to friend's collaborative playlist using Desktop app

PlanFreeCountryUnited States of AmericaDeviceDesktop App Operating SystemMacbook air My Question or IssueMy friend has invited me and a couple of friends to make a playlist (using desktop), and they have shared it with us via share link and we still ...

  • Newbie
  •   Plan Free Country United States of America Device Desktop App   Operating System Macbook air   My Question or Issue My friend has invited me and a couple of friends to ma...
  • Jeremy
  • Spotify Legend
  • 711 Views
  • 1 replies
  • 0 likes
  • 711 Views
  • 1 replies
  • 0 likes

Superuser Contribution Updates Consistently Change Playback and Audio Quality Settings

PlanPremiumCountryUSA Device(iPhone 8, Macbook Pro 16,1)Operating System(iOS 14.6, macOS 10.15.7) My Question or IssueWondering why my audio playback settings and audio quality settings are changed during updates. I would estimate that this has been ...

  • Roadie
  • Plan Premium Country USA   Device (iPhone 8, Macbook Pro 16,1) Operating System (iOS 14.6, macOS 10.15.7)   My Question or Issue Wondering why my audio playback settings and audi...
  • Ivan
  • Spotify Legend
  • 344 Views
  • 1 replies
  • 0 likes
  • 344 Views
  • 1 replies
  • 0 likes

Superuser Contribution High CPU usage on OS

Dear Spotify, for your information, this is still a thing and I can't believe it.The Spotify Helper Render is running like crazy in the background and leading to high CPU usage, energy costs and the fan's getting crazy.Please find a solution.Kindest ...

  • Casual Listener
  • Dear Spotify,  for your information, this is still a thing and I can't believe it. The Spotify Helper Render is running like crazy in the background and leading to high CPU usage, energy costs...
  • Doobetter
  • Casual Listener
  • 615 Views
  • 2 replies
  • 1 likes
  • 615 Views
  • 2 replies
  • 1 likes

Superuser Contribution [Mac] Spotify Won't Recognize Artist From Local File

Plan - FreeCountry - USDevice - MacBook Pro w/ Touch Bar (2018), Windows 10 PCOperating System - MacOS Catalina, Windows 10 I am having an issue where I'm trying to sync up my local music files from my Windows PC to my Mac. I was able to transfer my ...

  • Casual Listener
  • Plan - Free Country - US Device - MacBook Pro w/ Touch Bar (2018), Windows 10 PC Operating System - MacOS Catalina, Windows 10   I am having an issue where I'm trying to sync up m...
  • Alex
  • Spotify Legend
  • 304 Views
  • 1 replies
  • 0 likes
  • 304 Views
  • 1 replies
  • 0 likes

Superuser Contribution Album Covers Cut Off on Desktop App

After updating Spotify on the desktop app (I use a Mac), I have begun to notice that the currently playing view slightly cuts off the edges of the album art (as seen in the images, I went with an example that was noticeable and provided a screenshot ...

  • Casual Listener
  • After updating Spotify on the desktop app (I use a Mac), I have begun to notice that the currently playing view slightly cuts off the edges of the album art (as seen in the images, I went with an exa...
  • Jeremy
  • Spotify Legend
  • 679 Views
  • 4 replies
  • 0 likes
  • 679 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify app won't start and keeps copying itself every 4 seconds until I delete the "original"

PlanPremiumCountrySpain DeviceMacBook Pro 2017Operating SystemmacOs Big Sur My Question or IssueI have several users on my laptop. I was working on one user listening to my music, finished my tasks, logged out (completely out) from that user and ente...

  • Casual Listener
  • Plan Premium Country Spain   Device MacBook Pro 2017 Operating System macOs Big Sur   My Question or Issue I have several users on my laptop. I was working on one user listening ...
  • Jeremy
  • Spotify Legend
  • 516 Views
  • 3 replies
  • 0 likes
  • 516 Views
  • 3 replies
  • 0 likes

Superuser Contribution Mac Desktop Queue everything is playing

PlanPremiumCountryNetherlandsDeviceMacbook Pro mid 2015Operating SystemMacOS Big Sure 11.1 My Question or IssueSteps to reproduce:1 - start playing an album or playlist2 - go to queue to see what song is up nextExpected behavior: only one song appear...

  • Casual Listener
  • Plan Premium Country Netherlands Device Macbook Pro mid 2015 Operating System MacOS Big Sure 11.1   My Question or Issue Steps to reproduce: 1 - start playing an album or playlist 2 ...
  • Jeremy
  • Spotify Legend
  • 436 Views
  • 5 replies
  • 0 likes
  • bug mac
  • 436 Views
  • 5 replies
  • 0 likes

Superuser Contribution The app starts up with a black screen

PlanPremiumCountrySpainDeviceMacBook Pro 2014Operating SystemOS X 10.9.5 My Question or IssueSince 2 days ago the app starts up with black screen. Nothing more. The only thing we can do is close it. App was reinstalled twice, but still doing the same

  • Casual Listener
  •   Plan Premium Country Spain Device MacBook Pro 2014 Operating System OS X 10.9.5   My Question or Issue Since 2 days ago the app starts up with black screen. Nothing more. The...
  • Jeremy
  • Spotify Legend
  • 313 Views
  • 1 replies
  • 0 likes
  • 313 Views
  • 1 replies
  • 0 likes

Superuser Contribution Profile Search Results Merge on Back Button Click

DeviceMacbook Pro late 2016Operating SystemmacOs Big Sur On searching for a profile (I have not tested for other entry types), clicking the back button from one search term back to the first will merge the results from the two. To ReproduceOpen Spoti...

  • Visitor
  • Device Macbook Pro late 2016 Operating System macOs Big Sur   On searching for a profile (I have not tested for other entry types), clicking the back button from one search term back to the...
  • Eni
  • Moderator
  • 569 Views
  • 1 replies
  • 0 likes
  • 569 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Desktop] Not all my liked songs appear

PlanPremiumCountryCanadaDevice(MacBookAir 2012 running on Big Sur) My Question or Issue I have a little over 4000 liked songs on my spotify that all show up on my mobile application. However, on my desktop app, my liked songs remains stuck a 999. Why...

  • Casual Listener
  • Plan Premium Country Canada Device (MacBookAir 2012 running on Big Sur)     My Question or Issue   I have a little over 4000 liked songs on my spotify that all show up on my ...
  • CarlosE
  • Moderator
  • 293 Views
  • 1 replies
  • 0 likes
  • 293 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify does not work! At all!

So a few months ago i noticed that on my desktop app (Mac) songs started to pause from the 0-10 second mark and i would have to quit the program. This now happens with every single song, whether it be in an album or playlist shuffled or unshuffled.A ...

  • Casual Listener
  • So a few months ago i noticed that on my desktop app (Mac) songs started to pause from the 0-10 second mark and i would have to quit the program. This now happens with every single song, whether it b...
  • Alex
  • Spotify Legend
  • 550 Views
  • 3 replies
  • 0 likes
  • doesnotwork
    spofitybroken
  • 550 Views
  • 3 replies
  • 0 likes