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Pop-up for xpui appears on app startup

Every time my desktop app starts up another window appears for https://xpui.app.spotify.com/index.html with the error:DNS_PROBE_FINISHED_NXDOMAIN The app works fine but it's incredibly annoying to have this random window appear every single time. Mac...

Music Fan

GabeDude

Casual Listener

43085 Views

65 replies

12 likes

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  • 65 replies
  • 12 likes

Solved!! Cant download Spotify on Mac OS 10.15.7

PlanPremiumCountryUnited States Of AmericaDeviceMacBook Pro (15-inch, Mid 2010)Operating SystemMac OS Catalina 10.15.7 My Question or IssueWhen I try to install Spotify the installer says "Unsupported PlatformSorry, this version of Spotify is for mac...

Newbie

Fdowns

Visitor

33649 Views

5 replies

0 likes

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  • 5 replies
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Solved!! Clear recently played on home screen?

How do I clear the recently played items that appear on the home screen upon launching the desktop app? If I go into the Recently Played section and remove them there, they still show up on the home screen.

Regular

jruby

Visitor

182624 Views

12 replies

25 likes

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  • 12 replies
  • 25 likes

Solved!! Plays for 6 seconds then says "can't play current song"

PlanPremiumCountryUSA Device Macbook Pro late 2016Operating SystemMac os a Mojave I have had this problem for at least a years. I have premium: Works on phone - Only works for 6 seconds on Mac desktop (OS Mojave) ... then the blue error message (cann...

Casual Listener

  Plan Premium Country USA   Device  Macbook Pro late 2016 Operating System Mac os a Mojave   I have had this problem for at least a years. I have premium: Works on pho...

tatoz

Casual Listener

2307 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Don't like button is not active if I unliked the song.

Looks like I can not mark the song as Don't like if I liked it once before and unliked after.

Casual Listener

                        Looks like I can not mark the song as Don't like if I liked it once before and unliked after.  

kukareka

Casual Listener

1271 Views

2 replies

0 likes

  • 1271 Views
  • 2 replies
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Solved!! How to stop Desktop Spotify from sharing the queue with a Phone or any other device?

PlanPremiumCountryUS DeviceMacBook Pro, iPhoneOperating SystemEl Capitan, 12.4 My Question or IssueWhen I go to work while listening in my car via Spotify I get into the office and when I fire up my desktop Spotify, the same queue (along with repeat ...

Regular

Plan Premium Country US   Device MacBook Pro, iPhone Operating System El Capitan, 12.4   My Question or Issue When I go to work while listening in my car via Spotify I get into t...

colanutnm

Regular

2263 Views

2 replies

1 likes

Connect
listening on
queue
  • 2263 Views
  • 2 replies
  • 1 likes

Solved!! Album stuck in queue

Premium account, Sweden DeviceDesktop Mac, iPhone and Spotify Connect (Lightning DS to an Aries) Since 1–2 months I have an album that repeatedly adds it self to my queue. It doesn't matter if I remove it, once the queue is empty it comes back. If I ...

Casual Listener

Premium account, Sweden   Device Desktop Mac, iPhone and Spotify Connect (Lightning DS to an Aries)   Since 1–2 months I have an album that repeatedly adds it self to my queue. It...

bigbro

Casual Listener

3459 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Solved!! Go to song in playlist not displaying proper position

Spotify Version: 1.1.10.540.gfcf0430f When I go into a playlist and play any song, I then want to left click on the album in the bottom left corner to go to the songs position in the playlist. However, when the playlist is sorted from Newest -> Oldes...

Newbie

Spotify Version: 1.1.10.540.gfcf0430f   When I go into a playlist and play any song, I then want to left click on the album in the bottom left corner to go to the songs position in the playlis...

Loxer

Community Legend

2671 Views

1 replies

0 likes

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  • 1 replies
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Solved!! "Downloading of offline songs failed. Maybe the disk is full?" when computer has lots of space

Plan: Premium (Family)USA Device: Macbook Air 13-inch 2019Operating System: macOS Mojave I have been using Spotify for two years and this issue has never happened to me. I downloaded the Spotify App onto my new Macbook Air. All of my songs were there...

Casual Listener

Plan: Premium (Family) USA   Device: Macbook Air 13-inch 2019 Operating System: macOS Mojave   I have been using Spotify for two years and this issue has never happened...

apabulldog

Casual Listener

1630 Views

1 replies

0 likes

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  • 1 replies
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Solved!! "Save to your favorite songs" icon is misaligned

Plan: FreeCountry: USADevice: Macbook Pro 2018Operating System: MacOS 10.14.5 The save icon is not centered on the actual button and is right aligned. Twice I have accidentally clicked just to the right of the icon and actually clicked remove. The ex...

Visitor

Plan: Free Country: USA Device: Macbook Pro 2018 Operating System: MacOS 10.14.5   The save icon is not centered on the actual button and is right aligned. Twice I have accid...

user-removed

Not applicable

1527 Views

2 replies

0 likes

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Downloading Playlists Names and Artists

Is it possible to download the list of song names, artist, album and playlist order in the event i want to purchase ths songs? PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Win...

Visitor

Is it possible to download the list of song names, artist, album and playlist order in the event i want to purchase ths songs?     Plan Free/Premium Country   Device (iPhone 8,...

Alienator5000

Regular

2582 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Spotify client keeps playing on a strange device called STOREID

Plan: PremiumCountry: USA Devices: MB Pro, Iphone XR My Question or IssueMy spotify clients keep halting playback, playing on a device called "STORE_STOREID-CPU" - see the attached screenshot. What is this device and how do I remove it from my accoun...

Visitor

Plan: Premium Country: USA   Devices: MB Pro, Iphone XR   My Question or Issue My spotify clients keep halting playback, playing on a device called "STORE_STOREID-CPU" - see the ...

DanifC

Composer

1017 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Spotify for Macbook Kaput

PlanPremiumCountryUSADeviceMacBookOperating SystemHigh Sierra 10.13.6 My Question or IssueI couldn't download recently added Mac "Local Files" onto my android Pixel phone. In desperation, I uninstalled Spotify on my mac, and have since found Apple no...

Music Fan

Plan Premium Country USA Device MacBook Operating System High Sierra 10.13.6       My Question or Issue I couldn't download recently added Mac "Local Files" onto my android...

Bethany_Dawn

Community Legend

4837 Views

10 replies

0 likes

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  • 10 replies
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[iOS][Connect] MacBook 10.9.5 - Spotify only available in Web Player

I can only use Spotify on the MacBook via "Web Player (Chrome)". Clicking on the Spotify in the menu bar simpy elicits yet another download and all I get is a black Spotify page that does nothing, altho it's shown in finder as another drive (like a b...

Newbie

I can only use Spotify on the MacBook via "Web Player (Chrome)".  Clicking on the Spotify in the menu bar simpy elicits yet another download and all I get is a black Spotify page that does nothi...

Loxer

Community Legend

7957 Views

1 replies

0 likes

Connect
iOS
  • 7957 Views
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Solved!! [Bug] Sort on time and you're not able to jump back

PlanPremiumCountrySweden DeviceiMacOperating SystemOS XMy Question or IssueIf I sort a playlist on time (ie. latest on top and not the order when added which is default) and play something in the list. If I now press the litte preview icon in bottom ...

Casual Listener

Plan Premium Country Sweden   Device iMac Operating System OS X My Question or Issue If I sort a playlist on time (ie. latest on top and not the order when added which is default) and ...

Loxer

Community Legend

1310 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Missing album on Desktop version

Plan: FreeCountry: India Device(Macbook Air Early 2015)Operating System(macOS mojave) My Issue: Desktop app is unable to find this album https://open.spotify.com/album/27TKwEelJrpmDzs9RYh0ZM i

Casual Listener

Plan: Free Country: India   Device (Macbook Air Early 2015) Operating System (macOS mojave)   My Issue:  Desktop app is unable to find this album https://open.spotif...

Arasakumar

Casual Listener

930 Views

2 replies

0 likes

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  • 2 replies
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How do I eliminate iPhone memory used by Spotify?

My iPhone says that Spotify is using more than 16 GB of memory. But how can that be when I have verified that there are no songs downloaded? I deleted some of the "Recently Played' in case these were holding onto memory, and then I checked the memory...

Regular

My iPhone says that Spotify is using more than 16 GB of memory. But how can that be when I have verified that there are no songs downloaded? I deleted some of the "Recently Played' in case these were...

Bethany_Dawn

Community Legend

5028 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Help with playing on multiple devices data usage

PlanFreeCountry India Device - Iphone 5s / Macbook air Operating System Latest on both My Question or IssueI was listening to Spotify on the cellphone and opened the app on the mac. It shows me what's playing on the phone. But I'm worried about if it...

Visitor

Plan Free Country India   Device - Iphone 5s / Macbook air   Operating System Latest on both     My Question or Issue I was listening to Spotify on the cellphone and ope...

Bethany_Dawn

Community Legend

1076 Views

1 replies

0 likes

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  • 1 replies
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Solved!!Superuser Contribution Screeching glitchy sound before next song starts

In this playlist: https://open.spotify.com/playlist/6O7rRsMOLUtyM3f06aXDI0?si=x5HgI7KYQgyd3kSDATOd1g at the end of this song https://open.spotify.com/track/634RD2vI2WNv1hhnJ0117w?si=pqC5BdWXQsOiyGrpSWTcsw and before the next song https://open.spotify...

Roadie

In this playlist:   https://open.spotify.com/playlist/6O7rRsMOLUtyM3f06aXDI0?si=x5HgI7KYQgyd3kSDATOd1g   at the end of this song   https://open.spotify.com/track/634RD2vI2WNv1hhn...

DanifC

Composer

2945 Views

7 replies

0 likes

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  • 7 replies
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Solved!! "Saving" an artist's album doesn't save his songs anymore

PlanPremiumCountryFrance DeviceMacbook pro 2018, 15inchOperating SystemMacOS Sierra My Question or IssueHi, when I click on. "save" on an artist's album, songs are not added to my music library anymore

Regular

Plan Premium Country France   Device Macbook pro 2018, 15inch Operating System MacOS Sierra   My Question or Issue Hi, when I click on. "save" on an artist's album, songs are not...

WriterDreamer

Regular

2061 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

Solved!! Mac: How do you check what playlist/song radio been played is based on?

Plan: PremiumDevices: Macbook Pro, iPhone XSOperating System: macOS Mojave 10.14.5 I love the remote feature between devices, not only the controls but the information you get. When my playlist is over on the Mac the autoplay feature starts to play r...

Regular

Plan: Premium Devices: Macbook Pro, iPhone XS Operating System: macOS Mojave 10.14.5   I love the remote feature between devices, not only the controls but the information you get....

Bittencourt

Spotify Star

1325 Views

3 replies

0 likes

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  • 3 replies
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Customize my interface

Hello, Why can't I somehow customize my interface in the desktop app? As seen on the picture below, all the ones marked with red, I never click on. I always go to my playlist, but for some weird reason I need to scroll passed 11 text points before I ...

Casual Listener

Hello,   Why can't I somehow customize my interface in the desktop app? As seen on the picture below, all the ones marked with red, I never click on. I always go to my playlist, but for some w...

Egg_Juggler

Casual Listener

7971 Views

2 replies

5 likes

customize
  • 7971 Views
  • 2 replies
  • 5 likes

Solved!! Playlists Not Loading or Playing

PlanPremiumCountry DeviceMacbook ProOperating SystemMacOS 10.14.5 My Question or IssueMy playlists aren't fully loading and some of them just don't play. Only some radio stations play as well. Also artwork not loading, nor can I change the artwork fo...

Regular

Plan Premium Country   Device Macbook Pro Operating System MacOS 10.14.5   My Question or Issue My playlists aren't fully loading and some of them just don't play. Only some radio...

Bethany_Dawn

Community Legend

1451 Views

3 replies

0 likes

  • 1451 Views
  • 3 replies
  • 0 likes