Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
2228 Views
1 replies
0 likes

2228 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
4650 Views
1 replies
0 likes

4650 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
3495 Views
1 replies
3 likes

3495 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
39196 Views
19 replies
1 likes
music stops

39196 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
165227 Views
0 replies
35 likes
Mac

165227 Views
0 replies
35 likes

Spotify Apple Silicon Low Audio Volume Issue

PlanPremiumCountryIndonesiaDeviceMacBook Air M1Operating SystemBig Sur My Question or IssueHi I'm using Apple Silicon and I don't know where to post bug issues and I can't find it on Github so I post it here,I'm running Spotify 1.1.63.488.g27383f12 b...

icanq
Casual Listener
Plan Premium Country Indonesia Device MacBook Air M1 Operating System Big Sur My Question or Issue Hi I'm using Apple Silicon and I don't know where to post bug issues and I can't fi...
2021-07-10 10:53:26 AM
2021-09-17 9:59:00 AM
MattSuda
Spotify Star
1117 Views
5 replies
1 likes
Discussion

1117 Views
5 replies
1 likes

Forward and back keyboard shortcut feature no longer working

Forward and back keyboard shortcut feature no longer working Since the desktop update a few weeks ago, I can no longer use the keyboard shortcuts to go forward and back! Instead I have to actually use the mouse to click on the tiny arrows at the top....

maxartist23
Roadie
Forward and back keyboard shortcut feature no longer working Since the desktop update a few weeks ago, I can no longer use the keyboard shortcuts to go forward and back! Instead I have to ...
2021-08-07 4:07:15 PM
2021-09-14 10:05:23 PM
Loxer
Community Legend
1050 Views
1 replies
3 likes

1050 Views
1 replies
3 likes

[Desktop][Playlists] See who added a song to a shared playlist

Previously we could see small circles with the letter of the first name of who added a song to a share playlist, but you have removed it - why?! It was awesome!

alexlindgren
Music Fan
Previously we could see small circles with the letter of the first name of who added a song to a share playlist, but you have removed it - why?! It was awesome!
2021-08-12 9:16:25 PM
2021-09-14 9:53:05 PM
Loxer
Community Legend
620 Views
1 replies
0 likes
Desktop
Playlists

620 Views
1 replies
0 likes

Solved!!Superuser Contribution Adjust video speed? (1.5x, 2x, etc)

Spotify for Mac (Catalina)Premium planUSAMacBook Pro (13-inch, 2019, Four Thunderbolt 3 ports)MacOS Catalina Today, I'm checking out Joe Rogan's podcast in the Spotify program and was wondering if there was an option to adjust the speed of the video?...

samlehman
Casual Listener
Spotify for Mac (Catalina) Premium plan USA MacBook Pro (13-inch, 2019, Four Thunderbolt 3 ports) MacOS Catalina Today, I'm checking out Joe Rogan's podcast in the Spotify program a...
2020-09-02 8:55:34 PM
2021-09-13 4:34:45 AM
draggedbyrogan
Regular
82959 Views
13 replies
15 likes
joe rogan
podcast
Speed
video

82959 Views
13 replies
15 likes

Superuser Contribution friend activity

I saw friends listening to music this morning and then suddenly the 'last activity' went from 4 hours ago to 6 days ago on restart.

user-removed
Visitor
I saw friends listening to music this morning and then suddenly the 'last activity' went from 4 hours ago to 6 days ago on restart.
2021-09-09 2:58:13 PM
2021-09-11 11:01:58 AM
Alex
Spotify Legend
507 Views
1 replies
0 likes
Friend Activity

507 Views
1 replies
0 likes

Solved!!Superuser Contribution Hide Recently Played Artists

PlanPremiumCountryUSDeviceMac I didn't want my recently played artists to show anymore and i have no idea how to hide it because every way required a the hide recently played artists button that isnt showing up for some reason. Is it not an option an...

faaron0905
Casual Listener
Plan Premium Country US Device Mac I didn't want my recently played artists to show anymore and i have no idea how to hide it because every way required a the hide recentl...
2021-08-23 2:45:36 AM
2021-09-10 3:46:34 AM
MattSuda
Spotify Star
770 Views
2 replies
0 likes

770 Views
2 replies
0 likes

Superuser Contribution Song starts playing about 20 seconds in, but track time shows 0:00.

PlanPremiumCountryCanadaDeviceMacbook Pro mid 2014Operating SystemOS 11.5.1 My Question or IssueAlmost every time I start playing something on Spotify, it starts the song at about 20 seconds in even though the track time shows it playing from the beg...

boltzky
Casual Listener
Plan Premium Country Canada Device Macbook Pro mid 2014 Operating System OS 11.5.1 My Question or Issue Almost every time I start playing something on Spotify, it starts the song at ...
2021-08-26 10:46:53 PM
2021-09-09 7:59:15 PM
MafeG
Spotify Legend
1174 Views
3 replies
0 likes

1174 Views
3 replies
0 likes

Superuser Contribution Missing song in Sadisfaction album by Gregorian

PlanPremiumCountryMalaysiaDeviceiMac 2015Operating SystemCatalina My Question or IssueHi,Once in a lifetime song is missing from Sadisfaction album by Gregorian. Attached photo.Please bring it back.Thank you.Cheers

abpartners
Casual Listener
Plan Premium Country Malaysia Device iMac 2015 Operating System Catalina My Question or Issue Hi, Once in a lifetime song is missing from Sadisfaction album by Gregorian. Attac...
2021-09-05 10:08:07 AM
2021-09-09 12:23:12 PM
Alex
Spotify Legend
415 Views
3 replies
0 likes
Sadisfaction

415 Views
3 replies
0 likes

Superuser Contribution Autoplay working too well

Plan: Family premium Country: Australia Device: MacBook Pro 2018Operating System: macOS Big Sur, version 11.4 My Question or IssueI've had my autoplay option turned on for a while because it's a great way to discover new music. However, recently auto...

latingtingchook
Newbie
Plan: Family premium Country: Australia Device: MacBook Pro 2018 Operating System: macOS Big Sur, version 11.4 My Question or Issue I've had my autoplay option...
2021-09-07 8:38:39 AM
2021-09-08 5:24:14 PM
Novy
Moderator
386 Views
1 replies
0 likes

386 Views
1 replies
0 likes

Superuser Contribution Error code access point 19

Hi,I just subscribed for premium in South Korea.However, I am not able to login in Spotify on my MacBook. It says error code access point 19.Is there a way to solve this problem?

ohmygodkimchi
Casual Listener
Hi, I just subscribed for premium in South Korea. However, I am not able to login in Spotify on my MacBook. It says error code access point 19. Is there a way to solve this problem?
2021-02-01 7:10:04 PM
2021-09-08 4:04:56 AM
delta7
Newbie
21363 Views
32 replies
49 likes
macbook login

21363 Views
32 replies
49 likes

Bug: Inconsistent Follow / Unfollow button

Hello team,As I wanted to unfollow a contact profile on Spotify, I noticed something odd.Despite the fact I that I am following someone, the action button label says "follow" instead of "unfollow" (red arrow on my screenshot).The drop down menu, is c...

yoonnel
Composer
Hello team, As I wanted to unfollow a contact profile on Spotify, I noticed something odd. Despite the fact I that I am following someone, the action button label says "follow" instead of "unfollow...
2021-09-07 9:52:02 AM
2021-09-07 9:17:52 PM
AeroZ
Composer
660 Views
1 replies
0 likes

660 Views
1 replies
0 likes

Superuser Contribution Two very annoying things about the recent Spotify for Mac app

PlanPremiumCountryNorwayDeviceMacbook Pro 2014Operating SystemMacOS 10.14.6 My Question or Issue So, for the latest incarnations, two (at least) very annoying things have become part of the desktop client of Spotiy for Mac. 1) Adding albums to a play...

oivindi
Regular
Plan Premium Country Norway Device Macbook Pro 2014 Operating System MacOS 10.14.6 My Question or Issue So, for the latest incarnations, two (at least) very annoying things h...
2021-09-03 8:43:23 PM
2021-09-05 2:47:31 PM
oivindi
Regular
534 Views
2 replies
0 likes

534 Views
2 replies
0 likes

Solved!!Superuser Contribution Stream or download ...

Plan PremiumCountry Québec, Canada Device iMac (2013)Operating System OS 10.15.7 My Question or Issue Hello ... If I downloaded playlists from Spotify, will Spotify ALWAYS use the downloaded version of a title to play it either from the playlist or f...

rlesperance
Music Fan
Plan Premium Country Québec, Canada Device iMac (2013) Operating System OS 10.15.7 My Question or Issue Hello ... If I downloaded playlists from Spoti...
2021-09-01 4:50:44 PM
2021-09-02 5:03:41 PM
Eni
Moderator
473 Views
1 replies
0 likes

473 Views
1 replies
0 likes

Account name truncated

PlanPremiumCountryThe NetherlandsDeviceMacBook Pro 16 inch (2019)Operating SystemmacOS 11.5.2 My Question or IssueMy account name seems to be truncated in the top right of the macOS app. My name has 18 characters (including spaces) and is truncated a...

dylanvdbrink
Casual Listener
Plan Premium Country The Netherlands Device MacBook Pro 16 inch (2019) Operating System macOS 11.5.2 My Question or Issue My account name seems to be truncated in the top right of th...
2021-09-01 9:08:10 AM
2021-09-02 11:15:38 AM
dylanvdbrink
Casual Listener
521 Views
2 replies
1 likes
Account
macOS
space
truncated

521 Views
2 replies
1 likes

Superuser Contribution Desktop app doesn't show Google speakers as a device to connect to

I have a premium account and I'm on Mac Mojave 10.14.4 Whenever I want to cast my Spotify to my Google Home speakers, it works without issue on my phone. However, whenever I try to cast from the desktop app, my speakers never show up as an option. It...

nicolef6
Regular
I have a premium account and I'm on Mac Mojave 10.14.4 Whenever I want to cast my Spotify to my Google Home speakers, it works without issue on my phone. However, whenever I try to cast from...
2019-04-16 3:39:53 AM
2021-09-01 12:01:47 AM
MafeG
Spotify Legend
3741 Views
7 replies
10 likes
Connect
Desktop Mac
Google Home

3741 Views
7 replies
10 likes

Artwork image is blurry

Hello there, I am creating this topic as I noticed that nobody’s at Spotify seems to care about the issue we are all encountering about artworks when playing a song on an apple device. All the artworks on Spotify mac are blurry as **bleep** and no on...

Capture d’écran 2021-08-30 à 18.39.52.png

Capture d’écran 2021-08-30 à 18.48.19.png

6alax6music
Casual Listener
Hello there, I am creating this topic as I noticed that nobody’s at Spotify seems to care about the issue we are all encountering about artworks when playing a song on an apple device....
2021-08-30 6:58:42 PM
2021-09-01 4:06:02 PM
MateusM
Spotify Star
613 Views
1 replies
1 likes
artwork
blur
image
quality

613 Views
1 replies
1 likes

Superuser Contribution Tracks are blurred when scrolling

Spotify 1.1.66.580.gbd43cbc9-a, Mac OS 10.14.6, MacBook Pro 2012 Often when scrolling through tracks, several titles will be replaced by boxy placeholders, indicating that the titles haven't loaded. This started fairly recently. Scrolling up and down...

JW1
Regular
Spotify 1.1.66.580.gbd43cbc9-a, Mac OS 10.14.6, MacBook Pro 2012 Often when scrolling through tracks, several titles will be replaced by boxy placeholders, indicating that the titl...
2021-08-27 11:25:28 PM
2021-08-28 12:52:41 AM
CarlosE
Moderator
372 Views
1 replies
0 likes

372 Views
1 replies
0 likes

Superuser Contribution Music swap by itself from spotify iphone to spotify desktop

HI! I have been having problems lately to play music on my phone when my desktop spotify is connected, it keeps swapping! so my music on my phone stops. There is nobody playing music in the laptop because literally I am in front of it.

Gladiadormarco
Newbie
HI! I have been having problems lately to play music on my phone when my desktop spotify is connected, it keeps swapping! so my music on my phone stops. There is nobody playing music in the laptop be...
2021-08-27 3:29:29 PM
2021-08-28 4:24:41 PM
Jeremy
Spotify Legend
422 Views
1 replies
0 likes

422 Views
1 replies
0 likes

Superuser Contribution Play custom Stations app in main macOS desktop app

Is there a way to play custom stations I made in the Stations app on Android in the main macOS desktop app? Do these show up somewhere as custom radio stations?

spoty2021
Casual Listener
Is there a way to play custom stations I made in the Stations app on Android in the main macOS desktop app? Do these show up somewhere as custom radio stations?
2021-08-15 10:18:45 PM
2021-08-25 8:45:44 PM
Eni
Moderator
959 Views
5 replies
0 likes

959 Views
5 replies
0 likes

Solved!!Superuser Contribution Can't login - error code Accesspoint:32

Hi, I can't seem to be able to login to my account in the Spotify app on my Mac (works everywhere else, even in the browser of the Mac etc...). I've restarted the computer, I've done a clean re-install of the Spotify app. The firewall is disabled and...

farsteppa_1
Casual Listener
Hi, I can't seem to be able to login to my account in the Spotify app on my Mac (works everywhere else, even in the browser of the Mac etc...). I've restarted the computer, I've done a clean re-insta...
2021-08-19 1:56:02 PM
2021-08-24 11:16:59 AM
Elena
Moderator
15033 Views
3 replies
0 likes

15033 Views
3 replies
0 likes

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