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Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • dtulman14
  • Casual Listener
  • 26725 Views
  • 15 replies
  • 1 likes
  • Error
    music stops
  • 26725 Views
  • 15 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Community Manager
  • Community Manager
  • 158179 Views
  • 0 replies
  • 34 likes
  • Mac
  • 158179 Views
  • 0 replies
  • 34 likes

Delete 11 GB cache

Hello, I am cleaning out my computer & I discovered a massive cache created by Spotify. I don't know what the content is since I don't have any downloads (as far as I know). Also, this 11 GB cache is in a different location from where my download cac...

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  • Casual Listener
  • Hello, I am cleaning out my computer & I discovered a massive cache created by Spotify.     I don't know what the content is since I don't have any downloads (as far as I know)...
  • jayaoyama
  • Casual Listener
  • 294 Views
  • 1 replies
  • 0 likes
  • 294 Views
  • 1 replies
  • 0 likes

Superuser Contribution No button to view current playlist on mac desktop app

PremiumUSA DeviceMacBook Pro 2017MacOS Mojave My Question or IssueThe bottom right corner of the app used to have a great visual of the album art, which you could click to get to the current playlist you were listening to. Unfortunately, both the alb...

  • Visitor
  • Premium USA   Device MacBook Pro 2017 MacOS Mojave   My Question or Issue The bottom right corner of the app used to have a great visual of the album art, which you could click to g...
  • Elena
  • Moderator
  • 239 Views
  • 1 replies
  • 2 likes
  • 239 Views
  • 1 replies
  • 2 likes

Superuser Contribution Posting playlist to Facebook does not show changed playlist picture, in Premium, MacBook Pro 2017

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Elena
  • Moderator
  • 149 Views
  • 1 replies
  • 0 likes
  • 149 Views
  • 1 replies
  • 0 likes

Superuser Contribution [BUG] When shuffle is enabled, wrong music is highlighted when clicking the song display image.

DeviceMacbook Pro 15 inch 2019 Operating SystemMacOS 10.15.5 Spotify Version1.1.33.569.gced9e0f5 If shuffle is enabled, the wrong music in the list is highlighted when clicking the song image. Shuffle Enabled (highlighted the currently playing song) ...

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  • Regular
  • Device Macbook Pro 15 inch 2019   Operating System MacOS 10.15.5   Spotify Version 1.1.33.569.gced9e0f5   If shuffle is enabled, the wrong music in the list is highlighted whe...
  • AcidSlide
  • Regular
  • 560 Views
  • 6 replies
  • 0 likes
  • bug
    macOS
    shuffle
  • 560 Views
  • 6 replies
  • 0 likes

Superuser Contribution Apariencia en Desktop

PlanPremiumCountryChileDeviceMackbook ProOperating SystemHigh Sierra iOS 10My Question or IssueHe creado una nueva cuenta de Spotify, con el usuario @stgomusic. No he podido cambiar foto de perfil desde Desktop (solo en móvil , no he podido cambiar l...

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  • Casual Listener
  • Plan Premium Country Chile Device Mackbook Pro Operating System High Sierra iOS 10 My Question or Issue He creado una nueva cuenta de Spotify, con el usuario @stgomusic.    ...
  • stgomusic
  • Casual Listener
  • 397 Views
  • 2 replies
  • 0 likes
  • 397 Views
  • 2 replies
  • 0 likes

Superuser Contribution Search bar in liked songs in mac is gone

PlanPremiumCountry Philippines Device(Macbook Pro 15inch late 2013)Operating System(MacOS Mojave) My Question or IssueOkay, so now the updated Spotify UI is kinda hard for me. I can't seem to find a specific songs that i liked in Liked Songs. Can som...

  • Visitor
  •   Plan Premium Country Philippines   Device (Macbook Pro 15inch late 2013) Operating System (MacOS Mojave)   My Question or Issue Okay, so now the updated Spotify UI is ki...
  • Katerina
  • Spotify Legend
  • 277 Views
  • 1 replies
  • 2 likes
  • 277 Views
  • 1 replies
  • 2 likes

Solved!!Superuser Contribution Playing mp4 local files with video

Can I play local mp4 video files as a video rather than playing only the audio? Plan: PremiumCountry: India Device: Samsung Galaxy S10, Macbook AirOperating System: Android 10, MacOS 10.15.5

  • Regular
  • Can I play local mp4 video files as a video rather than playing only the audio?   Plan: Premium Country: India   Device: Samsung Galaxy S10, Macbook Air Operating System: An...
  • Elena
  • Moderator
  • 1213 Views
  • 3 replies
  • 0 likes
  • Android
    Mac
    Play
  • 1213 Views
  • 3 replies
  • 0 likes

Lack of Responsiveness from Support Team

Please respond to attached thread. Can’t believe customer service for Spotify would be so poor. I’ve been a user of Spotify since around its launch. Now that I have an issue, I can’t get assistance. Unbelievable. If this is not resolved I will be can...

  • Regular
  • Please respond to attached thread. Can’t believe customer service for Spotify would be so poor. I’ve been a user of Spotify since around its launch. Now that I have an issue, I can’t get assistance. ...
  • 172 Views
  • 0 replies
  • 1 likes
  • 172 Views
  • 0 replies
  • 1 likes

Superuser Contribution "Hide this Song" does not work on playlist radio

Premium, USmacOS High Sierra (10.13.6), Mac mini Mid-2010 I've been having this issue across multiple devices (all Macs) for the last few months. I've seen other posts about it, and I see that it has been marked as resolved, but I'm still having the ...

  • Visitor
  • Premium, US macOS High Sierra (10.13.6), Mac mini Mid-2010   I've been having this issue across multiple devices (all Macs) for the last few months. I've seen other posts about it, and I see ...
  • Katerina
  • Spotify Legend
  • 372 Views
  • 1 replies
  • 2 likes
  • 372 Views
  • 1 replies
  • 2 likes

Solved!! Disliking Artist/Song Permanently?

Family PlanPremiumUSA Macbook Air Hey! Spotify helped me out a lot yesterday with a hacking situation; somebody added themselves into my family plan, and also hacked into my own library. They added this song (attached image) to literally every single...

  • Casual Listener
  • Family Plan Premium USA   Macbook Air   Hey! Spotify helped me out a lot yesterday with a hacking situation; somebody added themselves into my family plan, and also hacked into my own...
  • pervigilo
  • Casual Listener
  • 326 Views
  • 2 replies
  • 0 likes
  • 326 Views
  • 2 replies
  • 0 likes

Superuser Contribution How to log in with Apple ID on Mac

PlanPremiumCountryAUSDevice MacBook Pro 2018Operating SystemCatalina My Question or IssueHi just switched to Spotify from apple music because of all the headaches they cost me and same here, where is the freakin log in with the apple id button on the...

  • Casual Listener
  • Plan Premium Country AUS Device  MacBook Pro 2018 Operating System Catalina   My Question or Issue Hi just switched to Spotify from apple music because of all the headaches they c...
  • Katerina
  • Spotify Legend
  • 2404 Views
  • 2 replies
  • 0 likes
  • 2404 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify Playlist Cover Problem

Hi! So lately I logged onto the desktop MAC version of Spotify. I use it to edit my playlists easier and replace covers. Yet I noticed that there had been a new update in which I can no longer edit my playlist cover. (I am unsure if this was a true u...

  • Casual Listener
  • Hi! So lately I logged onto the desktop MAC version of Spotify. I use it to edit my playlists easier and replace covers. Yet I noticed that there had been a new update in which I can no longer edit ...
  • Xenia
  • Moderator
  • 763 Views
  • 5 replies
  • 1 likes
  • bug
    cover
    edits
    Playlist
    Troubleshooting
  • 763 Views
  • 5 replies
  • 1 likes

Superuser Contribution Music playing through speakers instead of headphone...

PlanPremiumCountry DeviceMacBook Pro 2019Operating SystemMacos catalina My Question or IssueHi,I've been using the Spotify app on my MacBook Pro for a year now, with any problem. Just today, as I wanted to listen to some music; the sound of Spotify c...

  • Regular
  • Plan Premium Country   Device MacBook Pro 2019 Operating System Macos catalina   My Question or Issue Hi, I've been using the Spotify app on my MacBook Pro for a year now, with a...
  • MattSuda
  • Spotify Star
  • 6418 Views
  • 12 replies
  • 2 likes
  • 6418 Views
  • 12 replies
  • 2 likes

Superuser Contribution Friends Activity and Playlist covers

PlanFreeCountryUSADeviceMacBook AirOperating SystemmacOS Catalina My Question or IssueI just got this new laptop and when I first downloaded Spotify I could see my friends activities and even have the setting switched on to where it should but it's b...

  • Visitor
  • Plan Free Country USA Device MacBook Air Operating System macOS Catalina   My Question or Issue I just got this new laptop and when I first downloaded Spotify I could see my friends ac...
  • Ivan
  • Spotify Legend
  • 340 Views
  • 2 replies
  • 0 likes
  • 340 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Mac search gives unplayable songs

PremiumUKDevice - MacOperating System - macOS Catalina v10.15.2 My Question or IssueWhen I search for any song using the search bar on my mac it gives the expected titles but also titles of the same name that are unplayable which have a number (e.g 0...

Spotify Screenshot.png Spotify Screenshot 2.png
  • Visitor
  • Premium UK Device - Mac Operating System - macOS Catalina v10.15.2   My Question or Issue When I search for any song using the search bar on my mac it gives the expected titles b...
  • Elena
  • Moderator
  • 259 Views
  • 1 replies
  • 0 likes
  • 259 Views
  • 1 replies
  • 0 likes

Can't filter my albums

Spotify 1.1.33.569.gced9e0f5 on Mac OS 10.14.6. If I go to the Albums page under Your Library, the Filter field no longer works. No matter what I type there, it still shows all my albums. The field DOES work on Liked Songs, Artists, etc.. This has be...

  • Regular
  • Spotify 1.1.33.569.gced9e0f5 on Mac OS 10.14.6.   If I go to the Albums page under Your Library, the Filter field no longer works. No matter what I type there, it still shows all my album...
  • AeroZ
  • Composer
  • 306 Views
  • 1 replies
  • 2 likes
  • 306 Views
  • 1 replies
  • 2 likes

playlist covers !!!

i just want to change my playlist covers. i want to know the exact size picture that they want. idk why the updated it ... i hate it PLEASE let me go back . i can't do anything there's so many glitches . i've defended the **bleep** out of spotify out...

  • Casual Listener
  • i just want to change my playlist covers. i want to know the exact size picture that they want. idk why the updated it ... i hate it PLEASE let me go back . i can't do anything there's so many glitch...
  • please-
  • Casual Listener
  • 1036 Views
  • 1 replies
  • 1 likes
  • Playlist Cover
  • 1036 Views
  • 1 replies
  • 1 likes

Sort playlist on Mac Desktop

Using Mac OS Catalina 10.15.4. I can no longer view songs in a playlist by recently added showing first. The songs show in the order they were added (top song was first added, most recently added at the bottom)I used to have them sorted by date added...

  • Visitor
  • Using Mac OS Catalina 10.15.4.  I can no longer view songs in a playlist by recently added showing first.  The songs show in the order they were added (top song was first added, most recent...
  • AeroZ
  • Composer
  • 821 Views
  • 1 replies
  • 2 likes
  • Mac
  • 821 Views
  • 1 replies
  • 2 likes

[Desktop] Spotify unreasonably resource hungry even in background

Spotify Desktop App uses more continuous resources than any other program I run. Even if there's NOTHING going on, no music playing, the app not even displaying. This is totally unreasonable and must be due to a resource usage bug of some sort. When ...

  • Newbie
  • Spotify Desktop App uses more continuous resources than any other program I run. Even if there's NOTHING going on, no music playing, the app not even displaying. This is totally unreasonable and must...
  • 289 Views
  • 0 replies
  • 0 likes
  • Desktop
  • 289 Views
  • 0 replies
  • 0 likes

Language errors in Mac App

I run Spotify in Swedish. On my iPhone, everything is in Swedish in the Spotify app. But on my Mac, there are some things in English in the Spotify app. I attach a picture where the red arrows show the bugs in the Mac app, and the green arrows show w...

  • Not applicable
  • I run Spotify in Swedish. On my iPhone, everything is in Swedish in the Spotify app. But on my Mac, there are some things in English in the Spotify app. I attach a picture where the red arrows show t...
  • user-removed
  • Not applicable
  • 698 Views
  • 3 replies
  • 0 likes
  • errors
    language
    Mac
  • 698 Views
  • 3 replies
  • 0 likes