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Not downloading, zip file corrupted Mac

I just purchased a m4 macbook running 26.2 Tahoe. I tried downloading spotify from Safari and Chrome. Every time I try to open the zip file it says Unable to expand "SpotifyInstaller.zip" into "Desktop". (Error 79 - Inappropriate file type or format....

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zahirramcharan

Visitor

15861 Views

79 replies

9 likes

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  • 79 replies
  • 9 likes

Solved!! How to stop Spotify from starting on login on macOS

hi! this is the same question as this one but because it’s marked as solved and the solution doesn’t work for me, I’m posting it again. I’ve double checked:1) I have no “login items” for my user in the Users & Groups pref pane2) when I right click th...

Music Fan

sp0tifyispants

Casual Listener

38836 Views

8 replies

1 likes

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Solved!! Cant download Spotify on Mac OS 10.15.7

PlanPremiumCountryUnited States Of AmericaDeviceMacBook Pro (15-inch, Mid 2010)Operating SystemMac OS Catalina 10.15.7 My Question or IssueWhen I try to install Spotify the installer says "Unsupported PlatformSorry, this version of Spotify is for mac...

Newbie

grumotdj

Casual Listener

38338 Views

7 replies

0 likes

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Solved!! Can't post my playlist in playlist exchange forum

Hi there, I have this technical issue, I tried to make a post in the Playlist Exchange community but the system keeps on rejecting my post, saying that I must enter a valid Spotify URI, and that's what I'm doing but I can't fix the problem.Already tr...

Regular

Hi there, I have this technical issue, I tried to make a post in the Playlist Exchange community but the system keeps on rejecting my post, saying that I must enter a valid Spotify URI, and that's wh...

Emilia_8

Community Legend

2252 Views

5 replies

0 likes

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Solved!! Local Files on Mac Catalina

GerätMacBook ProBetriebssystemCatalina Hi!I can't play local mp3 Files on my Desktop APP. I added my local Folder, but Music is shown like this (1 second): The Files are free,- no protection.....Any ideas?Kind regards from GermanyBernd

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Gerät MacBook Pro Betriebssystem Catalina   Hi! I can't play local mp3 Files on my Desktop APP. I added my local Folder, but Music is shown like this (1 second):     &nb...

pastinake

Casual Listener

2066 Views

2 replies

0 likes

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Solved!! Can't find cache folder

Plan: Premium (Canada) Device: iMac (OS Mojave) My spotify app is extremely slow. I have looked through previous posts dealing with the same issue, and have found a guide for fixing this problem (linked below). However, the spotify cache folder that ...

Casual Listener

Plan: Premium (Canada)   Device: iMac (OS Mojave)   My spotify app is extremely slow. I have looked through previous posts dealing with the same issue, and have found a guide for f...

Emilia_8

Community Legend

6104 Views

3 replies

0 likes

Cache
Mac
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Solved!! i can't change the song arrangement in my playlist

PlanPremiumCountryTurkeyDeviceMacbook Air My Question or IssueNormally you can change the arrangement of songs in a playlist by dragging one but it doesn't work in just one of my playlists, in other playlists I don't have a problem with it and can ch...

Music Fan

Plan Premium Country Turkey Device Macbook Air   My Question or Issue Normally you can change the arrangement of songs in a playlist by dragging one but it doesn't work in just one of my...

selencetinkaya_

Music Fan

1901 Views

2 replies

0 likes

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Solved!! Mojave text issues on non-Retina

Hi all, Have just upgraded to Mojave, and I use an external monitor alongside my Retina MacBook Pro (early 2015). However, the fonts look terrible on Spotify when using my non-Retina display. There's been plenty of chat online about Apple disabling s...

Casual Listener

Hi all,   Have just upgraded to Mojave, and I use an external monitor alongside my Retina MacBook Pro (early 2015). However, the fonts look terrible on Spotify when using my non-Retina display...

oscarolar

Newbie

7104 Views

10 replies

5 likes

macOS Mojave
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Solved!! Spotify completely not working

PlanPremiumCountryUKDeviceMacbook Air Early 2015Operating SystemMacOS Mojave My Question or IssueSpotify just doesn't work at all. After opening the app, none of my friends appear. I click on my playlist and none of my songs are present. I try to pla...

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Plan Premium Country UK Device Macbook Air Early 2015 Operating System MacOS Mojave   My Question or Issue Spotify just doesn't work at all. After opening the app, none of my friends a...

sallsdagrate

Casual Listener

1696 Views

2 replies

1 likes

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Solved!! Unable to link spotify and facebook

Plan - PremiumCountry - UK Device - Macbook Pro 13 inch, 2017Operating System - MacOS Mojave 10.14.16 My Question or Issue I've tried multiple ways to connect my Spotify and Facebook over the last few weeks but have been unsuccessful. When I click on...

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Plan - Premium Country - UK   Device - Macbook Pro 13 inch, 2017 Operating System - MacOS Mojave 10.14.16   My Question or Issue   I've tried multiple ways to connect my S...

OneByBoo

Roadie

1832 Views

3 replies

0 likes

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Solved!! Queue won't queue

Trying to set up a queue from my playlists (which I do regularly), but nothing is loading int he queue. I am in Mohave 10.14.6 and Spotirfy just ran an update yesterday. Now this. Please fix before my morning session at 8:45 am EST.

Visitor

Trying to set up a queue from my playlists (which I do regularly), but nothing is loading int he queue. I am in Mohave 10.14.6 and Spotirfy just ran an update yesterday. Now this. Please fix before m...

OneByBoo

Roadie

2151 Views

1 replies

0 likes

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Solved!!Superuser Contribution Daily Mixes are regular playlists

I may be posting this on the Mac forum but this is happening on all of my devices including my MacBook Pro Retina. My other devices that I have Spotify Premium are my iPad Pro 2018, my iPhone 8 Plus and my iPhone 6S Plus. So today I was browsing my S...

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I may be posting this on the Mac forum but this is happening on all of my devices including my MacBook Pro Retina. My other devices that I have Spotify Premium are my iPad Pro 2018, my iPhone 8 Plus ...

Robbie1874

Casual Listener

8921 Views

10 replies

2 likes

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Solved!! Song title with a time in it adds a base date of 1899-12-31 in front of it.

My Issue:When a song title has a time in it, a base date of 1899-12-31 is added with the time displayed in 24-hour format. Please see the attached screenshot of Elliot Smith's song "2:45 AM" as an example. The title displays properly in the album tra...

Casual Listener

My Issue: When a song title has a time in it, a base date of 1899-12-31 is added with the time displayed in 24-hour format. Please see the attached screenshot of Elliot Smith's song "2:45 AM" as an ...

AndrewRobs01

Composer

2930 Views

4 replies

0 likes

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Troubles with Mac El Capitan 10.11.6

Hello,since months Spotify on my Mac El Capitan (10.11.6) gets slower and slower. It needs maybe up to ten minutes to see not a black screen only.But also when playlists are loaded after such long time, normally it is not possible to start any list o...

Regular

Hello, since months Spotify on my Mac El Capitan (10.11.6) gets slower and slower. It needs maybe up to ten minutes to see not a black screen only. But also when playlists are loaded after such lon...

elf_chiu_chiu

Visitor

4587 Views

2 replies

0 likes

capitan
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Solved!! boo

booboo

Visitor

booboo

Emilia_8

Community Legend

1580 Views

1 replies

0 likes

profile picture
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  • 1 replies
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Solved!! Wrong song when clicking on the album jacket

PlanPremiumCountryFranceDeviceMacBookPro 2018Operating SystemmacOS 10.14.6 My Question or IssueI've got more than 4000 songs on a playlist, I don't know if it does something but, when I click on the jacket of the song, it doesn't focus the right song...

Casual Listener

Plan Premium Country France Device MacBookPro 2018 Operating System macOS 10.14.6   My Question or Issue I've got more than 4000 songs on a playlist, I don't know if it does something ...

Emilia_8

Community Legend

1413 Views

1 replies

0 likes

bug
macOS
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Solved!! Plays start and end of song only

Plan Premium for Family (master)DeviceMacbook Pro (2018 15")Operating SystemMacOS 10.3.5 I am playing back a particular album, and it will play around 20-30 seconds of the song, and then skip to play the last 20 seconds of a song. I once selected to ...

Casual Listener

  Plan Premium for Family (master) Device Macbook Pro (2018 15") Operating System MacOS 10.3.5   I am playing back a particular album, and it will play around 20-30 seconds of the so...

rnodern

Casual Listener

1893 Views

2 replies

0 likes

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Solved!! Down load time

HelloHow long does it take Spotify to play music after you have logged on? I have a fast connection and all other apps work very fast. Spotify takes 4 to five minutes. Is that normal?Matt

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  Hello How long does it take Spotify to play music after you have logged on? I have a fast connection and all other apps work very fast. Spotify takes 4 to five minutes. Is that normal? Matt

mjhs018

Casual Listener

2359 Views

3 replies

0 likes

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Solved!! Keeping local files in playlists when migrating to new laptop

I have a lot of local files on my current laptop, and I have a lot of playlists that mix Spotify music and local files. I moonlight as a DJ so those playlists are super important to me-- I have over 20 playlists with several hundred songs each, some ...

Casual Listener

I have a lot of local files on my current laptop, and I have a lot of playlists that mix Spotify music and local files. I moonlight as a DJ so those playlists are super important to me-- I have over ...

Loxer

Community Legend

1492 Views

1 replies

0 likes

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  • 1 replies
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Solved!! [UI Bug] Boolean showing instead of Podcast title

PlanPremiumCountryCanadaDeviceMacbook Pro late 2016Operating SystemMojave MacOS I'm on build "1.1.15.448.g00fba0e3"When I scroll down on a Podcast's homepage, the banner that shrinks shows "true" instead of the actual Podcast name.

Casual Listener

Plan Premium Country Canada Device Macbook Pro late 2016 Operating System Mojave MacOS   I'm on build "1.1.15.448.g00fba0e3" When I scroll down on a Podcast's homepage, the banner that...

Loxer

Community Legend

2122 Views

2 replies

0 likes

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Solved!! Spotify Mac Desktop App can't Play Songs or Load Liked Songs.

For the past week or so my Spotify desktop app had been having an issue where songs would freeze a few seconds in so I decided to do a clean install per the instructions provided by Spotify (deleting cache, deleting the application, deleting the Spot...

Casual Listener

For the past week or so my Spotify desktop app had been having an issue where songs would freeze a few seconds in so I decided to do a clean install per the instructions provided by Spotify (deleting...

glscott

Newbie

14711 Views

6 replies

4 likes

  • 14711 Views
  • 6 replies
  • 4 likes

Solved!! How can I get song video loops to show on my iMac. They work fine on my phone!

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

BuppyRabbit

Casual Listener

2532 Views

2 replies

0 likes

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