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Not downloading, zip file corrupted Mac

I just purchased a m4 macbook running 26.2 Tahoe. I tried downloading spotify from Safari and Chrome. Every time I try to open the zip file it says Unable to expand "SpotifyInstaller.zip" into "Desktop". (Error 79 - Inappropriate file type or format....

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zahirramcharan

Visitor

16853 Views

79 replies

9 likes

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  • 79 replies
  • 9 likes

Solved!! How to stop Spotify from starting on login on macOS

hi! this is the same question as this one but because it’s marked as solved and the solution doesn’t work for me, I’m posting it again. I’ve double checked:1) I have no “login items” for my user in the Users & Groups pref pane2) when I right click th...

Music Fan

sp0tifyispants

Casual Listener

40570 Views

8 replies

1 likes

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Solved!! Cant download Spotify on Mac OS 10.15.7

PlanPremiumCountryUnited States Of AmericaDeviceMacBook Pro (15-inch, Mid 2010)Operating SystemMac OS Catalina 10.15.7 My Question or IssueWhen I try to install Spotify the installer says "Unsupported PlatformSorry, this version of Spotify is for mac...

Newbie

grumotdj

Casual Listener

39291 Views

7 replies

0 likes

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Solved!! Can not download Mac app

Plan: PremiumCountry: SpainDevice: MacBook High Sierra When I try to download Spotify client for Mac from the official page https://www.spotify.com/int/download/mac/ I get 404 error:

Newbie

Plan: Premium Country: Spain Device: MacBook High Sierra   When I try to download Spotify client for Mac from the official page https://www.spotify.com/int/download/mac/ I get 404 ...

Emilia_8

Community Legend

1220 Views

1 replies

0 likes

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Solved!!Superuser Contribution Inconsistent label on the French Mac Desktop App

Hi team, i am a French user of your services.On the Mac Desktop App (1.1.21.1654.g282a2807), once on my profile page, the French labels used for the "Following" and "Followers" sections are misleading and not aligned to the ones (that are correct to ...

Visitor

Hi team, i am a French user of your services. On the Mac Desktop App (1.1.21.1654.g282a2807), once on my profile page, the French labels used for the "Following" and "Followers" sections are mislead...

Peter

Spotify Legend

1003 Views

3 replies

0 likes

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Solved!! Highlight playing track in playlist not working properly.

Plan: PremiumCountry: UKDevice: MacOS I've only just noticed the the jump-to-now-playing where you click the song title and it looks like it's supposed to jump to and highlight that track in the playlist, except that it jumps to the wrong track most ...

Regular

Plan: Premium Country: UK Device: MacOS   I've only just noticed the the jump-to-now-playing where you click the song title and it looks like it's supposed to jump to and highlight that...

gyabire

Casual Listener

4881 Views

2 replies

2 likes

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It's NOT possible to change the location where your music is stored. [Mac OS X]

PlanPremiumCountryNorwayDeviceMacbook Air Early 2014Operating SystemmacOS MOJAVE 10.14.6 My Question or IssueI have changed the Setting for "Offline Storage Location" in the Spotify settings to my external sd Card.When I stream songs or download anyt...

Regular

Plan Premium Country Norway Device Macbook Air Early 2014 Operating System macOS MOJAVE 10.14.6   My Question or Issue I have changed the Setting for "Offline Storage Location" in...

Jacob

Community Legend

3839 Views

11 replies

0 likes

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Solved!! [Desktop] Can't change my profile picture

PlanPremiumCountry USA DeviceMacbook Pro 2019Operating System(iOS 10.14.3 My Question or IssueI recently removed my current profile in order to change it. Now when I add a new photo after clicking the change button, it's not there. It shows up but on...

Visitor

Plan Premium Country USA   Device Macbook Pro 2019 Operating System (iOS 10.14.3   My Question or Issue I recently removed my current profile in order to change it. Now when I add...

onzy123

Newbie

2142 Views

4 replies

7 likes

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  • 7 likes

Solved!! Ads playing on podcast even on premium

Premium planCountry: New Zealand DeviceMacbook Pro late 2016Operating SystemMac OS Mojave My Question or IssueI've been listening to the Magnus Archives podcast and I'm getting this problem where it'll play ads before the episode even though I have p...

Newbie

Premium plan Country: New Zealand   Device Macbook Pro late 2016 Operating System Mac OS Mojave   My Question or Issue I've been listening to the Magnus Archives podcast and I'm ge...

clockwatching13

Casual Listener

3475 Views

1 replies

0 likes

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Solved!! Media Keys not working (F7,F8,F9)

Plan: Premium StudentCountry: USA Device: Macbook ProOperating System: High SierraMy Question or Issue: I used to be able to use the media keys (F7 for previous, F8 for play/pause, and F9 for next) to control spotify on my macbook pro. These no longe...

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Plan: Premium Student Country: USA   Device: Macbook Pro Operating System: High Sierra My Question or Issue:   I used to be able to use the media keys (F7 for previous, F8 for play/p...

piercoucou

Visitor

14972 Views

4 replies

1 likes

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  • 1 likes

Desktop Spotify crashes every time on macOS 10.14.6

Plan PremiumBulgaria DeviceMacBook Pro (15-inch, 2018)Operating SystemMojave 10.14.6 My Question or IssueEverytime I try to start Spotify it just crashes (does not start). Tried adding in privacy settings accessibility, no luck.Tried uninstalling the...

Regular

Plan Premium Bulgaria   Device MacBook Pro (15-inch, 2018) Operating System Mojave 10.14.6   My Question or Issue Everytime I try to start Spotify it just crashes (does not st...

jdavchev

Regular

5306 Views

9 replies

3 likes

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  • 3 likes

Solved!! Can't post my playlist in playlist exchange forum

Hi there, I have this technical issue, I tried to make a post in the Playlist Exchange community but the system keeps on rejecting my post, saying that I must enter a valid Spotify URI, and that's what I'm doing but I can't fix the problem.Already tr...

Regular

Hi there, I have this technical issue, I tried to make a post in the Playlist Exchange community but the system keeps on rejecting my post, saying that I must enter a valid Spotify URI, and that's wh...

Emilia_8

Community Legend

2254 Views

5 replies

0 likes

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Solved!! Local Files on Mac Catalina

GerätMacBook ProBetriebssystemCatalina Hi!I can't play local mp3 Files on my Desktop APP. I added my local Folder, but Music is shown like this (1 second): The Files are free,- no protection.....Any ideas?Kind regards from GermanyBernd

Casual Listener

Gerät MacBook Pro Betriebssystem Catalina   Hi! I can't play local mp3 Files on my Desktop APP. I added my local Folder, but Music is shown like this (1 second):     &nb...

pastinake

Casual Listener

2074 Views

2 replies

0 likes

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Solved!! Can't find cache folder

Plan: Premium (Canada) Device: iMac (OS Mojave) My spotify app is extremely slow. I have looked through previous posts dealing with the same issue, and have found a guide for fixing this problem (linked below). However, the spotify cache folder that ...

Casual Listener

Plan: Premium (Canada)   Device: iMac (OS Mojave)   My spotify app is extremely slow. I have looked through previous posts dealing with the same issue, and have found a guide for f...

Emilia_8

Community Legend

6126 Views

3 replies

0 likes

Cache
Mac
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Solved!! i can't change the song arrangement in my playlist

PlanPremiumCountryTurkeyDeviceMacbook Air My Question or IssueNormally you can change the arrangement of songs in a playlist by dragging one but it doesn't work in just one of my playlists, in other playlists I don't have a problem with it and can ch...

Music Fan

Plan Premium Country Turkey Device Macbook Air   My Question or Issue Normally you can change the arrangement of songs in a playlist by dragging one but it doesn't work in just one of my...

selencetinkaya_

Music Fan

1902 Views

2 replies

0 likes

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Solved!! Mojave text issues on non-Retina

Hi all, Have just upgraded to Mojave, and I use an external monitor alongside my Retina MacBook Pro (early 2015). However, the fonts look terrible on Spotify when using my non-Retina display. There's been plenty of chat online about Apple disabling s...

Casual Listener

Hi all,   Have just upgraded to Mojave, and I use an external monitor alongside my Retina MacBook Pro (early 2015). However, the fonts look terrible on Spotify when using my non-Retina display...

oscarolar

Newbie

7118 Views

10 replies

5 likes

macOS Mojave
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  • 10 replies
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Solved!! Spotify completely not working

PlanPremiumCountryUKDeviceMacbook Air Early 2015Operating SystemMacOS Mojave My Question or IssueSpotify just doesn't work at all. After opening the app, none of my friends appear. I click on my playlist and none of my songs are present. I try to pla...

Casual Listener

Plan Premium Country UK Device Macbook Air Early 2015 Operating System MacOS Mojave   My Question or Issue Spotify just doesn't work at all. After opening the app, none of my friends a...

sallsdagrate

Casual Listener

1703 Views

2 replies

1 likes

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  • 2 replies
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Solved!! Unable to link spotify and facebook

Plan - PremiumCountry - UK Device - Macbook Pro 13 inch, 2017Operating System - MacOS Mojave 10.14.16 My Question or Issue I've tried multiple ways to connect my Spotify and Facebook over the last few weeks but have been unsuccessful. When I click on...

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Plan - Premium Country - UK   Device - Macbook Pro 13 inch, 2017 Operating System - MacOS Mojave 10.14.16   My Question or Issue   I've tried multiple ways to connect my S...

OneByBoo

Roadie

1833 Views

3 replies

0 likes

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Solved!! Queue won't queue

Trying to set up a queue from my playlists (which I do regularly), but nothing is loading int he queue. I am in Mohave 10.14.6 and Spotirfy just ran an update yesterday. Now this. Please fix before my morning session at 8:45 am EST.

Visitor

Trying to set up a queue from my playlists (which I do regularly), but nothing is loading int he queue. I am in Mohave 10.14.6 and Spotirfy just ran an update yesterday. Now this. Please fix before m...

OneByBoo

Roadie

2153 Views

1 replies

0 likes

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  • 1 replies
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Solved!!Superuser Contribution Daily Mixes are regular playlists

I may be posting this on the Mac forum but this is happening on all of my devices including my MacBook Pro Retina. My other devices that I have Spotify Premium are my iPad Pro 2018, my iPhone 8 Plus and my iPhone 6S Plus. So today I was browsing my S...

Casual Listener

I may be posting this on the Mac forum but this is happening on all of my devices including my MacBook Pro Retina. My other devices that I have Spotify Premium are my iPad Pro 2018, my iPhone 8 Plus ...

Robbie1874

Casual Listener

9019 Views

10 replies

2 likes

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  • 10 replies
  • 2 likes

Solved!! Song title with a time in it adds a base date of 1899-12-31 in front of it.

My Issue:When a song title has a time in it, a base date of 1899-12-31 is added with the time displayed in 24-hour format. Please see the attached screenshot of Elliot Smith's song "2:45 AM" as an example. The title displays properly in the album tra...

Casual Listener

My Issue: When a song title has a time in it, a base date of 1899-12-31 is added with the time displayed in 24-hour format. Please see the attached screenshot of Elliot Smith's song "2:45 AM" as an ...

AndrewRobs01

Composer

2933 Views

4 replies

0 likes

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Troubles with Mac El Capitan 10.11.6

Hello,since months Spotify on my Mac El Capitan (10.11.6) gets slower and slower. It needs maybe up to ten minutes to see not a black screen only.But also when playlists are loaded after such long time, normally it is not possible to start any list o...

Regular

Hello, since months Spotify on my Mac El Capitan (10.11.6) gets slower and slower. It needs maybe up to ten minutes to see not a black screen only. But also when playlists are loaded after such lon...

elf_chiu_chiu

Visitor

4603 Views

2 replies

0 likes

capitan
  • 4603 Views
  • 2 replies
  • 0 likes