Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Mac
Every time my desktop app starts up another window appears for https://xpui.app.spotify.com/index.html with the error:DNS_PROBE_FINISHED_NXDOMAIN The app works fine but it's incredibly annoying to have this random window appear every single time. Mac...
Casual Listener
43096 Views
65 replies
12 likes
PlanPremiumCountryUnited States Of AmericaDeviceMacBook Pro (15-inch, Mid 2010)Operating SystemMac OS Catalina 10.15.7 My Question or IssueWhen I try to install Spotify the installer says "Unsupported PlatformSorry, this version of Spotify is for mac...
Visitor
33670 Views
5 replies
0 likes
How do I clear the recently played items that appear on the home screen upon launching the desktop app? If I go into the Recently Played section and remove them there, they still show up on the home screen.
Visitor
182695 Views
12 replies
25 likes
HelloHow long does it take Spotify to play music after you have logged on? I have a fast connection and all other apps work very fast. Spotify takes 4 to five minutes. Is that normal?Matt
Hello How long does it take Spotify to play music after you have logged on? I have a fast connection and all other apps work very fast. Spotify takes 4 to five minutes. Is that normal? Matt
Casual Listener
2307 Views
3 replies
0 likes
I have a lot of local files on my current laptop, and I have a lot of playlists that mix Spotify music and local files. I moonlight as a DJ so those playlists are super important to me-- I have over 20 playlists with several hundred songs each, some ...
I have a lot of local files on my current laptop, and I have a lot of playlists that mix Spotify music and local files. I moonlight as a DJ so those playlists are super important to me-- I have over ...
Community Legend
1455 Views
1 replies
0 likes
PlanPremiumCountryCanadaDeviceMacbook Pro late 2016Operating SystemMojave MacOS I'm on build "1.1.15.448.g00fba0e3"When I scroll down on a Podcast's homepage, the banner that shrinks shows "true" instead of the actual Podcast name.
Plan Premium Country Canada Device Macbook Pro late 2016 Operating System Mojave MacOS I'm on build "1.1.15.448.g00fba0e3" When I scroll down on a Podcast's homepage, the banner that...
Community Legend
2089 Views
2 replies
0 likes
For the past week or so my Spotify desktop app had been having an issue where songs would freeze a few seconds in so I decided to do a clean install per the instructions provided by Spotify (deleting cache, deleting the application, deleting the Spot...
For the past week or so my Spotify desktop app had been having an issue where songs would freeze a few seconds in so I decided to do a clean install per the instructions provided by Spotify (deleting...
Newbie
14481 Views
6 replies
4 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Casual Listener
2485 Views
2 replies
0 likes
Hi, every one!I am desperate... all my playlists are empty and cannot listen to any song in my spotify desktop (MAC). I try to uninstall spotify hundred of time but is not working.. I think I changed something by mistake and now I cannot listen to an...
Hi, every one! I am desperate... all my playlists are empty and cannot listen to any song in my spotify desktop (MAC). I try to uninstall spotify hundred of time but is not working.. I think...
Casual Listener
1997 Views
4 replies
0 likes
PlanPremiumCountrySwedenDeviceMacOperating SystemOS 10.12.6 My Question or IssueI wonder why the new "liked song" feature (the heart) which has replaced the "saved song" feature (the checked sign) is not working at all... In the past, only "saved son...
Plan Premium Country Sweden Device Mac Operating System OS 10.12.6 My Question or Issue I wonder why the new "liked song" feature (the heart) which has replaced the "saved song" feat...
Composer
5125 Views
6 replies
0 likes
when i save and download an album, every song on it automatically downloads to be available offline. is it possible to save and download an album but stop the songs that aren't saved from being downloaded too? i want to still have the album in my lib...
when i save and download an album, every song on it automatically downloads to be available offline. is it possible to save and download an album but stop the songs that aren't saved from being downl...
Not applicable
3656 Views
2 replies
0 likes
Plan PremiumCountry USA DeviceMacOperating SystemMojave My Question or IssueWhen listening on another device the option for adding a song to your liked songs list directly from the Now Playing Bar is not possible as it is greyed out. This feature is ...
Plan Premium Country USA Device Mac Operating System Mojave My Question or Issue When listening on another device the option for adding a song to your liked songs list dir...
Casual Listener
975 Views
1 replies
0 likes
PremiumSweden Mac Mini mid 2011OS 10.13.6 Unshuffled music shuffles. If this is a feature I find no way to turn it off.The only temporary solution I have found is to change to the next song manually after every single song.
Premium Sweden Mac Mini mid 2011 OS 10.13.6 Unshuffled music shuffles. If this is a feature I find no way to turn it off. The only temporary solution I have found is to change ...
Casual Listener
673 Views
1 replies
0 likes
PlanPremiumCountry Sweden DeviceMac Mini mid 2011Operating System(iOS 10.13,6) My Question or IssueI use Spotify on several devices: computers, my phone etc. Today when I switched back to one computer, after having used another computer for a few mon...
Plan Premium Country Sweden Device Mac Mini mid 2011 Operating System (iOS 10.13,6) My Question or Issue I use Spotify on several devices: computers, my phone etc. Today when ...
Casual Listener
1058 Views
1 replies
0 likes
PlanPremiumCountryThe Netherlands Devicemacbook pro 2013Operating SystemmacOS Mojave 10.14.6 My Question or Issue I'm not sure if this is a bug or new "feature" but it's seriously annoying, I have my playlist on sluffle mode (since forever), and now ...
Plan Premium Country The Netherlands Device macbook pro 2013 Operating System macOS Mojave 10.14.6 My Question or Issue I'm not sure if this is a bug or new "feature"...
Regular
932 Views
2 replies
0 likes
PlanPremium Family Plan DeviceMacbook Air 2017 Operating SystemiOS 10 My Question or IssueI bought a 2017 Macbook Air and installed the Spotify desktop app. None of my playlists, saved albums, recommendations, etc. appear. I assumed my existing profi...
Plan Premium Family Plan Device Macbook Air 2017 Operating System iOS 10 My Question or Issue I bought a 2017 Macbook Air and installed the Spotify desktop app. None of...
Community Legend
1557 Views
5 replies
0 likes
PlanPremiumCountryUSADeviceMacBook Pro 2017 + Beats headphones Operating SystemUp-to-date iOS For over a week, Spotify on my MacBook will play songs but there's no sound, either through the speakers on my Beats headphones. The songs will play but no ...
Plan Premium Country USA Device MacBook Pro 2017 + Beats headphones Operating System Up-to-date iOS For over a week, Spotify on my MacBook will play songs but there's no s...
Casual Listener
4931 Views
6 replies
0 likes
PlanPremiumUnited States DeviceMacBook AirOperating SystemI'm not sure, but I think it's up to date.My Question or Issue So this just happened recently. When I play songs on my mac the cover art just doesn't load. Nothing. There isn't a music note an...
Plan Premium United States Device MacBook Air Operating System I'm not sure, but I think it's up to date. My Question or Issue So this just happened recently. When I play song...
Community Legend
983 Views
2 replies
0 likes
Plan - PremiumCountry - NLDevice - Macbook Pro early 2015Operating System - MacOS 10.14 My Question or IssueI cannot see any album covers, I was seeing only covers of downloaded songs, now i deleted and reinstalled, now I no longer have downloaded so...
Plan - Premium Country - NL Device - Macbook Pro early 2015 Operating System - MacOS 10.14 My Question or Issue I cannot see any album covers, I was seeing only covers of ...
Casual Listener
2113 Views
4 replies
0 likes
I have a mac book air, and whenever i am playing music through my earbuds and i shut my macbook, the music pauses. is there any way i can play music when i shut my macbook?
I have a mac book air, and whenever i am playing music through my earbuds and i shut my macbook, the music pauses. is there any way i can play music when i shut my macbook?
Community Legend
20240 Views
1 replies
1 likes
Plan PremiumCountry Czech Republic DeviceImac 10.11.6 My Question or IssueI cannot listen to my music, it plays only few seconds and then it switches to something else (always the same). It also switches automatically to a different device (chrome).O...
Plan Premium Country Czech Republic Device Imac 10.11.6 My Question or Issue I cannot listen to my music, it plays only few seconds and then it switches to something else...
Community Legend
886 Views
3 replies
0 likes
Plan: Not sureFree/Premium: PaidCountry: USA Device(Mac Mini)Operating System(Mojave 10.14) My Question or Issue:I cannot read the text. It is seriously ridiculous. I estimate it is the equivalent is about 4 pt text on a printed page. Why aren't ther...
Plan: Not sure Free/Premium: Paid Country: USA Device (Mac Mini) Operating System (Mojave 10.14) My Question or Issue: I cannot read the text. It is seriously ridiculo...
Community Legend
994 Views
1 replies
0 likes
I recently bought a new Macbook Air, and I made a new playlist just today. When I uploaded a picture, it worked just fine and it showed up perfectly. However, when I tried to change the picture of an older playlist, it just wouldn't change. While I w...
I recently bought a new Macbook Air, and I made a new playlist just today. When I uploaded a picture, it worked just fine and it showed up perfectly. However, when I tried to change the picture of an...
Casual Listener
1724 Views
2 replies
0 likes
