Media Keys not working (F7,F8,F9)

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Media Keys not working (F7,F8,F9)

elaine92
Casual Listener

Plan: Premium Student

Country: USA

 

Device: Macbook Pro

Operating System: High Sierra

My Question or Issue:

 

I used to be able to use the media keys (F7 for previous, F8 for play/pause, and F9 for next) to control spotify on my macbook pro. These no longer work, I have to switch screens and use the mouse to click the icons within spotify.

 

Please note - I do not have any chrome extensions hijacking my media keys. I have quit and restarted spotify, this issue persists when spotify is the only program running. I am not sure what happened, but please do not try to redirect me to the spotify community thread about chrome extensions. this is not my problem.

 

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Re: Media Keys not working (F7,F8,F9)

Rock Star 16
Rock Star 16

Hey @elaine92, welcome to the Community.

Hope you're doing great!

 

I know it sounds simple, but it's often overlooked. Could you try a clean reinstall of the app? Just follow these steps.

 

Also, try updating to macOS Mojave 10.14.6 as it's the latest version currently available, until Apple unveils tomorrow when the new version, macOS 10.15 Catalina will become available.

 

Thanks :)

LoxerRock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
2 Replies
Solution!

Re: Media Keys not working (F7,F8,F9)

Rock Star 16
Rock Star 16

Hey @elaine92, welcome to the Community.

Hope you're doing great!

 

I know it sounds simple, but it's often overlooked. Could you try a clean reinstall of the app? Just follow these steps.

 

Also, try updating to macOS Mojave 10.14.6 as it's the latest version currently available, until Apple unveils tomorrow when the new version, macOS 10.15 Catalina will become available.

 

Thanks :)

LoxerRock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: Media Keys not working (F7,F8,F9)

elaine92
Casual Listener

thank you! updating to Mojave worked, thank you for including the link

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