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Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • dtulman14
  • Casual Listener
  • 26711 Views
  • 15 replies
  • 1 likes
  • Error
    music stops
  • 26711 Views
  • 15 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Community Manager
  • Community Manager
  • 158171 Views
  • 0 replies
  • 34 likes
  • Mac
  • 158171 Views
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  • 34 likes

Superuser Contribution Clear Playback history? (My account was hacked a few years ago...)

Hi, Are there any way to have playback history deleted -maybe even by language? A few years ago, my account was hacked. I'm still not sure if it was due to a stolen token - or a bad password. However, here multiple years after, I'm still having troub...

  • Visitor
  • Hi,   Are there any way to have playback history deleted -maybe even by language?   A few years ago, my account was hacked. I'm still not sure if it was due to a stolen token - or a bad...
  • Mario
  • Moderator
  • 228 Views
  • 1 replies
  • 0 likes
  • history
  • 228 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sound quality after going Premium.

PlanPremiumCountryLithuaniaDevice(iMac 2017)Operating System(macOS High Sierra) My Question or IssueHello, I've just upgraded to Premium and I'm having sort of a trouble (I guess). First thing I did was changing the sound quality to the highest. Howe...

  • Casual Listener
  • Plan Premium Country Lithuania Device (iMac 2017) Operating System (macOS High Sierra)   My Question or Issue Hello, I've just upgraded to Premium and I'm having sort of a trouble (I g...
  • KarolisL
  • Casual Listener
  • 479 Views
  • 2 replies
  • 0 likes
  • high
    low
    quality
    sound
    Sound Quality
  • 479 Views
  • 2 replies
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Spotify app breaks Input Source switching

The Spotify desktop app for macOS breaks input source switching via the Caps Lock key. This is a checkbox found under System Preferences > Keyboards > Input Sources when you have multiple input sources installed. This works fine when the Spotify app ...

  • Visitor
  • The Spotify desktop app for macOS breaks input source switching via the Caps Lock key.  This is a checkbox found under System Preferences > Keyboards > Input Sources when you have multiple...
  • 245 Views
  • 0 replies
  • 0 likes
  • 245 Views
  • 0 replies
  • 0 likes

Same song keeps being added to my playlist and I can't stop it

Premium Family Plan, Argentina I created a playlist a few years ago and the first song I added was "Hooked on a Feeling" by Blue Swede. The playlist now has more than 6 hours of music. The problem? The same song (Hooked on a Feeling) keeps adding its...

  • Casual Listener
  • Premium Family Plan, Argentina     I created a playlist a few years ago and the first song I added was "Hooked on a Feeling" by Blue Swede. The playlist now has more than 6 hours of...
  • soymaza
  • Casual Listener
  • 336 Views
  • 2 replies
  • 0 likes
  • 336 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify app does not work on Mac desktop

PlanPremiumCountry ItalyDeviceMacBook Air 2020My Question or IssueSuddenly, the desktop app does not work anymore: the screen is completely black. I deleted the app and the caches files folders (and everything related to the app), then I tried to dow...

  • Casual Listener
  • Plan Premium Country Italy Device MacBook Air 2020 My Question or Issue Suddenly, the desktop app does not work anymore: the screen is completely black. I deleted the app and the caches files...
  • allysfilip
  • Casual Listener
  • 334 Views
  • 2 replies
  • 0 likes
  • 334 Views
  • 2 replies
  • 0 likes

Superuser Contribution Why I can't hide/remove song on desktop?

PlanPremiumCountryBrazil DeviceMacbook Pro 2018 Operating SystemMacOs Catalina 10.15 My Question or IssueWhy can't I hide music on my computer?Why hidden songs on the phone are being played on the computer?

  • Gig Goer
  • Plan Premium Country Brazil   Device Macbook Pro 2018   Operating System MacOs Catalina 10.15   My Question or Issue Why can't I hide music on my computer? Why hidden song...
  • ekaylene
  • Casual Listener
  • 10953 Views
  • 12 replies
  • 25 likes
  • 10953 Views
  • 12 replies
  • 25 likes

Playlist Descriptions

PlanFamily PremiumCountryUSADeviceMacbook Pro 2019Operating SystemMacOS 10.15.5My Question or IssueWhen I go and update my playlist descriptions it will change for 5 seconds and go back to what I had them as before. I've updated the desktop version, ...

  • Visitor
  • Plan Family Premium Country USA Device Macbook Pro 2019 Operating System MacOS 10.15.5 My Question or Issue When I go and update my playlist descriptions it will change for 5 seconds and go ...
  • Emilia_8
  • Spotify Star
  • 208 Views
  • 1 replies
  • 0 likes
  • 208 Views
  • 1 replies
  • 0 likes

Please Help Vote: Adjust column width

Many of us have been requesting this feature since 2015 but it keeps getting closed due to lack of voting. Please take .000002 seconds to head over to this post and vote. https://community.spotify.com/t5/Live-Ideas/Desktop-Playlists-Resize-width-of-i...

  • Gig Goer
  • Many of us have been requesting this feature since 2015 but it keeps getting closed due to lack of voting. Please take .000002 seconds to head over to this post and vote. https://community.spoti...
  • 213 Views
  • 0 replies
  • 0 likes
  • Feature
    Ideas
    newidea
    Vote
  • 213 Views
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The length of songs in my playlist is missing? Now it just shows title, artist, and download date..

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Regular
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • jeannettehoward
  • Regular
  • 227 Views
  • 1 replies
  • 1 likes
  • 227 Views
  • 1 replies
  • 1 likes

Superuser Contribution [Mac] Clicking on album art highlights wrong song in sorted playlists

Plan: PremiumCountry: USA
 Device(Macbook Pro 2015)Operating System(MacOS 10.14.6 Mojave) My Question or IssueOngoing issue I see every single day while I am paying for a premium subscription. Clicking on the album artwork will navigate to the wrong ...

  • Not applicable
  • Plan: Premium Country: USA
   Device (Macbook Pro 2015) Operating System (MacOS 10.14.6 Mojave)   My Question or Issue Ongoing issue I see every single day while I am paying for a ...
  • AeroZ
  • Composer
  • 251 Views
  • 2 replies
  • 0 likes
  • 251 Views
  • 2 replies
  • 0 likes

Why can't I sort the Playlist menu in Alphabetical order - Windows App

Why can't I sort the Playlist menu in Alphabetical order - on the Windows App? I see this has been asked by the community for over 8 years now!! https://community.spotify.com/t5/Desktop-Mac/Alphabetical-sorting-of-playlists-after-all-this-years-still...

  • Music Fan
  • Why can't I sort the Playlist menu in Alphabetical order - on the Windows App?   I see this has been asked by the community for over 8 years now!!   https://community.spotify.com/t5/Des...
  • 185 Views
  • 0 replies
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  • 185 Views
  • 0 replies
  • 0 likes

Superuser Contribution I can't play certian songs

PlanPremium (Family)CountryGermany DeviceMacbookOperating SystemiOS 10 My Question or Issue:There are certain songs that I am just unable to play. Specifically, I was trying to play All Alone by Lenny Bruce (below) and it is simply unavailable. I hav...

Screenshot 2020-06-24 at 22.34.22.png
  • Visitor
  • Plan Premium (Family) Country Germany   Device Macbook Operating System iOS 10   My Question or Issue: There are certain songs that I am just unable to play. Specifically, I was ...
  • Ivan
  • Spotify Legend
  • 205 Views
  • 1 replies
  • 0 likes
  • 205 Views
  • 1 replies
  • 0 likes

Sort Playlists Desktop Mac (playlists themselves; not the songs within a playlist)

Family PlanPremiumUSA 13' Mac 2017 running Calatina 10.15.4 My Question or Issue:I'd like to sort playlists on the desktop app. Could be by name, date created, date modified, owner/creator, collaborative vs. private vs. public, etc. But you cannot do...

  • Newbie
  • Family Plan Premium USA   13' Mac 2017 running Calatina 10.15.4   My Question or Issue: I'd like to sort playlists on the desktop app. Could be by name, date created, date modified, ...
  • user-removed
  • Not applicable
  • 216 Views
  • 1 replies
  • 0 likes
  • 216 Views
  • 1 replies
  • 0 likes

Can't see the local file using desktop app

I am using macbook desktop app and I want to add local file into Spotify.However, I can't find the local file column in the setting page even open the advanced setting.Can anyone help me? Thanks.

  • Visitor
  • I am using macbook desktop app and I want to add local file into Spotify. However, I can't find the local file column in the setting page even open the advanced setting. Can anyone help me? Thanks....
  • Joel-M
  • Composer
  • 303 Views
  • 1 replies
  • 0 likes
  • 303 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Ignores Year Old Regression Bugs

Plan: PremiumCountry: USA Device(Macbook Pro 2015)Operating System(MacOS 10.14.6 Mojave) My Question or IssueOngoing issue I see every single day while I am paying for a premium subscription. Clicking on the album artwork will navigate to the wrong s...

  • Not applicable
  • Plan: Premium Country: USA   Device (Macbook Pro 2015) Operating System (MacOS 10.14.6 Mojave)   My Question or Issue Ongoing issue I see every single day while I am paying for a...
  • user-removed
  • Not applicable
  • 210 Views
  • 2 replies
  • 0 likes
  • 210 Views
  • 2 replies
  • 0 likes

Superuser Contribution cannot remove song from playlist

PlanPremium Device(Macbook Pro late 2018)Operating System(Catalina) My Question or IssueI used to be able to right click a song image and remove it from the playlist. i cannot do it anymore.Plus, if I double click the image it simply show me a random...

  • Casual Listener
  • Plan Premium   Device (Macbook Pro late 2018) Operating System (Catalina)   My Question or Issue I used to be able to right click a song image and remove it from the playlist. i ca...
  • Mario
  • Moderator
  • 250 Views
  • 1 replies
  • 0 likes
  • 250 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why do podcasts not update without exiting and reentering the app?

I have used Spotify on Mac for quite a few years and it has always baffled me how a company this large and experienced allows such a poor user experience for podcast listeners. The podcasts lists on all podcasts do not update if you have clicked into...

  • Casual Listener
  • I have used Spotify on Mac for quite a few years and it has always baffled me how a company this large and experienced allows such a poor user experience for podcast listeners. The podcasts lists on ...
  • marzulo
  • Visitor
  • 9231 Views
  • 12 replies
  • 10 likes
  • Mac
    podcast
    podcast release
    podcast update
  • 9231 Views
  • 12 replies
  • 10 likes

Solved!!Superuser Contribution Can't load facebook friends activity in desktop app

PlanPremium DeviceMac DesktopOperating SystemHigh Sierra 10.13.6 (17G13035) My Question or IssueI have enabled the "process my facebook data" option in my account and the permissions for Spotify in Facebook are also active but I keep receiving the me...

  • Casual Listener
  • Plan Premium   Device Mac Desktop Operating System High Sierra 10.13.6 (17G13035)   My Question or Issue I have enabled the "process my facebook data" option in my account and...
  • aldin9788
  • Casual Listener
  • 484 Views
  • 6 replies
  • 0 likes
  • 484 Views
  • 6 replies
  • 0 likes

UI/UX bug: Clear search button (X) opens the recent search page

PlanPremium DeviceMacbook Pro mid 2015 Operating Systemmacos catalina My Question or IssuePressing the clear search button (X) opens up the recent searches page (same way as pressing the search bar normally would). Clearing the search bar should do j...

  • Casual Listener
  • Plan Premium   Device Macbook Pro mid 2015   Operating System macos catalina   My Question or Issue Pressing the clear search button (X) opens up the recent searches page (sa...
  • joe_____
  • Casual Listener
  • 369 Views
  • 4 replies
  • 0 likes
  • 369 Views
  • 4 replies
  • 0 likes

Spotify prevents IMac screen saver from working - any ideas

I have identified that a file within Spotify prevents screen saver and sleep from working on Mac IOS 10.15.5. Troubleshooted with apple and the file "spotify helper" prevents this. I have spent time trouble shhooting and its definitely the case. Spot...

  • Casual Listener
  • I have identified that a file within Spotify prevents screen saver and sleep from working on Mac IOS 10.15.5. Troubleshooted with apple and the file "spotify helper" prevents this. I have spent time ...
  • MrGC
  • Music Fan
  • 694 Views
  • 3 replies
  • 0 likes
  • 694 Views
  • 3 replies
  • 0 likes