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Not downloading, zip file corrupted Mac

I just purchased a m4 macbook running 26.2 Tahoe. I tried downloading spotify from Safari and Chrome. Every time I try to open the zip file it says Unable to expand "SpotifyInstaller.zip" into "Desktop". (Error 79 - Inappropriate file type or format....

Casual Listener

zahirramcharan

Visitor

15868 Views

79 replies

9 likes

  • 15868 Views
  • 79 replies
  • 9 likes

Solved!! How to stop Spotify from starting on login on macOS

hi! this is the same question as this one but because it’s marked as solved and the solution doesn’t work for me, I’m posting it again. I’ve double checked:1) I have no “login items” for my user in the Users & Groups pref pane2) when I right click th...

Music Fan

sp0tifyispants

Casual Listener

38849 Views

8 replies

1 likes

  • 38849 Views
  • 8 replies
  • 1 likes

Solved!! Cant download Spotify on Mac OS 10.15.7

PlanPremiumCountryUnited States Of AmericaDeviceMacBook Pro (15-inch, Mid 2010)Operating SystemMac OS Catalina 10.15.7 My Question or IssueWhen I try to install Spotify the installer says "Unsupported PlatformSorry, this version of Spotify is for mac...

Newbie

grumotdj

Casual Listener

38340 Views

7 replies

0 likes

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  • 7 replies
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Solved!! Language on desktop is spanish. On my IPhone it's English.

I need help with this. The Spotify menu on my Mac is somehow in Spanish. When on my phone it's English, and I have no idea why it's suddenly spanish when I'm on my Mac - and I can't seem to change it. I find it extremely annoying that there is no eas...

Casual Listener

I need help with this.   The Spotify menu on my Mac is somehow in Spanish. When on my phone it's English, and I have no idea why it's suddenly spanish when I'm on my Mac - and I can't seem to ...

Emilia_8

Community Legend

2236 Views

5 replies

0 likes

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Solved!! Can I delete my 30gb 'Persistent Cache' folder?

I was wondering if I could delete my 'Persistent Cache' folder without damaging my library of functioning of my desktop Spotify app? It is now at 30gb and taking up space I could do with. Also is there a way to cap this folder size or must I manually...

Casual Listener

I was wondering if I could delete my 'Persistent Cache' folder without damaging my library of functioning of my desktop Spotify app? It is now at 30gb and taking up space I could do with. &nbsp...

MartinStoichkov

Community Legend

26508 Views

3 replies

0 likes

Cache
Mac
storage
  • 26508 Views
  • 3 replies
  • 0 likes

Solved!! Disabling Local Files from showing up in search results when deleting local-files.bnk does not work

Plan: PremiumCountry: IndiaDevice:MacBook Pro (Retina, 15-inch, Mid 2015)Operating System: macOS High Sierra (10.13.6) My Question or IssueI have recently noticed that local files from my Mac show up in search results despite the Show Local Files opt...

Regular

Plan: Premium Country: India Device:MacBook Pro (Retina, 15-inch, Mid 2015) Operating System: macOS High Sierra (10.13.6)   My Question or Issue I have recently noticed that loca...

ParentalControl

Composer

2895 Views

2 replies

1 likes

  • 2895 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Cannot start Spotify Connect from my laptop but can control it if started from another device

PlanPremium (latest version app installed)CountrySwedenDeviceMacbook Pro 2018Operating SystemmacOS Mojave 10.14.6 My Question or IssueI'm not able to start Spotify connect (for cromecast audio, samsung galaxy S9 plus) from my laptop as I cannot even ...

Casual Listener

Plan Premium (latest version app installed) Country Sweden Device Macbook Pro 2018 Operating System macOS Mojave 10.14.6   My Question or Issue I'm not able to start Spotify conne...

Floyd

Newbie

2050 Views

3 replies

1 likes

Desktop
laptop
  • 2050 Views
  • 3 replies
  • 1 likes

Solved!! Playlists won't load and songs won't play

PlanPremiumCountryNetherlandsDeviceMacBook Pro 15 inch 2013Operating SystemMacOs Mojave Since a few days some songs I have added to certain playlists on my phone wouldn't show up in my playlists on my MacBook. Today I wanted to fix this so I reinstal...

Visitor

Plan Premium Country Netherlands Device MacBook Pro 15 inch 2013 Operating System MacOs Mojave   Since a few days some songs I have added to certain playlists on my phone wouldn't show ...

21chadar

Casual Listener

5163 Views

5 replies

1 likes

  • 5163 Views
  • 5 replies
  • 1 likes

Solved!!Superuser Contribution Spotify plays from local folder on Mac but no sounds

Used to work fine, now none of those songs in that folder play, either greyed out and no sound. I have some awesome old mp3s from back in the day I'm talking pre 2000 and songs you can't find anywhere now and custom releases from artist and bands etc...

Music Fan

Used to work fine, now none of those songs in that folder play, either greyed out and no sound. I have some awesome old mp3s from back in the day I'm talking pre 2000 and songs you can't find anywher...

Katerina

Spotify Legend

1153 Views

2 replies

0 likes

no sound
  • 1153 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Filter feature in albums view is not working

PlanPremiumCountryColombia DeviceMacBook AirOperating SystemmacOS Catalina My Question or IssueFilter feature in albums view is not working. When trying to filter albums by album name or artist name, no results are produced

Newbie

Plan Premium Country Colombia   Device MacBook Air Operating System macOS Catalina   My Question or Issue Filter feature in albums view is not working. When trying to filter albu...

Mario

Spotify Legend

739 Views

1 replies

0 likes

  • 739 Views
  • 1 replies
  • 0 likes

Solved!! (MacOS) Spotify Indisponível na AppStore

Olá! O aplicativo do Spotify para Desktop (Mac) está indisponível na App Store? Existe previsão para retorno?

Newbie

Olá!   O aplicativo do Spotify para Desktop (Mac) está indisponível na App Store? Existe previsão para retorno?

Billy-J

Spotify Star

860 Views

1 replies

0 likes

  • 860 Views
  • 1 replies
  • 0 likes

Solved!! album cover art not showing

Plan PremiumCountry CanadaDevice: Macbook Pro 11,5 2015, MacOS Catalina 10.15.4, Spotify 1.1.31.703.g256add22 My Question or IssueA few days ago (I think Thurs., April 30) suddenly the album cover for current song in the lower left corner of the Spot...

Casual Listener

  Plan Premium Country Canada Device: Macbook Pro 11,5 2015, MacOS Catalina 10.15.4, Spotify 1.1.31.703.g256add22   My Question or Issue A few days ago (I think Th...

vostap

Casual Listener

5736 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Solved!! Can't change playlist cover image

PlanPremiumCountryGermany Device(MacBook Pro 2018)Operating System(macOS Catalina 10.15.5) My Question or IssueI want to change playlist cover image to the custom one but when hovering over playlist cover image in the desktop app 'edit' icon no longe...

Casual Listener

Plan Premium Country Germany   Device (MacBook Pro 2018) Operating System (macOS Catalina 10.15.5)   My Question or Issue I want to change playlist cover image to the custom one ...

evvvvr

Casual Listener

10163 Views

2 replies

0 likes

  • 10163 Views
  • 2 replies
  • 0 likes

Solved!! Crashes on Launch - macOS Catalina 10.15

PlanPremiumCountryUKDeviceMacbook Air 2015Operating SystemMacOS Catalina 10.15Date20th October 2019 My Question or IssueSpotify has been crashing on launch for about a week now. It started about when I updated my laptop to MacOS Catalina 10.15 and no...

Casual Listener

Plan Premium Country UK Device Macbook Air 2015 Operating System MacOS Catalina 10.15 Date 20th October 2019   My Question or Issue Spotify has been crashing on launch for about a we...

aouser

Casual Listener

21915 Views

17 replies

12 likes

  • 21915 Views
  • 17 replies
  • 12 likes

Solved!!Superuser Contribution [BUG] When shuffle is enabled, wrong music is highlighted when clicking the song display image.

DeviceMacbook Pro 15 inch 2019 Operating SystemMacOS 10.15.5 Spotify Version1.1.33.569.gced9e0f5 If shuffle is enabled, the wrong music in the list is highlighted when clicking the song image. Shuffle Enabled (highlighted the currently playing song) ...

Regular

Device Macbook Pro 15 inch 2019   Operating System MacOS 10.15.5   Spotify Version 1.1.33.569.gced9e0f5   If shuffle is enabled, the wrong music in the list is highlighted whe...

AcidSlide

Regular

2747 Views

6 replies

0 likes

bug
macOS
shuffle
  • 2747 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution Find Friends feature not working

Hi, for several months now, every time I go to click on the "Find Friends" button, this error message (attached below) pops up. I have added friends in the past and want to add more. Why isn't it letting me?

Casual Listener

Hi, for several months now, every time I go to click on the "Find Friends" button, this error message (attached below) pops up. I have added friends in the past and want to add more. Why isn't it let...

Katerina

Spotify Legend

8510 Views

5 replies

1 likes

  • 8510 Views
  • 5 replies
  • 1 likes

Solved!!Superuser Contribution Playing mp4 local files with video

Can I play local mp4 video files as a video rather than playing only the audio? Plan: PremiumCountry: India Device: Samsung Galaxy S10, Macbook AirOperating System: Android 10, MacOS 10.15.5

Regular

Can I play local mp4 video files as a video rather than playing only the audio?   Plan: Premium Country: India   Device: Samsung Galaxy S10, Macbook Air Operating System: An...

Elena

Moderator

4879 Views

3 replies

1 likes

Android
Mac
Play
  • 4879 Views
  • 3 replies
  • 1 likes

Solved!! [Desktop][Other] Disable Autostart on Mac

After booting the Mac, the Spotify App for Mac will start even though the automatic start for the Spotify App is disabled. I am using the Spotify App with the version number 1.1.21.1654.g282a2807. It is very annoying that the app "does what it want"....

Regular

After booting the Mac, the Spotify App for Mac will start even though the automatic start for the Spotify App is disabled.   I am using the Spotify App with the version number 1.1.21.1654...

Florimel

Newbie

2197 Views

3 replies

0 likes

Desktop
Other
  • 2197 Views
  • 3 replies
  • 0 likes

Solved!! Disliking Artist/Song Permanently?

Family PlanPremiumUSA Macbook Air Hey! Spotify helped me out a lot yesterday with a hacking situation; somebody added themselves into my family plan, and also hacked into my own library. They added this song (attached image) to literally every single...

Casual Listener

Family Plan Premium USA   Macbook Air   Hey! Spotify helped me out a lot yesterday with a hacking situation; somebody added themselves into my family plan, and also hacked into my own...

pervigilo

Casual Listener

911 Views

2 replies

0 likes

  • 911 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Mac search gives unplayable songs

PremiumUKDevice - MacOperating System - macOS Catalina v10.15.2 My Question or IssueWhen I search for any song using the search bar on my mac it gives the expected titles but also titles of the same name that are unplayable which have a number (e.g 0...

Visitor

Premium UK Device - Mac Operating System - macOS Catalina v10.15.2   My Question or Issue When I search for any song using the search bar on my mac it gives the expected titles b...

Elena

Moderator

793 Views

1 replies

0 likes

  • 793 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Listeners in Discovered On disappeared?

I use a Spotify client on macOS Catalina (10.15.2). I recently updated the client to version 1.1.25.559.g85cf5e4c and when I look at the About tab of any artist, there are no data about listeners in the Discovered On section. It works fine in 1.1.24....

Composer

I use a Spotify client on macOS Catalina (10.15.2). I recently updated the client to version 1.1.25.559.g85cf5e4c and when I look at the About tab of any artist, there are no data about listener...

p1a2l3

Music Fan

9846 Views

18 replies

1 likes

  • 9846 Views
  • 18 replies
  • 1 likes

Solved!!Superuser Contribution Error code: auth:3

Ok so- I've tried for AGES now to login on a new profile and this is all I get: Now my question is: How do I fix this? I've tried every damned thing under the sun+moon, day+night, and NOT ONE of the MULTIPLE "solutions" ended up working. I'm on an ol...

Regular

Ok so-   I've tried for AGES now to login on a new profile and this is all I get:       Now my question is: How do I fix this? I've tried every damned thing under the su...

Peter

Spotify Legend

52858 Views

16 replies

5 likes

  • 52858 Views
  • 16 replies
  • 5 likes

Solved!!Superuser Contribution Podcasts don't sort by new episodes :(

On my Mac desktop, the Podcast section does not update when new episodes of Podcasts are added since the update. So now I have no way of knowing when new podcast episodes have been released, at least not without clicking on the podcast icons to check...

Newbie

On my Mac desktop, the Podcast section does not update when new episodes of Podcasts are added since the update. So now I have no way of knowing when new podcast episodes have been released, at least...

ciaranlohan84

Casual Listener

28098 Views

10 replies

55 likes

  • 28098 Views
  • 10 replies
  • 55 likes