Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
2103 Views
1 replies
0 likes

2103 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
4502 Views
1 replies
0 likes

4502 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
3430 Views
1 replies
3 likes

3430 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
38964 Views
19 replies
1 likes
music stops

38964 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
165156 Views
0 replies
35 likes
Mac

165156 Views
0 replies
35 likes

Superuser Contribution Sound cuts out after a few seconds on Mac Desktop. Tried everything!

PlanPremium FamilyCountryUKDevice(Macbook Pro 2021)Operating System(iOS 11.5.2. Big Sur) My Question or IssueI've searched through community threads, checked audio settings, reset password, rebooted router but still my audio cuts at 8-10 seconds. It ...

louloujs
Casual Listener
Plan Premium Family Country UK Device (Macbook Pro 2021) Operating System (iOS 11.5.2. Big Sur) My Question or Issue I've searched through community threads, checked audio settings, ...
2021-12-08 2:59:41 PM
2021-12-09 9:01:58 PM
CarlosE
Moderator
1145 Views
2 replies
0 likes

1145 Views
2 replies
0 likes

Superuser Contribution [Desktop] Play songs from the beginning when pressing play on the mac desktop app!

Since posting a bug issue is somehow buried, how about an idea! Pressing play on the Mac desktop app will often result in playing the song from someplace other than the song start. But the song play timer still says it's the beginning. This changed a...

tlarvenz
Regular
Since posting a bug issue is somehow buried, how about an idea! Pressing play on the Mac desktop app will often result in playing the song from someplace other than the song start. But the song play ...
2021-12-06 5:10:11 PM
2021-12-09 5:43:12 PM
Eni
Moderator
391 Views
1 replies
0 likes
Desktop

391 Views
1 replies
0 likes

Changes to Friend Activity

With Friend Activity you can see what your friends are listening to. Personally, I love Friend Activity because I can really get to know my friends’ tastes in music and dive right into what they’re listening to. As of recently, if you want to continu...

Hubo
Community Legend
With Friend Activity you can see what your friends are listening to. Personally, I love Friend Activity because I can really get to know my friends’ tastes in music and dive right into what they’re l...
2021-12-08 1:54:33 PM
368 Views
0 replies
2 likes

368 Views
0 replies
2 likes

Superuser Contribution Bug - Black Screen when opening Desktop App on Macbook

Every time I quit or shut down or even put my computer to sleep and try to reopen Spotify it opens to a black screen and is unuseable. This guy on Youtube provided a manual solution but it seems to happen to a lot of people (even on Windows OS) https...

sefoutsitzis
Visitor
Every time I quit or shut down or even put my computer to sleep and try to reopen Spotify it opens to a black screen and is unuseable. This guy on Youtube provided a manual solution but it seems to h...
2021-12-02 4:28:10 AM
2021-12-07 5:32:09 PM
Novy
Moderator
316 Views
1 replies
0 likes

316 Views
1 replies
0 likes

Superuser Contribution My MAC desktop app doesn't work

PlanfreeItaly DeviceMacOperating SystemmacOS Mojave 10.14 My Question or IssueMy desktop app doesn't work, i can listen music on the spotify browse, but when i open the app i can see only black with the last listening (wich i can listen also in the a...

sam202
Newbie
Plan free Italy Device Mac Operating System macOS Mojave 10.14 My Question or Issue My desktop app doesn't work, i can listen music on the spotify browse, but when i o...
2019-03-24 12:16:51 PM
2021-12-07 8:59:50 AM
Mario
Spotify Legend
6503 Views
26 replies
5 likes

6503 Views
26 replies
5 likes

Superuser Contribution Local files will not appear on iPhone

PlanPremiumCountryUK DeviceiPhone 6s // Macbook Pro mid 2014Operating SystemiOS 15.1 // Big Sur 11.6.1 My Question or Issue I've had this issue with local files downloaded from my mac not turning up on my iPhone. I've done everything suggested on all...

Emily6049
Newbie
Plan Premium Country UK Device iPhone 6s // Macbook Pro mid 2014 Operating System iOS 15.1 // Big Sur 11.6.1 My Question or Issue I've had this issue with loc...
2021-12-04 2:21:47 PM
2021-12-05 10:36:18 PM
CarlosE
Moderator
301 Views
1 replies
0 likes

301 Views
1 replies
0 likes

Superuser Contribution Since when is there a limit for artist albums?

Spotify for macOS (Intel)1.1.73.517.gbef50fdbPlanPremiumOperating SystemmacOS 10.13 High Sierra I want to view all albums from Wolfgang Amadeus Mozart, but with the latest Spotify client on macOS I can't scroll past "Die Zauberflöte" from 2015. It wa...

6581
Casual Listener
Spotify for macOS (Intel) 1.1.73.517.gbef50fdb Plan Premium Operating System macOS 10.13 High Sierra I want to view all albums from Wolfgang Amadeus Mozart, but with the latest Spotify ...
2021-11-27 3:50:03 PM
2021-12-04 9:43:09 PM
CarlosE
Moderator
623 Views
4 replies
0 likes

623 Views
4 replies
0 likes

Superuser Contribution No longer possible to directly drag a song into a playlist.

Plan: Premium FamilyCountry: Netherlands Device: Macbook Pro Operating System: macOS Catalina My Question or IssueI can no longer directly drag a song into a playlist on my desktop. Previously it was possible to drag a song you are listening into a p...

YouriMuziek
Casual Listener
Plan: Premium Family Country: Netherlands Device: Macbook Pro Operating System: macOS Catalina My Question or Issue I can no longer directly drag a song into a playlist on ...
2021-12-02 12:08:32 PM
2021-12-04 3:20:07 PM
YouriMuziek
Casual Listener
652 Views
2 replies
0 likes

652 Views
2 replies
0 likes

Superuser Contribution 2021 Wrapped Not Visible

My Question or Issue: According to the documentation and FAQs, my 2021 Wrapped Summary should be visible on my home page. However, all I have is my 2021 Top Songs. Where is the summary?!?

devin1229
Regular
My Question or Issue: According to the documentation and FAQs, my 2021 Wrapped Summary should be visible on my home page. However, all I have is my 2021 Top Songs. Where is the summary?!? &...
2021-12-01 5:26:05 PM
2021-12-02 9:57:12 PM
MafeG
Spotify Legend
961 Views
5 replies
3 likes

961 Views
5 replies
3 likes

Superuser Contribution Back button doesn't work on web player

not sure if this is Mac specific but there doesn't appear to be a section for the web player MacOS Big Sur using Chrome browser. If I click on an album to play it, I can't use the back button to go back to previousIts the same whether I have the web ...

shweeney
Roadie
not sure if this is Mac specific but there doesn't appear to be a section for the web player MacOS Big Sur using Chrome browser. If I click on an album to play it, I can't use the b...
2021-12-01 11:29:37 AM
2021-12-02 2:16:53 PM
Elena
Moderator
597 Views
1 replies
0 likes

597 Views
1 replies
0 likes

Superuser Contribution The playlist popover is cut off

My last 3 playlist in order are Quiet, Muévase! and Tarde piola. So... when I want to add a song to "Muévase!" playlist from the sidebar, I can't see it because comes after "Quiet" playlist. But if I go directly to the song and try to add it from the...

savua_88
Casual Listener
My last 3 playlist in order are Quiet, Muévase! and Tarde piola. So... when I want to add a song to "Muévase!" playlist from the sidebar, I can't see it because comes after "Quiet" playlist. Bu...
2021-10-19 9:53:26 PM
2021-12-01 5:52:41 PM
Eni
Moderator
736 Views
7 replies
0 likes

736 Views
7 replies
0 likes

Superuser Contribution MacOS Monterey bluetooth speaker issue

PlanPremiumCountryRomaniaDeviceMacbook Pro 2020Operating SystemMacOS Monterey My Question or IssueI recently updated to macOS Monterey and after connecting through bluetooth to my wireless speaker, Spotify functions through the mac’s speakers instead...

Jay124
Casual Listener
Plan Premium Country Romania Device Macbook Pro 2020 Operating System MacOS Monterey My Question or Issue I recently updated to macOS Monterey and after connecting through bluetooth ...
2021-10-26 11:00:48 AM
2021-11-30 11:29:45 PM
MattSuda
Spotify Star
2498 Views
6 replies
0 likes

2498 Views
6 replies
0 likes

Solved!!Superuser Contribution Ads playing in the middle of a song

Plan - FreeCountry - England Device - iMac(Late 2015) running macOS Catalina(10.15.7) My Question or Issue When using Spotify, occasionally an advert starts in the middle of a song, and when it finishes, skips to the next song.

DillonB07
Casual Listener
Plan - Free Country - England Device - iMac(Late 2015) running macOS Catalina(10.15.7) My Question or Issue When using Spotify, occasionally an advert starts in the m...
2021-11-22 6:04:59 PM
2021-11-29 7:41:40 PM
MafeG
Spotify Legend
3804 Views
5 replies
0 likes

3804 Views
5 replies
0 likes

Superuser Contribution mac version downloading problems

PlanpremiumCountryusa DeviceMac mini (2018)Operating System10.15.7 (19H1519) catalina My Question or Issue i noticed when i change the download location while a bunch of folders are created in the new location when i download the songs/playlists the ...

ejonesss
Regular
Plan premium Country usa Device Mac mini (2018) Operating System 10.15.7 (19H1519) catalina My Question or Issue i noticed when i change the download location while a...
2021-11-15 9:29:02 PM
2021-11-25 7:21:56 PM
ejonesss
Regular
1014 Views
6 replies
0 likes

1014 Views
6 replies
0 likes

Superuser Contribution Local files are not shown

PlanPremiumCountryRussiaDeviceMacbook Pro 13" late 2016Operating SystemmacOS Mojave 10.14.6Spotify app version1.1.63.568.gda8cb5ac-aMy Question or IssueI just installed Spotify app on my laptop. I enabled showing local files in settings, and added a ...

koluch
Visitor
Plan Premium Country Russia Device Macbook Pro 13" late 2016 Operating System macOS Mojave 10.14.6 Spotify app version 1.1.63.568.gda8cb5ac-a My Question or Issue I just installed Spo...
2021-07-19 11:21:35 PM
2021-11-24 4:45:44 PM
Jeremy
Spotify Legend
1217 Views
5 replies
0 likes

1217 Views
5 replies
0 likes

Superuser Contribution Spotify for Mac: Search stops working ~10 mins into session

PremiumUSMacBook Pro 2019Big Sur 11.6.1 Spotify works ok when I first launch it - I can use the search bar to find artists / playlists / podcasts etc. About 10 mins in, search stops working entirely. Every search is met with a 'couldn't find that' (s...

date_namrata
Casual Listener
Premium US MacBook Pro 2019 Big Sur 11.6.1 Spotify works ok when I first launch it - I can use the search bar to find artists / playlists / podcasts etc. About 10 mins in, search stops wo...
2021-11-23 1:32:34 AM
2021-11-24 10:28:17 AM
Ver
Spotify Legend
322 Views
1 replies
0 likes

322 Views
1 replies
0 likes

Superuser Contribution Spotify doesn't respect 'Click in the scroll bar to:' from Mac System Preferences

PlanPremiumCountryUKDeviceMacbook Pro 2021Operating SystemmacOS 12.0.1 My Question or IssueIn System Preference > General on macOS there is a setting that determines whether a scroll bar should jump to the next page or jump to the spot that's clicked...

MusicMadPaul
Casual Listener
Plan Premium Country UK Device Macbook Pro 2021 Operating System macOS 12.0.1 My Question or Issue In System Preference > General on macOS there is a setting that determines wheth...
2021-11-22 4:56:59 PM
2021-11-23 12:03:45 AM
MafeG
Spotify Legend
368 Views
1 replies
1 likes

368 Views
1 replies
1 likes

Superuser Contribution Loading playlist and 'songs' section won't load. (Sierra)

PlanPremiumDeviceMacbook Pro Early 2011 (Sierra) My Question or IssueThis anoying problem occurs for almost 2 months now. When I open the app it takes always 15/20 minutes to load the list. Owner of an older iMac where I don't see any of those proble...

Screen Shot 2019-01-10 at 12.04.43 PM.png

Screen Shot 2019-01-10 at 12.45.59 PM.png

shootmoves
Casual Listener
Plan Premium Device Macbook Pro Early 2011 (Sierra) My Question or Issue This anoying problem occurs for almost 2 months now. When I open the app it takes always 15/20 minutes to l...
2019-01-10 1:05:13 PM
2021-11-21 6:15:11 PM
CarlosE
Moderator
2272 Views
3 replies
1 likes
loading
Loading problems

2272 Views
3 replies
1 likes

Solved!! Version 1.1.73 desktop update doesn't sync now playing status with Spotify servers

Just got desktop update version 1.1.73.507.g1c287113 on my Mac and it doesn't sync playback with Spotify servers. I can play back music in the desktop app and iOS app at the same time. When I check now playing API it doesn't show the now playing song...

MattSuda
Spotify Star
Just got desktop update version 1.1.73.507.g1c287113 on my Mac and it doesn't sync playback with Spotify servers. I can play back music in the desktop app and iOS app at the same time. When I check n...
2021-11-19 12:48:54 PM
2021-11-21 4:02:46 PM
linuslundahl
Casual Listener
853 Views
4 replies
0 likes

853 Views
4 replies
0 likes

Superuser Contribution Spotify is eating the whole processor capacity 100%

PlanPremium DeviceMacbook pro Retina 2019 Operating SystemMonterey 12.0.1 Spotify is eating the whole processor capacity. I made a clean install and disable hardware acceleration but problem persist. My Mac has 0 issues, just the Spotify app going cr...

scalador
Casual Listener
Plan Premium Device Macbook pro Retina 2019 Operating System Monterey 12.0.1 Spotify is eating the whole processor capacity. I made a clean install and disable hard...
2021-11-18 9:57:02 PM
2021-11-20 6:21:44 PM
Eni
Moderator
353 Views
1 replies
0 likes

353 Views
1 replies
0 likes

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