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Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • dtulman14
  • Casual Listener
  • 26739 Views
  • 15 replies
  • 1 likes
  • Error
    music stops
  • 26739 Views
  • 15 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Community Manager
  • Community Manager
  • 158186 Views
  • 0 replies
  • 34 likes
  • Mac
  • 158186 Views
  • 0 replies
  • 34 likes

Download button gone after updating spotify to the webplayer

Is this feature gone for a short period of time? Because it is essential being able to listen while no wifi is available Kindly jullek57

  • Casual Listener
  • Is this feature gone for a short period of time? Because it is essential being able to listen while no wifi is available   Kindly   jullek57  
  • Billy-J
  • Spotify Star
  • 445 Views
  • 3 replies
  • 0 likes
  • 445 Views
  • 3 replies
  • 0 likes

There is no option to hide music in the context menu

PlanPremium CountryBrazil DeviceMacbook Pro 2018 Operating SystemMacOs Catalina 10.15 My Question or IssueThere is no option to hide music in the context menu of the desktop app (right click) You can only hide music on your smartphone and it still do...

  • Gig Goer
  • Plan Premium   Country Brazil   Device Macbook Pro 2018   Operating System MacOs Catalina 10.15   My Question or Issue There is no option to hide music in the context...
  • btz1
  • Gig Goer
  • 317 Views
  • 1 replies
  • 0 likes
  • 317 Views
  • 1 replies
  • 0 likes

Superuser Contribution Jazz New Releases Feed broken

Plan: PremiumCountry: USA DeviceMacbook Pro 2015Operating SystemMojave 10.14.6 My Question or Issue The New Release feed for Jazz is broken on the Mac app AND the web player. On the app, nothing is displayed, but on the web player, a null entry is be...

  • Casual Listener
  • Plan: Premium Country: USA   Device Macbook Pro 2015 Operating System Mojave 10.14.6   My Question or Issue   The New Release feed for Jazz is broken on the Mac app AND ...
  • fungd92
  • Casual Listener
  • 329 Views
  • 5 replies
  • 0 likes
  • 329 Views
  • 5 replies
  • 0 likes

Spotify Helper crashes several times a day, consuming 100% CPU

PlanFree/PremiumDeviceMacbook Pro (16-inch, 2019)Operating SystemmacOS 10.15.5 My Question or IssueThe Spotify Helper processes crashes several times a day. On one particular day, it crashed 20 times (see screenshot). This problem causes macOS's Repo...

  • Casual Listener
  • Plan Free/Premium Device Macbook Pro (16-inch, 2019) Operating System macOS 10.15.5   My Question or Issue The Spotify Helper processes crashes several times a day. On one particular day...
  • 317 Views
  • 0 replies
  • 2 likes
  • 317 Views
  • 0 replies
  • 2 likes

[MacOS] Skip track button not working

DeviceMacbook Pro 13" 2016Operating SystemMacOS Catalina 10.15.5 The 'skip track' button (F9) does not work on the Spotify desktop app. 'Previous track' and 'play/pause' buttons work just fine. I reinstalled the app multiple times, does not help.

  • Casual Listener
  • Device Macbook Pro 13" 2016 Operating System MacOS Catalina 10.15.5   The 'skip track' button (F9) does not work on the Spotify desktop app. 'Previous track' and 'play/pause' buttons work j...
  • Joel-M
  • Composer
  • 1987 Views
  • 5 replies
  • 1 likes
  • macOS
  • 1987 Views
  • 5 replies
  • 1 likes

Reordering songs on a personal playlist

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI can no longer find an "edit" button that allows me to re-order songs on a playlist I've cre...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I can n...
  • Billy-J
  • Spotify Star
  • 242 Views
  • 3 replies
  • 0 likes
  • 242 Views
  • 3 replies
  • 0 likes

Why is there a queue i didn't create which i can't clear?

Spotify has created a never ending queue of songs which I can't clear. This means i can't play playlists or my liked songs as it always jumps to the next song queued. These aren't songs i have liked, they're random songs which are similar to ones I h...

  • Visitor
  • Spotify has created a never ending queue of songs which I can't clear.   This means i can't play playlists or my liked songs as it always jumps to the next song queued.   These aren't s...
  • 306 Views
  • 0 replies
  • 0 likes
  • 306 Views
  • 0 replies
  • 0 likes

Superuser Contribution Can't play the current song

Plan PremiumFree/PremiumCountry UK Device MacBook(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System MACOS Catalina(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI keep getting "can't play the current song". It seems to b...

  • Visitor
  • Plan Premium Free/Premium Country UK   Device  MacBook (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System MACOS Catalina (iOS 10, Android Oreo, Windows 10,etc....
  • Ivan
  • Spotify Legend
  • 309 Views
  • 1 replies
  • 0 likes
  • can't play current song
  • 309 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution I cannot filter my playlist in Russian language anymore

PlanPremiumCountryGermanyDeviceMacBook Pro Late 2019Operating SystemmacOS 10.14.6Version1.1.36.734.g8731c306 My Question or IssueOne of the latest updates broke filtering in Playlist in Russian language: whatever I type in the filter bar, nothing is ...

  • Regular
  • Plan Premium Country Germany Device MacBook Pro Late 2019 Operating System macOS 10.14.6 Version 1.1.36.734.g8731c306   My Question or Issue One of the latest updates broke filtering...
  • kalimatas
  • Regular
  • 380 Views
  • 3 replies
  • 0 likes
  • 380 Views
  • 3 replies
  • 0 likes

Superuser Contribution Energy impact really high

DeviceMacbook Pro 15-inch, 2018Operating SystemMacOS High Sierra 10.13.6 My Question or IssueSince approximately 2 days ago, every time I open the Spotify app, my computer makes a lot of noise and when I look at the energy impact it’s always around 1...

  • Casual Listener
  • Device Macbook Pro 15-inch, 2018 Operating System MacOS High Sierra 10.13.6   My Question or Issue Since approximately 2 days ago, every time I open the Spotify app, my computer makes a l...
  • Mario
  • Moderator
  • 1272 Views
  • 5 replies
  • 0 likes
  • 1272 Views
  • 5 replies
  • 0 likes

Spotify auto stops after it plays ads.

PlanFreeCountryJapanDeviceFirefox version 78.0, Chrome version 65.0.3325.181Operating SystemMac OS X version 10.9.5My Question or IssueSpotify once again unloads songs after it played ads for free plan. The condition is I think the same as previous i...

Screen Shot 2020-07-07 at 3.44.56.png
  • Casual Listener
  • Plan Free Country Japan Device Firefox version 78.0, Chrome version 65.0.3325.181 Operating System Mac OS X version 10.9.5 My Question or Issue Spotify once again unloads songs after it play...
  • 199 Views
  • 0 replies
  • 0 likes
  • 199 Views
  • 0 replies
  • 0 likes

Superuser Contribution MacOS App High %100+ CPU Use After Lastest Version

Spotify macOS app 1.1.36.734.g8731c306 latest version, after i update spotify this version app use high cpu and heat up the machine. I am already clear re-install or downgrade some setting but it doesn't any change. I try all of solutions but doesn't...

  • Regular
  • Spotify macOS app 1.1.36.734.g8731c306 latest version, after i update spotify this version app use high cpu and heat up the machine. I am already clear re-install or downgrade some setting but i...
  • Mario
  • Moderator
  • 778 Views
  • 2 replies
  • 3 likes
  • CPU
    high
    Mac
    macbook
  • 778 Views
  • 2 replies
  • 3 likes

Superuser Contribution "can't play the current song"

PlanPremiumCountryCanadaDeviceMacBook Air Early 2015Operating SystemmacOS High Sierra version 10.13.6 My Question or IssueA few songs in my library will play until a song stops 1-3 seconds before it is supposed to end and I receive the blue bar at th...

  • Visitor
  • Plan Premium Country Canada Device MacBook Air Early 2015 Operating System macOS High Sierra version 10.13.6   My Question or Issue A few songs in my library will play until a song sto...
  • Ivan
  • Spotify Legend
  • 326 Views
  • 1 replies
  • 0 likes
  • Can't play the current song
    Mac Book
    Ongoing Issues
  • 326 Views
  • 1 replies
  • 0 likes

[iOS] mac app often won't play

Often tracks just won't play without having to force quit and restart the app. I'm currently paying for software that mostly won't work...

  • Not applicable
  • Often tracks just won't play without having to force quit and restart the app. I'm currently paying for software that mostly won't work...
  • Billy-J
  • Spotify Star
  • 245 Views
  • 1 replies
  • 0 likes
  • iOS
  • 245 Views
  • 1 replies
  • 0 likes

[Bug] Search feature: clicking on item does not link me to the source directly

PlanPremiumCountryUSADeviceMacbook Pro 2017Operating SystemMacOS Catalina v10.15.5 My Question or IssueWhen I search for an item on the Spotify desktop app, and click on it, it takes me to the playlist containing the item but it does not scroll to it...

  • Regular
  • Plan Premium Country USA Device Macbook Pro 2017 Operating System MacOS Catalina v10.15.5    My Question or Issue When I search for an item on the Spotify desktop app, and click o...
  • 278 Views
  • 0 replies
  • 0 likes
  • Desktop
    Glitch
    Mac
    Search failure
  • 278 Views
  • 0 replies
  • 0 likes

Superuser Contribution Catalina OS issue for Spotify

Plan MonthlyPremiumUnited States DeviceMac Laptop Mid 2014Operating SystemCatalina 10.5.5. My Question or IssueI updated to Catalina 10.5.5 and not Spotify won't open. It flashes when I click open, but does nothing.

  • Casual Listener
  • Plan Monthly Premium United States   Device Mac Laptop Mid 2014 Operating System Catalina 10.5.5.   My Question or Issue I updated to Catalina 10.5.5 and not Spotify won't open. &...
  • Joel-M
  • Composer
  • 920 Views
  • 6 replies
  • 0 likes
  • 920 Views
  • 6 replies
  • 0 likes

Spotify is unable to play music after Bluetooth mode switch

Plan: PremiumCountry: Germany Device: MBP 13'' 2019Operating System MacOS 10.15.5 (19F101) I'm using a BT headset (Bose QC35). Whenever I join a conference call my headset switches from A2DP to Headset mode. Once I stop using my Mic the Headphone swi...

  • Casual Listener
  • Plan: Premium Country: Germany   Device: MBP 13'' 2019 Operating System MacOS 10.15.5 (19F101)   I'm using a BT headset (Bose QC35). Whenever I join a conference call my hea...
  • Cristianm87
  • Casual Listener
  • 375 Views
  • 1 replies
  • 2 likes
  • 375 Views
  • 1 replies
  • 2 likes

Superuser Contribution CPU Usage

Using Macbook Pro 2019 which is recently bought and every time I'm using Spotify, it is hot and fan is screaming at me. I've checked activity monitor and CPU usage is always at 100%. I've reinstalled Spotify and still the same issue.

Screenshot 2020-07-03 at 12.11.09.png
  • Visitor
  • Using Macbook Pro 2019 which is recently bought and every time I'm using Spotify, it is hot and fan is screaming at me. I've checked activity monitor and CPU usage is always at 100%. I've reinstalled...
  • elkmann90
  • Casual Listener
  • 1306 Views
  • 11 replies
  • 4 likes
  • CPU
    cpu usage
    macbook
  • 1306 Views
  • 11 replies
  • 4 likes

Clearing the whole queue

PremiumUSA Device(iPhone 7, Macbook Pro early 2015)Operating System(most uptodate) My Question or Issue There doesn't seem to be a way to clear an entire queue on the Spotify app on either device without just removing each individual app. I've seen t...

  • Visitor
  • Premium USA   Device (iPhone 7, Macbook Pro early 2015) Operating System (most uptodate)   My Question or Issue   There doesn't seem to be a way to clear an entire queue on t...
  • SoundShots
  • Composer
  • 624 Views
  • 1 replies
  • 0 likes
  • 624 Views
  • 1 replies
  • 0 likes