Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Mac
Every time my desktop app starts up another window appears for https://xpui.app.spotify.com/index.html with the error:DNS_PROBE_FINISHED_NXDOMAIN The app works fine but it's incredibly annoying to have this random window appear every single time. Mac...
Casual Listener
43040 Views
65 replies
12 likes
PlanPremiumCountryUnited States Of AmericaDeviceMacBook Pro (15-inch, Mid 2010)Operating SystemMac OS Catalina 10.15.7 My Question or IssueWhen I try to install Spotify the installer says "Unsupported PlatformSorry, this version of Spotify is for mac...
Visitor
33571 Views
5 replies
0 likes
How do I clear the recently played items that appear on the home screen upon launching the desktop app? If I go into the Recently Played section and remove them there, they still show up on the home screen.
Visitor
182441 Views
12 replies
25 likes
PlanFreeCountryJapanDeviceFirefox version 78.0, Chrome version 65.0.3325.181Operating SystemMac OS X version 10.9.5 My Question or IssueSpotify suddenly gets unloaded yesterday (I am using it with free plan) and cannot be played concurrently.I refres...
Plan Free Country Japan Device Firefox version 78.0, Chrome version 65.0.3325.181 Operating System Mac OS X version 10.9.5 My Question or Issue Spotify suddenly gets unloaded yesterd...
Casual Listener
909 Views
1 replies
0 likes
My Mac is version 10.10.2 I can't open my spotify on MAC since last night. I tried to uninstalled and reinstalled but it didn't help. The application not even popup the account info page and just turn off immediately. But it works perfectly on my iph...
My Mac is version 10.10.2 I can't open my spotify on MAC since last night. I tried to uninstalled and reinstalled but it didn't help. The application not even popup the account i...
Not applicable
11458 Views
5 replies
0 likes
Hi all I am using webplayer and I would like to disable explicit content. I cannot find the setting. I am following the steps described here https://support.spotify.com/uk/using_spotify/system_settings/explicit-content/ Is there a way to remove expli...
Hi all I am using webplayer and I would like to disable explicit content. I cannot find the setting. I am following the steps described here https://support.spotify.com/u...
Casual Listener
15266 Views
2 replies
1 likes
Where can I find the current playlist I am listening to? Before the last update, I could click in the left bottom corner to make the playlist appear.
Where can I find the current playlist I am listening to? Before the last update, I could click in the left bottom corner to make the playlist appear.
Casual Listener
1477 Views
2 replies
0 likes
I need help with this. The Spotify menu on my Mac is somehow in Spanish. When on my phone it's English, and I have no idea why it's suddenly spanish when I'm on my Mac - and I can't seem to change it. I find it extremely annoying that there is no eas...
I need help with this. The Spotify menu on my Mac is somehow in Spanish. When on my phone it's English, and I have no idea why it's suddenly spanish when I'm on my Mac - and I can't seem to ...
Community Legend
1491 Views
5 replies
0 likes
I was wondering if I could delete my 'Persistent Cache' folder without damaging my library of functioning of my desktop Spotify app? It is now at 30gb and taking up space I could do with. Also is there a way to cap this folder size or must I manually...
I was wondering if I could delete my 'Persistent Cache' folder without damaging my library of functioning of my desktop Spotify app? It is now at 30gb and taking up space I could do with.  ...
Community Legend
25347 Views
3 replies
0 likes
Plan: PremiumCountry: IndiaDevice:MacBook Pro (Retina, 15-inch, Mid 2015)Operating System: macOS High Sierra (10.13.6) My Question or IssueI have recently noticed that local files from my Mac show up in search results despite the Show Local Files opt...
Plan: Premium Country: India Device:MacBook Pro (Retina, 15-inch, Mid 2015) Operating System: macOS High Sierra (10.13.6) My Question or Issue I have recently noticed that loca...
Composer
2754 Views
2 replies
1 likes
PlanPremium (latest version app installed)CountrySwedenDeviceMacbook Pro 2018Operating SystemmacOS Mojave 10.14.6 My Question or IssueI'm not able to start Spotify connect (for cromecast audio, samsung galaxy S9 plus) from my laptop as I cannot even ...
Plan Premium (latest version app installed) Country Sweden Device Macbook Pro 2018 Operating System macOS Mojave 10.14.6 My Question or Issue I'm not able to start Spotify conne...
Newbie
1966 Views
3 replies
1 likes
PlanPremiumCountryNetherlandsDeviceMacBook Pro 15 inch 2013Operating SystemMacOs Mojave Since a few days some songs I have added to certain playlists on my phone wouldn't show up in my playlists on my MacBook. Today I wanted to fix this so I reinstal...
Plan Premium Country Netherlands Device MacBook Pro 15 inch 2013 Operating System MacOs Mojave Since a few days some songs I have added to certain playlists on my phone wouldn't show ...
Casual Listener
5071 Views
5 replies
1 likes
Used to work fine, now none of those songs in that folder play, either greyed out and no sound. I have some awesome old mp3s from back in the day I'm talking pre 2000 and songs you can't find anywhere now and custom releases from artist and bands etc...
Used to work fine, now none of those songs in that folder play, either greyed out and no sound. I have some awesome old mp3s from back in the day I'm talking pre 2000 and songs you can't find anywher...
Spotify Legend
1100 Views
2 replies
0 likes
PlanPremiumCountryColombia DeviceMacBook AirOperating SystemmacOS Catalina My Question or IssueFilter feature in albums view is not working. When trying to filter albums by album name or artist name, no results are produced
Plan Premium Country Colombia Device MacBook Air Operating System macOS Catalina My Question or Issue Filter feature in albums view is not working. When trying to filter albu...
Spotify Legend
703 Views
1 replies
0 likes
Olá! O aplicativo do Spotify para Desktop (Mac) está indisponível na App Store? Existe previsão para retorno?
Olá! O aplicativo do Spotify para Desktop (Mac) está indisponível na App Store? Existe previsão para retorno?
Spotify Star
780 Views
1 replies
0 likes
Plan PremiumCountry CanadaDevice: Macbook Pro 11,5 2015, MacOS Catalina 10.15.4, Spotify 1.1.31.703.g256add22 My Question or IssueA few days ago (I think Thurs., April 30) suddenly the album cover for current song in the lower left corner of the Spot...
Plan Premium Country Canada Device: Macbook Pro 11,5 2015, MacOS Catalina 10.15.4, Spotify 1.1.31.703.g256add22 My Question or Issue A few days ago (I think Th...
Casual Listener
5540 Views
3 replies
0 likes
PlanPremiumCountryGermany Device(MacBook Pro 2018)Operating System(macOS Catalina 10.15.5) My Question or IssueI want to change playlist cover image to the custom one but when hovering over playlist cover image in the desktop app 'edit' icon no longe...
Plan Premium Country Germany Device (MacBook Pro 2018) Operating System (macOS Catalina 10.15.5) My Question or Issue I want to change playlist cover image to the custom one ...
Casual Listener
10107 Views
2 replies
0 likes
PlanPremiumCountryUKDeviceMacbook Air 2015Operating SystemMacOS Catalina 10.15Date20th October 2019 My Question or IssueSpotify has been crashing on launch for about a week now. It started about when I updated my laptop to MacOS Catalina 10.15 and no...
Plan Premium Country UK Device Macbook Air 2015 Operating System MacOS Catalina 10.15 Date 20th October 2019 My Question or Issue Spotify has been crashing on launch for about a we...
Casual Listener
21647 Views
17 replies
12 likes
DeviceMacbook Pro 15 inch 2019 Operating SystemMacOS 10.15.5 Spotify Version1.1.33.569.gced9e0f5 If shuffle is enabled, the wrong music in the list is highlighted when clicking the song image. Shuffle Enabled (highlighted the currently playing song) ...
Device Macbook Pro 15 inch 2019 Operating System MacOS 10.15.5 Spotify Version 1.1.33.569.gced9e0f5 If shuffle is enabled, the wrong music in the list is highlighted whe...
Regular
2468 Views
6 replies
0 likes
Hi, for several months now, every time I go to click on the "Find Friends" button, this error message (attached below) pops up. I have added friends in the past and want to add more. Why isn't it letting me?
Hi, for several months now, every time I go to click on the "Find Friends" button, this error message (attached below) pops up. I have added friends in the past and want to add more. Why isn't it let...
Spotify Legend
8368 Views
5 replies
1 likes
Can I play local mp4 video files as a video rather than playing only the audio? Plan: PremiumCountry: India Device: Samsung Galaxy S10, Macbook AirOperating System: Android 10, MacOS 10.15.5
Can I play local mp4 video files as a video rather than playing only the audio? Plan: Premium Country: India Device: Samsung Galaxy S10, Macbook Air Operating System: An...
Moderator
4531 Views
3 replies
1 likes
After booting the Mac, the Spotify App for Mac will start even though the automatic start for the Spotify App is disabled. I am using the Spotify App with the version number 1.1.21.1654.g282a2807. It is very annoying that the app "does what it want"....
After booting the Mac, the Spotify App for Mac will start even though the automatic start for the Spotify App is disabled. I am using the Spotify App with the version number 1.1.21.1654...
Newbie
2053 Views
3 replies
0 likes
Family PlanPremiumUSA Macbook Air Hey! Spotify helped me out a lot yesterday with a hacking situation; somebody added themselves into my family plan, and also hacked into my own library. They added this song (attached image) to literally every single...
Family Plan Premium USA Macbook Air Hey! Spotify helped me out a lot yesterday with a hacking situation; somebody added themselves into my family plan, and also hacked into my own...
Casual Listener
868 Views
2 replies
0 likes
