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Desktop (Mac)

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Forum Posts

Pop-up for xpui appears on app startup

Every time my desktop app starts up another window appears for https://xpui.app.spotify.com/index.html with the error:DNS_PROBE_FINISHED_NXDOMAIN The app works fine but it's incredibly annoying to have this random window appear every single time. Mac...

Music Fan

biyju2f63t16mhmzjal

Casual Listener

27727 Views

55 replies

9 likes

  • 27727 Views
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  • 9 likes

Solved!! Cant download Spotify on Mac OS 10.15.7

PlanPremiumCountryUnited States Of AmericaDeviceMacBook Pro (15-inch, Mid 2010)Operating SystemMac OS Catalina 10.15.7 My Question or IssueWhen I try to install Spotify the installer says "Unsupported PlatformSorry, this version of Spotify is for mac...

Newbie

archaosenzo

Visitor

14163 Views

3 replies

0 likes

  • 14163 Views
  • 3 replies
  • 0 likes

Solved!! Clear recently played on home screen?

How do I clear the recently played items that appear on the home screen upon launching the desktop app? If I go into the Recently Played section and remove them there, they still show up on the home screen.

Regular

jruby

Visitor

149434 Views

12 replies

25 likes

  • 149434 Views
  • 12 replies
  • 25 likes

Solved!! Upstream request timeout?

The web player link brings me to a white page that says upstream request timeout. The website said it was fixed in October but it is a new issue for me.

Newbie

Ivelina

Moderator

135589 Views

47 replies

20 likes

  • 135589 Views
  • 47 replies
  • 20 likes

x button does not close spotify (Mac)

Spotify will not close when hitting the close button and instead minimizes.It is not much of an extra step to simply right click and quit the app, but it's a step I really shouldn't have to be taking. There is already a minimize button and there is l...

Newbie

Spotify will not close when hitting the close button and instead minimizes. It is not much of an extra step to simply right click and quit the app, but it's a step I really shouldn't have to be taki...

Tom

Community Legend

3675 Views

1 replies

1 likes

  • 3675 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution How Do I Restore a Deleted Song to its Original Date it Was Added?

Hi there, So yesterday evening I was going through my playlists to remove some tracks I didn't like and it took me quite some time before realizing that I removed a specific track I liked without intention. At this point, I've removed quite a handful...

Visitor

Hi there,   So yesterday evening I was going through my playlists to remove some tracks I didn't like and it took me quite some time before realizing that I removed a specific track I liked wi...

Katerina

Spotify Legend

1587 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Can't login or access web app. How do I fix proxy and firewall blocking access to Spotify? Error 30

When I try to access the Spotify Web App it says a firewall or proxy is blocking it. When I try and access the Spotify Desktop app it won't let me login, quotes error code 30, citing a proxy issue and won't let me login. Spotify does work on my andro...

Casual Listener

When I try to access the Spotify Web App it says a firewall or proxy is blocking it.  When I try and access the Spotify Desktop app it won't let me login, quotes error code 30, citing a proxy...

FJ123

Casual Listener

15534 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Solved!! Unable play on Google / Chromecast speaker from Desktop, works on iOS though

Hi there, I am permanently unable to connect to Google Chromecast Audio from MacOS (Catalina 10.15.2, but also prior to that). I am using the most recent Spotify version. I CAN see all of my speakers from my mobile device though (iOS, most recent). B...

Regular

Hi there,   I am permanently unable to connect to Google Chromecast Audio from MacOS (Catalina 10.15.2, but also prior to that). I am using the most recent Spotify version.   I CAN see ...

mattysprague

Newbie

2508 Views

4 replies

2 likes

Spotify Connect Desktop
  • 2508 Views
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  • 2 likes

Solved!!Superuser Contribution Impossible de listen a music

PremiumCountryFranceDeviceMacBook Air 2015Operating SystemMac OS catalina 10.15.3My Question or IssueFor about one year, I was not able to listen a music on my Spotify on my Mac. I have no message but the music doesn't begin. I already tried to re-in...

Casual Listener

Premium Country France Device MacBook Air 2015 Operating System Mac OS catalina 10.15.3 My Question or Issue For about one year, I was not able to listen a music on my Spotify on my Mac. I ha...

Ivan

Spotify Legend

1216 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Solved!!Superuser Contribution The music changes without me pressing a button

PlanPremiumCountryFranceDeviceMacbook Air 2015Operating SystemIOS 10.15.3 My Question or IssueHello,I have a problem with the spotify app on mac. I reinstall the application several times and try on another computer, but I still have the same problem...

Casual Listener

  Plan Premium Country France Device Macbook Air 2015 Operating System IOS 10.15.3   My Question or Issue Hello, I have a problem with the spotify app on mac. I reinstall the ap...

Ivan

Spotify Legend

922 Views

3 replies

1 likes

  • 922 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Deleting songs in Liked songs

PlanPremiumCountryFranceDeviceMacbook AirOperating SystemiOS 10 My Question or IssueHello, I have a problem with Spotify on my computer. For a while now, I have some songs that were on my computer and they automatically were placed in "Local Files" b...

Newbie

Plan Premium Country France Device Macbook Air Operating System iOS 10   My Question or Issue Hello, I have a problem with Spotify on my computer. For a while now, I have some songs th...

Ivan

Spotify Legend

916 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Spotify Radio/Autoplay not working with playlist duplicates

OS: Mac Mojave 10.14.6 Spotify Version: 1.1.27.472.gf6574b97.Also happens on Windows desktop.Steps to reproduce Radio:1. Completely close Spotify.2. Start Spotify.3. Open a playlist with duplicates in it. Right Click -> Go to playlist radio.4. Should...

Regular

OS: Mac Mojave 10.14.6  Spotify Version: 1.1.27.472.gf6574b97. Also happens on Windows desktop. Steps to reproduce Radio: 1. Completely close Spotify. 2. Start Spotify. 3. Open a playlis...

samchungy

Regular

1077 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution Spotify not syncing with Discord on Mac

I use last.fm and have my spotify synced to my discord account and when i'm using spotify on my phone both discord and last.fm show me listening to the songs but when i'm listening on my macbook pro none of the data syncs even though i'm logged into ...

Casual Listener

I use last.fm and have my spotify synced to my discord account and when i'm using spotify on my phone both discord and last.fm show me listening to the songs but when i'm listening on my macbook pro ...

Xenia

Moderator

5342 Views

6 replies

0 likes

Other
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Solved!!Superuser Contribution Friend Feed completely missing after update

PlanFree/PremiumCountryAustraliaDeviceMacbook Pro 2018Operating SystemiOS 10 My Question or IssueMy desktop Spotify has recently updated and is no longer showing me the friend feed or activity. I usually have four friends showing up in the friend fee...

Music Fan

Plan Free/Premium Country Australia Device Macbook Pro 2018 Operating System iOS 10   My Question or Issue My desktop Spotify has recently updated and is no longer showing me the frien...

selbossi

Music Fan

5258 Views

6 replies

0 likes

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  • 6 replies
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Solved!!Superuser Contribution Daily Drive news podcasts not playing when started from macOS app

PlanPremiumCountryGermany DeviceMacBook Pro mid 2014Operating SystemmacOS Catalina 10.15.3 My Question or IssueWhen playing the Daily Drive playlist on the desktop app on my MacBook, the news podcasts will not play at all. When playing the list, anyt...

Newbie

Plan Premium Country Germany   Device MacBook Pro mid 2014 Operating System macOS Catalina 10.15.3   My Question or Issue When playing the Daily Drive playlist on the desktop app...

Ivan

Spotify Legend

1624 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Can't log in on desktop app - firewall blocking (error code 11)

PlanPremiumCountryUnited States DeviceMacbook Air 2015Operating SystemMacOS Mojave I'm getting an error that "A firewall may be blocking Spotify. Please update your firewall to allow Spotify. Additionally you could try changing the currently used pro...

Casual Listener

  Plan Premium Country United States   Device Macbook Air 2015 Operating System MacOS Mojave   I'm getting an error that "A firewall may be blocking Spotify. Please update y...

Ivan

Spotify Legend

6197 Views

3 replies

3 likes

  • 6197 Views
  • 3 replies
  • 3 likes

Superuser Contribution Spotify on OS X 10.6.8

I have an old MacBook 1,1 that I want to use only to stream music from Spotify.The latest OS X he can run is 10.6.8, the actual Spotify release wants OS X 10.10, the web player is not available in the latest Opera (25.0.1614.71) and Firefox (48.0.2),...

Casual Listener

I have an old MacBook 1,1 that I want to use only to stream music from Spotify. The latest OS X he can run is 10.6.8, the actual Spotify release wants OS X 10.10, the web player is not available in ...

DerJustus

Casual Listener

12241 Views

5 replies

0 likes

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  • 5 replies
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Solved!!Superuser Contribution Cannot find my "liked songs"

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am a UK Spotify Premium subscriber and installed it on my MacBook Air (latest version of Ma...

Regular

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I am a ...

Ivan

Spotify Legend

3714 Views

14 replies

0 likes

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  • 14 replies
  • 0 likes

Superuser Contribution Two different devices using my Spotify account can play different songs at the same time! Why?

Hi there everybody.. When playing a song on Spotify on my Mac - I used to be able to change it using Spotify on my iPad. I like this feature. It was like using my iPad as a controller. But since about 6 months ago, it stopped working, meaning I can a...

Casual Listener

Hi there everybody..   When playing a song on Spotify on my Mac - I used to be able to change it using Spotify on my iPad. I like this feature. It was like using my iPad as a controller. &nbs...

Elena

Moderator

4749 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Solved!!Superuser Contribution Next song starts somewhere in the middle

On some playlists (the last one this happened on was "Deep House Relax") when one song ends it starts the next some somewhere in the middle after an unusually long crossfade. After some investigation, it seems this is a feature that some playlists ha...

Roadie

On some playlists (the last one this happened on was "Deep House Relax") when one song ends it starts the next some somewhere in the middle after an unusually long crossfade.  After some invest...

douira

Roadie

65847 Views

51 replies

22 likes

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  • 51 replies
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Solved!!Superuser Contribution Podcasts (saved and suggestions) disappeared? Menu gone?

After the last update I just performed, I can't access any podcasts anymore. No menu for them any more. When I search for podcasts, I get a completely non-responsive menu that gives me nothing. All my saved podcasts have disappeared as well. Premium ...

Casual Listener

After the last update I just performed, I can't access any podcasts anymore. No menu for them any more.   When I search for podcasts, I get a completely non-responsive menu that gives me nothi...

RamseyJansen

Casual Listener

1025 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Solved!! liked songs remove

PlanPremiumDeviceMacBook Pro 13" 2018Operating SystemMacOS CatalineeMy Question or IssueHow can I remove the liked songs? Check image attached, I don't even have an option to remove certain songs

Casual Listener

Plan Premium Device MacBook Pro 13" 2018 Operating System MacOS Catalinee My Question or Issue How can I remove the liked songs? Check image attached, I don't even have an option to remove cer...

rsales9

Casual Listener

890 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Solved!! Mac Desktop App showing Arabic

Plan PremiumFree/PremiumCountry US Device MacBook Pro (13" late 2013)(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System Catalina 10.15.3(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue As shown in the attachment, "Spotify...

Casual Listener

Plan    Premium Free/Premium Country  US   Device   MacBook Pro (13" late 2013) (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System   Ca...

Emilia_8

Community Legend

1892 Views

3 replies

0 likes

  • 1892 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Music Request Form

Are you guys able to add the song "Be Alright" by Hwasa?https://www.youtube.com/watch?v=8oX3bTGcFvY&

Visitor

Are you guys able to add the song "Be Alright" by Hwasa? https://www.youtube.com/watch?v=8oX3bTGcFvY&

Ivan

Spotify Legend

1524 Views

2 replies

0 likes

  • 1524 Views
  • 2 replies
  • 0 likes