Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

Desktop (Mac)

Discuss Spotify for Mac

Start a topic

Not downloading, zip file corrupted Mac

I just purchased a m4 macbook running 26.2 Tahoe. I tried downloading spotify from Safari and Chrome. Every time I try to open the zip file it says Unable to expand "SpotifyInstaller.zip" into "Desktop". (Error 79 - Inappropriate file type or format....

Casual Listener

zahirramcharan

Visitor

15929 Views

79 replies

9 likes

  • 15929 Views
  • 79 replies
  • 9 likes

Solved!! How to stop Spotify from starting on login on macOS

hi! this is the same question as this one but because it’s marked as solved and the solution doesn’t work for me, I’m posting it again. I’ve double checked:1) I have no “login items” for my user in the Users & Groups pref pane2) when I right click th...

Music Fan

sp0tifyispants

Casual Listener

38937 Views

8 replies

1 likes

  • 38937 Views
  • 8 replies
  • 1 likes

Solved!! Cant download Spotify on Mac OS 10.15.7

PlanPremiumCountryUnited States Of AmericaDeviceMacBook Pro (15-inch, Mid 2010)Operating SystemMac OS Catalina 10.15.7 My Question or IssueWhen I try to install Spotify the installer says "Unsupported PlatformSorry, this version of Spotify is for mac...

Newbie

grumotdj

Casual Listener

38389 Views

7 replies

0 likes

  • 38389 Views
  • 7 replies
  • 0 likes

Solved!! Can't change the oder of songs

My Question or Issue:After the latest update I can't change the order of my songs in my playlists. This is unacceptable and a good reason to stop the premium subscription! Plan: PremiumCountry: USADevice: Macbook Pro 2020Operating System: macOS Catal...

Casual Listener

My Question or Issue: After the latest update I can't change the order of my songs in my playlists. This is unacceptable and a good reason to stop the premium subscription!   Plan: Premi...

music_datum

Casual Listener

832 Views

1 replies

1 likes

  • 832 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Playlist description not updating

Premium Family Plan - USADevice - Macbook Pro 2018Operating System - macOS Mojave v. 10.14.4 My Question or IssueI can't get already created playlist descriptions to update. Everytime I try to save an update to the playlist it reverts back to the ori...

Casual Listener

Premium Family Plan - USA Device - Macbook Pro 2018 Operating System - macOS Mojave v. 10.14.4   My Question or Issue I can't get already created playlist descriptions to update. ...

delysid23

Music Fan

26310 Views

25 replies

23 likes

  • 26310 Views
  • 25 replies
  • 23 likes

Solved!! Liked song not marked on artist page

PlanPremiumCountryUSADeviceMacOperating SystemMac OS My Question or IssueHi, Am I the only one with this issue? my songs present in my playlist "liked songs" are not marked (white heart) on the artist/album view, I thing this is an issue has it lead ...

Casual Listener

  Plan Premium Country USA Device Mac Operating System Mac OS   My Question or Issue Hi, Am I the only one with this issue?  my songs present in my playlist "liked song...

OUTAN30

Casual Listener

1244 Views

2 replies

0 likes

  • 1244 Views
  • 2 replies
  • 0 likes

Solved!! View search results as text?

Is there any way to view search results as text not album covers, there used to be a way.Thanks Premium Mac desktopUSA

Regular

Is there any way to view search results as text not album covers, there used to be a way. Thanks   Premium  Mac desktop USA

Billy-J

Spotify Star

1091 Views

2 replies

0 likes

  • 1091 Views
  • 2 replies
  • 0 likes

Follower count

Why has my follower count reduced overnight?? It say 249 followers on the spotify application on my macbook pro but 279 followers on my artists.spotify.com page. I know some of the people that followed me on spotify cause i told them to. They couldnt...

Visitor

Why has my follower count reduced overnight?? It say 249 followers on the spotify application on my macbook pro but 279 followers on my artists.spotify.com page. I know some of the people that follow...

Joel-M

Composer

3788 Views

1 replies

0 likes

  • 3788 Views
  • 1 replies
  • 0 likes

Solved!! Not all local files showing up on iMac app.

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

Casual Listener

 None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9,...

guavaman55

Casual Listener

3469 Views

2 replies

0 likes

  • 3469 Views
  • 2 replies
  • 0 likes

Solved!! MP3 Upload

Hello,I would like to know when the option to upload my mp3 will be available on the platform. I have some mp3 songs that are not available on the Spotify platform. We have the option of using local files through the desktop application, however, the...

Visitor

  Hello, I would like to know when the option to upload my mp3 will be available on the platform. I have some mp3 songs that are not available on the Spotify platform. We have the option of us...

Heythatsme

Community Legend

1507 Views

1 replies

0 likes

  • 1507 Views
  • 1 replies
  • 0 likes

Solved!! Can't put up an idea on the Spotify Community

Hi, y'all So I don't know exactly where to put this topic in 'cause it can be various topics. I don't know if it is me but it has been happening for more than 1 month now. I just cannot seem to put up an idea on the Spotify community. I don't know wh...

Composer

Hi, y'all   So I don't know exactly where to put this topic in 'cause it can be various topics. I don't know if it is me but it has been happening for more than 1 month now.   I just ca...

Joel-M

Composer

1325 Views

1 replies

0 likes

  • 1325 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Daily Mixes Won't Load

PlanPremium DeviceMacOS Catalina 10.15.5 My Question or IssueTrying to access my daily mix and they're just stuck on the loading screen.This has been happening for the last few days. Can anyone please help?

Casual Listener

  Plan Premium   Device MacOS Catalina 10.15.5   My Question or Issue Trying to access my daily mix and they're just stuck on the loading screen. This has been happening for t...

Mario

Spotify Legend

2291 Views

3 replies

0 likes

daily-mix
  • 2291 Views
  • 3 replies
  • 0 likes

Solved!! Shuffle from a selected song to random song that is not in my playlist

PlanPremiumCountryIndonesiaDevice(iPhone 6, iPad 9.7, Macbook Pro 2018)Operating System(iOS 10) My Question or IssueCan a spotify user select one particular song, and the song after that would be a random song but similar to that one particular song ...

Casual Listener

Plan Premium Country Indonesia Device (iPhone 6, iPad 9.7, Macbook Pro 2018) Operating System (iOS 10)   My Question or Issue Can a spotify user select one particular song, and the son...

tioseptiono

Casual Listener

803 Views

2 replies

0 likes

  • 803 Views
  • 2 replies
  • 0 likes

Solved!! Do I need Premium to use Local files on my devices?

There are songs that are not on Spotify due to agreement with the label. I want to add them to my Spotify but I’d like to know if there’s a way to do it without premium.PlanFreeCountryUSADeviceMacBook Air 2019Operating SystemMacOS My Question or Issu...

Regular

There are songs that are not on Spotify due to agreement with the label. I want to add them to my Spotify but I’d like to know if there’s a way to do it without premium. Plan Free Country USA De...

Billy-J

Spotify Star

5554 Views

1 replies

0 likes

  • 5554 Views
  • 1 replies
  • 0 likes

Solved!! Is the Touch Bar scrubbing bar actually...supposed to scrub?

Hi! Just got my Mac and Spotify was the very first thing I set up—as I was playing around with the Touch Bar in the app, I realized the scrubbing bar indicated exactly where I was in the music in real-time—however, I can't control my music with it. I...

Casual Listener

Hi! Just got my Mac and Spotify was the very first thing I set up—as I was playing around with the Touch Bar in the app, I realized the scrubbing bar indicated exactly where I was in the music in rea...

Billy-J

Spotify Star

6270 Views

5 replies

0 likes

  • 6270 Views
  • 5 replies
  • 0 likes

Solved!! You broke AppleScript (Again)

PlanPremiumCountryArgentina DeviceMacBook Pro 2017 RetinaOperating SystemHigh Sierra My Question or Issue AppleScript is not returning current song correctly. The last build from Apr 23th Broke it. The script in question is the following: if applicat...

Regular

  Plan Premium Country Argentina   Device MacBook Pro 2017 Retina Operating System High Sierra   My Question or Issue   AppleScript is not returning current song corr...

okohokonu

Casual Listener

8874 Views

17 replies

16 likes

bug apple script
  • 8874 Views
  • 17 replies
  • 16 likes

Solved!!Superuser Contribution Connection error: ap_network_disabled on macOS Catalina

Plan PremiumCountry Germany Device iMacOperating System macOS Catalina My Question or IssueSpotify crashes immediatly on startup, output of command./Spotify --show-console: 18:07:33.091 I [network_controller.cpp:77 ] Connectivity policy is initially ...

Visitor

Plan Premium Country Germany   Device iMac Operating System macOS Catalina   My Question or Issue Spotify crashes immediatly on startup, output of command ./Spotify --show-console...

Ivan

Spotify Legend

1450 Views

1 replies

0 likes

bug
  • 1450 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Playing sounds on chrome breaks mac client

PremiumUSAMacbook Pro late 2018macOS Catalina 10.15.4 Hi!For months now, whenever a sound plays from my chrome (doesn't matter which site), Spotify will break. What I mean by this is that when I click play again on spotify, the bar will continue to m...

Casual Listener

Premium USA Macbook Pro late 2018 macOS Catalina 10.15.4   Hi! For months now, whenever a sound plays from my chrome (doesn't matter which site), Spotify will break. What I mean by this is...

Elena

Moderator

1333 Views

1 replies

0 likes

Mac
  • 1333 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution playlists are empty on spotify desktop

PlanPremiumCountryUS DeviceMacbook Pro 2018Operating SystemMacOS Catalina 10.15.5 My Question or IssueI just downloaded spotify on my mac and when i opened it, none of my friends' activity showed up and all the playlists in my library were empty, eve...

Casual Listener

Plan Premium Country US   Device Macbook Pro 2018 Operating System MacOS Catalina 10.15.5   My Question or Issue I just downloaded spotify on my mac and when i opened it, none of...

han_b-nan

Casual Listener

2372 Views

3 replies

0 likes

empty playlist
Empty playlists
macbook
MacBook Desktop
macbook pro
  • 2372 Views
  • 3 replies
  • 0 likes

Mac Solution: A Firewall may be blocking Spotify Error code auth:3

Open Finder In the Menu Bar select Go and then 'Go to Folder' Enter: /private/etc/hosts Locate the file called 'host' and drag to desktop Open the file and replace the text with: ### Host Database## localhost is used to configure the loopback interfa...

Casual Listener

Open Finder  In the Menu Bar select Go and then 'Go to Folder'  Enter: /private/etc/hosts   Locate the file called 'host' and drag to desktop  Open the file and replace ...

Cloud1

Gig Goer

5993 Views

2 replies

2 likes

  • 5993 Views
  • 2 replies
  • 2 likes

Solved!! Spotify Crashing on macOS 10.14.5

PlanPremiumCountry Germany DeviceMacbook Pro Retina Early 2013Operating SystemmacOS 10.14.5 My Question or IssueSpotify on my mac unfortunately recently started crashing randomly (once per 1 minute), which makes the app completely unuseable. I've tri...

Regular

  Plan Premium Country Germany   Device Macbook Pro Retina Early 2013 Operating System macOS 10.14.5   My Question or Issue Spotify  on my mac unfortunately recently st...

gerfboy

Visitor

3906 Views

6 replies

0 likes

  • 3906 Views
  • 6 replies
  • 0 likes

Solved!! [macos] spotify crashes on launch. macOs catalina

PlanPremiumCountryItalyDevicemacbook pro 13" 2017Operating SystemmacOs 10.15.5 My Question or IssueSince today app crashes on start.So far I tried: - reboot: no effect- uninstall and reinstall: no effect- clean cache: no effect- clean cache and reins...

Casual Listener

Plan Premium Country Italy Device macbook pro 13" 2017 Operating System macOs 10.15.5   My Question or Issue Since today app crashes on start. So far I tried:   - reboot: no ef...

matteolspace-3

Casual Listener

7374 Views

1 replies

1 likes

Crash
macOS
start up
Startup Bug
  • 7374 Views
  • 1 replies
  • 1 likes

Solved!! I can't delete my spotify playlists

I want to start fresh with my playlist, and my first step was to delete all the playlists i didnt need. I went to delete a playlist and clicked the delete button on the macbook app but it didnt work. Anyone have some answers?

Newbie

I want to start fresh with my playlist, and my first step was to delete all the playlists i didnt need. I went to delete a playlist and clicked the delete button on the macbook app but it didnt work....

Billy-J

Spotify Star

909 Views

1 replies

0 likes

  • 909 Views
  • 1 replies
  • 0 likes