Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
2543 Views
1 replies
0 likes

2543 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
5027 Views
1 replies
0 likes

5027 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
3633 Views
1 replies
3 likes

3633 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
39558 Views
19 replies
1 likes
music stops

39558 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
165444 Views
0 replies
35 likes
Mac

165444 Views
0 replies
35 likes

Superuser Contribution Liked songs should not include saved albums

Hi don't know if this is an issue as much as it is a feeling that things should be implemented differently. Basically I want my liked songs to represent the songs that I like of an artist but the second I save an album it adds all those songs from th...

dmadz
Casual Listener
Hi don't know if this is an issue as much as it is a feeling that things should be implemented differently. Basically I want my liked songs to represent the songs that I like of an artist bu...
2022-01-04 6:03:52 AM
2022-01-17 10:07:12 PM
MafeG
Spotify Legend
695 Views
4 replies
1 likes

695 Views
4 replies
1 likes

Solved!! How to adjust width of columns?

I used to be able to find that sweet spot between columns (e.g., song, artiust, album) where my cursor arrow became a width-indication-symbol and I could adjust the width of the columns. Since the new version of Spotify arrived, I can't. How to adjus...

ode
Music Fan
I used to be able to find that sweet spot between columns (e.g., song, artiust, album) where my cursor arrow became a width-indication-symbol and I could adjust the width of the columns. Since the ne...
2015-03-09 2:14:52 AM
2022-01-16 11:14:47 PM
RichieHH
Regular
6993 Views
16 replies
2 likes
Mac

6993 Views
16 replies
2 likes

Superuser Contribution spotify won't play certain songs

Hi guys I've had spotify for years and recently its developed a weird problem that has been getting worse. Sometimes it just won't play certain songs. I have a stable internet connection and the songs aren't greyed out. If I click play though, nothin...

sugscott
Music Fan
Hi guys I've had spotify for years and recently its developed a weird problem that has been getting worse. Sometimes it just won't play certain songs. I have a stable internet connection and...
2021-01-15 12:00:29 PM
2022-01-16 10:06:44 PM
Eni
Moderator
5571 Views
30 replies
1 likes

5571 Views
30 replies
1 likes

Superuser Contribution I have a ton of blank playlist on my Mac Desktop app, how do I remove them?

Mac OS Desktop App (not seen on web player or Android device)PremiumMy Question or IssueI have a ton of blank playlist on my Mac Desktop app, how do I remove them? I have already uninstalled and reinstalled. I have remove ALL third party connections....

davfive
Newbie
Mac OS Desktop App (not seen on web player or Android device) Premium My Question or Issue I have a ton of blank playlist on my Mac Desktop app, how do I remove them? I have already uninstalled an...
2022-01-15 6:27:03 AM
2022-01-16 2:40:38 PM
Alex
Spotify Legend
454 Views
2 replies
0 likes

454 Views
2 replies
0 likes

Superuser Contribution Not playing songs on queue or selected playlist

PlanPREMIUMCountryUSA DeviceMac book air (2016)Operating SystemOS X El Capitan 10.11.6 My Question or IssueWhenever I add a song to play on the queue, it won’t ever play. Also, whenever I select a playlist, only one song from the playlist will play a...

gvpachex
Visitor
Plan PREMIUM Country USA Device Mac book air (2016) Operating System OS X El Capitan 10.11.6 My Question or Issue Whenever I add a song to play on the queue, it won’t ever pl...
2020-01-23 3:13:21 AM
2022-01-15 6:40:11 PM
FixItNow2022
Newbie
9688 Views
2 replies
0 likes

9688 Views
2 replies
0 likes

Solved!!Superuser Contribution Playlists/Albums header background overlapping

PlanPremiumCountrySpainDeviceMacbook pro 2020Operating SystemMacOS 12 Monterey I have noticed something in the desktop app for macwhen you scroll in a playlist or an album, the fixed header is transparent and it overlaps the songs info so you can't r...

Screen Shot 2022-01-14 at 4.08.20 PM.png

miquel_mq
Casual Listener
Plan Premium Country Spain Device Macbook pro 2020 Operating System MacOS 12 Monterey I have noticed something in the desktop app for mac when you scroll in a playlist or an album, t...
2022-01-14 4:16:46 PM
2022-01-15 6:13:53 PM
Eni
Moderator
536 Views
1 replies
0 likes
bug
UI

536 Views
1 replies
0 likes

Solved!!Superuser Contribution Hide/Remove "Connect with Facebook" button

PlanPremium familiyCountryTurkey DeviceMacbook Pro 16" 2019Operating SystemMac OS X I had the free account then I have switched to family account and login with that account with the family subscription. Now there is a "Connect with Facebook" button ...

olcayertas
Casual Listener
Plan Premium familiy Country Turkey Device Macbook Pro 16" 2019 Operating System Mac OS X I had the free account then I have switched to family account and login with that a...
2021-07-12 10:20:46 AM
2022-01-15 9:27:49 AM
Jeremy
Spotify Legend
1439 Views
4 replies
0 likes

1439 Views
4 replies
0 likes

No checksum defined for cask

PlanPremiumCountryUKDeviceMac Mini M1Operating SystemDarwin Mac-mini.local 21.2.0 Darwin Kernel Version 21.2.0: Sun Nov 28 20:29:10 PST 2021; root:xnu-8019.61.5~1/RELEASE_ARM64_T8101 arm64 My Question or IssueJust installed the Spotify app from brew,...

typical_weekend
Casual Listener
Plan Premium Country UK Device Mac Mini M1 Operating System Darwin Mac-mini.local 21.2.0 Darwin Kernel Version 21.2.0: Sun Nov 28 20:29:10 PST 2021; root:xnu-8019.61.5~1/RELEASE_ARM64_T8101 ar...
2022-01-13 12:55:26 PM
1008 Views
0 replies
2 likes
cask
checksum
verification

1008 Views
0 replies
2 likes

Superuser Contribution Dashboard not working Macbook

Plan FreeCountryUSADeviceMacbook Air Retina, 13"Operating SystemMac My Question or IssueWhenever I try to search up an artist or a song, it loads and loads until it says "Couldn't find that page, search for something else?" My playlists are working f...

rimanda
Regular
Plan Free Country USA Device Macbook Air Retina, 13" Operating System Mac My Question or Issue Whenever I try to search up an artist or a song, it loads and loads until it says...
2021-12-17 5:07:24 AM
2022-01-13 8:09:32 AM
Alex
Spotify Legend
987 Views
13 replies
1 likes

987 Views
13 replies
1 likes

Superuser Contribution audio not playing when selected off of a "recommend" for playlist section

PlanPremiumCountryUSADeviceiMac 2021Operating SystemMonterey My Question or IssueThe play button activates but does not trigger a shift to a new song or update the playbar. I'm just trying to report a bug.

goodfriendjoey
Casual Listener
Plan Premium Country USA Device iMac 2021 Operating System Monterey My Question or Issue The play button activates but does not trigger a shift to a new song or update the playbar. I...
2022-01-11 5:03:39 AM
2022-01-12 9:31:59 AM
Yordan
Moderator
347 Views
1 replies
0 likes

347 Views
1 replies
0 likes

Superuser Contribution I can't see the lyrics option anywhere on the the screen.

I actually had lyrics on my laptop for the first few days after the new feature came out, and then they just disappeared. Absolutely disappointing.

ghjkl79
Newbie
I actually had lyrics on my laptop for the first few days after the new feature came out, and then they just disappeared. Absolutely disappointing.
2022-01-10 8:11:23 PM
2022-01-11 9:06:57 PM
MafeG
Spotify Legend
441 Views
1 replies
0 likes

441 Views
1 replies
0 likes

Solved!! Playlist sort dropdown button

PlanPremiumCountryRomaniaDeviceMacbook Pro late 2018Operating SystemmacOS 12.0.1 Monterey My Question or IssueHello! I have found an UX issue on the desktop Spotify client, to be more specific, on any playlist we have a table with column headers whic...

striff
Newbie
Plan Premium Country Romania Device Macbook Pro late 2018 Operating System macOS 12.0.1 Monterey My Question or Issue Hello! I have found an UX issue on the desktop Spotify client, t...
2022-01-08 2:31:54 AM
2022-01-11 1:45:36 PM
MattSuda
Spotify Star
778 Views
1 replies
0 likes
Mac

778 Views
1 replies
0 likes

Superuser Contribution Local Files Won’t Show Up On Desktop App

PlanPremiumDeviceMacBook Air 2020 - M1 chipOperating SystemmacOS Monterey 12.1 My Question or IssueLocal files won't show up on the Mac desktop app, the files are all mp3s, they are saved in a folder on my desktop that Spotify has access to in the de...

ManRandom
Newbie
Plan Premium Device MacBook Air 2020 - M1 chip Operating System macOS Monterey 12.1 My Question or Issue Local files won't show up on the Mac desktop app, the files are all mp3s, they ...
2022-01-06 4:20:27 PM
2022-01-10 3:18:28 PM
Alex
Spotify Legend
521 Views
1 replies
0 likes

521 Views
1 replies
0 likes

Solved!!Superuser Contribution Mac desktop app shows low quality cover image

Hello, since the last update of the Spotify Mac desktop app the cover image in the bottom left corner is showing a low-quality image instead of the high-quality version shown in the previous versions. This bug was probably introduced in the latest ap...

jkelemen
Regular
Hello, since the last update of the Spotify Mac desktop app the cover image in the bottom left corner is showing a low-quality image instead of the high-quality version shown in the previous...
2021-08-20 10:33:43 PM
2022-01-10 9:48:25 AM
MattSuda
Spotify Star
627 Views
4 replies
1 likes

627 Views
4 replies
1 likes

Superuser Contribution Spotify keeps pausing

Having issues with Desktop & Web player in which spotify content pauses every 10-30s, whether it's streaming or downloaded content. Super annoying and have tried Windows and Mac operating systems to the same effect. Have also re-installed to no avail

vvash
Newbie
Having issues with Desktop & Web player in which spotify content pauses every 10-30s, whether it's streaming or downloaded content. Super annoying and have tried Windows and Mac operating s...
2022-01-08 10:00:32 PM
2022-01-10 9:46:43 AM
Alex
Spotify Legend
296 Views
1 replies
0 likes

296 Views
1 replies
0 likes

Superuser Contribution Blurry Album Art

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremium CountryCanada DeviceMacBook Air 2020 Operating SystemmacOS Big Sur 11.5.2 My Question or IssueHello, I am having an issu...

breadstick
Casual Listener
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Canada Device MacBook Air 2020 ...
2021-12-03 3:23:31 AM
2022-01-09 5:45:48 AM
MattSuda
Spotify Star
529 Views
4 replies
0 likes

529 Views
4 replies
0 likes

Superuser Contribution 100% high CPU with fresh install on macOS Monterey with M1 Pro

Plan PremiumCountry New ZealandDevice MacBook Pro (16-inch, 2021) M1 ProSpotify for macOS (Apple Silicon)1.1.71.560.gc21c3367 My Question or IssueAbout ~75 seconds after opening Spotify, CPU jumps from a normal 2-4% up to ~100% and stays there. See a...

jeremy-tm
Music Fan
Plan Premium Country New Zealand Device MacBook Pro (16-inch, 2021) M1 Pro Spotify for macOS (Apple Silicon) 1.1.71.560.gc21c3367 My Question or Issue About ~75 seconds a...
2021-10-30 7:01:30 AM
2022-01-09 2:19:23 AM
jeremy-tm
Music Fan
1865 Views
7 replies
0 likes

1865 Views
7 replies
0 likes

Superuser Contribution This content is unavailable

PlanPremiumCountryCanadaOperating SystemMacbook Air 2020 M1 My Question or Issue :I recently update my Spotify desktop app for mac. But since i updated the application, i am not able to listen to any music at all. This messages appear : "This content...

edrolet5
Newbie
Plan Premium Country Canada Operating System Macbook Air 2020 M1 My Question or Issue : I recently update my Spotify desktop app for mac. But since i updated the application, i am not ...
2022-01-06 5:40:32 PM
2022-01-08 4:23:44 PM
Jeremy
Spotify Legend
744 Views
1 replies
1 likes

744 Views
1 replies
1 likes

Superuser Contribution Podcasts don't play on Mac

Mac Monterey. Was playing a podcast on iPhone and then switched it over to play on Mac. It does not work. Uninstall/reinstalled the app but no go. I am now AirPlay-ing from iPhone to Mac but that's not ideal. Help please. Also, noticed "test message"...

gvshksai
Casual Listener
Mac Monterey. Was playing a podcast on iPhone and then switched it over to play on Mac. It does not work. Uninstall/reinstalled the app but no go. I am now AirPlay-ing from iPhone to Mac but that's n...
2022-01-05 6:15:02 AM
2022-01-07 9:29:02 PM
Eni
Moderator
1128 Views
3 replies
0 likes

1128 Views
3 replies
0 likes

Superuser Contribution Songs are playable on spotify but are showing up as greyed out?

PlanPremiumCountryUSADeviceMacbook AirOperating SystemmacOS Big Sur 11.6 My Question or IssueI was having an issue with my Mac today that caused me to have to restart it and redownload Spotify. When I opened the app, songs have randomly been appearin...

JOPPING127
Regular
Plan Premium Country USA Device Macbook Air Operating System macOS Big Sur 11.6 My Question or Issue I was having an issue with my Mac today that caused me to have to restart it and ...
2022-01-05 9:48:44 PM
2022-01-07 4:46:00 PM
Jeremy
Spotify Legend
373 Views
1 replies
1 likes

373 Views
1 replies
1 likes

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