Announcements

[MacOS] Skip track button not working

Reply

[MacOS] Skip track button not working

lupek10
Casual Listener

Device

Macbook Pro 13" 2016

Operating System

MacOS Catalina 10.15.5

 

The 'skip track' button (F9) does not work on the Spotify desktop app. 'Previous track' and 'play/pause' buttons work just fine. I reinstalled the app multiple times, does not help.

 

5 Replies

Re: [MacOS] Skip track button not working

Joel-M
Composer
Hi there. Thank you for reaching out to the Community. To answer your question, did you try to restart your computer? Sometimes it's a bug in the operating system or just the desktop app. Hope this helps.

Re: [MacOS] Skip track button not working

lupek10
Casual Listener

Yes, of course I tried restarting the computer. Didn't help.

Re: [MacOS] Skip track button not working

Joel-M
Composer
Hi There. Try several more of these steps below. If one doesn't work please go onto the next one, until you find one that has fixed your problem:

Step 1: Update the Spotify App to the latest version both of your devices
Step 2: Log out and log back into your Spotify Account
Step 3: Uninstall and Reinstall Spotify (Multiple Times)
Step 4: Restart your iMac Several of Times
Step 5: https://support.spotify.com/us/using_spotify/troubleshooting/reinstallation-of-spotify/
Step 6: If none of the steps above work here is one last thing you can try and the link is below

https://www.spotify.com/about-us/contact/?_ga=2.42205862.246974634.1565949570-2085700887.1565949570

The link redirects to the About Page > Option 3 - Offers the Contact Form and Option 4 - Points folks to @SpotifyCares on Twitter who are happy to help you with your issues.

If any of these steps worked for you please feel free to let me know! I am always happy to help anyone with Spotify Issues.

Re: [MacOS] Skip track button not working

Joel-M
Composer
The last thing you can try is to Clean Reinstall. Link is below:

https://community.spotify.com/t5/Spotify-Answers/How-can-I-perform-a-clean-reinstall-of-the-app/ta-p...

It might be more effective than just uninstalling and reinstalling the Spotify App, and give it a try. Hope this helps.

Re: [MacOS] Skip track button not working

Joel-M
Composer

Hey @lupek10,

 

Can you let me know if this is solved for you, or do you need more help? It would be great. Thank you.

SUGGESTED POSTS