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Topics with Label: macOS

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Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • dtulman14
  • Casual Listener
  • 30009 Views
  • 15 replies
  • 1 likes
  • Error
    music stops
  • 30009 Views
  • 15 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 160051 Views
  • 0 replies
  • 34 likes
  • Mac
  • 160051 Views
  • 0 replies
  • 34 likes

Spotify Sound Quality lowers while on Discord

PlanPremiumCountryUnited Kingdom DeviceMacbook Pro 13" Early 2015Operating SystemmacOS Catalina 10.15.2 My Question or IssueWhenever I'm in a discord call, the sound quality from Spotify is dreadful. My headphones are Sony WH-H900N and connected thro...

  • Newbie
  • Plan Premium Country United Kingdom   Device Macbook Pro 13" Early 2015 Operating System macOS Catalina 10.15.2     My Question or Issue Whenever I'm in a discord call, t...
  • rmsa7
  • Visitor
  • 48551 Views
  • 4 replies
  • 5 likes
  • catalina
    Discord
    Mac
    macOS
    Sound Quality
  • 48551 Views
  • 4 replies
  • 5 likes

Solved!!Superuser Contribution Black screen on macOS Monterrey Spotify app

My Question or IssueHello,for months already, I cannot use properly the Spotify app on my Mac. The workaround is to delete the profile file before launching Spotify app. Can anyone work on this issue please? music quality is really bad on the web pla...

  • Casual Listener
  • ...n this issue please? music quality is really bad on the web player so I would like to have access again to my macOS app.   Plan Premium Country Czech Republic Device Macbook Pro late 2...
  • appmusicmckamo
  • Newbie
  • 1298 Views
  • 11 replies
  • 1 likes
  • apple
    Desktop
    Mac
    macOS
    monterrey
  • 1298 Views
  • 11 replies
  • 1 likes

Solved!!Superuser Contribution Spotify Links "open.spotify" don't open in Desktop App OSX/Mac anymore

Premium AccountUSAMac OS Mojave Seems like Spotify keeps pushing this issue aside because not enough people are complaining about it. I've actually seen a good amount of posts on the community boards about it but none of them seem to have gained trac...

  • Regular
  • Premium Account USA Mac OS Mojave    Seems like Spotify keeps pushing this issue aside because not enough people are complaining about it. I've actually seen a good amount of posts on t...
  • MarsRtr
  • Newbie
  • 48839 Views
  • 60 replies
  • 43 likes
  • Desktop
    desktop app
    macOS
    open.spotify
    sharing
    spotify links
  • 48839 Views
  • 60 replies
  • 43 likes

Solved!!Superuser Contribution Add Spacial Audio support into the Desktop Version.

Within a Macbook Pro late 2016, I am able to activate "Spacial Audio" with compatible devices when watching some videos, movies... but not with Spotify ! In fact, the Spacial audio is available with the Spotify Web version opened in Safari, but using...

  • Casual Listener
  • ...vailable with the Spotify Web version opened in Safari, but using the application, the option is disabled when wanting to activate spacial audio...   Please add the support of this feature on MacOS...
  • OscarDC
  • Moderator
  • 150 Views
  • 3 replies
  • 0 likes
  • macOS
    Spacial Audio
  • 150 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't download Spotify app to Mac desktop

So for some reason, Spotify will not download onto my Mac desktop; below is all the things that I have tried and did not work:Clean re-installUpdated my Maccleared room in storageDownloaded and tried the two different installmentsMultiple re-startsAn...

  • Newbie
  • ...ays, "Application not responding."   Is there anything else I could try?     Device (Macbook Pro Mid-2015) Operating System (macOS Monterey)      
  • AlejaR
  • Moderator
  • 3678 Views
  • 5 replies
  • 0 likes
  • donwload
    macOS
    Troubleshooting
  • 3678 Views
  • 5 replies
  • 0 likes

Superuser Contribution Problem with desktop client and Spotify connect

PlanPremiumCountrySpainDeviceMacBook Pro Mid2018, MacBook Pro 2019, Bose Home Speaker 500, Sonos RoamOperating SystemmacOS Big Sur My Question or IssueI'm facing an issue when playing music using Spotify Connect (nothing too strange: Bose Home Speake...

  • Gig Goer
  • Plan Premium Country Spain Device MacBook Pro Mid2018, MacBook Pro 2019, Bose Home Speaker 500, Sonos Roam Operating System macOS Big Sur   My Question or Issue I'm facing an issue w...
  • Yordan
  • Moderator
  • 1169 Views
  • 8 replies
  • 1 likes
  • macOS
    macos client
    new desktop experience
    spotify connect
  • 1169 Views
  • 8 replies
  • 1 likes

Spotify intermittently causes wifi to slowdown on my Mac and causes kernel panic

Plan: PremiumCountry: United States Device: MacBook Pro 15 inch Early 2019 Operating System: macOS Big Sur 11.6.4 My Question or IssueWhen I use the Spotify Desktop app on Mac, it plays fine for maybe like 30 min and then all of a sudden, my internet...

  • Newbie
  • Plan: Premium Country: United States   Device: MacBook Pro 15 inch Early 2019  Operating System: macOS Big Sur 11.6.4   My Question or Issue When I use the Spotify D...
  • 161 Views
  • 0 replies
  • 0 likes
  • Big Sur
    Crash
    Desktop
    kernel panic
    Mac
    macOS
    wifi
  • 161 Views
  • 0 replies
  • 0 likes

Superuser Contribution Mac CPU 100% After Latest Update

MacBook Pro 16" 2019 - Dual external monitorsmacOS 12.0.1Spotify Premium for macOS (Intel)1.1.72.439.gc253025e Updated to the latest version yesterday and CPU now running @ 100% Have already tried a clean install using these instructions.Hardware acc...

Screen Shot 2021-11-18 at 11.51.50 AM.png
  • Casual Listener
  • MacBook Pro 16" 2019 - Dual external monitors macOS 12.0.1 Spotify Premium for macOS (Intel) 1.1.72.439.gc253025e   Updated to the latest version yesterday and CPU now running @ 100% &n...
  • CarlosE
  • Moderator
  • 2329 Views
  • 29 replies
  • 16 likes
  • bug
    CPU
    macOS
  • 2329 Views
  • 29 replies
  • 16 likes

Superuser Contribution Error code: accesspoint:34 Macbook Air

Hello!I have trouble logging into my Spotify Premium account on my desktop app. It constantly gives Error code accesspoint 34.I uninstalled it and reinstalled the app. Still, it gives the same problem whenever I try to log in with my password. Althou...

  • Casual Listener
  • ...acbook Air 2017 Operating System macOS Big Sur  
  • Jeremy
  • Spotify
  • 1628 Views
  • 6 replies
  • 5 likes
  • accesspoint34
    App
    Desktop
    error code
    iOS
    macbook
    macbookair
    macOS
  • 1628 Views
  • 6 replies
  • 5 likes

Account name truncated

PlanPremiumCountryThe NetherlandsDeviceMacBook Pro 16 inch (2019)Operating SystemmacOS 11.5.2 My Question or IssueMy account name seems to be truncated in the top right of the macOS app. My name has 18 characters (including spaces) and is truncated a...

  • Casual Listener
  • Plan Premium Country The Netherlands Device MacBook Pro 16 inch (2019) Operating System macOS 11.5.2   My Question or Issue My account name seems to be truncated in the top right of t...
  • dylanvdbrink
  • Casual Listener
  • 284 Views
  • 2 replies
  • 1 likes
  • Account
    macOS
    name
    space
    truncated
  • 284 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Scroll position not saved anywhere when going back

PlanPremiumCountryUSADeviceMacbook Pro 2018Operating SystemmacOS 11 My Question or IssueWith the new Spotify experience, there are some really rough edges (but overall it's a great change!). One of these is scrolling - I often scroll through my list ...

  • Regular
  • Plan Premium Country USA Device Macbook Pro 2018 Operating System macOS 11   My Question or Issue With the new Spotify experience, there are some really rough edges (but overall it's a...
  • Supreme_God
  • Casual Listener
  • 925 Views
  • 4 replies
  • 5 likes
  • library
    macOS
    Scroll
  • 925 Views
  • 4 replies
  • 5 likes

Solved!!Superuser Contribution [MacOS] Spotify crashes after changing the device

PlanPremium DuoCountryBelarus Device(MacBook Pro, M1)Operating System(MacOS Big Sur, v. 11.2.3) My Question or IssueSpotify crashes after changing the connected device.1. Open Spotify.2. Click on the 'Device Available' icon and select any device. (In...

  • Casual Listener
  • Plan Premium Duo Country Belarus   Device (MacBook Pro, M1) Operating System (MacOS Big Sur, v. 11.2.3)   My Question or Issue Spotify crashes after changing the connected d...
  • Mihail
  • Spotify Legend
  • 540 Views
  • 7 replies
  • 1 likes
  • crach
    macOS
  • 540 Views
  • 7 replies
  • 1 likes

Superuser Contribution No audio playback upon exiting macOS Energy Saver (sleep mode)

Plan - Premium FamilyCountry - UKDevice - iMacOperating System - macOS Big Sur 11.1Spotify App - 1.1.52.687.gf5565fe5 My Question or IssueThe Energy Saver setting on my iMac are active, including 'Put the hard disks to sleep when possible' and 'Wake ...

  • Regular
  • Plan - Premium Family Country - UK Device - iMac Operating System - macOS Big Sur 11.1 Spotify App - 1.1.52.687.gf5565fe5   My Question or Issue The Energy Saver setting on my i...
  • horsman
  • Regular
  • 653 Views
  • 8 replies
  • 0 likes
  • macOS
    Playback Failed
    Sleep mode
  • 653 Views
  • 8 replies
  • 0 likes

Superuser Contribution spotify is responsible that macOS doesn't go to sleep and drains power all night long

I am only here to post this so others can maybe profit from it. I found out that on my macbook pro 2014, macOS(now catalina 10.15.6) is prevented from going to sleep because of the macos spotify app.Even if the spotify app is not open, the spotify ap...

  • Visitor
  • I am only here to post this so others can maybe profit from it.   I found out that on my macbook pro 2014, macOS(now catalina 10.15.6) is prevented from going to sleep because of the macos s...
  • hjrst
  • Newbie
  • 1204 Views
  • 2 replies
  • 0 likes
  • battery
    drain
    Energy
    macbook pro
    macOS
  • 1204 Views
  • 2 replies
  • 0 likes

Superuser Contribution Audio Device list is not refresing till client app restart

DeviceMacOperating SystemmacOS Big Sur, CatalinaSpotify Client1.1.46.916.g416cacf1 It seems the device list can be seen after pressing the Devices Available button is not get refreshed once it is opened, i continuously have to restart the app to get ...

  • Regular
  • Device Mac Operating System macOS Big Sur, Catalina Spotify Client 1.1.46.916.g416cacf1   It seems the device list can be seen after pressing the Devices Available button is not get r...
  • Peter
  • Spotify Legend
  • 266 Views
  • 1 replies
  • 0 likes
  • google cast device list
    macOS
  • 266 Views
  • 1 replies
  • 0 likes

[MacOS] Skip track button not working

DeviceMacbook Pro 13" 2016Operating SystemMacOS Catalina 10.15.5 The 'skip track' button (F9) does not work on the Spotify desktop app. 'Previous track' and 'play/pause' buttons work just fine. I reinstalled the app multiple times, does not help.

  • Casual Listener
  • Device Macbook Pro 13" 2016 Operating System MacOS Catalina 10.15.5   The 'skip track' button (F9) does not work on the Spotify desktop app. 'Previous track' and 'play/pause' buttons work j...
  • Joel-M
  • Composer
  • 2567 Views
  • 5 replies
  • 1 likes
  • macOS
  • 2567 Views
  • 5 replies
  • 1 likes

Most of my saved albums have disappeared from the desktop app, still present on mobile

Plan: PremiumCountry: US Device: MacBook ProOperating System: MacOS Catalina (10.15.6) My Question or IssueAbout a week ago, I noticed that somewhere around 90% of my saved Albums had disappeared from the desktop app. I still see all of them on the m...

  • Newbie
  • Plan: Premium Country: US   Device: MacBook Pro Operating System: MacOS Catalina (10.15.6)   My Question or Issue About a week ago, I noticed that somewhere around 90% of my s...
  • Billy-J
  • Spotify Star
  • 473 Views
  • 1 replies
  • 0 likes
  • Desktop
    macOS
  • 473 Views
  • 1 replies
  • 0 likes

Solved!! [macos] spotify crashes on launch. macOs catalina

PlanPremiumCountryItalyDevicemacbook pro 13" 2017Operating SystemmacOs 10.15.5 My Question or IssueSince today app crashes on start.So far I tried: - reboot: no effect- uninstall and reinstall: no effect- clean cache: no effect- clean cache and reins...

  • Casual Listener
  • Plan Premium Country Italy Device macbook pro 13" 2017 Operating System macOs 10.15.5   My Question or Issue Since today app crashes on start. So far I tried:   - reboot: no e...
  • matteolspace-3
  • Casual Listener
  • 4084 Views
  • 1 replies
  • 1 likes
  • Crash
    macOS
    start up
    Startup Bug
  • 4084 Views
  • 1 replies
  • 1 likes

I can't log into my Apple account in the macOS Spotify app

English is not my native language. I apologize in advance. PlanpremiumCountryRussiadevice(Macbook Air 2017)operating system(macOS Catalina) I purchased a subscription and downloaded the appIn the application there is no way to log into your account f...

  • Casual Listener
  • English is not my native language. I apologize in advance.   Plan premium Country Russia device (Macbook Air 2017) operating system (macOS Catalina)   I purchased a s...
  • egorskikh
  • Casual Listener
  • 458 Views
  • 1 replies
  • 0 likes
  • App
    macOS
  • 458 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can't play current song error while listening to music

PlanPremiumCountryRO Device(Macbook Pro early 2015)Operating System: macOS Mojave My Question or Issue For about 2 months now, whenever I try to play Spotify on macOS, the desktop app playing any music after about 20-30 seconds and shows the "Can't p...

  • Regular
  • Plan Premium Country RO   Device (Macbook Pro early 2015) Operating System: macOS Mojave   My Question or Issue   For about 2 months now, whenever I try to play Spotify on macOS...
  • Cristianm87
  • Casual Listener
  • 3869 Views
  • 10 replies
  • 2 likes
  • Error
    macOS
    macOS Mojave
    Streaming Issue
  • 3869 Views
  • 10 replies
  • 2 likes