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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Compact Library Layout.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 461 Views
  • 1 replies
  • 3 likes
  • 461 Views
  • 1 replies
  • 3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • bfteach
  • Regular
  • 33957 Views
  • 19 replies
  • 1 likes
  • Error
    music stops
  • 33957 Views
  • 19 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 161805 Views
  • 0 replies
  • 34 likes
  • Mac
  • 161805 Views
  • 0 replies
  • 34 likes

Superuser Contribution Can't remove Spotify from background items

Hi all, I'm on macOS Ventura 13.4 (M2 Pro). I can't get rid of this background item. Uninstalling Spotify didn't help either. Is there any solution to this? Thanks in advance. Hakan PS: Screenshot attached below

  • Casual Listener
  • Hi all,   I'm on macOS Ventura 13.4 (M2 Pro). I can't get rid of this background item. Uninstalling Spotify didn't help either. Is there any solution to this? Thanks in advance.   H...
  • Hakaya7
  • Casual Listener
  • 78 Views
  • 4 replies
  • 0 likes
  • Apple Silicon
    macOS
  • 78 Views
  • 4 replies
  • 0 likes

Superuser Contribution Mac CPU 100% After Latest Update

MacBook Pro 16" 2019 - Dual external monitorsmacOS 12.0.1Spotify Premium for macOS (Intel)1.1.72.439.gc253025e Updated to the latest version yesterday and CPU now running @ 100% Have already tried a clean install using these instructions.Hardware acc...

Screen Shot 2021-11-18 at 11.51.50 AM.png
  • Casual Listener
  • MacBook Pro 16" 2019 - Dual external monitors macOS 12.0.1 Spotify Premium for macOS (Intel) 1.1.72.439.gc253025e   Updated to the latest version yesterday and CPU now running @ 100% &n...
  • rb3photography
  • Newbie
  • 2801 Views
  • 30 replies
  • 16 likes
  • bug
    CPU
    macOS
  • 2801 Views
  • 30 replies
  • 16 likes

Solved!!Superuser Contribution Black screen on macOS Monterrey Spotify app

My Question or IssueHello,for months already, I cannot use properly the Spotify app on my Mac. The workaround is to delete the profile file before launching Spotify app. Can anyone work on this issue please? music quality is really bad on the web pla...

  • Casual Listener
  • ...n this issue please? music quality is really bad on the web player so I would like to have access again to my macOS app.   Plan Premium Country Czech Republic Device Macbook Pro late 2...
  • peodepitte
  • Music Fan
  • 4079 Views
  • 23 replies
  • 2 likes
  • apple
    Desktop
    Mac
    macOS
    monterrey
  • 4079 Views
  • 23 replies
  • 2 likes

Superuser Contribution Today's Spotify update (1.2.10.751) crashes on macOS

This version was working fine:Spotify for macOS (Apple Silicon)1.2.9.743.g85d9593d But this one crashes/closes Spotify when using the player (eg. play/next/previous actions) Spotify for macOS (Apple Silicon)1.2.10.751.g9ce1ecb2 Re-installing/downgrad...

  • Music Fan
  • This version was working fine: Spotify for macOS (Apple Silicon) 1.2.9.743.g85d9593d   But this one crashes/closes Spotify when using the player (eg. play/next/previous actions)  S...
  • Kronossan
  • Music Fan
  • 394 Views
  • 10 replies
  • 3 likes
  • bug
    Crash
    Desktop
    macOS
  • 394 Views
  • 10 replies
  • 3 likes

Superuser Contribution Make discover weekly and song playback work when using 'Select another device'

Plan: PremiumCountry: USA Device: Multiple - macbook pro 2018 with Ventura (also happened prior with Monterey), windows desktop with win10Version: Spotify for macOS (Intel) 1.2.4.912.g949d5fd0 My Question or IssueWhen I play discover weekly from my a...

  • Newbie
  • Plan: Premium Country: USA   Device: Multiple - macbook pro 2018 with Ventura (also happened prior with Monterey), windows desktop with win10 Version: Spotify for macOS (Intel) 1.2.4...
  • Lyubka
  • Moderator
  • 127 Views
  • 1 replies
  • 0 likes
  • Connected Device
    Discover Weekly
    macOS
    Windows
  • 127 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot drag application window when "hide/show menu bar" is enabled in MacOS

When "Automatically hide/show menu bar" in System Preferences > Dock & Menu Bar is enabled, you can no longer drag the Spotify window if it's full width/height (not fullscreen mode). You must resize the window so it's smaller, then quit and reopen Sp...

  • Newbie
  • When "Automatically hide/show menu bar" in System Preferences > Dock & Menu Bar is enabled, you can no longer drag the Spotify window if it's full width/height (not fullscreen mode). You must ...
  • MihailY
  • Moderator
  • 136 Views
  • 1 replies
  • 0 likes
  • bug
    dragging
    macOS
  • 136 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Links "open.spotify" don't open in Desktop App OSX/Mac anymore

Premium AccountUSAMac OS Mojave Seems like Spotify keeps pushing this issue aside because not enough people are complaining about it. I've actually seen a good amount of posts on the community boards about it but none of them seem to have gained trac...

  • Regular
  • Premium Account USA Mac OS Mojave    Seems like Spotify keeps pushing this issue aside because not enough people are complaining about it. I've actually seen a good amount of posts on t...
  • LokbarraS
  • Visitor
  • 51700 Views
  • 61 replies
  • 43 likes
  • Desktop
    desktop app
    macOS
    open.spotify
    sharing
    spotify links
  • 51700 Views
  • 61 replies
  • 43 likes

Spotify Sound Quality lowers while on Discord

PlanPremiumCountryUnited Kingdom DeviceMacbook Pro 13" Early 2015Operating SystemmacOS Catalina 10.15.2 My Question or IssueWhenever I'm in a discord call, the sound quality from Spotify is dreadful. My headphones are Sony WH-H900N and connected thro...

  • Newbie
  • Plan Premium Country United Kingdom   Device Macbook Pro 13" Early 2015 Operating System macOS Catalina 10.15.2     My Question or Issue Whenever I'm in a discord call, t...
  • rmsa7
  • Visitor
  • 53125 Views
  • 4 replies
  • 5 likes
  • catalina
    Discord
    Mac
    macOS
    Sound Quality
  • 53125 Views
  • 4 replies
  • 5 likes

Solved!!Superuser Contribution Add Spacial Audio support into the Desktop Version.

Within a Macbook Pro late 2016, I am able to activate "Spacial Audio" with compatible devices when watching some videos, movies... but not with Spotify ! In fact, the Spacial audio is available with the Spotify Web version opened in Safari, but using...

  • Casual Listener
  • ...vailable with the Spotify Web version opened in Safari, but using the application, the option is disabled when wanting to activate spacial audio...   Please add the support of this feature on MacOS...
  • OscarDC
  • Moderator
  • 255 Views
  • 3 replies
  • 0 likes
  • macOS
    Spacial Audio
  • 255 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't download Spotify app to Mac desktop

So for some reason, Spotify will not download onto my Mac desktop; below is all the things that I have tried and did not work:Clean re-installUpdated my Maccleared room in storageDownloaded and tried the two different installmentsMultiple re-startsAn...

  • Newbie
  • ...ays, "Application not responding."   Is there anything else I could try?     Device (Macbook Pro Mid-2015) Operating System (macOS Monterey)      
  • AlejaR
  • Moderator
  • 5261 Views
  • 5 replies
  • 0 likes
  • donwload
    macOS
    Troubleshooting
  • 5261 Views
  • 5 replies
  • 0 likes

Superuser Contribution Problem with desktop client and Spotify connect

PlanPremiumCountrySpainDeviceMacBook Pro Mid2018, MacBook Pro 2019, Bose Home Speaker 500, Sonos RoamOperating SystemmacOS Big Sur My Question or IssueI'm facing an issue when playing music using Spotify Connect (nothing too strange: Bose Home Speake...

  • Gig Goer
  • Plan Premium Country Spain Device MacBook Pro Mid2018, MacBook Pro 2019, Bose Home Speaker 500, Sonos Roam Operating System macOS Big Sur   My Question or Issue I'm facing an issue w...
  • Yordan
  • Moderator
  • 1323 Views
  • 8 replies
  • 1 likes
  • macOS
    macos client
    new desktop experience
    spotify connect
  • 1323 Views
  • 8 replies
  • 1 likes

Spotify intermittently causes wifi to slowdown on my Mac and causes kernel panic

Plan: PremiumCountry: United States Device: MacBook Pro 15 inch Early 2019 Operating System: macOS Big Sur 11.6.4 My Question or IssueWhen I use the Spotify Desktop app on Mac, it plays fine for maybe like 30 min and then all of a sudden, my internet...

  • Newbie
  • Plan: Premium Country: United States   Device: MacBook Pro 15 inch Early 2019  Operating System: macOS Big Sur 11.6.4   My Question or Issue When I use the Spotify D...
  • 196 Views
  • 0 replies
  • 0 likes
  • Big Sur
    Crash
    Desktop
    kernel panic
    Mac
    macOS
    wifi
  • 196 Views
  • 0 replies
  • 0 likes

Superuser Contribution Error code: accesspoint:34 Macbook Air

Hello!I have trouble logging into my Spotify Premium account on my desktop app. It constantly gives Error code accesspoint 34.I uninstalled it and reinstalled the app. Still, it gives the same problem whenever I try to log in with my password. Althou...

  • Casual Listener
  • ...acbook Air 2017 Operating System macOS Big Sur  
  • Jeremy
  • Spotify
  • 1864 Views
  • 6 replies
  • 5 likes
  • accesspoint34
    App
    Desktop
    error code
    iOS
    macbook
    macbookair
    macOS
  • 1864 Views
  • 6 replies
  • 5 likes

Account name truncated

PlanPremiumCountryThe NetherlandsDeviceMacBook Pro 16 inch (2019)Operating SystemmacOS 11.5.2 My Question or IssueMy account name seems to be truncated in the top right of the macOS app. My name has 18 characters (including spaces) and is truncated a...

  • Casual Listener
  • Plan Premium Country The Netherlands Device MacBook Pro 16 inch (2019) Operating System macOS 11.5.2   My Question or Issue My account name seems to be truncated in the top right of t...
  • dylanvdbrink
  • Casual Listener
  • 338 Views
  • 2 replies
  • 1 likes
  • Account
    macOS
    name
    space
    truncated
  • 338 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Scroll position not saved anywhere when going back

PlanPremiumCountryUSADeviceMacbook Pro 2018Operating SystemmacOS 11 My Question or IssueWith the new Spotify experience, there are some really rough edges (but overall it's a great change!). One of these is scrolling - I often scroll through my list ...

  • Regular
  • Plan Premium Country USA Device Macbook Pro 2018 Operating System macOS 11   My Question or Issue With the new Spotify experience, there are some really rough edges (but overall it's a...
  • Supreme_God
  • Casual Listener
  • 1010 Views
  • 4 replies
  • 5 likes
  • library
    macOS
    Scroll
  • 1010 Views
  • 4 replies
  • 5 likes

Solved!!Superuser Contribution [MacOS] Spotify crashes after changing the device

PlanPremium DuoCountryBelarus Device(MacBook Pro, M1)Operating System(MacOS Big Sur, v. 11.2.3) My Question or IssueSpotify crashes after changing the connected device.1. Open Spotify.2. Click on the 'Device Available' icon and select any device. (In...

  • Casual Listener
  • Plan Premium Duo Country Belarus   Device (MacBook Pro, M1) Operating System (MacOS Big Sur, v. 11.2.3)   My Question or Issue Spotify crashes after changing the connected d...
  • Mihail
  • Spotify Legend
  • 650 Views
  • 7 replies
  • 1 likes
  • crach
    macOS
  • 650 Views
  • 7 replies
  • 1 likes

Superuser Contribution No audio playback upon exiting macOS Energy Saver (sleep mode)

Plan - Premium FamilyCountry - UKDevice - iMacOperating System - macOS Big Sur 11.1Spotify App - 1.1.52.687.gf5565fe5 My Question or IssueThe Energy Saver setting on my iMac are active, including 'Put the hard disks to sleep when possible' and 'Wake ...

  • Regular
  • Plan - Premium Family Country - UK Device - iMac Operating System - macOS Big Sur 11.1 Spotify App - 1.1.52.687.gf5565fe5   My Question or Issue The Energy Saver setting on my i...
  • horsman
  • Regular
  • 742 Views
  • 8 replies
  • 0 likes
  • macOS
    Playback Failed
    Sleep mode
  • 742 Views
  • 8 replies
  • 0 likes

Superuser Contribution spotify is responsible that macOS doesn't go to sleep and drains power all night long

I am only here to post this so others can maybe profit from it. I found out that on my macbook pro 2014, macOS(now catalina 10.15.6) is prevented from going to sleep because of the macos spotify app.Even if the spotify app is not open, the spotify ap...

  • Visitor
  • I am only here to post this so others can maybe profit from it.   I found out that on my macbook pro 2014, macOS(now catalina 10.15.6) is prevented from going to sleep because of the macos s...
  • hjrst
  • Newbie
  • 1314 Views
  • 2 replies
  • 0 likes
  • battery
    drain
    Energy
    macbook pro
    macOS
  • 1314 Views
  • 2 replies
  • 0 likes

Superuser Contribution Audio Device list is not refresing till client app restart

DeviceMacOperating SystemmacOS Big Sur, CatalinaSpotify Client1.1.46.916.g416cacf1 It seems the device list can be seen after pressing the Devices Available button is not get refreshed once it is opened, i continuously have to restart the app to get ...

  • Regular
  • Device Mac Operating System macOS Big Sur, Catalina Spotify Client 1.1.46.916.g416cacf1   It seems the device list can be seen after pressing the Devices Available button is not get r...
  • Peter
  • Spotify Legend
  • 297 Views
  • 1 replies
  • 0 likes
  • google cast device list
    macOS
  • 297 Views
  • 1 replies
  • 0 likes

[MacOS] Skip track button not working

DeviceMacbook Pro 13" 2016Operating SystemMacOS Catalina 10.15.5 The 'skip track' button (F9) does not work on the Spotify desktop app. 'Previous track' and 'play/pause' buttons work just fine. I reinstalled the app multiple times, does not help.

  • Casual Listener
  • Device Macbook Pro 13" 2016 Operating System MacOS Catalina 10.15.5   The 'skip track' button (F9) does not work on the Spotify desktop app. 'Previous track' and 'play/pause' buttons work j...
  • Joel-M
  • Composer
  • 2836 Views
  • 5 replies
  • 1 likes
  • macOS
  • 2836 Views
  • 5 replies
  • 1 likes