Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
3610 Views
1 replies
0 likes

3610 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
5854 Views
1 replies
0 likes

5854 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
4011 Views
1 replies
3 likes

4011 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
40369 Views
19 replies
1 likes
music stops

40369 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
165970 Views
0 replies
35 likes
Mac

165970 Views
0 replies
35 likes

Solved!! Spotify Sound Quality lowers while on Discord

PlanPremiumCountryUnited Kingdom DeviceMacbook Pro 13" Early 2015Operating SystemmacOS Catalina 10.15.2 My Question or IssueWhenever I'm in a discord call, the sound quality from Spotify is dreadful. My headphones are Sony WH-H900N and connected thro...

reallyshort
Newbie
Plan Premium Country United Kingdom Device Macbook Pro 13" Early 2015 Operating System macOS Catalina 10.15.2 My Question or Issue Whenever I'm in a discord call, t...
2020-01-18 10:27:36 PM
3 weeks ago
Ankith
Casual Listener
80571 Views
10 replies
6 likes
catalina
Discord
Mac
macOS
Sound Quality

80571 Views
10 replies
6 likes

Solved!!Superuser Contribution Text disappears from search bar while typing.

Spotify for macOS (Apple Silicon)1.2.44.405.g81fd6352macOS 14.5 (23F79) Just now I've noticed there's a chance for a character to disappear a moment after typing it. For example while I was typing "classical reading" the "e" disappeared around the ti...

ozbonus
Casual Listener
Spotify for macOS (Apple Silicon) 1.2.44.405.g81fd6352 macOS 14.5 (23F79) Just now I've noticed there's a chance for a character to disappear a moment after typing it. For example while I...
2024-08-18 1:30:39 PM
2024-09-08 7:15:10 AM
ozbonus
Casual Listener
904 Views
7 replies
1 likes
bug
macOS

904 Views
7 replies
1 likes

Superuser Contribution Cannot drag application window when "hide/show menu bar" is enabled in MacOS

When "Automatically hide/show menu bar" in System Preferences > Dock & Menu Bar is enabled, you can no longer drag the Spotify window if it's full width/height (not fullscreen mode). You must resize the window so it's smaller, then quit and reopen Sp...

ksumarine
Newbie
When "Automatically hide/show menu bar" in System Preferences > Dock & Menu Bar is enabled, you can no longer drag the Spotify window if it's full width/height (not fullscreen mode). You must ...
2023-02-02 8:46:09 PM
2024-08-25 9:31:16 AM
Ivelina
Moderator
722 Views
4 replies
1 likes
bug
dragging
macOS

722 Views
4 replies
1 likes

Superuser Contribution spotify is responsible that macOS doesn't go to sleep and drains power all night long

I am only here to post this so others can maybe profit from it. I found out that on my macbook pro 2014, macOS(now catalina 10.15.6) is prevented from going to sleep because of the macos spotify app.Even if the spotify app is not open, the spotify ap...

ihavenousernamx
Visitor
I am only here to post this so others can maybe profit from it. I found out that on my macbook pro 2014, macOS(now catalina 10.15.6) is prevented from going to sleep because of the macos s...
2020-09-02 11:18:06 PM
2024-08-16 10:33:00 PM
godoggo
Casual Listener
2104 Views
3 replies
0 likes
battery
drain
Energy
macbook pro
macOS

2104 Views
3 replies
0 likes

Solved!!Superuser Contribution Spotify Links "open.spotify" don't open in Desktop App OSX/Mac anymore

Premium AccountUSAMac OS Mojave Seems like Spotify keeps pushing this issue aside because not enough people are complaining about it. I've actually seen a good amount of posts on the community boards about it but none of them seem to have gained trac...

NikoPikoNiko
Regular
Premium Account USA Mac OS Mojave Seems like Spotify keeps pushing this issue aside because not enough people are complaining about it. I've actually seen a good amount of posts on t...
2019-11-21 12:24:58 AM
2024-08-12 1:33:41 AM
seekay243
Newbie
63006 Views
63 replies
44 likes
Desktop
desktop app
macOS
open.spotify
sharing
spotify links

63006 Views
63 replies
44 likes

Solved!!Superuser Contribution [MacOS] Spotify crashes after changing the device

PlanPremium DuoCountryBelarus Device(MacBook Pro, M1)Operating System(MacOS Big Sur, v. 11.2.3) My Question or IssueSpotify crashes after changing the connected device.1. Open Spotify.2. Click on the 'Device Available' icon and select any device. (In...

Elizqa
Casual Listener
Plan Premium Duo Country Belarus Device (MacBook Pro, M1) Operating System (MacOS Big Sur, v. 11.2.3) My Question or Issue Spotify crashes after changing the connected d...
2021-03-26 4:16:54 PM
2024-06-07 5:58:38 PM
rwc1
Newbie
1397 Views
8 replies
1 likes
crach
macOS

1397 Views
8 replies
1 likes

Spotify intermittently causes wifi to slowdown on my Mac and causes kernel panic

Plan: PremiumCountry: United States Device: MacBook Pro 15 inch Early 2019 Operating System: macOS Big Sur 11.6.4 My Question or IssueWhen I use the Spotify Desktop app on Mac, it plays fine for maybe like 30 min and then all of a sudden, my internet...

amitkulk123
Casual Listener
Plan: Premium Country: United States Device: MacBook Pro 15 inch Early 2019 Operating System: macOS Big Sur 11.6.4 My Question or Issue When I use the Spotify D...
2022-04-11 7:57:16 PM
2024-02-26 4:56:39 PM
amitkulk123
Casual Listener
570 Views
2 replies
0 likes
Big Sur
Crash
Desktop
kernel panic
Mac
macOS
wifi

570 Views
2 replies
0 likes

Superuser Contribution The Spotify app window on macOS automatically hides after a certain amount of time.

VersionSpotify for macOS (Apple Silicon)1.2.26.1187.g36b715a1PlanPremiumCountryThe Netherlands DeviceMacbook Pro, M2, 2022Operating SystemmacOS Sonoma 14.0, My Question or IssueThe Spotify app window on macOS automatically hides after a certain amoun...

Pretty_Bonobo
Casual Listener
Version Spotify for macOS (Apple Silicon) 1.2.26.1187.g36b715a1 Plan Premium Country The Netherlands Device Macbook Pro, M2, 2022 Operating System macOS Sonoma 14.0, My Q...
2023-12-13 5:07:06 PM
2023-12-14 4:26:05 PM
Joan
Moderator
433 Views
1 replies
0 likes
app hides
Desktop
desktop spaces
hide
macOS

433 Views
1 replies
0 likes

Solved!!Superuser Contribution In-app notifications stay on screen indefinitely if Spotify window loses focus

PlanPremiumCountryUSADeviceMacbook Pro 14"Operating SystemmacOS 13.6Spotify versionSpotify for macOS (Apple Silicon)1.2.23.1125.g920a7ada My Question or IssueThe new in-app notifications that show when you take an action (ex: liking or un-liking a so...

swrobel
Music Fan
Plan Premium Country USA Device Macbook Pro 14" Operating System macOS 13.6 Spotify version Spotify for macOS (Apple Silicon) 1.2.23.1125.g920a7ada My Question or Issue The new i...
2023-11-01 6:20:39 PM
2023-11-06 8:32:14 AM
MattSuda
Spotify Star
1297 Views
3 replies
1 likes
"Bug"
macOS

1297 Views
3 replies
1 likes

Solved!!Superuser Contribution Scroll position not saved anywhere when going back

PlanPremiumCountryUSADeviceMacbook Pro 2018Operating SystemmacOS 11 My Question or IssueWith the new Spotify experience, there are some really rough edges (but overall it's a great change!). One of these is scrolling - I often scroll through my list ...

dgattey
Regular
Plan Premium Country USA Device Macbook Pro 2018 Operating System macOS 11 My Question or Issue With the new Spotify experience, there are some really rough edges (but overall it's a...
2020-12-01 7:09:10 AM
2023-06-28 7:43:51 AM
Dian
Spotify Legend
2000 Views
6 replies
5 likes
macOS
Scroll

2000 Views
6 replies
5 likes

Superuser Contribution Can't remove Spotify from background items

Hi all, I'm on macOS Ventura 13.4 (M2 Pro). I can't get rid of this background item. Uninstalling Spotify didn't help either. Is there any solution to this? Thanks in advance. Hakan PS: Screenshot attached below

Hakaya7
Casual Listener
Hi all, I'm on macOS Ventura 13.4 (M2 Pro). I can't get rid of this background item. Uninstalling Spotify didn't help either. Is there any solution to this? Thanks in advance. H...
2023-05-20 7:27:34 PM
2023-05-29 8:02:59 PM
Hakaya7
Casual Listener
1192 Views
4 replies
0 likes
Apple Silicon
macOS

1192 Views
4 replies
0 likes

Superuser Contribution Mac CPU 100% After Latest Update

MacBook Pro 16" 2019 - Dual external monitorsmacOS 12.0.1Spotify Premium for macOS (Intel)1.1.72.439.gc253025e Updated to the latest version yesterday and CPU now running @ 100% Have already tried a clean install using these instructions.Hardware acc...

Screen Shot 2021-11-18 at 11.51.50 AM.png

nick_22
Casual Listener
MacBook Pro 16" 2019 - Dual external monitors macOS 12.0.1 Spotify Premium for macOS (Intel) 1.1.72.439.gc253025e Updated to the latest version yesterday and CPU now running @ 100% &n...
2021-11-18 5:54:30 PM
2023-05-18 10:49:26 PM
rb3photography
Newbie
5532 Views
30 replies
16 likes
bug
CPU
macOS

5532 Views
30 replies
16 likes

Solved!!Superuser Contribution Today's Spotify update (1.2.10.751) crashes on macOS

This version was working fine:Spotify for macOS (Apple Silicon)1.2.9.743.g85d9593d But this one crashes/closes Spotify when using the player (eg. play/next/previous actions) Spotify for macOS (Apple Silicon)1.2.10.751.g9ce1ecb2 Re-installing/downgrad...

_stephane
Music Fan
This version was working fine: Spotify for macOS (Apple Silicon) 1.2.9.743.g85d9593d But this one crashes/closes Spotify when using the player (eg. play/next/previous actions) S...
2023-04-21 10:04:47 PM
2023-04-25 12:21:52 PM
Kronossan
Music Fan
1404 Views
10 replies
3 likes
bug
Crash
Desktop
macOS

1404 Views
10 replies
3 likes

Superuser Contribution Make discover weekly and song playback work when using 'Select another device'

Plan: PremiumCountry: USA Device: Multiple - macbook pro 2018 with Ventura (also happened prior with Monterey), windows desktop with win10Version: Spotify for macOS (Intel) 1.2.4.912.g949d5fd0 My Question or IssueWhen I play discover weekly from my a...

somedude1111111
Newbie
Plan: Premium Country: USA Device: Multiple - macbook pro 2018 with Ventura (also happened prior with Monterey), windows desktop with win10 Version: Spotify for macOS (Intel) 1.2.4...
2023-02-09 1:04:40 AM
2023-02-11 2:52:43 PM
Lyubka
Moderator
689 Views
1 replies
0 likes
Connected Device
Discover Weekly
macOS
Windows

689 Views
1 replies
0 likes

Solved!!Superuser Contribution Add Spacial Audio support into the Desktop Version.

Within a Macbook Pro late 2016, I am able to activate "Spacial Audio" with compatible devices when watching some videos, movies... but not with Spotify ! In fact, the Spacial audio is available with the Spotify Web version opened in Safari, but using...

AiroPi
Casual Listener
...vailable with the Spotify Web version opened in Safari, but using the application, the option is disabled when wanting to activate spacial audio... Please add the support of this feature on MacOS...
2022-10-16 5:40:47 PM
2022-10-18 7:37:59 PM
OscarDC
Moderator
1065 Views
3 replies
0 likes
macOS
Spacial Audio

1065 Views
3 replies
0 likes

Superuser Contribution Problem with desktop client and Spotify connect

PlanPremiumCountrySpainDeviceMacBook Pro Mid2018, MacBook Pro 2019, Bose Home Speaker 500, Sonos RoamOperating SystemmacOS Big Sur My Question or IssueI'm facing an issue when playing music using Spotify Connect (nothing too strange: Bose Home Speake...

ManuMateos
Gig Goer
Plan Premium Country Spain Device MacBook Pro Mid2018, MacBook Pro 2019, Bose Home Speaker 500, Sonos Roam Operating System macOS Big Sur My Question or Issue I'm facing an issue w...
2021-05-10 11:16:03 AM
2022-05-08 4:26:36 PM
Yordan
Moderator
1836 Views
8 replies
1 likes
macOS
macos client
new desktop experience

1836 Views
8 replies
1 likes

Superuser Contribution Error code: accesspoint:34 Macbook Air

Hello!I have trouble logging into my Spotify Premium account on my desktop app. It constantly gives Error code accesspoint 34.I uninstalled it and reinstalled the app. Still, it gives the same problem whenever I try to log in with my password. Althou...

aybusra
Casual Listener
...acbook Air 2017 Operating System macOS Big Sur
2021-04-09 2:45:26 PM
2021-11-11 9:14:50 AM
Jeremy
Spotify Legend
2522 Views
6 replies
6 likes
accesspoint34
Desktop
error code
iOS
macbook
macbookair
macOS

2522 Views
6 replies
6 likes

Account name truncated

PlanPremiumCountryThe NetherlandsDeviceMacBook Pro 16 inch (2019)Operating SystemmacOS 11.5.2 My Question or IssueMy account name seems to be truncated in the top right of the macOS app. My name has 18 characters (including spaces) and is truncated a...

dylanvdbrink
Casual Listener
Plan Premium Country The Netherlands Device MacBook Pro 16 inch (2019) Operating System macOS 11.5.2 My Question or Issue My account name seems to be truncated in the top right of t...
2021-09-01 9:08:10 AM
2021-09-02 11:15:38 AM
dylanvdbrink
Casual Listener
570 Views
2 replies
1 likes
Account
macOS
space
truncated

570 Views
2 replies
1 likes

Superuser Contribution No audio playback upon exiting macOS Energy Saver (sleep mode)

Plan - Premium FamilyCountry - UKDevice - iMacOperating System - macOS Big Sur 11.1Spotify App - 1.1.52.687.gf5565fe5 My Question or IssueThe Energy Saver setting on my iMac are active, including 'Put the hard disks to sleep when possible' and 'Wake ...

horsman
Regular
Plan - Premium Family Country - UK Device - iMac Operating System - macOS Big Sur 11.1 Spotify App - 1.1.52.687.gf5565fe5 My Question or Issue The Energy Saver setting on my i...
2021-02-09 5:50:31 PM
2021-02-19 4:23:07 PM
horsman
Regular
1141 Views
8 replies
0 likes
macOS
Playback Failed
Sleep mode

1141 Views
8 replies
0 likes

Superuser Contribution Audio Device list is not refresing till client app restart

DeviceMacOperating SystemmacOS Big Sur, CatalinaSpotify Client1.1.46.916.g416cacf1 It seems the device list can be seen after pressing the Devices Available button is not get refreshed once it is opened, i continuously have to restart the app to get ...

HofiOne
Regular
Device Mac Operating System macOS Big Sur, Catalina Spotify Client 1.1.46.916.g416cacf1 It seems the device list can be seen after pressing the Devices Available button is not get r...
2020-11-24 11:40:45 AM
2020-11-27 2:50:16 PM
Peter
Spotify Legend
482 Views
1 replies
0 likes
google cast device list
macOS

482 Views
1 replies
0 likes

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