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Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • dtulman14
  • Casual Listener
  • 29910 Views
  • 15 replies
  • 1 likes
  • Error
    music stops
  • 29910 Views
  • 15 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 159976 Views
  • 0 replies
  • 34 likes
  • Mac
  • 159976 Views
  • 0 replies
  • 34 likes

Alt-J wont play ... :(

Not sure where to get the help i need, but as of 2 months ago or more The first album "An Awesome Wave" will not play for me. It says that it is playing, but nothing happens. I can play ANY other songs/albums/ artists but not the first album for some...

  • Newbie
  • Not sure where to get the help i need, but as of 2 months ago or more The first album "An Awesome Wave" will not play for me. It says that it is playing, but nothing happens. I can play ANY other son...
  • mariaex
  • Newbie
  • 701 Views
  • 4 replies
  • 0 likes
  • Windows
  • 701 Views
  • 4 replies
  • 0 likes

[MacOS][Windows] Spotify randomly stops playing and connect switches to another device

I have several Connect devices, including 2 laptops I use every day (a Mac work, a Windows at home). So 9am-7pm my work laptop is playing almost non-stop, then 7pm-11pm my home laptop is playing almost non-stop.When I'm at work, my home laptop is sle...

  • Regular
  • I have several Connect devices, including 2 laptops I use every day (a Mac work, a Windows at home). So 9am-7pm my work laptop is playing almost non-stop, then 7pm-11pm my home laptop is p...
  • mrbeisbol
  • Newbie
  • 620 Views
  • 3 replies
  • 1 likes
  • Mac
    Windows
  • 620 Views
  • 3 replies
  • 1 likes

Moving songs within large playlist

It's a pain to not be able to drag a song or a selection of songs further up or down out of view within a large playlist. Currently I must drag the selection up 10 songs or so, scroll up one viewport height, move the selection again, and so on so for...

  • Newbie
  • ...iewport  height, move the selection again, and so on so forth until I get to the desired location. This occurs in both the Windows and Mac clients. I could have sworn at one point (during some i...
  • MattSuda
  • Spotify Star
  • 682 Views
  • 2 replies
  • 1 likes
  • Mac
    Windows
  • 682 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Video ads way too loud

Listening to my music at a reasonable volume and then all of a sudden a video ad will come blaring on, seemingly at least twice as loud as my actual music volume. Loud enough to ****ing literally hurt my ears. This needs to fixed immediately. This la...

  • Casual Listener
  • Listening to my music at a reasonable volume and then all of a sudden a video ad will come blaring on, seemingly at least twice as loud as my actual music volume. Loud enough to ****ing literally hur...
  • Jeremy
  • Spotify
  • 76099 Views
  • 193 replies
  • 173 likes
  • Windows
  • 76099 Views
  • 193 replies
  • 173 likes

Superuser Contribution Spotify Queue Glitch when using Connect.

I was not sure where to put this, because it seems to be an interaction between all of my devices, and I am not absolutely certain which device is causing the problem. ---Devices---Spotify app installed on my Computer (W7x64)and it is on my Nexus 5 (...

  • Casual Listener
  • I was not sure where to put this, because it seems to be an interaction between all of my devices, and I am not absolutely certain which device is causing the problem.   ---Devices--- Spoti...
  • Jeremy
  • Spotify
  • 1724 Views
  • 16 replies
  • 0 likes
  • Mac
    Windows
  • 1724 Views
  • 16 replies
  • 0 likes

WTF happened to Spotify?

Everything is over sized and there so much wasted space everywhere. The header bar is huge. The system menu should be next to the logo and no under it, you would win a good 25 px. And whats up with the 10 pixels above and under the search bar. When I...

  • Casual Listener
  • ...djust the volume right next to it. Why is it all the way at the right?! Why can't I use CTRL+F anymore in my playlist or anywhere else? Why can't I drag offline songs from windows explorer into p...
  • Dud950
  • Regular
  • 4712 Views
  • 20 replies
  • 34 likes
  • Mac
    Windows
  • 4712 Views
  • 20 replies
  • 34 likes

Superuser Contribution [Desktop][Podcasts] Unusable UX for podcasts on desktop/web app

PlanPremium for many yearsUSA DeviceMacOperating SystemMacOS (latest/Catalina) My Question or Issue The UX for podcasts is almost useless on desktops. Since I've been working from home due to the pandemic, my work laptop (which allows Spotify) has be...

  • Casual Listener
  • Plan Premium for many years USA   Device Mac Operating System MacOS (latest/Catalina)   My Question or Issue   The UX for podcasts is almost useless on desktops. Since I've ...
  • Elena
  • Moderator
  • 539 Views
  • 1 replies
  • 0 likes
  • Desktop
    Feature
    Feature Request
    issue
    Mac
    Podcasts
    Request
    Roadmap
    UX
    web
    Windows
  • 539 Views
  • 1 replies
  • 0 likes

How do I remove a column from the playlist?

Every playlist has a column telling me when I added that song to the playlist. Of all the Spotify metadata do you know what I absolutely, under no circumstance give two craps about? That's right! When I added it to a playlist. What's worse is that as...

  • Regular
  • ...lient on Windows won't allow you to make the window narrow enough to remove that column.  Does Spotify not hire UX people? </rant>   Sorry.  I feel better.  So seriously h...
  • jeannettehoward
  • Regular
  • 5196 Views
  • 14 replies
  • 12 likes
  • Windows
  • 5196 Views
  • 14 replies
  • 12 likes

Filter is back in Albums view! But it doesn't quite work right.

Thank you for finally adding a filter function to the Albums view. This is a looonnnng overdue feature. I'm glad to see that it's there and that it filters the grid of albums as you type. One problem:It only filters on the album title. If I type "Rad...

  • Music Fan
  • Thank you for finally adding a filter function to the Albums view. This is a looonnnng overdue feature. I'm glad to see that it's there and that it filters the grid of albums as you type.   On...
  • moonstargalaxy
  • Visitor
  • 552 Views
  • 4 replies
  • 1 likes
  • Mac
    Windows
  • 552 Views
  • 4 replies
  • 1 likes

Spotify Desktop PAC File Proxy Internet Access

Has anyone had any luck with auto detect and PAC files in the work place? At the moment auto detect isn't able to parse the PAC file and get the gateway. We have to manually extract the gateway URL and port and hard set in the app as an HTTPS proxy. ...

  • Newbie
  • Has anyone had any luck with auto detect and PAC files in the work place?  At the moment auto detect isn't able to parse the PAC file and get the gateway.  We have to manually extract the g...
  • michelamorosa
  • Visitor
  • 1821 Views
  • 1 replies
  • 5 likes
  • Mac
    Windows
  • 1821 Views
  • 1 replies
  • 5 likes

Superuser Contribution Removal of desktop notifications

On May 15th, we will be turning off the in-app notifications "bell" on desktop. We are continuously working to improve and simplify our notifications features, and this change will allow us to shift our focus to email and push notifications. We are a...

  • Spotify
  • Spotify
  • On May 15th, we will be turning off the in-app notifications "bell" on desktop.  We are continuously working to improve and simplify our notifications features, and this change will allow us to...
  • fishko17
  • Regular
  • 73563 Views
  • 1243 replies
  • 25 likes
  • Mac
    Windows
  • 73563 Views
  • 1243 replies
  • 25 likes

Solved!!Superuser Contribution Discover weekly playlist not updating

I'm having trouble with my discover weekly playlist, it's stopped updating every week and I don't know how to fix it. It's been a month now with the same songs and won't update. Please help!

  • Casual Listener
  • I'm having trouble with my discover weekly playlist, it's stopped updating every week and I don't know how to fix it. It's been a month now with the same songs and won't update. Please help!
  • nighthawk989
  • Roadie
  • 17865 Views
  • 165 replies
  • 4 likes
  • Windows
  • 17865 Views
  • 165 replies
  • 4 likes

Hardware volume control Vs. Software volume control

What is the proper way to control the volume of the music without reducing the quality? Which method does spotify use to control the volume via. built in software control? It is my understanding that in order to keep the music in its original state o...

  • Roadie
  • ...ontrol, or the Windows/Mac volume control on their pc. In other cases, people are using DAC (Digital Analog Converters) boxes connected to their PC via USB cable. Some speakers have their own volume c...
  • josephcreed7
  • Roadie
  • 5094 Views
  • 9 replies
  • 3 likes
  • Mac
    Windows
  • 5094 Views
  • 9 replies
  • 3 likes

Solved!! Dieser Song ist nicht verfügbar! Wenn sich die Datei auf Deinem Computer befindet, kannst Du sie im

Brief description of the issue: EVERY Song gives the errormessage: "Dieser Song ist nicht verfügbar! Wenn sich die Datei auf Deinem Computer befindet, kannst Du sie importieren!" - see screenshotSteps to reproduce the issue: Start Spotify Click on an...

Clipboard01.jpg
  • Casual Listener
  • ...our device and operating system: PC, Windows 10 Type of Spotify account you have (Free/ Premium): Premium. Not any longer if it is not fixed soon. The app version of Spotify you’re using: 1...
  • annathe
  • Newbie
  • 49024 Views
  • 21 replies
  • 1 likes
  • Windows
  • 49024 Views
  • 21 replies
  • 1 likes

Ads do not play at all

Hi! I have happened upon a strange problem in the newest version of Spotify. Not being a premium user, I managed by accident to skip an ad. Thus it did not play, something that has never occurred before - in the older version there would be a pop up ...

  • Newbie
  • Hi! I have happened upon a strange problem in the newest version of Spotify. Not being a premium user, I managed by accident to skip an ad. Thus it did not play, something that has never occurred bef...
  • fantasticcc
  • Casual Listener
  • 14716 Views
  • 8 replies
  • 1 likes
  • Windows
  • 14716 Views
  • 8 replies
  • 1 likes

Downloaded music keeps being deleted

I'm posting this issu again, mods keep closing it without providing a solution. Every single day my devices always start downloading the music that I already downloaded, and every day the number of song keeps increasing. This is happening through all...

2018-02-04_14-11-19.png 2018-02-04 14.11.55.jpg
  • Music Fan
  • ...umber of song keeps increasing. This is happening through all devices, on my Mac, my iPhone, my S7 and my Windows Laptop too. I've tried and done every single "solution" thath community managers and m...
  • CAlbertSM
  • Music Fan
  • 538 Views
  • 1 replies
  • 0 likes
  • Android App
    IOS 11
    macOS
    WD
    Windows
  • 538 Views
  • 1 replies
  • 0 likes

Spotify Connect - Spotify Switches Playback Device Randomly

So this is probably the 10th time this has happened in the last 3 weeks. I will be listening to Spotify on my laptop at work, and all of a sudden, the music stops.I didn't hit any keys, what the F? I go into Spotify and it says Spotify Connect is now...

  • Gig Goer
  • ...amming on guitar and can control the music from my couch.   One more thing, I don't think it's my computer at home restarting and opening spotify because all of my applications/windows from the n...
  • busboybud
  • Casual Listener
  • 47692 Views
  • 70 replies
  • 24 likes
  • Mac
    Windows
  • 47692 Views
  • 70 replies
  • 24 likes

Solved!! How to put all my songs into a playlist

Hey, I want to know if there's an easy way to put all of my songs into a play list so I'm able to share it with my friends. I just use the My Music thing to listen to my songs. The only way I can see how to do it is to add the songs individually but ...

  • Casual Listener
  • Hey,   I want to know if there's an easy way to put all of my songs into a play list so I'm able to share it with my friends. I just use the My Music thing to listen to my songs. The only way ...
  • kevinjasonsanto
  • Casual Listener
  • 185910 Views
  • 38 replies
  • 7 likes
  • Windows
  • 185910 Views
  • 38 replies
  • 7 likes

Bug: Last.fm connection disconnected

Hi, it has happened several times over the years that the Last.fm connection has been disconnected. Has happened on Desktop (Win and Mac) and on Mobile (Iphone).

  • Visitor
  • Hi,   it has happened several times over the years that the Last.fm connection has been disconnected.   Has happened on Desktop (Win and Mac) and on Mobile (Iphone).
  • nodmusik
  • Regular
  • 745 Views
  • 4 replies
  • 3 likes
  • Mac
    Windows
  • 745 Views
  • 4 replies
  • 3 likes