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Topics with Label: empty playlist

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Forum Posts

Pop-up for xpui appears on app startup

Every time my desktop app starts up another window appears for https://xpui.app.spotify.com/index.html with the error:DNS_PROBE_FINISHED_NXDOMAIN The app works fine but it's incredibly annoying to have this random window appear every single time. Mac...

Music Fan

oligo_it

Visitor

29608 Views

56 replies

9 likes

  • 29608 Views
  • 56 replies
  • 9 likes

Solved!! Cant download Spotify on Mac OS 10.15.7

PlanPremiumCountryUnited States Of AmericaDeviceMacBook Pro (15-inch, Mid 2010)Operating SystemMac OS Catalina 10.15.7 My Question or IssueWhen I try to install Spotify the installer says "Unsupported PlatformSorry, this version of Spotify is for mac...

Newbie

archaosenzo

Visitor

17289 Views

3 replies

0 likes

  • 17289 Views
  • 3 replies
  • 0 likes

Solved!! Clear recently played on home screen?

How do I clear the recently played items that appear on the home screen upon launching the desktop app? If I go into the Recently Played section and remove them there, they still show up on the home screen.

Regular

jruby

Visitor

153520 Views

12 replies

25 likes

  • 153520 Views
  • 12 replies
  • 25 likes

Solved!! Upstream request timeout?

The web player link brings me to a white page that says upstream request timeout. The website said it was fixed in October but it is a new issue for me.

Newbie

Ivelina

Moderator

137699 Views

47 replies

20 likes

  • 137699 Views
  • 47 replies
  • 20 likes

Solved!!Superuser Contribution playlists are empty on spotify desktop

PlanPremiumCountryUS DeviceMacbook Pro 2018Operating SystemMacOS Catalina 10.15.5 My Question or IssueI just downloaded spotify on my mac and when i opened it, none of my friends' activity showed up and all the playlists in my library were empty, eve...

Casual Listener

Plan Premium Country US   Device Macbook Pro 2018 Operating System MacOS Catalina 10.15.5   My Question or Issue I just downloaded spotify on my mac and when i opened it, none of...

han_b-nan

Casual Listener

2013 Views

3 replies

0 likes

empty playlist
Empty playlists
macbook
MacBook Desktop
macbook pro
  • 2013 Views
  • 3 replies
  • 0 likes