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Topics with Label: wifi

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Forum Posts

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 2027 Views
  • 1 replies
  • 0 likes
  • 2027 Views
  • 1 replies
  • 0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 4418 Views
  • 1 replies
  • 0 likes
  • 4418 Views
  • 1 replies
  • 0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 3380 Views
  • 1 replies
  • 3 likes
  • 3380 Views
  • 1 replies
  • 3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • bfteach
  • Regular
  • 38831 Views
  • 19 replies
  • 1 likes
  • music stops
  • 38831 Views
  • 19 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 165101 Views
  • 0 replies
  • 35 likes
  • Mac
  • 165101 Views
  • 0 replies
  • 35 likes

Spotify intermittently causes wifi to slowdown on my Mac and causes kernel panic

Plan: PremiumCountry: United States Device: MacBook Pro 15 inch Early 2019 Operating System: macOS Big Sur 11.6.4 My Question or IssueWhen I use the Spotify Desktop app on Mac, it plays fine for maybe like 30 min and then all of a sudden, my internet...

  • Casual Listener
  • Plan: Premium Country: United States   Device: MacBook Pro 15 inch Early 2019  Operating System: macOS Big Sur 11.6.4   My Question or Issue When I use the Spotify Desktop ...
  • amitkulk123
  • Casual Listener
  • 465 Views
  • 2 replies
  • 0 likes
  • Big Sur
    Crash
    Desktop
    kernel panic
    Mac
    macOS
    wifi
  • 465 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify does not play music over WiFi to Bose Portable Home Speaker

Hi,I have a MacBook Pro (13-inch, 2019) MacOS Monterey and today my Spotify stopped connecting and playing music on my Bose Portable Home Speaker and SoundTouch 300. In the desktop app it just shows "Connecting"(screenshot attached) both for Portable...

Screenshot 2022-01-03 at 12.02.57.png
  • Casual Listener
  • ...y Spotify mac app.  I tried playing music via wifi from my phone to speakers, nothing.  I have a premium plan.   
  • Dian
  • Spotify Legend
  • 2518 Views
  • 8 replies
  • 0 likes
  • Bose
    wifi
  • 2518 Views
  • 8 replies
  • 0 likes