Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....
Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...
PlanPremiumDeviceMacBookPro My Question or Issue:please put Spotify on the Mac app Store , to allow using it with Siri assistant
Plan: PremiumCountry: USADevice: Macbook Air 2018/19Operating SystemmacOS Mojave 10.14.5My Question or Issue: Over the past day, I have been streaming music back and forth over Bluetooth from either my Macbook Air or my IPhone XR to my Beats Studio3,...
Hello!I have trouble logging into my Spotify Premium account on my desktop app. It constantly gives Error code accesspoint 34.I uninstalled it and reinstalled the app. Still, it gives the same problem whenever I try to log in with my password. Althou...
PlanFree/PremiumDeviceMacbook WebplayerOperating SystemApple Macbook TL;DR at the bottom I wanted to put the idea out there about being able to change your playlist covers on mobile and webplayer because there is no option to. I looked around and fou...
PremiumUSA DeviceMacbook ProOperating SystemiOS 10 The major reason I don't use the desktop app is because in the podcast tab, the podcasts you follow are listed by the ones most recently ADDED by you or by name - not by the ones most recently update...
PlanPremiumCountryUS DeviceMacbook Pro 2018Operating SystemMacOS Catalina 10.15.5 My Question or IssueI just downloaded spotify on my mac and when i opened it, none of my friends' activity showed up and all the playlists in my library were empty, eve...
Using Macbook Pro 2019 which is recently bought and every time I'm using Spotify, it is hot and fan is screaming at me. I've checked activity monitor and CPU usage is always at 100%. I've reinstalled Spotify and still the same issue.
Spotify macOS app 1.1.36.734.g8731c306 latest version, after i update spotify this version app use high cpu and heat up the machine. I am already clear re-install or downgrade some setting but it doesn't any change. I try all of solutions but doesn't...
PlanPremiumCountryNetherlands DeviceMacBook Pro (13-inch, 2017)Operating SystemmacOS Catalina 10.15.5HeadsetSony WH-1000XM3 I keep having connectivity issues with my Sony headset and Spotify. Sometimes I get the 'can't play the current song' error, s...
This issue still exists and seriously annoys me.More than a year later nothing has changed.@Spotify: will this ever be solved? If so, when? What do you need from me to resolve this issue?
PlanPremiumCountryGermany Device(iPhone 6s, MacBookAir8,2)Operating System(iOS 10, MacOS 10.15.3) My Question or Issue (ENG) I have a local music file on my Mac, that I would like to download to my phone. Both devices are in the same WiFi. The option...
Premium Family Device(Macbook pro)Operating System(OSX 10.13.6) My Question or IssueI suddenly have an issue with playback. One or two songs are playable but all others play a second and skip to the next song. The message "Spotify can't play this rig...
I've been using spotify for Windows and Android for a while and everything worked almost perfectly, but recently i got a new Mac computer and one of the first things i did was to download spotify app, and since day one its one problem after the other...
PlanPremiumCountrySouth Africa DeviceMacBook Pro Mid 2015Operating SystemMacOS High Sierra V 10.13.6 My Question or Issue Spotify for desktop has been giving me the following issues for the past while (more than 2 weeks):- Friend Activity: "Hmm, the ...