Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
When "Automatically hide/show menu bar" in System Preferences > Dock & Menu Bar is enabled, you can no longer drag the Spotify window if it's full width/height (not fullscreen mode). You must resize the window so it's smaller, then quit and reopen Spotify for it to work.
Steps to reproduce:
Hey @ksumarine.
Thanks for reaching out.
We've tested this on our end, however we weren't able to reproduce the issue. Can you please try a clean reinstall as described here and let us know if the issue persists?
Also, please let us know you device model, OS version and Spotify version.
Keep us posted.
This happened to me today. Scenario matches yours exactly. Thank you for your fix.
Spotify support. Perhaps you need to do more/better testing.
Exact same scenario here. Need to resize the Spotify window, then quit and reopen the app before I can drag and move the window. Got "Automatically hide/show menu bar" enabled.
Spotify for macOS (Apple Silicon) 1.2.44.405.g81fd6352
Mac OS 14.6.1
Hey @1132195189,
Thanks for posting in this thread!
If you haven't already, would you mind giving Spotify a clean reinstall as recommended by @MihailY here? Additionally, let us know when you noticed this behavior and if it was after a specific event such as an update for example.
If there's no change, it'd be great if you could send us a screenshot or two so we can take a look at how things look like from your end. You can attach it to your next response via the Insert Image option in the post editor.
Take care 🙂
Sorry for the delay. I deleted and reinstalled Spotify. Same behavior. I only noticed it this happening after I turned on `Automatically hide/show menu bar` a while ago. I don't believe it's tied to any specific version of Spotify but it is for sure related to auto hiding the menu bar. The only way to "fix" it is to minimize the app. Meaning make the window small, not place it in the Dock), then close and reopen. Only then can I drag the window. To be clear, it fails when the app is in "zoom" mode and not full screen. So holding alt/option and clicking the green Zoom button in the top left.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…