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Desktop (Mac)

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Forum Posts

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 2554 Views
  • 1 replies
  • 0 likes
  • 2554 Views
  • 1 replies
  • 0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 5037 Views
  • 1 replies
  • 0 likes
  • 5037 Views
  • 1 replies
  • 0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 3636 Views
  • 1 replies
  • 3 likes
  • 3636 Views
  • 1 replies
  • 3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • bfteach
  • Regular
  • 39563 Views
  • 19 replies
  • 1 likes
  • music stops
  • 39563 Views
  • 19 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 165451 Views
  • 0 replies
  • 35 likes
  • Mac
  • 165451 Views
  • 0 replies
  • 35 likes

Solved!!Superuser Contribution Speaker Names in Spotify Menu Bar

PlanFree/PremiumCountry UK Device(iPhone SE, Macbook Air late 2016)Operating System(iOS 17.3.1, macOS 12.3.1) IssueIn the Spotify menu bar you can select a speaker, I have two Airport Express devices, both have been factory reset and renamed in the M...

  • Roadie
  • Plan Free/Premium Country UK   Device (iPhone SE, Macbook Air late 2016) Operating System (iOS 17.3.1,  macOS 12.3.1)   Issue In the Spotify menu bar you can select a speaker...
  • Ivelina
  • Moderator
  • 493 Views
  • 3 replies
  • 0 likes
  • 493 Views
  • 3 replies
  • 0 likes

Spotify crashes immediately when the desktop window opens

PlanPremiumCountryUSDeviceMacbook Pro 2015 RetinaOperating SystemCatalina 10.15.6 My Question or Issuehi, my spotify desktop client crashes immediately upon opening. catalina 10.15.6. UPDATE: Spotify opened using this command: open /Applications/Spot...

  • Casual Listener
  • Plan Premium Country US Device Macbook Pro 2015 Retina Operating System Catalina 10.15.6   My Question or Issue hi, my spotify desktop client crashes immediately upon opening. catalina...
  • 166 Views
  • 0 replies
  • 1 likes
  • 166 Views
  • 0 replies
  • 1 likes

Solved!!Superuser Contribution Desktop app for Mac doesn't open

PlanFreeCountryMexicoDeviceiMacOperating SystemMacOS Ventura 13.6.4 My Question or IssueHi! Since mid-February the Spotify desktop app for Mac doesn't open. I tried with reinstall the app and update to the latest MacOS version but the issue persists.

  • Casual Listener
  • Plan Free Country Mexico Device iMac Operating System MacOS Ventura 13.6.4   My Question or Issue Hi! Since mid-February the Spotify desktop app for Mac doesn't open. I tried with rein...
  • DiegoEduardoEP
  • Casual Listener
  • 359 Views
  • 2 replies
  • 0 likes
  • 359 Views
  • 2 replies
  • 0 likes

Spotify intermittently causes wifi to slowdown on my Mac and causes kernel panic

Plan: PremiumCountry: United States Device: MacBook Pro 15 inch Early 2019 Operating System: macOS Big Sur 11.6.4 My Question or IssueWhen I use the Spotify Desktop app on Mac, it plays fine for maybe like 30 min and then all of a sudden, my internet...

  • Casual Listener
  • Plan: Premium Country: United States   Device: MacBook Pro 15 inch Early 2019  Operating System: macOS Big Sur 11.6.4   My Question or Issue When I use the Spotify Desktop ...
  • amitkulk123
  • Casual Listener
  • 512 Views
  • 2 replies
  • 0 likes
  • Big Sur
    Crash
    Desktop
    kernel panic
    Mac
    macOS
    wifi
  • 512 Views
  • 2 replies
  • 0 likes

Superuser Contribution Re: Issue about the Spotify Community Website

Hello this is my 1st visit to the SPOTIFY forum so apologies if I have misplaced this question: I am a co user with my partner and a week ago I am no longer able to play my playlist in sequence (as I have before) but the next song jumps to a random s...

  • Visitor
  • Hello this is my 1st visit to the SPOTIFY forum so apologies if I have misplaced this question: I am a co user with my partner and a week ago I am no longer able to play my playlist in sequence (as I...
  • Susan_GP
  • Moderator
  • 207 Views
  • 1 replies
  • 0 likes
  • 207 Views
  • 1 replies
  • 0 likes

Superuser Contribution Every song says 'Spotify can't play this song right now'

PlanFreeCountryUS DeviceMacbook Air 2015 My Question or IssueFor the last week or two, every time I try to listen to music on the web player a message comes up saying that Spotify can't play that song right now. It happens to every song, not just a p...

  • Newbie
  • Plan Free Country US   Device Macbook Air 2015   My Question or Issue For the last week or two, every time I try to listen to music on the web player a message comes up saying that...
  • Vasil
  • Moderator
  • 475 Views
  • 3 replies
  • 0 likes
  • 475 Views
  • 3 replies
  • 0 likes

Superuser Contribution Why is my Spotify webplayer just a black screen as soon as I log in?

My webplayer has always worked fine but a few weeks ago, I stopped being able to use it on Safari because as soon as I clicked on the link, it would take me to the webplayer page but it would be black. A few days ago, I got Google Chrome and I've pla...

  • Casual Listener
  • My webplayer has always worked fine but a few weeks ago, I stopped being able to use it on Safari because as soon as I clicked on the link, it would take me to the webplayer page but it would be blac...
  • Yordan
  • Moderator
  • 1091 Views
  • 4 replies
  • 0 likes
  • 1091 Views
  • 4 replies
  • 0 likes

[Unsolved] Desktop "Couldn't find that page" and Open at Login Error

PlanPremium CountryPortugal Device(Mac Mini M1 2020) Operating System(MacOS Monterrey 12.0.1) I've had this issue for over a week. I'm posting now because I found a solve that works for me. EDIT: The solve worked for a day, on two separate installati...

Screenshot 2021-11-24 at 02.14.13.png Screenshot 2021-11-24 at 02.14.54.png
  • Newbie
  •   Plan Premium   Country Portugal   Device (Mac Mini M1 2020)   Operating System (MacOS Monterrey 12.0.1)   I've had this issue for over a week. I'm posting now ...
  • jhh87
  • Newbie
  • 3722 Views
  • 2 replies
  • 4 likes
  • loading
    open at login
    Resolved
  • 3722 Views
  • 2 replies
  • 4 likes

Solved!!Superuser Contribution Error code: Accesspoint: 31 - Spodify can not detect internet connection

PlanPremium DuoDevice(iMacbook Pro Operating SystemiOS 10, My Question or IssueSpotify can not detect my internet connection. I have 207mbps connection and no issues with any other applications. I deleted Spotify app from ios and reinstalled. Now I a...

  • Casual Listener
  • Plan Premium Duo Device (iMacbook Pro  Operating System iOS 10,   My Question or Issue Spotify can not detect my internet connection. I have 207mbps connection and no issues with an...
  • desertbaker13
  • Newbie
  • 26880 Views
  • 5 replies
  • 2 likes
  • 26880 Views
  • 5 replies
  • 2 likes

Solved!!Superuser Contribution The artist profiles are not loading

PlanPremiumCountryUKDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueOn both the Mac app and the IOS app, the artist profiles are not loading.Using:Spotify for macOS ...

  • Casual Listener
  • Plan Premium Country UK Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue On both the Mac ...
  • Ivelina
  • Moderator
  • 296 Views
  • 3 replies
  • 0 likes
  • 296 Views
  • 3 replies
  • 0 likes

Superuser Contribution Playlists Missing "Custom Order" Option

In the new re-design (both Mac app and Web app) it is missing the "Custom Order" option when viewing playlists and it will not allow me to rearrange playlists and playlist folders. It shows a "Creator" option, which seems redundant, I am the creator ...

  • Roadie
  • In the new re-design (both Mac app and Web app) it is missing the "Custom Order" option when viewing playlists and it will not allow me to rearrange playlists and playlist folders.    It ...
  • user-removed
  • Not applicable
  • 2254 Views
  • 11 replies
  • 1 likes
  • 2254 Views
  • 11 replies
  • 1 likes

Superuser Contribution Podcasts auto-mark as played, then unmark themselves

MBA M1/2020Spotify for macOS (Apple Silicon)1.2.31.1205.g4d59ad7c This behavior just started in the last few weeks. If I pause/stop a podcast episode near the end of it's run-time, Spotify automatically marks the ep as played. Unfortunately, that "pl...

  • Newbie
  • MBA M1/2020 Spotify for macOS (Apple Silicon) 1.2.31.1205.g4d59ad7c   This behavior just started in the last few weeks.   If I pause/stop a podcast episode near the end of it's run-ti...
  • Ivelina
  • Moderator
  • 220 Views
  • 1 replies
  • 0 likes
  • 220 Views
  • 1 replies
  • 0 likes

Superuser Contribution Wrapped on profile

I'd like Spotify Wrapped to appear on profiles so that users can view the wrapped of other users.

  • Regular
  • I'd like Spotify Wrapped to appear on profiles so that users can view the wrapped of other users.
  • Eni
  • Moderator
  • 223 Views
  • 1 replies
  • 0 likes
  • 223 Views
  • 1 replies
  • 0 likes

Superuser Contribution Insanely high battery impact and usage

PlanPremiumCountryDenmarkDeviceMacBook Air 2023Operating SystemmacOS 14 My Question or IssueRecently I've began noticing an issue with the battery impact and usage of Spotify. Sometimes when using the app it'll randomly shoot up to like 300 energy im...

  • Casual Listener
  •   Plan Premium Country Denmark Device MacBook Air 2023 Operating System macOS 14   My Question or Issue Recently I've began noticing an issue with the battery impact and usage of...
  • bobthesimple
  • Visitor
  • 989 Views
  • 4 replies
  • 0 likes
  • 989 Views
  • 4 replies
  • 0 likes

Superuser Contribution Extra window appearing on Dock.

On my Mac, it seems to show this extra window that says "Spotify Premium" when you get close to it. I have tried reinstalling it but it still shows up. I'm not sure if this is my computers problem or if I have updated it in the wrong way. Thank you!

  • Casual Listener
  • On my Mac, it seems to show this extra window that says "Spotify Premium" when you get close to it. I have tried reinstalling it but it still shows up. I'm not sure if this is my computers problem or...
  • Yordan
  • Moderator
  • 4397 Views
  • 29 replies
  • 5 likes
  • 4397 Views
  • 29 replies
  • 5 likes

Says offline when it's online

PlanPremiumAmerica DeviceMacBook Pro My Question or IssueI have the app downloaded on my computer and i am connected to the wifi but my spotify app continues to say offline. I tried turning the connection off and on again but that did not work and I ...

  • Visitor
  •   Plan Premium America   Device MacBook Pro    My Question or Issue I have the app downloaded on my computer and i am connected to the wifi but my spotify app continues t...
  • Amayy
  • Spotify Star
  • 471 Views
  • 1 replies
  • 0 likes
  • 471 Views
  • 1 replies
  • 0 likes

Superuser Contribution I want to share my playlist

I want to share my 'favorites' with my brother. Google tells me to click the three dots at the top right of the screen and there are no dots

  • Visitor
  • I want to share my 'favorites' with my brother. Google tells me to click the three dots at the top right of the screen and there are no dots
  • Yordan
  • Moderator
  • 180 Views
  • 1 replies
  • 0 likes
  • 180 Views
  • 1 replies
  • 0 likes

Superuser Contribution Audio not good

PlanPremiumCountryIndiaDeviceMacbook Pro 2021Operating SystemSonoma 14.2.1 My Question or IssueI am not able to hear clear HD music in my airpods when connecting to my mac. Can someone help me with this?

  • Visitor
  • Plan Premium Country India Device Macbook Pro 2021 Operating System Sonoma 14.2.1   My Question or Issue I am not able to hear clear HD music in my airpods when connecting to my mac. C...
  • Ivelina
  • Moderator
  • 452 Views
  • 1 replies
  • 0 likes
  • 452 Views
  • 1 replies
  • 0 likes

Superuser Contribution Tracks are playing, but there is no sound

PlanFree DeviceMacbook Pro 2018Operating SystemmacOS Mojave 10.14.4 Spotify Version1.1.5.153.gf614956d My Question or IssueThe app seems to be working completely fine except the fact that there is no sound whatsoever. I've tried rebooting the mac and...

  • Newbie
  • Plan Free   Device Macbook Pro 2018 Operating System macOS Mojave 10.14.4   Spotify Version 1.1.5.153.gf614956d   My Question or Issue The app seems to be working completel...
  • LunaLu
  • Visitor
  • 59764 Views
  • 32 replies
  • 10 likes
  • 59764 Views
  • 32 replies
  • 10 likes

Superuser Contribution Can't reach Spotify for Artists page on Safari

An animation of three dots persist when I try to open Spotify for artists page on Safari. I have been checking my stats from my mobile device, hoping the Safari issue would be solved by itself, but now it has been over a month. Thanks for help

  • Visitor
  • An animation of three dots persist when I try to open Spotify for artists page on Safari. I have been checking my stats from my mobile device, hoping the Safari issue would be solved by itself, but n...
  • twinklels7
  • Regular
  • 3628 Views
  • 20 replies
  • 6 likes
  • 3628 Views
  • 20 replies
  • 6 likes