Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Mac
Every time my desktop app starts up another window appears for https://xpui.app.spotify.com/index.html with the error:DNS_PROBE_FINISHED_NXDOMAIN The app works fine but it's incredibly annoying to have this random window appear every single time. Mac...
Casual Listener
44622 Views
65 replies
12 likes
PlanPremiumCountryUnited States Of AmericaDeviceMacBook Pro (15-inch, Mid 2010)Operating SystemMac OS Catalina 10.15.7 My Question or IssueWhen I try to install Spotify the installer says "Unsupported PlatformSorry, this version of Spotify is for mac...
Visitor
34853 Views
5 replies
0 likes
How do I clear the recently played items that appear on the home screen upon launching the desktop app? If I go into the Recently Played section and remove them there, they still show up on the home screen.
Visitor
186759 Views
12 replies
25 likes
All volume settings already at maximum hight but volume is very low. Cannot fine any workable answers on your site
All volume settings already at maximum hight but volume is very low. Cannot fine any workable answers on your site 😞
Spotify Star
1932 Views
1 replies
0 likes
PlanPremiumCountryUk DeviceMacbook ProOperating SystemYosemite Firstly, pleae do not delete this thread as has been done to my first one. I'm a PAYING CUSTOMER and I have a valide question/issue. Thank you. The following post is borne out of frustrat...
Plan Premium Country Uk Device Macbook Pro Operating System Yosemite Firstly, pleae do not delete this thread as has been done to my first one. I'm a PAYING CUSTOMER an...
Not applicable
4661 Views
7 replies
28 likes
I've always sorted by recently added so the newer songs will be at the top of the playlist but with the new ui it seems to have reset, any help I can get?PlanPremiumCountryColombia DeviceMacbook pro m1 chipOperating SystemBig SurMy Question or Issue
I've always sorted by recently added so the newer songs will be at the top of the playlist but with the new ui it seems to have reset, any help I can get? Plan Premium Country Colombia D...
Casual Listener
35175 Views
19 replies
4 likes
All of the documentation I can find says that I can find it in the settings page, but I don't have that option in my settings. I'm guess the documentation is just outdated? Or maybe it's a bug?
All of the documentation I can find says that I can find it in the settings page, but I don't have that option in my settings. I'm guess the documentation is just outdated? Or maybe it's a bug?
Moderator
3909 Views
1 replies
1 likes
I am not able to view video for Jordan Peterson podcasts. I can see the video with others (such as Joe Rogan). I tried logging in and logging out. Please advise
I am not able to view video for Jordan Peterson podcasts. I can see the video with others (such as Joe Rogan). I tried logging in and logging out. Please advise
Not applicable
1918 Views
6 replies
0 likes
Plan PremiumCountry IndiaDevice MacBook Air M1Operating System MacOS Sonoma I've been having this recurring issue for the last few days. The home page is stuttering and lagging but the moment I go onto any other page that's not the case. It's smooth ...
Plan Premium Country India Device MacBook Air M1 Operating System MacOS Sonoma I've been having this recurring issue for the last few days. The home page is stuttering and lagging but the...
Casual Listener
7198 Views
18 replies
0 likes
I'm not able to play liked songs on MacOSSpotify for macOS (Apple Silicon)1.2.57.463.g4f748c64So I log out and log in again and the same issue is happening.The fun fact is that it works on my mobile Thanks
I'm not able to play liked songs on MacOS Spotify for macOS (Apple Silicon) 1.2.57.463.g4f748c64 So I log out and log in again and the same issue is happening. The fun fact is that it works o...
Casual Listener
4356 Views
1 replies
0 likes
PlanPremiumCountryUSDeviceMac Pro 2010Operating SystemMacOS Mojave (10.14.6) My Question or IssueI finally fixed my old power mac, the spotify app on the machine runs fine but it will not let me log in. It tells me that I have a Uswername or password...
Plan Premium Country US Device Mac Pro 2010 Operating System MacOS Mojave (10.14.6) My Question or Issue I finally fixed my old power mac, the spotify app on the machine runs fine bu...
Moderator
3006 Views
1 replies
0 likes
PlanPremiumCountryCanadaDeviceMacbook Pro late 2016)Operating Systemos mojave My Question or IssueHi there, I noticed this past week that the Britney Spears album "Britney" (2001) has been removed from her main spotify page. When I search for it, I c...
Plan Premium Country Canada Device Macbook Pro late 2016) Operating System os mojave My Question or Issue Hi there, I noticed this past week that the Britney Spears album "Br...
Casual Listener
5204 Views
7 replies
2 likes
PlanFreeCountryUnited StatesDeviceMacBook Air, 13-inch, 2020Operating SystemmacOS 15.2 (Sequoia) Question or IssueWhenever I try to play "26 Second Song" by Shel Silverstein, it mutes Spotify, and when the next song plays, it unmutes itself. Anyone k...
Plan Free Country United States Device MacBook Air, 13-inch, 2020 Operating System macOS 15.2 (Sequoia) Question or Issue Whenever I try to play "26 Second Song" by Shel Silv...
Moderator
1946 Views
1 replies
0 likes
Hello! Issue explained: 1) Podcasts are randomly pausing and staying paused in the middle of podcasts - happens irregularly and effects the experience.2) Applicable to any podcast I play.3) Happens irrespective if the video is on or off.4) Applicable...
Hello! Issue explained: 1) Podcasts are randomly pausing and staying paused in the middle of podcasts - happens irregularly and effects the experience. 2) Applicable to any p...
Newbie
9273 Views
12 replies
0 likes
Since some versions ago, one of the Spotify Helpers sometimes increases its memory to high values (like 1,8GB or more). That only happens over the time, it's suddenly, I don't expect that mainly because I'm only listening to music. Spotify works as w...
Since some versions ago, one of the Spotify Helpers sometimes increases its memory to high values (like 1,8GB or more). That only happens over the time, it's suddenly, I don't expect that mainly beca...
Casual Listener
5974 Views
4 replies
3 likes
I recently deleted one of my playlists that I created, but that playlist still exists on the Home page under the "Good ___" greeting. It's listed as the first playlist, and even though I want to delete it from the Home page, it gives me a pop-up stat...
I recently deleted one of my playlists that I created, but that playlist still exists on the Home page under the "Good ___" greeting. It's listed as the first playlist, and even though I want to dele...
Regular
10256 Views
5 replies
1 likes
PlanPremiumCountryPolandDeviceMacBook Pro 16" M1, iPhone 15 ProOperating SystemSequoia and newest iOS My Question or IssueAfter listening to songs radio I got stuck on one song. One second before it finishes it jumps back to 1:48 and keeps playing fo...
Plan Premium Country Poland Device MacBook Pro 16" M1, iPhone 15 Pro Operating System Sequoia and newest iOS My Question or Issue After listening to songs radio I got stuck on one so...
Casual Listener
2264 Views
2 replies
0 likes
Spotify is crashing on open. Have tried multiple re-installs. During re-install, i delete the cache and application support folders, in addition to moving the application from apps folder to trash bin. On reinstall, it cues me to login on browser, wh...
Spotify is crashing on open. Have tried multiple re-installs. During re-install, i delete the cache and application support folders, in addition to moving the application from apps folder...
Moderator
2014 Views
6 replies
0 likes
I've also run into this issue. The web version of the app works fine. The desktop app appears to work but the play button etc buttons are always greyed out. I've tried restarting and reinstalling. The desktop app worked fine a week ago.Spotify for ma...
I've also run into this issue. The web version of the app works fine. The desktop app appears to work but the play button etc buttons are always greyed out. I've tried restarting and reinstalli...
Newbie
13005 Views
44 replies
0 likes
PlanPremiumCountry DeviceMacBook Pro 2019Operating SystemMacos catalina My Question or IssueHi,I've been using the Spotify app on my MacBook Pro for a year now, with any problem. Just today, as I wanted to listen to some music; the sound of Spotify c...
Plan Premium Country Device MacBook Pro 2019 Operating System Macos catalina My Question or Issue Hi, I've been using the Spotify app on my MacBook Pro for a year now, with a...
Regular
23057 Views
19 replies
4 likes
An app available on MAC to download. I want to have it at the bottom so i can just click and my Spotify pops up. I'm perplexed as to why this does not exist. I don't want to have to type it into my browser on my Mac because I want it to be a separate...
An app available on MAC to download. I want to have it at the bottom so i can just click and my Spotify pops up. I'm perplexed as to why this does not exist. I don't want to have to type it into my b...
Moderator
8303 Views
1 replies
0 likes
I signed up for presave on the Calvin Harris track 'One Kiss' before it came out. Now, i get every single remix of this song added to my playlist automatically too. Also a dj called R3hab's tracks automatically appear in the same playlist, which is a...
I signed up for presave on the Calvin Harris track 'One Kiss' before it came out. Now, i get every single remix of this song added to my playlist automatically too. Also a dj called R3hab's t...
Visitor
43428 Views
9 replies
1 likes
PlanPremiumDeviceDesktopOperating SystemEncountered on Mac OS X, but probably relevant to all platforms My Question or IssueThe plays counter is bugged on short songs, anything below 30s maybe doesn't count a listen correctly.You can go to every albu...
Plan Premium Device Desktop Operating System Encountered on Mac OS X, but probably relevant to all platforms My Question or Issue The plays counter is bugged on short songs, anything b...
1702 Views
0 replies
0 likes
