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Pop-up for xpui appears on app startup

Every time my desktop app starts up another window appears for https://xpui.app.spotify.com/index.html with the error:DNS_PROBE_FINISHED_NXDOMAIN The app works fine but it's incredibly annoying to have this random window appear every single time. Mac...

Music Fan

pit8302

Newbie

31098 Views

57 replies

9 likes

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Solved!! Cant download Spotify on Mac OS 10.15.7

PlanPremiumCountryUnited States Of AmericaDeviceMacBook Pro (15-inch, Mid 2010)Operating SystemMac OS Catalina 10.15.7 My Question or IssueWhen I try to install Spotify the installer says "Unsupported PlatformSorry, this version of Spotify is for mac...

Newbie

psilva3101

Casual Listener

19051 Views

4 replies

0 likes

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Solved!! Clear recently played on home screen?

How do I clear the recently played items that appear on the home screen upon launching the desktop app? If I go into the Recently Played section and remove them there, they still show up on the home screen.

Regular

jruby

Visitor

156517 Views

12 replies

25 likes

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  • 12 replies
  • 25 likes

Solved!! Upstream request timeout?

The web player link brings me to a white page that says upstream request timeout. The website said it was fixed in October but it is a new issue for me.

Newbie

Ivelina

Moderator

140409 Views

47 replies

20 likes

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  • 47 replies
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Spotify crashes immediately when the desktop window opens

PlanPremiumCountryUSDeviceMacbook Pro 2015 RetinaOperating SystemCatalina 10.15.6 My Question or Issuehi, my spotify desktop client crashes immediately upon opening. catalina 10.15.6. UPDATE: Spotify opened using this command: open /Applications/Spot...

Casual Listener

Plan Premium Country US Device Macbook Pro 2015 Retina Operating System Catalina 10.15.6   My Question or Issue hi, my spotify desktop client crashes immediately upon opening. catalina...

406 Views

0 replies

1 likes

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  • 1 likes

Solved!!Superuser Contribution Desktop app for Mac doesn't open

PlanFreeCountryMexicoDeviceiMacOperating SystemMacOS Ventura 13.6.4 My Question or IssueHi! Since mid-February the Spotify desktop app for Mac doesn't open. I tried with reinstall the app and update to the latest MacOS version but the issue persists.

Casual Listener

Plan Free Country Mexico Device iMac Operating System MacOS Ventura 13.6.4   My Question or Issue Hi! Since mid-February the Spotify desktop app for Mac doesn't open. I tried with rein...

Susan_GP

Moderator

1157 Views

4 replies

0 likes

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Solved!!Superuser Contribution Speaker Names in Spotify Menu Bar

PlanFree/PremiumCountry UK Device(iPhone SE, Macbook Air late 2016)Operating System(iOS 17.3.1, macOS 12.3.1) IssueIn the Spotify menu bar you can select a speaker, I have two Airport Express devices, both have been factory reset and renamed in the M...

Roadie

Plan Free/Premium Country UK   Device (iPhone SE, Macbook Air late 2016) Operating System (iOS 17.3.1,  macOS 12.3.1)   Issue In the Spotify menu bar you can select a speaker...

Ivelina

Moderator

1086 Views

3 replies

0 likes

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Superuser Contribution Re: Issue about the Spotify Community Website

Hello this is my 1st visit to the SPOTIFY forum so apologies if I have misplaced this question: I am a co user with my partner and a week ago I am no longer able to play my playlist in sequence (as I have before) but the next song jumps to a random s...

Visitor

Hello this is my 1st visit to the SPOTIFY forum so apologies if I have misplaced this question: I am a co user with my partner and a week ago I am no longer able to play my playlist in sequence (as I...

Susan_GP

Moderator

412 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Playlist sorting and shuffle reset randomly

PlanPremium Operating SystemmacOS Sonoma I noticed on several different macOS devices that the sorting of my playlists as well as my shuffle and repeat settings randomly reset.Instead of sorting by artist (which is my preferred sorting), I find my pl...

Regular

  Plan Premium   Operating System macOS Sonoma   I noticed on several different macOS devices that the sorting of my playlists as well as my shuffle and repeat settings randomly...

Yordan

Moderator

1648 Views

10 replies

0 likes

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Superuser Contribution Add To Playlist Blinking and Can't Select

PlanPremiumCountryUSADeviceMacbook Pro 2020 IntelOperating SystemiOS 14.3.1 My Issue The issue is when I click on the three dots of a song and then select "Add To Playlist" it shows two menus blinking back and forth and I can't select the playlist I ...

Newbie

Plan Premium Country USA Device Macbook Pro 2020 Intel Operating System iOS 14.3.1   My Issue   The issue is when I click on the three dots of a song and then select "Add To Play...

the_epitome

Regular

11792 Views

22 replies

5 likes

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  • 22 replies
  • 5 likes

Solved!!Superuser Contribution The artist profiles are not loading

PlanPremiumCountryUKDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueOn both the Mac app and the IOS app, the artist profiles are not loading.Using:Spotify for macOS ...

Casual Listener

Plan Premium Country UK Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue On both the Mac ...

Ivelina

Moderator

683 Views

3 replies

0 likes

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  • 3 replies
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Superuser Contribution Podcasts auto-mark as played, then unmark themselves

MBA M1/2020Spotify for macOS (Apple Silicon)1.2.31.1205.g4d59ad7c This behavior just started in the last few weeks. If I pause/stop a podcast episode near the end of it's run-time, Spotify automatically marks the ep as played. Unfortunately, that "pl...

Newbie

MBA M1/2020 Spotify for macOS (Apple Silicon) 1.2.31.1205.g4d59ad7c   This behavior just started in the last few weeks.   If I pause/stop a podcast episode near the end of it's run-ti...

Ivelina

Moderator

537 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Wrapped on profile

I'd like Spotify Wrapped to appear on profiles so that users can view the wrapped of other users.

Regular

I'd like Spotify Wrapped to appear on profiles so that users can view the wrapped of other users.

Eni

Moderator

637 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Extreme delay when pressing play on a Song

PlanPremiumCountryCanadaDeviceMacbook Pro 2019Operating SystemMacOS Monterrey 12.6.6 My Question or IssueHi, since downloading the latest Spotify update I have experienced extremely slow response times when pressing play on any song. Everything else ...

Newbie

Plan Premium Country Canada Device Macbook Pro 2019 Operating System MacOS Monterrey 12.6.6   My Question or Issue Hi, since downloading the latest Spotify update I have experienc...

NielsHamminga

Visitor

11261 Views

7 replies

4 likes

  • 11261 Views
  • 7 replies
  • 4 likes

Superuser Contribution Why is my Spotify webplayer just a black screen as soon as I log in?

My webplayer has always worked fine but a few weeks ago, I stopped being able to use it on Safari because as soon as I clicked on the link, it would take me to the webplayer page but it would be black. A few days ago, I got Google Chrome and I've pla...

Casual Listener

My webplayer has always worked fine but a few weeks ago, I stopped being able to use it on Safari because as soon as I clicked on the link, it would take me to the webplayer page but it would be blac...

Yordan

Moderator

2259 Views

4 replies

0 likes

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Says offline when it's online

PlanPremiumAmerica DeviceMacBook Pro My Question or IssueI have the app downloaded on my computer and i am connected to the wifi but my spotify app continues to say offline. I tried turning the connection off and on again but that did not work and I ...

Visitor

  Plan Premium America   Device MacBook Pro    My Question or Issue I have the app downloaded on my computer and i am connected to the wifi but my spotify app continues t...

Amay

Spotify Star

983 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution I want to share my playlist

I want to share my 'favorites' with my brother. Google tells me to click the three dots at the top right of the screen and there are no dots

Visitor

I want to share my 'favorites' with my brother. Google tells me to click the three dots at the top right of the screen and there are no dots

Yordan

Moderator

468 Views

1 replies

0 likes

  • 468 Views
  • 1 replies
  • 0 likes

Superuser Contribution Audio not good

PlanPremiumCountryIndiaDeviceMacbook Pro 2021Operating SystemSonoma 14.2.1 My Question or IssueI am not able to hear clear HD music in my airpods when connecting to my mac. Can someone help me with this?

Visitor

Plan Premium Country India Device Macbook Pro 2021 Operating System Sonoma 14.2.1   My Question or Issue I am not able to hear clear HD music in my airpods when connecting to my mac. C...

Ivelina

Moderator

616 Views

1 replies

0 likes

  • 616 Views
  • 1 replies
  • 0 likes

How do I stop Spotify from opening on laptop startup on my Macbook?

Sometimes Spotify just opens itself without me doing anything. The Help articles suggest going to Advanced settings, but I am unable to locate that setting. I may just have to delete Spotify from my computers and only use it on a different device.

Music Fan

Sometimes Spotify just opens itself without me doing anything. The Help articles suggest going to Advanced settings, but I am unable to locate that setting. I may just have to delete Spotify from ...

kaworu_bloodpaw

Roadie

910 Views

1 replies

0 likes

  • 910 Views
  • 1 replies
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Superuser Contribution Every song says 'Spotify can't play this song right now'

PlanFreeCountryUS DeviceMacbook Air 2015 My Question or IssueFor the last week or two, every time I try to listen to music on the web player a message comes up saying that Spotify can't play that song right now. It happens to every song, not just a p...

Newbie

Plan Free Country US   Device Macbook Air 2015   My Question or Issue For the last week or two, every time I try to listen to music on the web player a message comes up saying that...

Vasil

Moderator

2994 Views

3 replies

0 likes

  • 2994 Views
  • 3 replies
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Superuser Contribution Album missing from discography but still available when accessed via an old playlist

PlanPremiumCountryusa DeviceMacbook Pro '19 16" i9Operating Systemmacos My Question or IssueThe original Unknown Mortal Orchestra album "II" is not shown in discography, only the reissue. Why? The original one is still on the platform and able to be ...

Roadie

Plan Premium Country usa   Device Macbook Pro '19 16" i9 Operating System macos   My Question or Issue The original Unknown Mortal Orchestra album "II" is not shown in discograph...

disc_count

Roadie

1184 Views

4 replies

0 likes

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Superuser Contribution Re: Specific Album Playback Error

Hi, My Spotify is also skipping, and I don't know how to fix it. Can you please tell me? I created all the playlists myself. Thank you.

Visitor

Hi,  My Spotify is also skipping, and I don't know how to fix it. Can you please tell me? I created all the playlists myself.  Thank you. 

Eni

Moderator

290 Views

1 replies

0 likes

  • 290 Views
  • 1 replies
  • 0 likes

Superuser Contribution Something went wrong on home screen, can't search or view albums

As the title says, the home page displays "Something went wrong", clicking a liked album shows "Couldn't find that album", and search is just blank and never returns. I have tried- a clean reinstall- using a different network- a different (family) lo...

Casual Listener

As the title says, the home page displays "Something went wrong", clicking a liked album shows "Couldn't find that album", and search is just blank and never returns.   I have tried - a clean...

rosetter

Casual Listener

1033 Views

2 replies

1 likes

  • 1033 Views
  • 2 replies
  • 1 likes

Superuser Contribution Bluetooth / Spotify Connect issue.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueGood morning all.I recently bought a vintage Stereo and to be able to listen to Spotify throu...

Music Fan

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Good mo...

Elena

Moderator

409 Views

1 replies

0 likes

  • 409 Views
  • 1 replies
  • 0 likes