Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
1543 Views
1 replies
0 likes

1543 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
3894 Views
1 replies
0 likes

3894 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
3148 Views
1 replies
3 likes

3148 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
38302 Views
19 replies
1 likes
music stops

38302 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
164837 Views
0 replies
35 likes
Mac

164837 Views
0 replies
35 likes

Superuser Contribution "Please turn off offline mode and try again" when offline mode already off

Plan Premium Country USA Device Macbook Pro 14-inch 2021 Operating System MacOS 14.2 My Question or Issue This morning I cannot play any music. Spotify gives me the message "Please turn off offline mode and try again" when offline mode already off. I...

struggling-user
Casual Listener
Plan Premium Country USA Device Macbook Pro 14-inch 2021 Operating System MacOS 14.2 My Question or Issue This morning I cannot play any music. Spotify gives me the message...
2023-12-20 3:07:55 PM
2024-01-18 9:22:18 AM
Ivelina
Moderator
1276 Views
4 replies
0 likes

1276 Views
4 replies
0 likes

Superuser Contribution Can't download Spotify app to Mac desktop

So for some reason, Spotify will not download onto my Mac desktop; below is all the things that I have tried and did not work:Clean re-installUpdated my Maccleared room in storageDownloaded and tried the two different installmentsMultiple re-startsAn...

MadCalgary
Newbie
So for some reason, Spotify will not download onto my Mac desktop; below is all the things that I have tried and did not work: Clean re-install Updated my Mac cleared room in storage Downloaded ...
2022-05-21 7:27:24 AM
2024-01-17 8:45:55 PM
JoW295
Newbie
13752 Views
18 replies
2 likes
donwload
macOS
Troubleshooting

13752 Views
18 replies
2 likes

Solved!! Can't drag music from library into playlists anymore

I used to be able to drag music that I have on my computer into spotify. I am unable to do so now. When I am holding the file above the playlist, the green "+" still appears next to the song like it's ready to drop into spotify, but when I release th...

samdig1
Casual Listener
I used to be able to drag music that I have on my computer into spotify. I am unable to do so now. When I am holding the file above the playlist, the green "+" still appears next to the song like it'...
2015-03-19 7:20:14 PM
2024-01-17 3:03:16 PM
Rim4
Music Fan
5127 Views
9 replies
1 likes
Mac

5127 Views
9 replies
1 likes

Solved!! How are the public playlists sorted on your profile? (Desktop)

When someone (or yourself) clicks on your profile, you can look at their public playlists. However I cant seem to find any organizational aspect to how these playlists are order. It would even be nice to be able to order them yourself so you can put ...

logankyte
Music Fan
When someone (or yourself) clicks on your profile, you can look at their public playlists. However I cant seem to find any organizational aspect to how these playlists are order. It would even be n...
2016-02-26 1:08:10 AM
2024-01-16 7:03:05 AM
Chels8
Visitor
45158 Views
8 replies
9 likes
Mac

45158 Views
8 replies
9 likes

Solved!!Superuser Contribution SPOTIFY NOT WORKING AFTER UPDATING TO macOS Catalina 10.15.6

PlanPremiumCountryIndonesiaDevice(MacBook Air 2017)Operating System(macOS Catalina 10.15.6) My Question or IssueI just finished installing Mac OS Catalina, and each time I try to open Spotify, the icon jumps like normal as if it’s about to open, and ...

kiyopke
Regular
Plan Premium Country Indonesia Device (MacBook Air 2017) Operating System (macOS Catalina 10.15.6) My Question or Issue I just finished installing Mac OS Catalina, and each time I tr...
2020-07-28 6:56:33 AM
2024-01-12 1:04:46 PM
dcarrete
Casual Listener
35876 Views
22 replies
1 likes

35876 Views
22 replies
1 likes

Solved!!Superuser Contribution Can't login to MacOS App

PlanPremiumCountrySpainDeviceMacBook Air M2Operating SystemMacOS Sonoma 14.2.1 My Question or IssueI'm trying to make a fresh installation of Spotify in a new laptop. No problem login in on the browser —Safari 17.2.1— when the app sends me there for ...

vanyacrow
Casual Listener
Plan Premium Country Spain Device MacBook Air M2 Operating System MacOS Sonoma 14.2.1 My Question or Issue I'm trying to make a fresh installation of Spotify in a new laptop. No prob...
2024-01-09 8:09:26 PM
2024-01-10 5:34:08 PM
vanyacrow
Casual Listener
930 Views
2 replies
0 likes
Account
Login
Premium

930 Views
2 replies
0 likes

Superuser Contribution Won't Quit Spotify Unless You Use Force Quit On Mac

I can't seem to Quit Spotify App whenever I try to shut down my Macbook. I tried to do it in several ways but only Force Quitting is a viable option. Is there anything to do to fix this? PlanPremiumCountryTurkeyDeviceMacbook Pro late 2016

mertkoseoglu1
Visitor
I can't seem to Quit Spotify App whenever I try to shut down my Macbook. I tried to do it in several ways but only Force Quitting is a viable option. Is there anything to do to fix this? Pla...
2024-01-09 8:41:22 PM
2024-01-10 12:19:51 PM
Lyubka
Moderator
375 Views
1 replies
2 likes

375 Views
1 replies
2 likes

Superuser Contribution How can I search songs I've saved by an artist in the library?

When I click on the artist who's music I've saved, it doesn't take me to a page where I can see other saved songs. It takes me to the artists spotify profile. I only want to see the songs that I've saved. Is there a way to do this?

huntersulc
Casual Listener
When I click on the artist who's music I've saved, it doesn't take me to a page where I can see other saved songs. It takes me to the artists spotify profile. I only want to see the songs that I've s...
2023-03-15 4:41:05 AM
2024-01-06 5:34:06 PM
OscarDC
Moderator
3130 Views
4 replies
1 likes

3130 Views
4 replies
1 likes

Solved!! Spotify won't connect to wifi

PremiumAustralia DeviceMacbook Air ProblemI have spotify downloaded the app onto my macbook air however today it wont connect to wifi when the wifi is on and working fine for everything else, HELP!!! comes up with error code:4

rubysharman
Casual Listener
Premium Australia Device Macbook Air Problem I have spotify downloaded the app onto my macbook air however today it wont connect to wifi when the wifi is on and working fin...
2019-04-02 12:21:01 PM
2023-12-28 4:38:21 PM
fredfred9000
Newbie
8315 Views
5 replies
0 likes

8315 Views
5 replies
0 likes

Solved!!Superuser Contribution como restablecer la ubicación de las descargas para que se guarden en la ubicación por defecto

PlanPremiumCountrySpainDeviceMacBook Air M2, 2022Operating SystemmacOS Sonoma 14.1.2 My Question or Issue¿Cómo puedo restablecer la ubicación de las descargas para que se guarden en la ubicación que viene por defecto en la aplicación de Spotify? He c...

8kyw50tkbbmyq5azjftd
Newbie
Plan Premium Country Spain Device MacBook Air M2, 2022 Operating System macOS Sonoma 14.1.2 My Question or Issue ¿Cómo puedo restablecer la ubicación de las descargas para que se gua...
2023-12-27 5:58:06 PM
2023-12-28 9:09:39 AM
MihailY
Moderator
266 Views
1 replies
0 likes

266 Views
1 replies
0 likes

Superuser Contribution My desktop app wont sync with my added songs on mobile device.

My desktop app wont sync with my added songs on mobile device. I have tried all of googled suggestions, both devices are online.PlanPremium

Desktopsupport
Visitor
My desktop app wont sync with my added songs on mobile device. I have tried all of googled suggestions, both devices are online. Plan Premium
2023-12-26 12:16:54 PM
2023-12-27 8:59:47 AM
Joan
Moderator
210 Views
1 replies
0 likes

210 Views
1 replies
0 likes

Superuser Contribution I want spotify to show only local devices on desktop

I have this feature in the mobile app. But I can't seem to find it in the desktop (mac) app. Yesterday I woke up my father by playing a song by mistake in his audio device. I'd really like to not be able to make this mistake again. Login out of that ...

FedericoCara
Casual Listener
I have this feature in the mobile app. But I can't seem to find it in the desktop (mac) app. Yesterday I woke up my father by playing a song by mistake in his audio device. I'd really like to not be ...
2023-12-19 2:31:46 PM
2023-12-27 4:24:09 AM
FedericoCara
Casual Listener
300 Views
2 replies
0 likes

300 Views
2 replies
0 likes

Superuser Contribution Local Files not working on some playlists

PlanPremiumCountryAustraliaDevice(Mac)My Question or IssueLocal files just don't appear on some of my playlists only on my mac. Local files work on my mac, they work just fine through the "local files" folder and some playlists that are entirely made...

Seapickled
Visitor
Plan Premium Country Australia Device (Mac) My Question or Issue Local files just don't appear on some of my playlists only on my mac. Local files work on my mac, they work just fine through t...
2023-11-30 3:24:41 AM
2023-12-23 11:22:43 AM
Vasil
Moderator
263 Views
3 replies
0 likes

263 Views
3 replies
0 likes

Superuser Contribution Spotify will not close properly; requires force quit

PlanPremiemCountryUSADeviceiMac (Retina 5K, 27-inch, 2019)Operating SystemmacOS Mojave 10.14.6 My Question or IssueSpotify will not close properly. It gets stuck every time I try to quit and always requires a force quit. Here is a video of the issue.

techno_telemann
Casual Listener
Plan Premiem Country USA Device iMac (Retina 5K, 27-inch, 2019) Operating System macOS Mojave 10.14.6 My Question or Issue Spotify will not close properly. It gets stuck every time I...
2019-08-08 6:54:32 PM
2023-12-23 10:08:38 AM
Vasil
Moderator
3562 Views
17 replies
2 likes
10.14.6
Force Quit
Mac
mojave
stuck

3562 Views
17 replies
2 likes

Solved!!Superuser Contribution Spotify app not playing on Sonoma 14.1

PlanPremiumCountryUK DeviceMacbook Pro late 2023 Operating SystemSonoma 14.1 My Question or IssueSpotify application is not playing - it is connected to the internet and I can browse content etc.When I click play on something, the only thing that hap...

amb88
Casual Listener
Plan Premium Country UK Device Macbook Pro late 2023 Operating System Sonoma 14.1 My Question or Issue Spotify application is not playing - it is connected to the int...
2023-12-16 3:08:11 PM
2023-12-22 10:19:56 AM
Vasil
Moderator
2098 Views
21 replies
5 likes

2098 Views
21 replies
5 likes

Superuser Contribution Premium user can't login to Mac app

PlanPremiumCountryUSDeviceMacBook Air M1 2020Operating SystemVentura 13.4.1 My Question or IssueI have a premium account, am currently logged in through Chrome on my Mac. It says, "Your planPremium IndividualYour next bill is for $10.99 + tax on 12/2...

EllenPM
Newbie
Plan Premium Country US Device MacBook Air M1 2020 Operating System Ventura 13.4.1 My Question or Issue I have a premium account, am currently logged in through Chrome on my Mac. It ...
2023-12-19 8:30:54 PM
2023-12-21 3:38:27 PM
struggling-user
Casual Listener
457 Views
3 replies
0 likes

457 Views
3 replies
0 likes

"Don't play this artist" is no longer available.

"Don't play this artist" is no longer available anywhere on my desktop app (Artist Profiles, Daily Mixes and Radio). I noticed this because the app is playing songs by artists that I know I have previously marked as "Don't play this artist". Premium ...

-necro
Visitor
"Don't play this artist" is no longer available anywhere on my desktop app (Artist Profiles, Daily Mixes and Radio). I noticed this because the app is playing songs by artists that I know I have prev...
2019-10-10 9:35:48 PM
2023-12-20 4:57:02 PM
donkeyfly69
Newbie
2099 Views
2 replies
4 likes

2099 Views
2 replies
4 likes

Macbook M1 Max - Black Screen / Unable to quit / Something Went Wrong Error

Hi,I have had major troubles with the Spotify Desktop app on the premium plan since I bought my MacBook Pro (16-inch, 2021) Apple M1 Max Memory 64 GB Every time I start Spotify I am greeted with a black screen that takes somewhere from 30 seconds to ...

peodepitte
Gig Goer
Hi, I have had major troubles with the Spotify Desktop app on the premium plan since I bought my MacBook Pro (16-inch, 2021) Apple M1 Max Memory 64 GB Every time I start Spotify I am greete...
2022-08-09 2:18:50 AM
2023-12-17 2:53:54 AM
eott42
Newbie
3696 Views
20 replies
3 likes

3696 Views
20 replies
3 likes

Superuser Contribution Media Keys for Podcasts not working as expected

PlanIrrelevantCountry irrelevant DeviceMacbookOperating SystemMac OS X 10.15.6 For podcasts I had expected the Previous/Forward media keys to work differently on my mac. I wanted it to skip 15secs forward/backwards using the media keys, but instead s...

MrFranks
Gig Goer
Plan Irrelevant Country irrelevant Device Macbook Operating System Mac OS X 10.15.6 For podcasts I had expected the Previous/Forward media keys to work differently on my mac. I...
2020-09-11 3:45:48 PM
2023-12-14 10:06:15 PM
waimearock
Visitor
1025 Views
5 replies
1 likes
media keys
podcast playback
Podcasts

1025 Views
5 replies
1 likes

Superuser Contribution The Spotify app window on macOS automatically hides after a certain amount of time.

VersionSpotify for macOS (Apple Silicon)1.2.26.1187.g36b715a1PlanPremiumCountryThe Netherlands DeviceMacbook Pro, M2, 2022Operating SystemmacOS Sonoma 14.0, My Question or IssueThe Spotify app window on macOS automatically hides after a certain amoun...

Pretty_Bonobo
Casual Listener
Version Spotify for macOS (Apple Silicon) 1.2.26.1187.g36b715a1 Plan Premium Country The Netherlands Device Macbook Pro, M2, 2022 Operating System macOS Sonoma 14.0, My Que...
2023-12-13 5:07:06 PM
2023-12-14 4:26:05 PM
Joan
Moderator
327 Views
1 replies
0 likes
app hides
Desktop
desktop spaces
hide
macOS

327 Views
1 replies
0 likes

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