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Solved!! Spotify begins playing random music

When listening to one of my own playlists, Spotify begins to play random (usually top hits or hip hop) music instead. I may be mid song and it will change to something completely random, or if I have the music paused it will begin playing again later...

Newbie

Jemi

Spotify Legend

151638 Views

5 replies

2 likes

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  • 5 replies
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Pop-up for xpui appears on app startup

Every time my desktop app starts up another window appears for https://xpui.app.spotify.com/index.html with the error:DNS_PROBE_FINISHED_NXDOMAIN The app works fine but it's incredibly annoying to have this random window appear every single time. Mac...

Music Fan

jo_margo

Newbie

38218 Views

63 replies

11 likes

  • 38218 Views
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  • 11 likes

Solved!! Cant download Spotify on Mac OS 10.15.7

PlanPremiumCountryUnited States Of AmericaDeviceMacBook Pro (15-inch, Mid 2010)Operating SystemMac OS Catalina 10.15.7 My Question or IssueWhen I try to install Spotify the installer says "Unsupported PlatformSorry, this version of Spotify is for mac...

Newbie

Fdowns

Visitor

27787 Views

5 replies

0 likes

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Solved!! Clear recently played on home screen?

How do I clear the recently played items that appear on the home screen upon launching the desktop app? If I go into the Recently Played section and remove them there, they still show up on the home screen.

Regular

jruby

Visitor

169427 Views

12 replies

25 likes

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  • 12 replies
  • 25 likes

Superuser Contribution Re: Spotify painfully slow to start up

Please add me to the list for minutes in black waiting for Spotify to boot up.MacOS MontereyVersion 12.7.6Processor 1.4 GHz Dual Core Intel core i5Memory 4 GB 1600 MHz DDR3Software completely up to date I have been waiting in black the entire time it...

Visitor

Please add me to the list for minutes in black waiting for Spotify to boot up. MacOS Monterey Version 12.7.6 Processor 1.4 GHz Dual Core Intel core i5 Memory 4 GB 1600 MHz DDR3 Software comple...

Eni

Moderator

1901 Views

1 replies

0 likes

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  • 1 replies
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Solved!!Superuser Contribution Firewall Blocking Spotify Error Code auth:16

PlanFree/PremiumCountryUnited StatesDeviceMacBook Pro, Mid 2012Operating SystemmacOS Mojave My Question or IssueAs I've seen many people posting about here, I too seem to have fallen to the "firewall may be blocking Spotify" problem that many others ...

Regular

Plan Free/Premium Country United States Device MacBook Pro, Mid 2012 Operating System macOS Mojave   My Question or Issue As I've seen many people posting about here, I too seem to hav...

marycottonn

Newbie

89734 Views

52 replies

0 likes

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Superuser Contribution Playlist sorting and shuffle reset randomly

PlanPremium Operating SystemmacOS Sonoma I noticed on several different macOS devices that the sorting of my playlists as well as my shuffle and repeat settings randomly reset.Instead of sorting by artist (which is my preferred sorting), I find my pl...

Regular

  Plan Premium   Operating System macOS Sonoma   I noticed on several different macOS devices that the sorting of my playlists as well as my shuffle and repeat settings randomly...

Yordan

Moderator

1915 Views

10 replies

0 likes

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  • 10 replies
  • 0 likes

Cannot increase volume that is very low. All sound settings are already at

All volume settings already at maximum hight but volume is very low. Cannot fine any workable answers on your site

Visitor

All volume settings already at maximum hight but volume is very low. Cannot fine any workable answers on your site 😞

RayyW0

Spotify Star

1875 Views

1 replies

0 likes

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  • 1 replies
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Alphabetical sorting of playlists - after all this years still impossible?

PlanPremiumCountryUk DeviceMacbook ProOperating SystemYosemite Firstly, pleae do not delete this thread as has been done to my first one. I'm a PAYING CUSTOMER and I have a valide question/issue. Thank you. The following post is borne out of frustrat...

Regular

Plan Premium Country Uk   Device Macbook Pro Operating System Yosemite   Firstly, pleae do not delete this thread as has been done to my first one. I'm a PAYING CUSTOMER an...

Not applicable

4377 Views

7 replies

28 likes

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  • 7 replies
  • 28 likes

Solved!!Superuser Contribution CANT SORT BY RECENTLY ADDED WITH NEW UI

I've always sorted by recently added so the newer songs will be at the top of the playlist but with the new ui it seems to have reset, any help I can get?PlanPremiumCountryColombia DeviceMacbook pro m1 chipOperating SystemBig SurMy Question or Issue

Casual Listener

I've always sorted by recently added so the newer songs will be at the top of the playlist but with the new ui it seems to have reset, any help I can get? Plan Premium Country Colombia   D...

Notan808

Casual Listener

33771 Views

19 replies

4 likes

Help
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Superuser Contribution How do i turn on the explicit content filter?

All of the documentation I can find says that I can find it in the settings page, but I don't have that option in my settings. I'm guess the documentation is just outdated? Or maybe it's a bug?

Visitor

All of the documentation I can find says that I can find it in the settings page, but I don't have that option in my settings. I'm guess the documentation is just outdated? Or maybe it's a bug?

Vasil

Moderator

2664 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Superuser Contribution I'm not able to view video for jordan peterson podcast.

I am not able to view video for Jordan Peterson podcasts. I can see the video with others (such as Joe Rogan). I tried logging in and logging out. Please advise

Visitor

I am not able to view video for Jordan Peterson podcasts. I can see the video with others (such as Joe Rogan). I tried logging in and logging out. Please advise

Not applicable

1639 Views

6 replies

0 likes

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Superuser Contribution Home page lags a lot- but the other pages don't.

Plan PremiumCountry IndiaDevice MacBook Air M1Operating System MacOS Sonoma I've been having this recurring issue for the last few days. The home page is stuttering and lagging but the moment I go onto any other page that's not the case. It's smooth ...

Regular

Plan Premium Country India Device MacBook Air M1 Operating System MacOS Sonoma   I've been having this recurring issue for the last few days. The home page is stuttering and lagging but the...

kepper104

Casual Listener

6361 Views

18 replies

0 likes

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  • 18 replies
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Solved!! Unable to play liked songs on MacOs

I'm not able to play liked songs on MacOSSpotify for macOS (Apple Silicon)1.2.57.463.g4f748c64So I log out and log in again and the same issue is happening.The fun fact is that it works on my mobile Thanks

Casual Listener

I'm not able to play liked songs on MacOS Spotify for macOS (Apple Silicon) 1.2.57.463.g4f748c64 So I log out and log in again and the same issue is happening. The fun fact is that it works o...

catalinvr

Casual Listener

4247 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Unable to log into Spotify App Mac OS 10.14.6 (Mojave)

PlanPremiumCountryUSDeviceMac Pro 2010Operating SystemMacOS Mojave (10.14.6) My Question or IssueI finally fixed my old power mac, the spotify app on the machine runs fine but it will not let me log in. It tells me that I have a Uswername or password...

Casual Listener

Plan Premium Country US Device Mac Pro 2010 Operating System MacOS Mojave (10.14.6)   My Question or Issue I finally fixed my old power mac, the spotify app on the machine runs fine bu...

Yordan

Moderator

2629 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Britney Spears album disappeared

PlanPremiumCountryCanadaDeviceMacbook Pro late 2016)Operating Systemos mojave My Question or IssueHi there, I noticed this past week that the Britney Spears album "Britney" (2001) has been removed from her main spotify page. When I search for it, I c...

Casual Listener

  Plan Premium Country Canada Device Macbook Pro late 2016) Operating System os mojave   My Question or Issue Hi there, I noticed this past week that the Britney Spears album "Br...

AlexLay

Casual Listener

4979 Views

7 replies

2 likes

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  • 7 replies
  • 2 likes

Superuser Contribution Song mutes when tried to play

PlanFreeCountryUnited StatesDeviceMacBook Air, 13-inch, 2020Operating SystemmacOS 15.2 (Sequoia) Question or IssueWhenever I try to play "26 Second Song" by Shel Silverstein, it mutes Spotify, and when the next song plays, it unmutes itself. Anyone k...

Newbie

  Plan Free Country United States Device MacBook Air, 13-inch, 2020 Operating System macOS 15.2 (Sequoia)   Question or Issue Whenever I try to play "26 Second Song" by Shel Silv...

Novy

Moderator

1825 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Podcasts keep glitching and pausing/playing

Hello! Issue explained: 1) Podcasts are randomly pausing and staying paused in the middle of podcasts - happens irregularly and effects the experience.2) Applicable to any podcast I play.3) Happens irrespective if the video is on or off.4) Applicable...

Newbie

  Hello!   Issue explained:  1) Podcasts are randomly pausing and staying paused in the middle of podcasts - happens irregularly and effects the experience. 2) Applicable to any p...

khboucher

Newbie

7889 Views

12 replies

0 likes

browser
bug
Desktop
Podcast issue
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High memory usage over time, on Mac

Since some versions ago, one of the Spotify Helpers sometimes increases its memory to high values (like 1,8GB or more). That only happens over the time, it's suddenly, I don't expect that mainly because I'm only listening to music. Spotify works as w...

Casual Listener

Since some versions ago, one of the Spotify Helpers sometimes increases its memory to high values (like 1,8GB or more). That only happens over the time, it's suddenly, I don't expect that mainly beca...

rawndieveyea

Casual Listener

5584 Views

4 replies

3 likes

Mac
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  • 3 likes

Deleted playlist from Library, but playlist still exists in Home page under greeting

I recently deleted one of my playlists that I created, but that playlist still exists on the Home page under the "Good ___" greeting. It's listed as the first playlist, and even though I want to delete it from the Home page, it gives me a pop-up stat...

Casual Listener

I recently deleted one of my playlists that I created, but that playlist still exists on the Home page under the "Good ___" greeting. It's listed as the first playlist, and even though I want to dele...

justmets

Regular

8625 Views

5 replies

1 likes

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  • 5 replies
  • 1 likes

Superuser Contribution An infinite song, crashing playback controls

PlanPremiumCountryPolandDeviceMacBook Pro 16" M1, iPhone 15 ProOperating SystemSequoia and newest iOS My Question or IssueAfter listening to songs radio I got stuck on one song. One second before it finishes it jumps back to 1:48 and keeps playing fo...

Casual Listener

Plan Premium Country Poland Device MacBook Pro 16" M1, iPhone 15 Pro Operating System Sequoia and newest iOS   My Question or Issue After listening to songs radio I got stuck on one so...

misiek08

Casual Listener

2177 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution Re: No option to custom order playlists in my library

I have tried all of the many suggestions for changing the order of songs within a playlist on my Mac desktop. Nothing has worked, and sometimes the functions don't even seem to exist. It's 2025. Most of what I'm seeing is 2023 and earlier. Has anythi...

Casual Listener

I have tried all of the many suggestions for changing the order of songs within a playlist on my Mac desktop. Nothing has worked, and sometimes the functions don't even seem to exist. It's 2025. Most...

susanep

Casual Listener

2000 Views

4 replies

0 likes

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Superuser Contribution Spotify Crashes on Open (Mac) - Have tried reinstall/deleting cache

Spotify is crashing on open. Have tried multiple re-installs. During re-install, i delete the cache and application support folders, in addition to moving the application from apps folder to trash bin. On reinstall, it cues me to login on browser, wh...

Casual Listener

Spotify is crashing on open.  Have tried multiple re-installs.  During re-install, i delete the cache and application support folders, in addition to moving the application from apps folder...

Yordan

Moderator

1473 Views

6 replies

0 likes

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Solved!!Superuser Contribution Re: Spotify app not playing on Sonoma 14.1

I've also run into this issue. The web version of the app works fine. The desktop app appears to work but the play button etc buttons are always greyed out. I've tried restarting and reinstalling. The desktop app worked fine a week ago.Spotify for ma...

Regular

I've also run into this issue. The web version of the app works fine.  The desktop app appears to work but the play button etc buttons are always greyed out. I've tried restarting and reinstalli...

GWraath

Newbie

11626 Views

44 replies

0 likes

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  • 44 replies
  • 0 likes