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Desktop app for Mac doesn't open

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Desktop app for Mac doesn't open

Plan

Free

Country

Mexico

Device

iMac

Operating System

MacOS Ventura 13.6.4

 

My Question or Issue

Hi! Since mid-February the Spotify desktop app for Mac doesn't open. I tried with reinstall the app and update to the latest MacOS version but the issue persists.

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Accepted Solutions
Marked as solution

Hey there @DiegoEduardoEP

 

Thanks for reaching out about this here in the Community. 

 

Could you give us more info about the issue you're experiencing? Does the app crash? Or you click on its icon and nothing happens? 

 

On another note, you mentioned that you've already reinstalled the app, but would you mind going through the steps of a clean reinstall, as it's more thorough than a normal one?

 

Keep us posted.

EniModerator
Help others find this answer and click "Accept as Solution".
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“Music acts like a magic key, to which the most tightly closed heart opens.”– Maria von Trapp

View solution in original post

2 Replies
Marked as solution

Hey there @DiegoEduardoEP

 

Thanks for reaching out about this here in the Community. 

 

Could you give us more info about the issue you're experiencing? Does the app crash? Or you click on its icon and nothing happens? 

 

On another note, you mentioned that you've already reinstalled the app, but would you mind going through the steps of a clean reinstall, as it's more thorough than a normal one?

 

Keep us posted.

EniModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 
“Music acts like a magic key, to which the most tightly closed heart opens.”– Maria von Trapp

Hi Eni!

I clicked the Spotify icon and nothing happened. I made the clean reinstall and the app is working again. Thank you for the support.

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