MacOS Sequoia Version 15 - issues? iPhone not showing Spotify widget in lock screen.

[YazO]

Plan - Premium

Country - USA

Device: iPhone 12 Pro and MacBook Air MacOS Sequoia v. 15

Operating System - iOS and MacOS

My Question or Issue

I updated my laptop to Sequoia v.15 and Spotify stop working and I struggle to uninstall it. Now it is not compatible and I am praying the premium.

Regarding iPhone 12 Pro, the widget is not showing, I updated to iOS 18 and still is not showing, I have uninstalled, installed, rebooted, etc. and widget still not showing.

[Yordan]

Hey there @YazO,

Welcome to the Spotify Community!

Have you tried performing a clean reinstall of the app by following the steps here? If you still need help with the uninstall process, this article has some useful steps you can try, so feel free to check it out as well.

If the issue persists, could you give us a bit more info on what's happening on your Mac? Are you able to log in or does the app not load at all? A screenshot or a short screen recording which captures how things look on your end would be greatly appreciated.

As for the iPhone issue, our tech folks are currently looking into it. We'll keep everyone posted in this thread as soon as we have any updates - check it out and subscribe from the three dots menu to stay tuned.

Cheers 🤘

[jonntran]

I have the same issue on iPad OS and MacOS Sequoia.

[ananroth]

I also have the same issue o MacOS Sequoia. It play for 5-10miutes and o sound. Have to restart mac and can play only  5-10miutes

[OscarDC]

Hey @ananroth,

Welcome to the Community and thank you for joining the conversation.

This issue was reported to internal teams and it should be fixed by now according to this thread. So to continue investigating this case, would you mind confirming if you've tried to perform a clean reinstall of the app already? If not, give it a try by following the steps mentioned here. 

If the issue persists, include in your next response the Spotify version you're currently running to continue investigating the case.

We'll be on the lookout. 

[YazO]

Hi!

I just reinstalled the Spotify app in my MacBook Pro (Sequoia 15) and the issue have been resolved.
It initiated instantly, found my account, and can listen to the music.

Thanks a lot for following up and helping! 🙂

Yazmin
***Who were you before the world told you who you should be?***
Sent from my MacBook Pro

[AlejaR]

Hey @YazO,

Thanks for your reply!

We're glad this issue is resolved for you. Don't hesitate to reach out if you need us or if the app starts to behave again.

Take care 😄