Airplay devices not showing up in mac app

[oli206]

Plan

Premium

Country

United STates

Device

Macbook Pro 14-inch, 2021, M1 Max

Operating System

MacOS Ventura

My Question or Issue

The mac app won't show any airplay devices other than my phone or the web browser. My iphone Spotify app can see and send audio to any airplay device but my mac won't even show them. I think this was working fine when i was using an intel Macbook pro, but I'm not 100% sure if switching to M1 is what triggered this.

Mac app:

iPhone app:

[Lyubka]

Hey @oli206,

Thank you for reaching out here in the Community.

Could you try to log out > restart your device > log back in to see if that will make any difference?
 

If you still experience this, it might be caused by an issue with your device's cache. Not to worry, performing a clean reinstall of the app with the steps here should help solve this. It'll get you the latest version of Spotify with all necessary updates and fixes and will remove any corrupted files from previous installations.

Keep in mind that you'll need to re-download your offline music and podcasts afterwards.

On another note, this behavior could also be caused by VPN or private tunnel, since those re-route network traffic. We'd recommend to turn off VPN if you're using one and test if you'll experience the same.

Let us know how it goes. 

[oli206]

I have updated spotify multiple times, restarted the device, updated my Mac, disabled my VPN, reinstalled Spotify and this is still not working. 

[someraddad]

Same issue. Reinstall didn't fix it for me.

[AlejaR]

Hey folks,

Thanks for your replies and for the info shared.

@oli206, in this case, we'd like to gather some additional info. Just to confirm, is AirPlay working as it should with other apps? Is this just happening with Spotify, or does it happen on other apps?

@someraddad, would you mind sending us the make/model and OS of the affected device along with the Spotify version you're running there?

On another note, do you notice if this is happening within other apps as well? AirPlay is working as it should?

Keep us in the loop!