Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Mac)

Discuss Spotify for Mac

Start a topic

Forum Posts

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • zzhierocks
  • Casual Listener
  • 33147 Views
  • 18 replies
  • 1 likes
  • Error
    music stops
  • 33147 Views
  • 18 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 161369 Views
  • 0 replies
  • 34 likes
  • Mac
  • 161369 Views
  • 0 replies
  • 34 likes

Superuser Contribution Mac - Change audio output of Spotify App ONLY

Hi, I'm trying to change the output channel of the Spotify App. Does anyone know how to do this? Please DO NOT tell me to change the default output device of my whole machine. Thats exactly what I do not want to do. I want to be able to play spotify ...

  • Casual Listener
  • Hi, I'm trying to change the output channel of the Spotify App.  Does anyone know how to do this?   Please DO NOT tell me to change the default output device of my whole machine.  ...
  • Sububu
  • Visitor
  • 8493 Views
  • 12 replies
  • 50 likes
  • 8493 Views
  • 12 replies
  • 50 likes

Superuser Contribution top of spotify screen not showing mac

the top of my spotify screen isnt showing, doesnt matter if i zoom in our out or make the tab smaller. im on mac, any solutions?

Screenshot 2023-01-27 at 21.58.56.png Screenshot 2023-01-27 at 21.59.14.png
  • Casual Listener
  • the top of my spotify screen isnt showing, doesnt matter if i zoom in our out or make the tab smaller. im on mac, any solutions?  
  • Joan
  • Moderator
  • 244 Views
  • 3 replies
  • 0 likes
  • 244 Views
  • 3 replies
  • 0 likes

Superuser Contribution Cannot add songs to collaborative playlist that I AM following

PlanPremiumCountryUKDeviceMacbook Pro late 2018 & Web (Google Chrome)Operating SystemmacOS 10.15.5 My Question or IssueMy friend has a collaborative playlist that I have liked & followed but I am not given the option to add a song to that playlist. I...

  • Visitor
  • Plan Premium Country UK Device Macbook Pro late 2018 & Web (Google Chrome) Operating System macOS 10.15.5   My Question or Issue My friend has a collaborative playlist that I have ...
  • fabianpower
  • Newbie
  • 25620 Views
  • 37 replies
  • 2 likes
  • 25620 Views
  • 37 replies
  • 2 likes

error code auth 74

"a firewall may be block spotify... error code: auth:74)- I clean uninstall the app and installed again 3x and same issue, in proxy settings I put no proxy but it hasn't solved the issues. Im running on macOS Ventura 13.1

  • Visitor
  • "a firewall may be block spotify... error code: auth:74)- I clean uninstall the app and installed again 3x and same issue, in proxy settings I put no proxy but it hasn't solved the issues. Im running...
  • MateusM
  • Spotify Star
  • 193 Views
  • 1 replies
  • 0 likes
  • 193 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Layout and Elements in Made For You are broken in Version 1.0.89.313.g34a58dea

So this worked about two weeks ago but the layout in Made For You has changed. This probably does not cause any issues in newer versions of the app but in version 1.0.89.313.g34a58dea for OS X 10.9 it has made everything very large and nothing fits o...

  • Casual Listener
  • So this worked about two weeks ago but the layout in Made For You has changed. This probably does not cause any issues in newer versions of the app but in version 1.0.89.313.g34a58dea for OS X 10.9 i...
  • harryfornasier
  • Casual Listener
  • 208 Views
  • 2 replies
  • 0 likes
  • 208 Views
  • 2 replies
  • 0 likes

Superuser Contribution Playlist for local files is gone permanentely

Plan: PremiumCountry: GermanyDevice: Mac Mini 2018Operating System: 13.0.1My Question or IssueI tried to load local mp3 files into Spotify. Initially it worked but as I added songs to the source folder, the playlist was not syncing with the new files...

  • Newbie
  • Plan: Premium Country: Germany Device: Mac Mini 2018 Operating System: 13.0.1 My Question or Issue I tried to load local mp3 files into Spotify. Initially it worked but as I added songs to ...
  • Alex
  • Moderator
  • 201 Views
  • 1 replies
  • 0 likes
  • 201 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify desktop app starts at login even though disabled

USDeviceiMac, Mojave When I start up my computer and log in, Spotify automatically launches.I have "Open Spotify automatically after you log into the computer" set to "No", yet it is still doing it. I read a solution on the Windows forum that I shoul...

Screenshot 2019-05-16 21.00.23.png
  • Music Fan
  • US Device iMac, Mojave   When I start up my computer and log in, Spotify automatically launches. I have "Open Spotify automatically after you log into the computer" set to "No", yet it is...
  • Vasil
  • Moderator
  • 2867 Views
  • 10 replies
  • 1 likes
  • 2867 Views
  • 10 replies
  • 1 likes

How do I search and buy audiobooks on Desktop?

I am trying to buy an audiobook by logging in through the desktop app. I see no options for audiobooks except a promotional ad on my 'home' page for a new audiobook release. When I click it I get an error reply saying "could not find that podcast".

  • Casual Listener
  • I am trying to buy an audiobook by logging in through the desktop app. I see no options for audiobooks except a promotional ad on my 'home' page for a new audiobook release. When I click it I get an ...
  • MateusM
  • Spotify Star
  • 178 Views
  • 5 replies
  • 0 likes
  • 178 Views
  • 5 replies
  • 0 likes

The Wrong Song plays.

Mayor Que yo - Tonny Tun Tun, Daddy Yankee, Wisin & Yandel on the compilation Infinite Summer, is not the correct audio for that song. It plays Perdón by Pambo in a remixed version.

  • Visitor
  • Mayor Que yo - Tonny Tun Tun, Daddy Yankee, Wisin & Yandel on the compilation Infinite Summer, is not the correct audio for that song. It plays Perdón by Pambo in a remixed version.
  • Bittencourt
  • Spotify Star
  • 122 Views
  • 1 replies
  • 0 likes
  • 122 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problema al reproducir Podcasts

PlanPremiumCountryArgentinaDeviceMacbook Pro, Telefono con Sistema operativo Andorid Tengo problemas al reproducir algunos Podcasts. Al darle play no avanza el timer (incluso en ocasiones avanza el tiempo pero no se reproduce el sonido). Este problem...

  • Newbie
  • Plan Premium Country Argentina Device Macbook Pro, Telefono con Sistema operativo Andorid   Tengo problemas al reproducir algunos Podcasts. Al darle play no avanza el timer (incluso en oc...
  • AlejaR
  • Moderator
  • 17083 Views
  • 35 replies
  • 6 likes
  • 17083 Views
  • 35 replies
  • 6 likes

Solved!!Superuser Contribution Spotify does not open

PlanPremiumCountrySpainDeviceMacbook Pro late 2016Operating SystemMacOs Ventura My Question or IssueIt's impossible to sign in on the app or the web app. Always I try to do it, appears an error message that says: "Something it's going wrong. Try to r...

  • Casual Listener
  • Plan Premium Country Spain Device Macbook Pro late 2016 Operating System MacOs Ventura   My Question or Issue It's impossible to sign in on the app or the web app. Always I try to do i...
  • OscarDC
  • Moderator
  • 427 Views
  • 3 replies
  • 1 likes
  • 427 Views
  • 3 replies
  • 1 likes

Superuser Contribution how to fix video on podcast.

I downloaded a Joe Rogan podcast on my Mac, it then alerted me the video wouldn't work - as downloads are audio only, despite being online still, so I deleted the download, now the video displays again but is just a black screen.

  • Newbie
  • I downloaded a Joe Rogan podcast on my Mac, it then alerted me the video wouldn't work - as downloads are audio only, despite being online still, so I deleted the download, now the video displays aga...
  • AlejaR
  • Moderator
  • 222 Views
  • 1 replies
  • 0 likes
  • 222 Views
  • 1 replies
  • 0 likes

Superuser Contribution Stuck in grid view -- where did the "List View" option go?

Plan: Premium FamilyCountry: USADevice: Mac DesktopOperating System: OSX 12.6.2 (21G320)Spotify Version: Spotify for macOS (Apple Silicon) 1.2.3.1115.gd61a8f5c I can no longer find or select "List View" meaning that when searching an artist or lookin...

  • Music Fan
  • Plan: Premium Family Country: USA Device: Mac Desktop Operating System: OSX 12.6.2 (21G320) Spotify Version: Spotify for macOS (Apple Silicon) 1.2.3.1115.gd61a8f5c   I can no longer f...
  • kaworu_bloodpaw
  • Roadie
  • 188 Views
  • 3 replies
  • 0 likes
  • 188 Views
  • 3 replies
  • 0 likes

On desktop version, my recently played artists is from years ago

On the desktop app, my 'recently played artists' is from a year or longer ago. I want this fixed because I don't memories associated with the music I am constantly being suggested Looked for solutions but haven't found any.

  • Visitor
  • On the desktop app, my 'recently played artists' is from a year or longer ago. I want this fixed because I don't memories associated with the music I am constantly being suggested 😕 Looked for sol...
  • kaworu_bloodpaw
  • Roadie
  • 181 Views
  • 1 replies
  • 0 likes
  • 181 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution missing playlist in the left part of the desktop app

Hi !I subscribed to a public playlist. It is in my library but it doesn't appear in the left section of the Spotify app for Mac computers.I tried a drag and drop from the library to the left column where playlists are but it failed. I also tried to u...

  • Casual Listener
  • Hi ! I subscribed to a public playlist. It is in my library but it doesn't appear in the left section of the Spotify app for Mac computers. I tried a drag and drop from the library to the left ...
  • Shaskalynae
  • Casual Listener
  • 283 Views
  • 6 replies
  • 0 likes
  • 283 Views
  • 6 replies
  • 0 likes

Spotify Sound Quality lowers while on Discord

PlanPremiumCountryUnited Kingdom DeviceMacbook Pro 13" Early 2015Operating SystemmacOS Catalina 10.15.2 My Question or IssueWhenever I'm in a discord call, the sound quality from Spotify is dreadful. My headphones are Sony WH-H900N and connected thro...

  • Newbie
  • Plan Premium Country United Kingdom   Device Macbook Pro 13" Early 2015 Operating System macOS Catalina 10.15.2     My Question or Issue Whenever I'm in a discord call, the...
  • rmsa7
  • Visitor
  • 50946 Views
  • 4 replies
  • 5 likes
  • catalina
    Discord
    Mac
    macOS
    Sound Quality
  • 50946 Views
  • 4 replies
  • 5 likes

Superuser Contribution How do I fix spotify not playing multiple songs in playlist.

Spotify won't play a large portion of music in "liked music" playlist. This is for a large contiguous portion. After clicking on the album name, and playing there, it works. I have done a clean reinstall. I've tried all steps in this forum post. I ha...

  • Casual Listener
  • Spotify won't play a large portion of music in "liked music" playlist. This is for a large contiguous portion. After clicking on the album name, and playing there, it works. I have done a clean reins...
  • 224 Views
  • 0 replies
  • 0 likes
  • 224 Views
  • 0 replies
  • 0 likes

Wrong playlist starts playing after clicking play button on daily mix

Plan: Premium FamilyCountry: NetherlandsDevice: Macbook Pro 16"Operating System: macOS Ventura My Question or Issue:In the desktop app, if I click the play button directly on one of my Daily Mix playlists, it does not start playing this playlist, but...

  • Casual Listener
  • Plan: Premium Family Country: Netherlands Device: Macbook Pro 16" Operating System: macOS Ventura   My Question or Issue: In the desktop app, if I click the play button dire...
  • kaworu_bloodpaw
  • Roadie
  • 161 Views
  • 3 replies
  • 0 likes
  • 161 Views
  • 3 replies
  • 0 likes

Spotify Connect Sets Volume to Max

Whenever I use Spotify on my mac it will automatically set my iPhone volume to max cuz it is connected to the app on MacVery very annoying and my ears got blasted a few times because of this any fixes?

  • Casual Listener
  • Whenever I use Spotify on my mac it will automatically set my iPhone volume to max cuz it is connected to the app on Mac Very very annoying and my ears got blasted a few times because of this&nbsp...
  • glitejh
  • Newbie
  • 7804 Views
  • 14 replies
  • 18 likes
  • 7804 Views
  • 14 replies
  • 18 likes