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Desktop (Mac)

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Forum Posts

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • dtulman14
  • Casual Listener
  • 30012 Views
  • 15 replies
  • 1 likes
  • Error
    music stops
  • 30012 Views
  • 15 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 160052 Views
  • 0 replies
  • 34 likes
  • Mac
  • 160052 Views
  • 0 replies
  • 34 likes

Solved!! Spotify app doesn't work after MacBook update Ventura 13.0

PlanPremiumCountrySwedenDeviceMacbook Pro 2021Operating SystemVentura 13.0 My Question or Issue: After I updated my Macbook Pro 2021 to Ventura 13.0 the Spotify app doesn't work anymore. When I start the app it is just gray and after awhile is says t...

  • Newbie
  • Plan Premium Country Sweden Device Macbook Pro 2021 Operating System Ventura 13.0   My Question or Issue: After I updated my Macbook Pro 2021 to Ventura 13.0 the Spotify app doesn'...
  • macivi
  • Visitor
  • 1739 Views
  • 2 replies
  • 0 likes
  • 1739 Views
  • 2 replies
  • 0 likes

Superuser Contribution What happened to personalized what's new/new releases on desktop?

I can no longer find the personalized new releases section on desktop. It used to be under discover I think in search. On mobile you can still find under the bell icon, but it seems gone on desktop.

  • Roadie
  • I can no longer find the personalized new releases section on desktop. It used to be under discover I think in search. On mobile you can still find under the bell icon, but it seems gone on desktop.
  • MihailY
  • Moderator
  • 121 Views
  • 1 replies
  • 0 likes
  • New Releases
    What's new
  • 121 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can't delete a playlist

I'm using the free version of Spotify on my MacBook Pro, and for some reason, I can no longer delete playlists. I go into the playlist, click on the (...) button under the playlist title, and click "delete" from the drop down menu. Nothing happens. T...

  • Visitor
  • I'm using the free version of Spotify on my MacBook Pro, and for some reason, I can no longer delete playlists. I go into the playlist, click on the (...) button under the playlist title, and click "...
  • POtakT3
  • Visitor
  • 40194 Views
  • 32 replies
  • 3 likes
  • Delete Playlist
    Mac Book
    Playlist
    Troubleshooting
  • 40194 Views
  • 32 replies
  • 3 likes

Superuser Contribution Light Mode for desktop / mobile app

Hi, I've been a premium user for almost a decade now and have a Mac and iPhone, but this topic goes beyond platforms in general. I was wondering if there are any plans to have a Light Mode for the app. The extreme contrast difference between the blac...

  • Casual Listener
  • Hi,   I've been a premium user for almost a decade now and have a Mac and iPhone, but this topic goes beyond platforms in general.   I was wondering if there are any plans to have a Lig...
  • mickeydickyd
  • Newbie
  • 51181 Views
  • 20 replies
  • 175 likes
  • light mode
    Themes
  • 51181 Views
  • 20 replies
  • 175 likes

Superuser Contribution Search not working for Artists, Albums etc

When searching for an artist or an album I get the message 'Oooops, something went wrong loading the artist / album' PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,et...

  • Visitor
  • When searching for an artist or an album I get the message 'Oooops, something went wrong loading the artist / album'     Plan Free/Premium Country   Device (iPhone 8, Samsung G...
  • Dian
  • Moderator
  • 115 Views
  • 1 replies
  • 0 likes
  • 115 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Cant Like songs - The green heart disappears shortly after adding

What is wrong with my Spotify. Anyone else had the same problem? I can't like more songs. Currently some 6300 songs that I have liked, and for a couple of weeks now, I have not been able to like more songs on my Spotify on MacBook Pro macOS Catalina,...

  • Newbie
  • What is wrong with my Spotify. Anyone else had the same problem? I can't like more songs. Currently some 6300 songs that I have liked, and for a couple of weeks now, I have not been able to like more...
  • OscarDC
  • Moderator
  • 196 Views
  • 1 replies
  • 0 likes
  • 196 Views
  • 1 replies
  • 0 likes

Superuser Contribution video not playing

I only have audio and no video in web or application.

  • Visitor
  • I only have audio and no video in web or application.
  • MihailY
  • Moderator
  • 91 Views
  • 1 replies
  • 0 likes
  • 91 Views
  • 1 replies
  • 0 likes

Superuser Contribution Connect to a device pop-up multiple times a day

Premium Plan, UK, Macbook pro MacOsX 13.0.1, have a Sonos + Amazon Echo at home. Every single day I get this annoying pop-up, at least 3-4 times a day. I've tried connecting to devices and disconnecting, but it still prefers to assume I don't know to...

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  • Casual Listener
  • Premium Plan, UK, Macbook pro MacOsX 13.0.1, have a Sonos + Amazon Echo at home.   Every single day I get this annoying pop-up, at least 3-4 times a day. I've tried connecting to devices and d...
  • MihailY
  • Moderator
  • 166 Views
  • 3 replies
  • 0 likes
  • broken
    bug
    UX
  • 166 Views
  • 3 replies
  • 0 likes

Superuser Contribution Some Thing Went Wrong

PlanPremium Operating SystemWindows My Question or IssueHi guysI just installed it and came out with such a page, I have seen many replies, close the network, reopen and many. How to solve it?

  • Visitor
  •   Plan Premium   Operating System Windows    My Question or Issue Hi guys I just installed it and came out with such a page, I have seen many replies, close the network, ...
  • Eni
  • Moderator
  • 137 Views
  • 1 replies
  • 0 likes
  • 137 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify stops playing on app and browser

When I am trying to listen to Spotify on my computer ( OS Ventura 13.0)....--The App will MAYBE play one song, but sometimes it doesn't play at all. The progress bar of the song is moving but there's no sound--I don't have sound issues with any other...

  • Visitor
  • When I am trying to listen to Spotify on my computer ( OS Ventura 13.0).... --The App will MAYBE play one song, but sometimes it doesn't play at all. The progress bar of the song is moving but there...
  • OscarDC
  • Moderator
  • 128 Views
  • 1 replies
  • 0 likes
  • 128 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify showing wrong song lengths of some local files

DeviceMacbook Pro mid-2012Operating SystemmacOS Catalina 10.15 - 10.15.4 My Question or IssueThis has been an issue for months now. For some reason Spotify shows some local files length's as 1 second shorter than they really are. And for some local f...

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  • Composer
  • Device Macbook Pro mid-2012 Operating System macOS Catalina 10.15 - 10.15.4   My Question or Issue This has been an issue for months now. For some reason Spotify shows some local files len...
  • Lyubka
  • Moderator
  • 2627 Views
  • 17 replies
  • 1 likes
  • 2627 Views
  • 17 replies
  • 1 likes

Solved!!Superuser Contribution Bug - Web Player - Cinema Mode on smaller window does not occupy entire window

DeviceWeb Player (Tested on Safari and Chrome)Operating SystemMac Intel My Question or IssueDidn't find any place for web browser threads so I'll post it here. For Cinema mode, after reaching a minimum threshold, the "player controls" get left out, l...

  • Casual Listener
  • Device Web Player (Tested on Safari and Chrome) Operating System Mac Intel   My Question or Issue Didn't find any place for web browser threads so I'll post it here.   For Cinema mo...
  • Raisen
  • Casual Listener
  • 204 Views
  • 3 replies
  • 0 likes
  • 204 Views
  • 3 replies
  • 0 likes

Superuser Contribution Daily Drive Without the News?

So maybe this is an odd question but I really enjoy the music selection I'm getting in the daily drive. I listen to radio rock/metal/metalcore/pop/etc, and my daily mixes have only ever covered 1 genre per mix. With the daily mix, I get a little of e...

  • Music Fan
  • So maybe this is an odd question but I really enjoy the music selection I'm getting in the daily drive. I listen to radio rock/metal/metalcore/pop/etc, and my daily mixes have only ever covered 1 gen...
  • EowynCarter
  • Casual Listener
  • 4938 Views
  • 13 replies
  • 13 likes
  • 4938 Views
  • 13 replies
  • 13 likes

Superuser Contribution Playback speed not available from Mac Desktop when playing to Amazon Echo.

Family Plan (main account), USA2021 Macbook Pro, OS 12.5.1 I've been listening to podcasts on my macbook pro at 1.2x speed. I just decided to try listening on my Echo. As soon as I switch to listening from my Echo the speed options are gone and it re...

Screen Shot 2022-11-02 at 2.28.15 PM.png Screen Shot 2022-11-02 at 2.28.30 PM.png
  • Music Fan
  • Family Plan (main account), USA 2021 Macbook Pro, OS 12.5.1   I've been listening to podcasts on my macbook pro at 1.2x speed. I just decided to try listening on my Echo. As soon as I sw...
  • Kiril
  • Moderator
  • 185 Views
  • 1 replies
  • 0 likes
  • 185 Views
  • 1 replies
  • 0 likes

Superuser Contribution Firewall Blocking Spotify Error Code auth:16

PlanFree/PremiumCountryUnited StatesDeviceMacBook Pro, Mid 2012Operating SystemmacOS Mojave My Question or IssueAs I've seen many people posting about here, I too seem to have fallen to the "firewall may be blocking Spotify" problem that many others ...

  • Regular
  • Plan Free/Premium Country United States Device MacBook Pro, Mid 2012 Operating System macOS Mojave   My Question or Issue As I've seen many people posting about here, I too seem to hav...
  • bthrane
  • Casual Listener
  • 64554 Views
  • 51 replies
  • 0 likes
  • 64554 Views
  • 51 replies
  • 0 likes

Superuser Contribution Crackling/Clipping Noise on Macbook

Crackling/popping/clipping/stuttering issue that I've seen in different forums. Can't find a fix for the mac. Just started noticing it today. Please help! Macbook running macOS Catalina v10.15.6 Retina, 12 inch, 2017.

  • Visitor
  • Crackling/popping/clipping/stuttering issue that I've seen in different forums. Can't find a fix for the mac. Just started noticing it today.    Please help!   Macbook running macO...
  • uimarer
  • Newbie
  • 17022 Views
  • 75 replies
  • 17 likes
  • 17022 Views
  • 75 replies
  • 17 likes

Solved!! Error Code auth:16 on Mac after logging out. Clean reinstall does nothing

Plan: PremiumUSA DeviceMacbook Pro 2022MacOS Monterrey 12.4 Traveled out of town to attend friends wedding. Signed out and signed in as friend's account since she had playlists set up for the reception. Testing at hotel went great. Downloaded a bunch...

  • Casual Listener
  • Plan: Premium USA   Device Macbook Pro 2022 MacOS Monterrey 12.4   Traveled out of town to attend friends wedding. Signed out and signed in as friend's account since she had pla...
  • JBayudz
  • Composer
  • 256 Views
  • 3 replies
  • 0 likes
  • 256 Views
  • 3 replies
  • 0 likes

Superuser Contribution volume controls not working anymore when listening on another device - play/pause/next/previous are

Plan - Premium - the NetherlandsDevice - Macbook Pro Early 2015Operating System - Catalina 10.15.7Application - Spotify for macOS (Intel) 1.1.96.785.g464c973aIssue: when playing using Spotify on MacOS and playing to another device (Chromecast Audio),...

  • Regular
  • Plan - Premium - the Netherlands Device - Macbook Pro Early 2015 Operating System - Catalina 10.15.7 Application - Spotify for macOS (Intel) 1.1.96.785.g464c973a Issue: when playing...
  • GWJ
  • Regular
  • 533 Views
  • 10 replies
  • 0 likes
  • 533 Views
  • 10 replies
  • 0 likes

Superuser Contribution Spotify podcast playback issues with silences and pauses

PlanPremiumArgentinaDeviceMacBook Air M1Operating SystemiOS Ventura If happens to me while listening to podcasts on Spotify for Mac (not on iPhone), that when there's a silence such as between words and sentences the audio cuts off and it resume at t...

  • Casual Listener
  • Plan Premium Argentina Device MacBook Air M1 Operating System iOS Ventura   If happens to me while listening to podcasts on Spotify for Mac (not on iPhone), that when there's a silence s...
  • Vasil
  • Moderator
  • 196 Views
  • 1 replies
  • 0 likes
  • 196 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Links "open.spotify" don't open in Desktop App OSX/Mac anymore

Premium AccountUSAMac OS Mojave Seems like Spotify keeps pushing this issue aside because not enough people are complaining about it. I've actually seen a good amount of posts on the community boards about it but none of them seem to have gained trac...

  • Regular
  • Premium Account USA Mac OS Mojave    Seems like Spotify keeps pushing this issue aside because not enough people are complaining about it. I've actually seen a good amount of posts on t...
  • MarsRtr
  • Newbie
  • 48841 Views
  • 60 replies
  • 43 likes
  • Desktop
    desktop app
    macOS
    open.spotify
    sharing
    spotify links
  • 48841 Views
  • 60 replies
  • 43 likes