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Pop-up for xpui appears on app startup

Every time my desktop app starts up another window appears for https://xpui.app.spotify.com/index.html with the error:DNS_PROBE_FINISHED_NXDOMAIN The app works fine but it's incredibly annoying to have this random window appear every single time. Mac...

Music Fan

DeepZadina

Visitor

31815 Views

58 replies

9 likes

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Solved!! Cant download Spotify on Mac OS 10.15.7

PlanPremiumCountryUnited States Of AmericaDeviceMacBook Pro (15-inch, Mid 2010)Operating SystemMac OS Catalina 10.15.7 My Question or IssueWhen I try to install Spotify the installer says "Unsupported PlatformSorry, this version of Spotify is for mac...

Newbie

psilva3101

Casual Listener

19921 Views

4 replies

0 likes

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Solved!! Clear recently played on home screen?

How do I clear the recently played items that appear on the home screen upon launching the desktop app? If I go into the Recently Played section and remove them there, they still show up on the home screen.

Regular

jruby

Visitor

157915 Views

12 replies

25 likes

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Solved!! Upstream request timeout?

The web player link brings me to a white page that says upstream request timeout. The website said it was fixed in October but it is a new issue for me.

Newbie

Ivelina

Moderator

141143 Views

47 replies

20 likes

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Superuser Contribution General issue with Mac desktop, unresponsive/unable to log in

General info: I have a MacBook Pro 2018, Sequoia 15.0.1, a premium family account and I'm in Uruguay, current Spotify version: macOS (Intel) 1.2.51.345.gcc39d911 HelloI have been experiencing problems using the desktop App on my Mac for a while now. ...

Newbie

General info: I have a MacBook Pro 2018, Sequoia 15.0.1, a premium family account and I'm in Uruguay, current Spotify version: macOS (Intel) 1.2.51.345.gcc39d911   Hello I have been experienc...

BRUHTIMES1000

Casual Listener

1256 Views

4 replies

1 likes

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Superuser Contribution Password error 3 on MacOS app after resetting password

PlanPremiumCountryUSADeviceMacbook Pro 13 inch M1 2020Operating SystemSonoma 14.6.1 My Question or IssueI am trying to login to the macOS app. It gave me a password invalid code 3 error. I reset the password, it's brand new and fresh and I copy paste...

Newbie

Plan Premium Country USA Device Macbook Pro 13 inch M1 2020 Operating System Sonoma 14.6.1   My Question or Issue I am trying to login to the macOS app. It gave me a password invalid c...

dragry

Casual Listener

335 Views

2 replies

0 likes

Login
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Superuser Contribution my bluetooth headphones are connected, but music wont play in my headphones

i connected my wireless headphones (beats studio pro) to my laptop, but when i press play in spotify, it starts playing through my laptop speakers and not my headphones. it still says i'm connected to my headphones though.

Visitor

i connected my wireless headphones (beats studio pro) to my laptop, but when i press play in spotify, it starts playing through my laptop speakers and not my headphones. it still says i'm connected t...

Ivelina

Moderator

384 Views

1 replies

0 likes

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Superuser Contribution Fine-grained volume control using the mouse wheel

I think we should have the ability to control the volume of the Spotify app (especially on personal computers, Mac incl.) with as much precision as manually moving the slider, using our mouse scroll wheel.Modern peripherals are becoming more exacting...

Visitor

I think we should have the ability to control the volume of the Spotify app (especially on personal computers, Mac incl.) with as much precision as manually moving the slider, using our mouse scroll ...

Joan

Moderator

1203 Views

3 replies

1 likes

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Solved!!Superuser Contribution Search function not working properly in Liked Songs

The search functionality is flawed in the Liked Songs section. Demo:- I search for the term "Forest Studio", I get SEVEN songs- the problem is that it's missing songs, for example: Or:Weirdly enough, if I put all of my Liked Songs into a playlist, th...

Casual Listener

The search functionality is flawed in the Liked Songs section.   Demo: - I search for the term "Forest Studio", I get SEVEN songs - the problem is that it's missing songs, for example:&n...

Sophon

Casual Listener

621 Views

4 replies

0 likes

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Superuser Contribution switch to video lags audio on first use and switch to audio skips audio

Hi team, I've encountered an interesting bug on the desktop app for mac.when I do "switch to video" the ui gets stuck for a second and the lyric turns to "you have to guess" before it re-calibrates and continues.I've noticed it's more noticeable on n...

Visitor

Hi team, I've encountered an interesting bug on the desktop app for mac. when I do "switch to video" the ui gets stuck for a second and the lyric turns to "you have to guess" before it re-calibrates...

Vasil

Moderator

431 Views

1 replies

0 likes

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Superuser Contribution Clickable titles, now underlined?

PlanPremiumCountry: France DeviceMacBook Pro Apple M1 ProOperating System15.2 (24C5089c)Spotify for macOS (Apple Silicon) 1.2.51.345.gcc39d911 Hi team, since the last app update, some titles are clickable are now underlined. It feels like a bug, righ...

Composer

  Plan Premium Country: France   Device MacBook Pro Apple M1 Pro Operating System 15.2 (24C5089c) Spotify  for macOS (Apple Silicon) 1.2.51.345.gcc39d911   Hi...

Yordan

Moderator

349 Views

1 replies

0 likes

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Superuser Contribution I cannot run spotify app on my mac close automatically

I had my spotify app installed in my macbookpro for several months. Suddenly it stops working. When I click to open the app it starts the process and in 1 second it close the app again. All the time. I've tried to reinstall the app and it happened th...

Visitor

I had my spotify app installed in my macbookpro for several months. Suddenly it stops working. When I click to open the app it starts the process and in 1 second it close the app again. All the time....

OscarDC

Moderator

315 Views

1 replies

0 likes

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Superuser Contribution songs missing/order changed on the Mac but is fine on the phone

so one of my playlists has been acting up since last week, a few songs are missing and the order has been changed on the app on my Mac, but it is fine on the phone app and even on the web, the support chat has been of no use until now, any suggestion...

Newbie

so one of my playlists has been acting up since last week, a few songs are missing and the order has been changed on the app on my Mac, but it is fine on the phone app and even on the web, the suppor...

Novy

Moderator

262 Views

1 replies

0 likes

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Solved!!Superuser Contribution bug—blue rectangle highlight around search results anytime you search for something

PlanPremiumCountryUSADevicemacbook pro early 2023 m2 pro chipOperating SystemmacOS 15.1My Question or IssueSpotify for macOS (Apple Silicon) 1.2.49.439.gfae492c7for a month or two now theres been a blue rectangle highlight around search results anyti...

Casual Listener

Plan Premium Country USA Device macbook pro early 2023 m2 pro chip Operating System macOS 15.1 My Question or Issue Spotify for macOS (Apple Silicon) 1.2.49.439.gfae492c7 for a month or two...

Joan

Moderator

542 Views

4 replies

0 likes

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Superuser Contribution I've been getting crackling/skips in my audio - can I fix it?

This happens across all of my devices and only on Spotify, not on any other application or on the browser. I'm pretty confident that it is not a hardware issue and I have completed all troubleshooting steps. I play music for really long periods of ti...

Visitor

This happens across all of my devices and only on Spotify, not on any other application or on the browser. I'm pretty confident that it is not a hardware issue and I have completed all troubleshootin...

Vasil

Moderator

499 Views

1 replies

0 likes

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Superuser Contribution How do I verify bitrate on Mac?

Now that I have a premium sub I set my audio quality to "very high", however I can't tell much of a difference in sound quality. How can I check the log files to make sure my mac is streaming at 320 kbps and not any lower bitrate?PlanPremiumCountryUS...

Newbie

Now that I have a premium sub I set my audio quality to "very high", however I can't tell much of a difference in sound quality. How can I check the log files to make sure my mac is streaming at 320 ...

ITKruglak

Visitor

1114 Views

2 replies

0 likes

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Superuser Contribution Settings constantly resetting

PlanPremiumCountryAustralia DeviceAny desktop device (currently on Macbook Air 2024)Operating SystemWindows or macOS (currently macOS Sequoia) My Question or IssueMy settings continually reset. For example I've switched off the canvas feature (short ...

Casual Listener

Plan Premium Country Australia   Device Any desktop device (currently on Macbook Air 2024) Operating System Windows or macOS (currently macOS Sequoia)   My Question or Issue My s...

Ivelina

Moderator

654 Views

1 replies

1 likes

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Superuser Contribution Settings Preferences Get Reset After Each App Update and Do Not Persist

Plan: PremiumCountry: USA Device: Mac Studio 2022 and Macbook Pro 2020Operating System: macoS Sequoia 15.1 My Question or IssueWhen onboarding bubbles started popping up a few months ago this issue started. I would go into Settings and turn off 'Show...

Regular

Plan: Premium Country: USA   Device: Mac Studio 2022 and Macbook Pro 2020 Operating System: macoS Sequoia 15.1   My Question or Issue When onboarding bubbles started poppin...

spidercam

Regular

701 Views

2 replies

1 likes

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When I try to go to an artist page it doesn't let me but whenever I go on a

When I try to go to an artist page it doesn't let me but whenever I go on another artist page it works just fine I even closed and reopened the app and deleted and reinstalled it but for some reason, I can't look at this one specific artist's page (U...

Visitor

When I try to go to an artist page it doesn't let me but whenever I go on another artist page it works just fine I even closed and reopened the app and deleted and reinstalled it but for some reason,...

Amay

Spotify Star

465 Views

1 replies

0 likes

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Solved!!Superuser Contribution When i try to open spotify on my mac and play songs, it says i'm offline

It works perfectly on my phone but when i try my mac it says i am in 'offline mode' when i am connected to the internet. I tried with my personal hotspot but that did not work either.

Casual Listener

It works perfectly on my phone but when i try my mac it says i am in 'offline mode' when i am connected to the internet. I tried with my personal hotspot but that did not work either.

Mystery-Fan

Regular

14179 Views

7 replies

0 likes

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