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Pop-up for xpui appears on app startup

Every time my desktop app starts up another window appears for https://xpui.app.spotify.com/index.html with the error:DNS_PROBE_FINISHED_NXDOMAIN The app works fine but it's incredibly annoying to have this random window appear every single time. Mac...

Music Fan

GabeDude

Casual Listener

43992 Views

65 replies

12 likes

  • 43992 Views
  • 65 replies
  • 12 likes

Solved!! Cant download Spotify on Mac OS 10.15.7

PlanPremiumCountryUnited States Of AmericaDeviceMacBook Pro (15-inch, Mid 2010)Operating SystemMac OS Catalina 10.15.7 My Question or IssueWhen I try to install Spotify the installer says "Unsupported PlatformSorry, this version of Spotify is for mac...

Newbie

Fdowns

Visitor

34741 Views

5 replies

0 likes

  • 34741 Views
  • 5 replies
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Solved!! Clear recently played on home screen?

How do I clear the recently played items that appear on the home screen upon launching the desktop app? If I go into the Recently Played section and remove them there, they still show up on the home screen.

Regular

jruby

Visitor

185906 Views

12 replies

25 likes

  • 185906 Views
  • 12 replies
  • 25 likes

Solved!! Spotify won't download on macOS Sierra 10.12.6

PremiumUnited States DeviceMacbook Pro 2014)Operating System(Sierra 10.12.6) Hello! So, Spotify will not completely download onto my desktop. It seems to be finished, but opens to a blank, grey screen. I've tried finding an answer online, however not...

Regular

Premium United States   Device Macbook Pro 2014) Operating System (Sierra 10.12.6)   Hello!    So, Spotify will not completely download onto my desktop. It seems to be f...

12187083551

Visitor

12437 Views

10 replies

0 likes

Desktop
downloading
Mac
Sierra
  • 12437 Views
  • 10 replies
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Superuser Contribution volume controls not working anymore when listening on another device - play/pause/next/previous are

Plan - Premium - the NetherlandsDevice - Macbook Pro Early 2015Operating System - Catalina 10.15.7Application - Spotify for macOS (Intel) 1.1.96.785.g464c973aIssue: when playing using Spotify on MacOS and playing to another device (Chromecast Audio),...

Regular

Plan - Premium - the Netherlands Device - Macbook Pro Early 2015 Operating System - Catalina 10.15.7 Application - Spotify for macOS (Intel) 1.1.96.785.g464c973a Issue: when playing...

deinendgegner

Visitor

6961 Views

17 replies

2 likes

  • 6961 Views
  • 17 replies
  • 2 likes

Superuser Contribution Not loading more than 620 songs

I use a Mac. I have a free account. I have 620 songs but it won’t let me load any more. Is this the limit for a free account?

Visitor

I use a Mac.  I have a free account.  I have 620 songs but it won’t let me load any more.  Is this the limit for a free account?  

MihailY

Moderator

714 Views

1 replies

0 likes

  • 714 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution How can I disable automatic app updates (macOS desktop version)?

Plan: PremiumCountry: USA, Sweden (frequent travel)Device: MacBook Pro (15-inch, 2017)Operating System: macOS 10.12.6 (16G29) My MAIN Question or Issue:How can I PERMANENTLY DISABLE automatic app updates so that it NEVER automatically updates again (...

Music Fan

Plan: Premium Country: USA, Sweden (frequent travel) Device: MacBook Pro (15-inch, 2017) Operating System: macOS 10.12.6 (16G29)   My MAIN Question or Issue: How can I ...

Kaelus667

Casual Listener

12912 Views

6 replies

0 likes

Auto download
local music
updatefail
  • 12912 Views
  • 6 replies
  • 0 likes

Plays he same wrong ong no matter what song I play

PlanPremiumCountryUSADeviceiMac 2025Operating SystemSequoia (15.6.1)My Question or IssueWhen I try to pay a song, no matter what the song or by whom, it plays for a couple seconds and then begins playing "Fortnight" by Taylor Swift. Even if I play "F...

Newbie

Plan Premium Country USA Device iMac 2025 Operating System Sequoia (15.6.1) My Question or Issue When I try to pay a song, no matter what the song or by whom, it plays for a couple seconds a...

Billy-J

Spotify Star

689 Views

1 replies

0 likes

  • 689 Views
  • 1 replies
  • 0 likes

Cannot get my premium library

I have premium plan until March 2026 but cannot open my library on my mac

Visitor

I have premium plan until March 2026 but cannot open my library on my mac

Amay

Spotify Star

1240 Views

1 replies

0 likes

  • 1240 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Main Search Bar Issue: Mac OS 10.15

United Kingdom Premium Plan iOS10.15 MacBook Pro mid-2012 Spotify Ver 1.2.37.701 (Desktop Application) My Question or Issue Any time I type anything into the main search bar, I get the "Something went wrong. Try reloading the page." with the "RELOAD ...

Casual Listener

United Kingdom Premium Plan iOS10.15 MacBook Pro mid-2012 Spotify Ver 1.2.37.701 (Desktop Application)   My Question or Issue Any time I type anything into the main search bar, I get...

waterman

Newbie

13553 Views

39 replies

7 likes

  • 13553 Views
  • 39 replies
  • 7 likes

Superuser Contribution I cannot open my desktop app and the web player is not working

PlanPremium (student)CountryEgyptDeviceMacBook pro 2021Operating SystemmacOS 15 My Question or IssueMy spotify desktop app is always gray (nothing else appears). I tried to delete and reinstall numerous times but nothing changes. I tried troubleshoot...

Visitor

Plan Premium (student) Country Egypt Device MacBook pro 2021 Operating System macOS 15   My Question or Issue My spotify desktop app is always gray (nothing else appears). I tried to d...

Novy

Moderator

1964 Views

1 replies

0 likes

  • 1964 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't play music videos on macbook pro

PlanPremiumCountryUnited KingdomDeviceBrand new Macbook ProOperating SystemmacOS Sequoia My Question or IssueAs the subject states, I can't watch music videos on my desktop app - yesterday it was just freezing and taking me out of my current playlist...

Visitor

Plan Premium Country United Kingdom Device Brand new Macbook Pro Operating System macOS Sequoia   My Question or Issue As the subject states, I can't watch music videos on my desktop a...

Vasil

Moderator

3050 Views

4 replies

0 likes

  • 3050 Views
  • 4 replies
  • 0 likes

Cannot open or update Spotify Mac App

PlanPremiumDeviceMacbook Pro Retina Early 2015Operating SystemMacOS 11.7.10 Desktop App Version1.2.71.421 Hi All, According to today, Sept 26th, 2025 - the desktop app supports only MacOS 12 and up. I use 11.7.10. Alongside this - all of a sudden I'm...

Newbie

Plan Premium Device Macbook Pro Retina Early 2015 Operating System MacOS 11.7.10  Desktop App Version 1.2.71.421   Hi All,   According to today, Sept 26th, 2025 - the d...

silvyana

Regular

2942 Views

3 replies

0 likes

Desktop
desktop app
macOS
  • 2942 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify icon has changed (on Mac)

The Spotify logo on the daskbar turned into black-green in a update. Can you change it back (i.e. green)? It looks quite bad.

Casual Listener

The Spotify logo on the daskbar turned into black-green in a update. Can you change it back (i.e. green)? It looks quite bad.

chuttenh

Newbie

12606 Views

12 replies

8 likes

  • 12606 Views
  • 12 replies
  • 8 likes

How to fix the cache on drive C issue

Lots of people have complained that the cache defaults to the C drive, which may be a small SSD. The app provides an option to set it somewhere else, but apparently it only applies to downloaded music, not the main playing cache, which still goes bac...

Casual Listener

Lots of people have complained that the cache defaults to the C drive, which may be a small SSD. The app provides an option to set it somewhere else, but apparently it only applies to downloaded musi...

1684 Views

0 replies

1 likes

  • 1684 Views
  • 0 replies
  • 1 likes

Superuser Contribution The "Show the now-playing panel" 'feature' keeps turning on after restart.

I am on Mac (latest version of OS and Spotify for macOS (Apple Silicon)1.2.29.605.g66a43ceb.I HATE the Now-Playing featuer with a vengance.I turn it OFF in settings.I quit Spotify (or reboot Mac or whatever) and this IRRITATING "feature" is turned ON...

Regular

I am on Mac (latest version of OS and Spotify for macOS (Apple Silicon) 1.2.29.605.g66a43ceb. I HATE the Now-Playing featuer with a vengance. I turn it OFF in settings. I quit Spotify (or reboo...

YuukoDreams

Regular

7042 Views

15 replies

9 likes

  • 7042 Views
  • 15 replies
  • 9 likes

Superuser Contribution Unable to Add Shuffle Suggestions to Playlist with Mix Active

PlanPremiumCountryUnited StatesDevice2022 Mac Studio (Apple M1 Max)Operating SystemmacOS Tahoe 26.0Spotify VersionSpotify for macOS (Apple Silicon)1.2.72.438.g8c88c31c My Question or IssueI have a playlist playing on Smart Shuffle with Mix active and...

Regular

Plan Premium Country United States Device 2022 Mac Studio (Apple M1 Max) Operating System macOS Tahoe 26.0 Spotify Version Spotify for macOS (Apple Silicon) 1.2.72.438.g8c88c31c   My...

spidercam

Regular

2280 Views

6 replies

0 likes

  • 2280 Views
  • 6 replies
  • 0 likes

Superuser Contribution Mix feature not working for large playlists

PlanPremiumCountryTurkeyDevice(Macbook Air M2 2022)Operating System(macOS Sonoma 14.3)My Question or IssueFirst of all, I really loved the mix feature. When I listen on my Macbook, I cannot use this feature on the larger playlist but I can use it for...

Casual Listener

Plan Premium Country Turkey Device (Macbook Air M2 2022) Operating System (macOS Sonoma 14.3) My Question or Issue First of all, I really loved the mix feature. When I listen on my Macbook, ...

Yordan

Moderator

3237 Views

1 replies

0 likes

mix
  • 3237 Views
  • 1 replies
  • 0 likes

Your operating system is out of date -screen displayed every time Spotify is started. Please remove.

PlanPremium DeviceMac Pro 5,1 (Mid 2010) Operating SystemmacOS Mojave 10.14.6 Hi. Please get rid of the "Your operating system is out of date" -nag screen shown every time Spotify starts.There will be no new operating system versions for Mac Pro 5,1 ...

Casual Listener

Plan Premium   Device Mac Pro 5,1 (Mid 2010)   Operating System macOS Mojave 10.14.6   Hi. Please get rid of the "Your operating system is out of date" -nag screen shown every...

Verhoeff

Casual Listener

5818 Views

9 replies

5 likes

Desktop (Mac)
Mojave 10.14.6
old mac compatibility
  • 5818 Views
  • 9 replies
  • 5 likes

Superuser Contribution "Please turn off offline mode and try again" when offline mode already off

Plan Premium Country USA Device Macbook Pro 14-inch 2021 Operating System MacOS 14.2 My Question or Issue This morning I cannot play any music. Spotify gives me the message "Please turn off offline mode and try again" when offline mode already off. I...

Casual Listener

Plan Premium Country USA Device Macbook Pro 14-inch 2021 Operating System MacOS 14.2   My Question or Issue This morning I cannot play any music. Spotify gives me the message...

bayoukingpin

Visitor

10617 Views

5 replies

0 likes

  • 10617 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Can't login to MacOS App

PlanPremiumCountrySpainDeviceMacBook Air M2Operating SystemMacOS Sonoma 14.2.1 My Question or IssueI'm trying to make a fresh installation of Spotify in a new laptop. No problem login in on the browser —Safari 17.2.1— when the app sends me there for ...

Casual Listener

Plan Premium Country Spain Device MacBook Air M2 Operating System MacOS Sonoma 14.2.1   My Question or Issue I'm trying to make a fresh installation of Spotify in a new laptop. No prob...

Eediot

Regular

17585 Views

14 replies

0 likes

Account
Login
Premium
  • 17585 Views
  • 14 replies
  • 0 likes

Superuser Contribution Select All does not select all

Premium plan, on MacBook Pro I am trying to create a playlist which includes all my liked songs. However, there seems to be no working way to select all tracks in "Liked Songs". - Edit/Select All, or Command-A, seem to only select a limited number of...

Gig Goer

Premium plan, on MacBook Pro   I am trying to create a playlist which includes all my liked songs. However, there seems to be no working way to select all tracks in "Liked Songs". - Edit/Sel...

Robert_4

Newbie

6018 Views

19 replies

0 likes

  • 6018 Views
  • 19 replies
  • 0 likes

Superuser Contribution Friend Activity Not Updating Consistently

PlanPremiumCountryUnited StatesDeviceMacBook Air (2019) My Question or IssueThe friend activity tab sometimes stops updating (usually if I leave the desktop app open but unused for a while), and I have to close and reopen the app for it to update.

Newbie

Plan Premium Country United States Device MacBook Air (2019)   My Question or Issue The friend activity tab sometimes stops updating (usually if I leave the desktop app open but unused f...

MihailY

Moderator

2544 Views

1 replies

0 likes

  • 2544 Views
  • 1 replies
  • 0 likes