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Pop-up for xpui appears on app startup

Every time my desktop app starts up another window appears for https://xpui.app.spotify.com/index.html with the error:DNS_PROBE_FINISHED_NXDOMAIN The app works fine but it's incredibly annoying to have this random window appear every single time. Mac...

Music Fan

bigriver76

Visitor

33392 Views

59 replies

10 likes

  • 33392 Views
  • 59 replies
  • 10 likes

Solved!! Cant download Spotify on Mac OS 10.15.7

PlanPremiumCountryUnited States Of AmericaDeviceMacBook Pro (15-inch, Mid 2010)Operating SystemMac OS Catalina 10.15.7 My Question or IssueWhen I try to install Spotify the installer says "Unsupported PlatformSorry, this version of Spotify is for mac...

Newbie

Fdowns

Visitor

22030 Views

5 replies

0 likes

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  • 5 replies
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Solved!! Clear recently played on home screen?

How do I clear the recently played items that appear on the home screen upon launching the desktop app? If I go into the Recently Played section and remove them there, they still show up on the home screen.

Regular

jruby

Visitor

160933 Views

12 replies

25 likes

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  • 12 replies
  • 25 likes

Solved!! Upstream request timeout?

The web player link brings me to a white page that says upstream request timeout. The website said it was fixed in October but it is a new issue for me.

Newbie

Ivelina

Moderator

142898 Views

47 replies

20 likes

  • 142898 Views
  • 47 replies
  • 20 likes

Superuser Contribution switch to video lags audio on first use and switch to audio skips audio

Hi team, I've encountered an interesting bug on the desktop app for mac.when I do "switch to video" the ui gets stuck for a second and the lyric turns to "you have to guess" before it re-calibrates and continues.I've noticed it's more noticeable on n...

Visitor

Hi team, I've encountered an interesting bug on the desktop app for mac. when I do "switch to video" the ui gets stuck for a second and the lyric turns to "you have to guess" before it re-calibrates...

Vasil

Moderator

457 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Clickable titles, now underlined?

PlanPremiumCountry: France DeviceMacBook Pro Apple M1 ProOperating System15.2 (24C5089c)Spotify for macOS (Apple Silicon) 1.2.51.345.gcc39d911 Hi team, since the last app update, some titles are clickable are now underlined. It feels like a bug, righ...

Composer

  Plan Premium Country: France   Device MacBook Pro Apple M1 Pro Operating System 15.2 (24C5089c) Spotify  for macOS (Apple Silicon) 1.2.51.345.gcc39d911   Hi...

Yordan

Moderator

365 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution I cannot run spotify app on my mac close automatically

I had my spotify app installed in my macbookpro for several months. Suddenly it stops working. When I click to open the app it starts the process and in 1 second it close the app again. All the time. I've tried to reinstall the app and it happened th...

Visitor

I had my spotify app installed in my macbookpro for several months. Suddenly it stops working. When I click to open the app it starts the process and in 1 second it close the app again. All the time....

OscarDC

Moderator

333 Views

1 replies

0 likes

  • 333 Views
  • 1 replies
  • 0 likes

Superuser Contribution songs missing/order changed on the Mac but is fine on the phone

so one of my playlists has been acting up since last week, a few songs are missing and the order has been changed on the app on my Mac, but it is fine on the phone app and even on the web, the support chat has been of no use until now, any suggestion...

Newbie

so one of my playlists has been acting up since last week, a few songs are missing and the order has been changed on the app on my Mac, but it is fine on the phone app and even on the web, the suppor...

Novy

Moderator

279 Views

1 replies

0 likes

  • 279 Views
  • 1 replies
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Solved!!Superuser Contribution bug—blue rectangle highlight around search results anytime you search for something

PlanPremiumCountryUSADevicemacbook pro early 2023 m2 pro chipOperating SystemmacOS 15.1My Question or IssueSpotify for macOS (Apple Silicon) 1.2.49.439.gfae492c7for a month or two now theres been a blue rectangle highlight around search results anyti...

Casual Listener

Plan Premium Country USA Device macbook pro early 2023 m2 pro chip Operating System macOS 15.1 My Question or Issue Spotify for macOS (Apple Silicon) 1.2.49.439.gfae492c7 for a month or two...

Joan

Moderator

579 Views

4 replies

0 likes

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Superuser Contribution I've been getting crackling/skips in my audio - can I fix it?

This happens across all of my devices and only on Spotify, not on any other application or on the browser. I'm pretty confident that it is not a hardware issue and I have completed all troubleshooting steps. I play music for really long periods of ti...

Visitor

This happens across all of my devices and only on Spotify, not on any other application or on the browser. I'm pretty confident that it is not a hardware issue and I have completed all troubleshootin...

Vasil

Moderator

509 Views

1 replies

0 likes

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Superuser Contribution How do I verify bitrate on Mac?

Now that I have a premium sub I set my audio quality to "very high", however I can't tell much of a difference in sound quality. How can I check the log files to make sure my mac is streaming at 320 kbps and not any lower bitrate?PlanPremiumCountryUS...

Newbie

Now that I have a premium sub I set my audio quality to "very high", however I can't tell much of a difference in sound quality. How can I check the log files to make sure my mac is streaming at 320 ...

ITKruglak

Visitor

1238 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution Settings constantly resetting

PlanPremiumCountryAustralia DeviceAny desktop device (currently on Macbook Air 2024)Operating SystemWindows or macOS (currently macOS Sequoia) My Question or IssueMy settings continually reset. For example I've switched off the canvas feature (short ...

Casual Listener

Plan Premium Country Australia   Device Any desktop device (currently on Macbook Air 2024) Operating System Windows or macOS (currently macOS Sequoia)   My Question or Issue My s...

Ivelina

Moderator

687 Views

1 replies

1 likes

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  • 1 replies
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Superuser Contribution Settings Preferences Get Reset After Each App Update and Do Not Persist

Plan: PremiumCountry: USA Device: Mac Studio 2022 and Macbook Pro 2020Operating System: macoS Sequoia 15.1 My Question or IssueWhen onboarding bubbles started popping up a few months ago this issue started. I would go into Settings and turn off 'Show...

Regular

Plan: Premium Country: USA   Device: Mac Studio 2022 and Macbook Pro 2020 Operating System: macoS Sequoia 15.1   My Question or Issue When onboarding bubbles started poppin...

spidercam

Regular

731 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

When I try to go to an artist page it doesn't let me but whenever I go on a

When I try to go to an artist page it doesn't let me but whenever I go on another artist page it works just fine I even closed and reopened the app and deleted and reinstalled it but for some reason, I can't look at this one specific artist's page (U...

Visitor

When I try to go to an artist page it doesn't let me but whenever I go on another artist page it works just fine I even closed and reopened the app and deleted and reinstalled it but for some reason,...

Amay

Spotify Star

479 Views

1 replies

0 likes

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Solved!!Superuser Contribution When i try to open spotify on my mac and play songs, it says i'm offline

It works perfectly on my phone but when i try my mac it says i am in 'offline mode' when i am connected to the internet. I tried with my personal hotspot but that did not work either.

Casual Listener

It works perfectly on my phone but when i try my mac it says i am in 'offline mode' when i am connected to the internet. I tried with my personal hotspot but that did not work either.

Mystery-Fan

Regular

14617 Views

7 replies

0 likes

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Unprofessional: Spotify Updates Settings for Streaming Quality from High to Low?

I've had Spotify premium for a very long time. Occasionally they change your settings without notification. Normally this wouldn't matter but it really bothers me when they change your setting for "Streaming Quality" from "High" to "Low" when you are...

Music Fan

I've had Spotify premium for a very long time. Occasionally they change your settings without notification. Normally this wouldn't matter but it really bothers me when they change your setting for "S...

456 Views

0 replies

0 likes

bug
default settings
Premium
settings
unprofessional
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Can't connect to Apple TV from Spotify apps

I can't connect and play music through Spotify Connect to my Apple TV that I've just set up.I can send audio from MacOS to Apple TV over Airplay with no issue, but I'd like the TV to play, so I can have other sounds play on my devices while listening...

Roadie

I can't connect and play music through Spotify Connect to my Apple TV that I've just set up. I can send audio from MacOS to Apple TV over Airplay with no issue, but I'd like the TV to play, so I c...

ssssaaaa

Roadie

4441 Views

5 replies

2 likes

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Superuser Contribution The desktop app stopped working

PlanPremiumCountry USA DeviceiMacOperating System macos(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have contacted support at least 6 times and all they told be to do was delete and redownload the app. Which I did at least 6 times. A...

Visitor

Plan Premium Country USA   Device iMac Operating System macos (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have contacted support at least 6 times and all...

AlejaR

Moderator

455 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

Superuser Contribution adding to playlists

Using the Mac app when I add a song to a playlist I can't view which playlists the song has already been added to.

Visitor

Using the Mac app when I add a song to a playlist I can't view which playlists the song has already been added to.  

Maria

Moderator

333 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!!Superuser Contribution can't add playlists to playlists folder

When I drag playlist to a playlist folder, it just bounces back to the original location! Tried with multiple playlists, tried resta

Regular

When I drag playlist to a playlist folder, it just bounces back to the original location! Tried with multiple playlists, tried resta

globaltrev

Regular

1081 Views

7 replies

0 likes

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  • 7 replies
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Why "new episodes" podcast list is not on desktop app?

It was there and in new version it got hidden somewhere. Why on earth it has to be so difficult to see new episodes???In Android there is one podcast playlist where i find it. Not on mac desktop app I think neither on Windows. Weird!

Casual Listener

It was there and in new version it got hidden somewhere. Why on earth it has to be so difficult to see new episodes??? In Android there is one podcast playlist where i find it. Not on mac desktop ...

Amay

Spotify Star

1083 Views

1 replies

1 likes

  • 1083 Views
  • 1 replies
  • 1 likes

Superuser Contribution Songs immediately pause whenever I hit play

PlanPremiumCountryUSDeviceMacbook ProOperating SystemVentura My Question or IssueRecently after playing a few songs, one song will just immediately pause upon playing, and trying to make it play again makes it pause after half a second. All following...

Regular

Plan Premium Country US Device Macbook Pro Operating System Ventura   My Question or Issue Recently after playing a few songs, one song will just immediately pause upon playing, and tr...

myth1c

Regular

19780 Views

41 replies

9 likes

  • 19780 Views
  • 41 replies
  • 9 likes

Superuser Contribution The copyright / licence info is showing twice

PlanPremiumCountryGreeceDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2023)Operating SystemSonoma 14.1 My Question or IssueIn an artist's page the information about the licence, at the bottom of the page, is always displayed twice.

Visitor

Plan Premium Country Greece Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2023) Operating System Sonoma 14.1   My Question or Issue In an artist's page the information about the...

Joan

Moderator

475 Views

1 replies

0 likes

  • 475 Views
  • 1 replies
  • 0 likes