Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

Desktop (Mac)

Discuss Spotify for Mac

Start a topic

Not downloading, zip file corrupted Mac

I just purchased a m4 macbook running 26.2 Tahoe. I tried downloading spotify from Safari and Chrome. Every time I try to open the zip file it says Unable to expand "SpotifyInstaller.zip" into "Desktop". (Error 79 - Inappropriate file type or format....

Casual Listener

zahirramcharan

Visitor

15600 Views

79 replies

9 likes

  • 15600 Views
  • 79 replies
  • 9 likes

Solved!! How to stop Spotify from starting on login on macOS

hi! this is the same question as this one but because it’s marked as solved and the solution doesn’t work for me, I’m posting it again. I’ve double checked:1) I have no “login items” for my user in the Users & Groups pref pane2) when I right click th...

Music Fan

sp0tifyispants

Casual Listener

38264 Views

8 replies

1 likes

  • 38264 Views
  • 8 replies
  • 1 likes

Solved!! Cant download Spotify on Mac OS 10.15.7

PlanPremiumCountryUnited States Of AmericaDeviceMacBook Pro (15-inch, Mid 2010)Operating SystemMac OS Catalina 10.15.7 My Question or IssueWhen I try to install Spotify the installer says "Unsupported PlatformSorry, this version of Spotify is for mac...

Newbie

grumotdj

Casual Listener

38045 Views

7 replies

0 likes

  • 38045 Views
  • 7 replies
  • 0 likes

Superuser Contribution volume controls not working anymore when listening on another device - play/pause/next/previous are

Plan - Premium - the NetherlandsDevice - Macbook Pro Early 2015Operating System - Catalina 10.15.7Application - Spotify for macOS (Intel) 1.1.96.785.g464c973aIssue: when playing using Spotify on MacOS and playing to another device (Chromecast Audio),...

Regular

Plan - Premium - the Netherlands Device - Macbook Pro Early 2015 Operating System - Catalina 10.15.7 Application - Spotify for macOS (Intel) 1.1.96.785.g464c973a Issue: when playing...

deinendgegner

Visitor

7377 Views

17 replies

2 likes

  • 7377 Views
  • 17 replies
  • 2 likes

Superuser Contribution Not loading more than 620 songs

I use a Mac. I have a free account. I have 620 songs but it won’t let me load any more. Is this the limit for a free account?

Visitor

I use a Mac.  I have a free account.  I have 620 songs but it won’t let me load any more.  Is this the limit for a free account?  

MihailY

Moderator

734 Views

1 replies

0 likes

  • 734 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution How can I disable automatic app updates (macOS desktop version)?

Plan: PremiumCountry: USA, Sweden (frequent travel)Device: MacBook Pro (15-inch, 2017)Operating System: macOS 10.12.6 (16G29) My MAIN Question or Issue:How can I PERMANENTLY DISABLE automatic app updates so that it NEVER automatically updates again (...

Music Fan

Plan: Premium Country: USA, Sweden (frequent travel) Device: MacBook Pro (15-inch, 2017) Operating System: macOS 10.12.6 (16G29)   My MAIN Question or Issue: How can I ...

Kaelus667

Casual Listener

13635 Views

6 replies

0 likes

Auto download
local music
updatefail
  • 13635 Views
  • 6 replies
  • 0 likes

Plays he same wrong ong no matter what song I play

PlanPremiumCountryUSADeviceiMac 2025Operating SystemSequoia (15.6.1)My Question or IssueWhen I try to pay a song, no matter what the song or by whom, it plays for a couple seconds and then begins playing "Fortnight" by Taylor Swift. Even if I play "F...

Newbie

Plan Premium Country USA Device iMac 2025 Operating System Sequoia (15.6.1) My Question or Issue When I try to pay a song, no matter what the song or by whom, it plays for a couple seconds a...

Billy-J

Spotify Star

708 Views

1 replies

0 likes

  • 708 Views
  • 1 replies
  • 0 likes

Cannot get my premium library

I have premium plan until March 2026 but cannot open my library on my mac

Visitor

I have premium plan until March 2026 but cannot open my library on my mac

Amay

Spotify Star

1254 Views

1 replies

0 likes

  • 1254 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Main Search Bar Issue: Mac OS 10.15

United Kingdom Premium Plan iOS10.15 MacBook Pro mid-2012 Spotify Ver 1.2.37.701 (Desktop Application) My Question or Issue Any time I type anything into the main search bar, I get the "Something went wrong. Try reloading the page." with the "RELOAD ...

Casual Listener

United Kingdom Premium Plan iOS10.15 MacBook Pro mid-2012 Spotify Ver 1.2.37.701 (Desktop Application)   My Question or Issue Any time I type anything into the main search bar, I get...

waterman

Newbie

14256 Views

39 replies

7 likes

  • 14256 Views
  • 39 replies
  • 7 likes

Superuser Contribution I cannot open my desktop app and the web player is not working

PlanPremium (student)CountryEgyptDeviceMacBook pro 2021Operating SystemmacOS 15 My Question or IssueMy spotify desktop app is always gray (nothing else appears). I tried to delete and reinstall numerous times but nothing changes. I tried troubleshoot...

Visitor

Plan Premium (student) Country Egypt Device MacBook pro 2021 Operating System macOS 15   My Question or Issue My spotify desktop app is always gray (nothing else appears). I tried to d...

Novy

Moderator

2096 Views

1 replies

0 likes

  • 2096 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't play music videos on macbook pro

PlanPremiumCountryUnited KingdomDeviceBrand new Macbook ProOperating SystemmacOS Sequoia My Question or IssueAs the subject states, I can't watch music videos on my desktop app - yesterday it was just freezing and taking me out of my current playlist...

Visitor

Plan Premium Country United Kingdom Device Brand new Macbook Pro Operating System macOS Sequoia   My Question or Issue As the subject states, I can't watch music videos on my desktop a...

Vasil

Moderator

3450 Views

4 replies

0 likes

  • 3450 Views
  • 4 replies
  • 0 likes

Cannot open or update Spotify Mac App

PlanPremiumDeviceMacbook Pro Retina Early 2015Operating SystemMacOS 11.7.10 Desktop App Version1.2.71.421 Hi All, According to today, Sept 26th, 2025 - the desktop app supports only MacOS 12 and up. I use 11.7.10. Alongside this - all of a sudden I'm...

Newbie

Plan Premium Device Macbook Pro Retina Early 2015 Operating System MacOS 11.7.10  Desktop App Version 1.2.71.421   Hi All,   According to today, Sept 26th, 2025 - the d...

silvyana

Regular

3182 Views

3 replies

0 likes

Desktop
desktop app
macOS
  • 3182 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify icon has changed (on Mac)

The Spotify logo on the daskbar turned into black-green in a update. Can you change it back (i.e. green)? It looks quite bad.

Casual Listener

The Spotify logo on the daskbar turned into black-green in a update. Can you change it back (i.e. green)? It looks quite bad.

chuttenh

Newbie

13617 Views

12 replies

8 likes

  • 13617 Views
  • 12 replies
  • 8 likes

How to fix the cache on drive C issue

Lots of people have complained that the cache defaults to the C drive, which may be a small SSD. The app provides an option to set it somewhere else, but apparently it only applies to downloaded music, not the main playing cache, which still goes bac...

Casual Listener

Lots of people have complained that the cache defaults to the C drive, which may be a small SSD. The app provides an option to set it somewhere else, but apparently it only applies to downloaded musi...

1931 Views

0 replies

1 likes

  • 1931 Views
  • 0 replies
  • 1 likes

Superuser Contribution The "Show the now-playing panel" 'feature' keeps turning on after restart.

I am on Mac (latest version of OS and Spotify for macOS (Apple Silicon)1.2.29.605.g66a43ceb.I HATE the Now-Playing featuer with a vengance.I turn it OFF in settings.I quit Spotify (or reboot Mac or whatever) and this IRRITATING "feature" is turned ON...

Regular

I am on Mac (latest version of OS and Spotify for macOS (Apple Silicon) 1.2.29.605.g66a43ceb. I HATE the Now-Playing featuer with a vengance. I turn it OFF in settings. I quit Spotify (or reboo...

YuukoDreams

Regular

7562 Views

15 replies

9 likes

  • 7562 Views
  • 15 replies
  • 9 likes

Superuser Contribution Unable to Add Shuffle Suggestions to Playlist with Mix Active

PlanPremiumCountryUnited StatesDevice2022 Mac Studio (Apple M1 Max)Operating SystemmacOS Tahoe 26.0Spotify VersionSpotify for macOS (Apple Silicon)1.2.72.438.g8c88c31c My Question or IssueI have a playlist playing on Smart Shuffle with Mix active and...

Regular

Plan Premium Country United States Device 2022 Mac Studio (Apple M1 Max) Operating System macOS Tahoe 26.0 Spotify Version Spotify for macOS (Apple Silicon) 1.2.72.438.g8c88c31c   My...

spidercam

Regular

2329 Views

6 replies

0 likes

  • 2329 Views
  • 6 replies
  • 0 likes

Superuser Contribution Mix feature not working for large playlists

PlanPremiumCountryTurkeyDevice(Macbook Air M2 2022)Operating System(macOS Sonoma 14.3)My Question or IssueFirst of all, I really loved the mix feature. When I listen on my Macbook, I cannot use this feature on the larger playlist but I can use it for...

Casual Listener

Plan Premium Country Turkey Device (Macbook Air M2 2022) Operating System (macOS Sonoma 14.3) My Question or Issue First of all, I really loved the mix feature. When I listen on my Macbook, ...

Yordan

Moderator

3543 Views

1 replies

0 likes

mix
  • 3543 Views
  • 1 replies
  • 0 likes

Your operating system is out of date -screen displayed every time Spotify is started. Please remove.

PlanPremium DeviceMac Pro 5,1 (Mid 2010) Operating SystemmacOS Mojave 10.14.6 Hi. Please get rid of the "Your operating system is out of date" -nag screen shown every time Spotify starts.There will be no new operating system versions for Mac Pro 5,1 ...

Casual Listener

Plan Premium   Device Mac Pro 5,1 (Mid 2010)   Operating System macOS Mojave 10.14.6   Hi. Please get rid of the "Your operating system is out of date" -nag screen shown every...

Verhoeff

Casual Listener

6007 Views

9 replies

5 likes

Desktop (Mac)
Mojave 10.14.6
old mac compatibility
  • 6007 Views
  • 9 replies
  • 5 likes

Superuser Contribution "Please turn off offline mode and try again" when offline mode already off

Plan Premium Country USA Device Macbook Pro 14-inch 2021 Operating System MacOS 14.2 My Question or Issue This morning I cannot play any music. Spotify gives me the message "Please turn off offline mode and try again" when offline mode already off. I...

Casual Listener

Plan Premium Country USA Device Macbook Pro 14-inch 2021 Operating System MacOS 14.2   My Question or Issue This morning I cannot play any music. Spotify gives me the message...

bayoukingpin

Visitor

11350 Views

5 replies

0 likes

  • 11350 Views
  • 5 replies
  • 0 likes

Superuser Contribution Select All does not select all

Premium plan, on MacBook Pro I am trying to create a playlist which includes all my liked songs. However, there seems to be no working way to select all tracks in "Liked Songs". - Edit/Select All, or Command-A, seem to only select a limited number of...

Gig Goer

Premium plan, on MacBook Pro   I am trying to create a playlist which includes all my liked songs. However, there seems to be no working way to select all tracks in "Liked Songs". - Edit/Sel...

Robert_4

Newbie

7051 Views

19 replies

0 likes

  • 7051 Views
  • 19 replies
  • 0 likes

Solved!!Superuser Contribution macOS Application Segmentation Fault

PlanPremiumCountryUSA DeviceApple M2 Pro, MacBook Pro 16-inch, 2023Operating SystemmacOS Sonoma 14.7.2 (23H311) My Question or IssueClicking any button on the UI causes a segmentation fault. Application is unusable as a result. This will also cause a...

Casual Listener

Plan Premium Country USA   Device Apple M2 Pro, MacBook Pro 16-inch, 2023 Operating System macOS Sonoma 14.7.2 (23H311)   My Question or Issue Clicking any button on th...

onezeroquickdraw

Casual Listener

4764 Views

8 replies

0 likes

  • 4764 Views
  • 8 replies
  • 0 likes

Is there no Mac Desktop Client Anymore?

I'm on an M4 Mac Studio running the current MacOS, but I can not seem to find a desktop client to download in either the Mac App Store or on the Spotify website. I used to run the desktop client on my older Intel iMac. Has Spotify just dropped suppor...

Newbie

I'm on an M4 Mac Studio running the current MacOS, but I can not seem to find a desktop client to download in either the Mac App Store or on the Spotify website.   I used to run the desktop cl...

Bittencourt

Spotify Star

4159 Views

1 replies

0 likes

  • 4159 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify won't play Local Files anymore.

PlanPremiumCountryUK Device(Macbook Air early 2015)Operating System(iOS 11.5.2 Big Sur) My Question or IssueI had synched up Spotify to play local files and suddenly it won't anymore. They appear grey and spotify just skips past them. I've checked an...

Visitor

Plan Premium Country UK   Device (Macbook Air early 2015) Operating System (iOS 11.5.2 Big Sur)   My Question or Issue I had synched up Spotify to play local files and suddenly i...

allenpursley

Newbie

16299 Views

9 replies

0 likes

  • 16299 Views
  • 9 replies
  • 0 likes