Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Mac)

Discuss Spotify for Mac

Start a topic

Forum Posts

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 1543 Views
  • 1 replies
  • 0 likes
  • 1543 Views
  • 1 replies
  • 0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 3894 Views
  • 1 replies
  • 0 likes
  • 3894 Views
  • 1 replies
  • 0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 3148 Views
  • 1 replies
  • 3 likes
  • 3148 Views
  • 1 replies
  • 3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • bfteach
  • Regular
  • 38302 Views
  • 19 replies
  • 1 likes
  • music stops
  • 38302 Views
  • 19 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 164837 Views
  • 0 replies
  • 35 likes
  • Mac
  • 164837 Views
  • 0 replies
  • 35 likes

Superuser Contribution Block an Artist on Mac?

PlanPremiumCountryCanadaDeviceMacbook Air 2015Operating SystemiOS 12.7.1 My Question or IssueIs it possible to block an artist on Spotify on the desktop app? All I've found is that you can block artists on a phone app, but I use my premium account th...

  • Visitor
  • Plan Premium Country Canada Device Macbook Air 2015 Operating System iOS 12.7.1   My Question or Issue Is it possible to block an artist on Spotify on the desktop app? All I've found i...
  • OscarDC
  • Moderator
  • 210 Views
  • 1 replies
  • 2 likes
  • 210 Views
  • 1 replies
  • 2 likes

Superuser Contribution Duplicate warning not working

FamilyPremiumUK DeviceMacBook Air 2017macOS Catalina 10.15.3 When adding songs to a playlist today I noticed that the 'duplicate warning' message is no longer appearing and that duplicate songs are being added without being able to stop it from happe...

  • Music Fan
  • Family Premium UK   Device MacBook Air 2017 macOS Catalina 10.15.3   When adding songs to a playlist today I noticed that the 'duplicate warning' message is no longer appearing and ...
  • Susan_GP
  • Moderator
  • 7263 Views
  • 46 replies
  • 4 likes
  • 7263 Views
  • 46 replies
  • 4 likes

Solved!!Superuser Contribution 'redirect_uri: Illegal redirect_uri' notification after tying to log in

PlanPremiumCountryNetherlands DeviceMacbook M1Operating SystemVentura My Question or IssueI was logged out of my account in my Spotify App that I use on my Macbook and now when I try to login I get this message: 'redirect_uri: Illegal redirect_uri' i...

  • Casual Listener
  • ...ccounts.spotify.com/oauth2/v2/auth?utm_campaign=organic&scope=app-remote-control%2Cplaylist-modify%2Cplaylist-modify-private%2Cplaylist-modify-public%2Cplaylist-read%2Cplaylist-read-collaborative%2Cplaylist-r...
  • OscarDC
  • Moderator
  • 567 Views
  • 7 replies
  • 0 likes
  • 567 Views
  • 7 replies
  • 0 likes

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • Spotify is bringing Jam to the desktop app! 🥳 🖥️ 💻 Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in ...
  • MattSuda
  • Spotify Star
  • 1543 Views
  • 1 replies
  • 0 likes
  • 1543 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sonoma 14.3.1 - Spotify app not fully visible - controls missing

Plan PremiumCountry UKDevice Mac StudioOperating System Sonoma 14.3.1 My Question or IssueThe Spotify app is not functioning correctly. Large red / yellow boxes and no controls. I've deleted the app and re-installed several times. I've manually remov...

  • Newbie
  • Plan Premium Country UK Device Mac Studio Operating System Sonoma 14.3.1   My Question or Issue The Spotify app is not functioning correctly. Large red / yellow boxes and no cont...
  • Eni
  • Moderator
  • 220 Views
  • 1 replies
  • 0 likes
  • Sonoma 14.3.1
  • 220 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Mac App] Play/Pause keyboard button not working

Today's morning I noticed that right after installing the latest update:Spotify for macOS (Apple Silicon)1.2.10.760.g52970952The Play/Pause button stopped from working, which is somewhat annoying.

  • Visitor
  • Today's morning I noticed that right after installing the latest update: Spotify for macOS (Apple Silicon) 1.2.10.760.g52970952 The Play/Pause button stopped from working, which is somewhat annoyi...
  • jsm91
  • Newbie
  • 3240 Views
  • 17 replies
  • 2 likes
  • 3240 Views
  • 17 replies
  • 2 likes

my laptop gives me premium features and i don't pay for it

I can type in any song and play it instantly on my laptop, but not on my iphone. It seems like my laptop has that premium feature but not my iphone. I do not pay for premium. This has been happening for a few months.

  • Newbie
  • I can type in any song and play it instantly on my laptop, but not on my iphone. It seems like my laptop has that premium feature but not my iphone. I do not pay for premium. This has been happening ...
  • JuggiesNuggies
  • Visitor
  • 4715 Views
  • 5 replies
  • 1 likes
  • 4715 Views
  • 5 replies
  • 1 likes

Superuser Contribution Can't find new episodes button on PC for podcasts

PlanPremium Operating SystemWindows 10 My Question or IssueWhen browsing for podcasts I'm subscribed to on the PC client, I'm unable to find the button to see new episodes. I see it on Android. Where should I look for that button on the PC version?

  • Newbie
  • Plan Premium   Operating System Windows 10   My Question or Issue When browsing for podcasts I'm subscribed to on the PC client, I'm unable to find the button to see new episodes. I ...
  • Andydee
  • Casual Listener
  • 4443 Views
  • 5 replies
  • 3 likes
  • 4443 Views
  • 5 replies
  • 3 likes

Solved!!Superuser Contribution Spotify app on mac - klick on Login button only opens terminal.

Hi folks.When I click the "login" button in the Spotify app on Mac OS (Ventura) it does not open the browser page but instead opens the terminal app.Deleted all spotify dependencies an did a fresh reinstall of the app, but still the same.No clue how ...

  • Casual Listener
  • Hi folks. When I click the "login" button in the Spotify app on Mac OS (Ventura) it does not open the browser page but instead opens the terminal app. Deleted all spotify dependencies an did a fres...
  • grumero
  • Casual Listener
  • 204 Views
  • 2 replies
  • 0 likes
  • 204 Views
  • 2 replies
  • 0 likes

Superuser Contribution When scrolling in a podcast to select the screen jumps backwards

PlanPremiumCountryUSDeviceMacbook Pro 2024Operating SystemLatest IOS My Question or IssueWhile navigating to select a podcast, within an artists list of podcasts the screen will jump back to newer ppdcasts

  • Visitor
  • Plan Premium Country US Device Macbook Pro 2024 Operating System Latest IOS   My Question or Issue While navigating to select a podcast, within an artists list of podcasts the screen w...
  • Yordan
  • Moderator
  • 139 Views
  • 1 replies
  • 0 likes
  • 139 Views
  • 1 replies
  • 0 likes

Superuser Contribution Macbook Spotify App Slow and Unresponsive

PlanPremiumCountry Sweden Device(iPhone 13 Pro Max, Macbook 16-Inch 2021Operating System: macOS Sonoma 14.3.1 (23D60) My Question or Issue Ever since November/December i have been having issues with the Spotify app on my macbook it have been very slo...

  • Casual Listener
  • Plan Premium Country Sweden   Device (iPhone 13 Pro Max, Macbook 16-Inch 2021 Operating System: macOS Sonoma 14.3.1 (23D60)     My Question or Issue   Ever since N...
  • Joan
  • Moderator
  • 313 Views
  • 3 replies
  • 0 likes
  • Help
  • 313 Views
  • 3 replies
  • 0 likes

Superuser Contribution Why does remote spotify stop being discoverable?

I have Spotify running on a MacOS "server" that's connected to my stereo. I often run Spotify on my laptop, which is on the same LAN, and find something I want the server version to play. Usually I can click Connect To A Device, and the server will s...

  • Newbie
  • I have Spotify running on a MacOS "server" that's connected to my stereo. I often run Spotify on my laptop, which is on the same LAN, and find something I want the server version to play. Usually I c...
  • Ivelina
  • Moderator
  • 155 Views
  • 1 replies
  • 0 likes
  • 155 Views
  • 1 replies
  • 0 likes

Superuser Contribution The "Show the now-playing panel" 'feature' keeps turning on after restart.

I am on Mac (latest version of OS and Spotify for macOS (Apple Silicon)1.2.29.605.g66a43ceb.I HATE the Now-Playing featuer with a vengance.I turn it OFF in settings.I quit Spotify (or reboot Mac or whatever) and this IRRITATING "feature" is turned ON...

  • Regular
  • I am on Mac (latest version of OS and Spotify for macOS (Apple Silicon) 1.2.29.605.g66a43ceb. I HATE the Now-Playing featuer with a vengance. I turn it OFF in settings. I quit Spotify (or reboo...
  • andreww__j_
  • Newbie
  • 575 Views
  • 6 replies
  • 2 likes
  • 575 Views
  • 6 replies
  • 2 likes

Superuser Contribution no way to go to recently played podcasts

Premium / USA / all devicesEvery other way I have of listening to podcasts (youtube, apple) allows me to quickly visit recently played episodes. Spotify doesn't, I have to search the episode name again.

  • Regular
  • Premium / USA / all devices Every other way I have of listening to podcasts (youtube, apple) allows me to quickly visit recently played episodes. Spotify doesn't, I have to search the episode name...
  • skyis0ver
  • Visitor
  • 6237 Views
  • 13 replies
  • 4 likes
  • 6237 Views
  • 13 replies
  • 4 likes

Solved!!Superuser Contribution Speaker Names in Spotify Menu Bar

PlanFree/PremiumCountry UK Device(iPhone SE, Macbook Air late 2016)Operating System(iOS 17.3.1, macOS 12.3.1) IssueIn the Spotify menu bar you can select a speaker, I have two Airport Express devices, both have been factory reset and renamed in the M...

  • Roadie
  • Plan Free/Premium Country UK   Device (iPhone SE, Macbook Air late 2016) Operating System (iOS 17.3.1,  macOS 12.3.1)   Issue In the Spotify menu bar you can select a speaker...
  • Ivelina
  • Moderator
  • 379 Views
  • 3 replies
  • 0 likes
  • 379 Views
  • 3 replies
  • 0 likes

Spotify crashes immediately when the desktop window opens

PlanPremiumCountryUSDeviceMacbook Pro 2015 RetinaOperating SystemCatalina 10.15.6 My Question or Issuehi, my spotify desktop client crashes immediately upon opening. catalina 10.15.6. UPDATE: Spotify opened using this command: open /Applications/Spot...

  • Casual Listener
  • Plan Premium Country US Device Macbook Pro 2015 Retina Operating System Catalina 10.15.6   My Question or Issue hi, my spotify desktop client crashes immediately upon opening. catalina...
  • 136 Views
  • 0 replies
  • 1 likes
  • 136 Views
  • 0 replies
  • 1 likes

Solved!!Superuser Contribution Desktop app for Mac doesn't open

PlanFreeCountryMexicoDeviceiMacOperating SystemMacOS Ventura 13.6.4 My Question or IssueHi! Since mid-February the Spotify desktop app for Mac doesn't open. I tried with reinstall the app and update to the latest MacOS version but the issue persists.

  • Casual Listener
  • Plan Free Country Mexico Device iMac Operating System MacOS Ventura 13.6.4   My Question or Issue Hi! Since mid-February the Spotify desktop app for Mac doesn't open. I tried with rein...
  • DiegoEduardoEP
  • Casual Listener
  • 292 Views
  • 2 replies
  • 0 likes
  • 292 Views
  • 2 replies
  • 0 likes

Spotify intermittently causes wifi to slowdown on my Mac and causes kernel panic

Plan: PremiumCountry: United States Device: MacBook Pro 15 inch Early 2019 Operating System: macOS Big Sur 11.6.4 My Question or IssueWhen I use the Spotify Desktop app on Mac, it plays fine for maybe like 30 min and then all of a sudden, my internet...

  • Casual Listener
  • Plan: Premium Country: United States   Device: MacBook Pro 15 inch Early 2019  Operating System: macOS Big Sur 11.6.4   My Question or Issue When I use the Spotify Desktop ...
  • amitkulk123
  • Casual Listener
  • 435 Views
  • 2 replies
  • 0 likes
  • Big Sur
    Crash
    Desktop
    kernel panic
    Mac
    macOS
    wifi
  • 435 Views
  • 2 replies
  • 0 likes

Superuser Contribution Re: Issue about the Spotify Community Website

Hello this is my 1st visit to the SPOTIFY forum so apologies if I have misplaced this question: I am a co user with my partner and a week ago I am no longer able to play my playlist in sequence (as I have before) but the next song jumps to a random s...

  • Visitor
  • Hello this is my 1st visit to the SPOTIFY forum so apologies if I have misplaced this question: I am a co user with my partner and a week ago I am no longer able to play my playlist in sequence (as I...
  • Susan_GP
  • Moderator
  • 170 Views
  • 1 replies
  • 0 likes
  • 170 Views
  • 1 replies
  • 0 likes