Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Mac)

Discuss Spotify for Mac

Start a topic

Forum Posts

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 3725 Views
  • 1 replies
  • 0 likes
  • 3725 Views
  • 1 replies
  • 0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 5919 Views
  • 1 replies
  • 0 likes
  • 5919 Views
  • 1 replies
  • 0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 4037 Views
  • 1 replies
  • 3 likes
  • 4037 Views
  • 1 replies
  • 3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • bfteach
  • Regular
  • 40432 Views
  • 19 replies
  • 1 likes
  • music stops
  • 40432 Views
  • 19 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 166009 Views
  • 0 replies
  • 35 likes
  • Mac
  • 166009 Views
  • 0 replies
  • 35 likes

Superuser Contribution no username and password area/issue with signing in entirely

PlanPremiumCountryAmericaDeviceMacbook AirOperating SystemiOS 14.5 My Question or IssueOKAY SO- it started when my spotify for desktop suddenly stopped working. it wouldn't load songs, menus, podcasts, or even playlists. it was all just buffering and...

  • Newbie
  • Plan Premium Country America Device Macbook Air Operating System iOS 14.5    My Question or Issue OKAY SO- it started when my spotify for desktop suddenly stopped working. it woul...
  • Eni
  • Moderator
  • 341 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 341 Views
  • 1 replies
  • 0 likes

Superuser Contribution "Your version of windows is out of date" ... I'm on a Mac

Plan: PremiumCountry: USA Device: Macbook Pro mid-2012 (refurbished)Operating System: Mac 10.13.6 My Question or Issue:I am seeing a "Your version of Windows is out of date banner", but a) I'm on a Mac so I don't have Windows and b) my Mac's version ...

  • Casual Listener
  • Plan: Premium Country: USA   Device: Macbook Pro mid-2012 (refurbished) Operating System: Mac 10.13.6   My Question or Issue: I am seeing a "Your version of Windows is out of date ...
  • JMSch
  • Casual Listener
  • 2796 Views
  • 18 replies
  • 5 likes
  • 2796 Views
  • 18 replies
  • 5 likes

library, playlists or maps on spotify

Hi, When I put all my music on spotify I sorted it in a few different playlists.But now I see it's also possible to put the music into a 'library' of in 'maps'. What is the difference between maps, library and playlist? And what do you think is the b...

  • Regular
  • Hi,   When I put all my music on spotify I sorted it in a few different playlists. But now I see it's also possible to put the music into a 'library' of in 'maps'.   What is the differ...
  • jakobnilssson
  • Regular
  • 1022 Views
  • 1 replies
  • 0 likes
  • Other
  • 1022 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcast Playlist

Hello everyone,I have a problem with the Spotify app on my MacBook. On my iPhone and iPad, there is a "New Episodes" feature that allows me to easily find new episodes of my subscribed podcasts. However, this feature is missing in the Spotify app on ...

  • Newbie
  • Hello everyone, I have a problem with the Spotify app on my MacBook. On my iPhone and iPad, there is a "New Episodes" feature that allows me to easily find new episodes of my subscribed podcasts. Ho...
  • Eni
  • Moderator
  • 361 Views
  • 1 replies
  • 0 likes
  • 361 Views
  • 1 replies
  • 0 likes

Superuser Contribution Mac OS sequoia web player issues

using the Spotify web player on developer version os Mac OS sequoia is resulting in playback sounding like there's a sheet of glass lying on my MacBooks speakers, issue presents on built in laptop speakers and also when using bluetooth headphones, au...

  • Visitor
  • using the Spotify web player on developer version os Mac OS sequoia is resulting in playback sounding like there's a sheet of glass lying on my MacBooks speakers, issue presents on built in laptop sp...
  • Ivelina
  • Moderator
  • 807 Views
  • 1 replies
  • 0 likes
  • 807 Views
  • 1 replies
  • 0 likes

Superuser Contribution My podcast episodes are not updating on the Mac app

I am using the Mac app on my MacBook Pro. The podcasts aren't updating. I have tried clearing my app cache etc. But e.g. the most recent podcast from The Diary of a CEO with Steven Bartlett is Feb 2. I have all episodes selected and newest to oldest ...

  • Visitor
  • I am using the Mac app on my MacBook Pro. The podcasts aren't updating. I have tried clearing my app cache etc. But e.g. the most recent podcast from The Diary of a CEO with Steven Bartlett is Feb 2....
  • spyderdsn
  • Regular
  • 614 Views
  • 4 replies
  • 1 likes
  • 614 Views
  • 4 replies
  • 1 likes

Superuser Contribution Spotify Mac app won't play the song I want to hear. It gives out "can't play this right now" error.

I tried to clear app cache, force restarted app, restarted my Macbook Air but it still wouldn't play the song. Any ideas why?

  • Casual Listener
  • I tried to clear app cache, force restarted app, restarted my Macbook Air but it still wouldn't play the song. Any ideas why?
  • AlejaR
  • Moderator
  • 342 Views
  • 1 replies
  • 0 likes
  • 342 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Missing artist about section on right side of window

As of a month or so ago, Spotify on desktop was displaying an about section on the artist I was currently playing to the right of the window.I closed it and now can't find how to get it to reappear.Does anyone know how to turn this feature back on?Ap...

  • Casual Listener
  • As of a month or so ago, Spotify on desktop was displaying an about section on the artist I was currently playing to the right of the window. I closed it and now can't find how to get it to reap...
  • mkaaay
  • Casual Listener
  • 3823 Views
  • 11 replies
  • 3 likes
  • 3823 Views
  • 11 replies
  • 3 likes

Superuser Contribution spotify for artists working on phone but not mac

Hello, I am trying to update some information on my spotify artists page. I wanted to use my computer because I like the bigger screen to see everything. The problem is spotify for artists is not working on my Mac. I'm using safari to access the page...

  • Visitor
  • Hello,    I am trying to update some information on my spotify artists page. I wanted to use my computer because I like the bigger screen to see everything. The problem is spotify for art...
  • Susan_GP
  • Moderator
  • 401 Views
  • 1 replies
  • 1 likes
  • 401 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify has a memory leak [Mac Desktop]

Brief description of the issueSpotify memory usage does not stop increasing until my MacBook runs out of memory/swap (I experienced up to 79 GB (!!!)) Steps to reproduce the issue:Start Spotify and just stream musicWait (do not know how long exactly,...

  • Casual Listener
  • Brief description of the issue Spotify memory usage does not stop increasing until my MacBook runs out of memory/swap (I experienced up to 79 GB (!!!))   Steps to reproduce the issue: Start...
  • Novy
  • Moderator
  • 3866 Views
  • 26 replies
  • 12 likes
  • 3866 Views
  • 26 replies
  • 12 likes

Solved!!Superuser Contribution Spotify does not work Mac

My Spotify app stopped working on my Mac.The App does not show any content. I was able to perform a clean install which worked only one. After coming back to my Mac, the same issue occurred: Spotify does not show any content. After reinstalling the A...

  • Regular
  • My Spotify app stopped working on my Mac. The App does not show any content. I was able to perform a clean install which worked only one. After coming back to my Mac, the same issue occurred: Spotif...
  • Blastercast_G
  • Newbie
  • 1225 Views
  • 10 replies
  • 0 likes
  • 1225 Views
  • 10 replies
  • 0 likes

Superuser Contribution Spotify Crashes on Open (Mac) - Have tried reinstall/deleting cache

Spotify is crashing on open. Have tried multiple re-installs. During re-install, i delete the cache and application support folders, in addition to moving the application from apps folder to trash bin. On reinstall, it cues me to login on browser, wh...

  • Newbie
  • Spotify is crashing on open.  Have tried multiple re-installs.  During re-install, i delete the cache and application support folders, in addition to moving the application from apps folder...
  • Maria
  • Moderator
  • 303 Views
  • 1 replies
  • 0 likes
  • 303 Views
  • 1 replies
  • 0 likes

Superuser Contribution Smart shuffle recommendations appear in shuffle mode

So, when you click the "shuffle" button, it toggles between three modes: regular, shuffle, and smart shuffle. Smart shuffle recommendations appear in both "shuffle" and "smart shuffle" mode. Meaning I am unable to play in regular "shuffle" mode witho...

  • Regular
  • So, when you click the "shuffle" button, it toggles between three modes: regular, shuffle, and smart shuffle. Smart shuffle recommendations appear in both "shuffle" and "smart shuffle" mode. Meaning ...
  • Yordan
  • Moderator
  • 347 Views
  • 1 replies
  • 0 likes
  • 347 Views
  • 1 replies
  • 0 likes

"Add to playlist" doesn't work on mac version.

PlanPremiumCountry India DeviceSamsung S23 and Macbook Air M2 (13.6")Operating SystemAndroid 14 and MacOS Sonoma 14.3 My Question or IssueClicking on the add to playlist/ add to liked songs on the mac client of spotify does nothing. If I get a song r...

  • Visitor
  • Plan Premium Country  India   Device Samsung S23 and Macbook Air M2 (13.6") Operating System Android 14 and MacOS Sonoma 14.3   My Question or Issue Clicking on the add to p...
  • Not applicable
  • 379 Views
  • 2 replies
  • 0 likes
  • 379 Views
  • 2 replies
  • 0 likes

Superuser Contribution Playback displays "59:59" before "0:00" when double clicking a track to play

Playback displays "59:59" before "0:00" when double clicking a track to play. PlanPremiumCountry DeviceMacbookOperating SystemmacOS latest

msmrmrms_0-1717597315850.png
  • Regular
  • Playback displays "59:59" before "0:00" when double clicking a track to play.   Plan Premium Country   Device Macbook Operating System macOS latest
  • msmrmrms
  • Regular
  • 746 Views
  • 12 replies
  • 0 likes
  • 746 Views
  • 12 replies
  • 0 likes

Friend feed completely disappears after update

Running 1.2.39.578 on my Mac, I have a populated Friend Activity:However, if I update, the feed is gone - I mean completely disappeared, even the "Friend Activity" isn't there:Deleting and reinstalling 1.2.39 restores the feed.Looks like a bug to me ...

CRZ_2-1718640559691.png CRZ_1-1718640474514.png CRZ_0-1718640458212.png
  • Music Fan
  • Running 1.2.39.578 on my Mac, I have a populated Friend Activity: However, if I update, the feed is gone - I mean completely disappeared, even the "Friend Activity" isn't there: Deleting an...
  • Amayy
  • Spotify Star
  • 355 Views
  • 1 replies
  • 0 likes
  • 355 Views
  • 1 replies
  • 0 likes

Solved!! How to adjust playback speed on Mac Desktop?

CountryUSADeviceMacbook Pro, 13-inch, M2, 2022Operating SystemmacOS My Question or IssueI'm not sure if I am just completely missing it- but can't seem to find a way to change the playback speed in the Spotify app for macOS. I'm on a Premium Family a...

  • Casual Listener
  • Country USA Device Macbook Pro, 13-inch, M2, 2022 Operating System macOS   My Question or Issue I'm not sure if I am just completely missing it- but can't seem to find a way to chan...
  • dinomight
  • Spotify Star
  • 3067 Views
  • 6 replies
  • 0 likes
  • 3067 Views
  • 6 replies
  • 0 likes

Solved!! 300x300 jpeg image too small to fit in any of my playlists - No help from Customer Service

Hey guys! So I have been having this issue for quite a while. Every time I try to put an image on any of my playlists. Spotify says, "Sorry, the image is too small." Not only does that happen when I have a 300x300 image that is a jpeg, but it also sa...

  • Composer
  • Hey guys!   So I have been having this issue for quite a while. Every time I try to put an image on any of my playlists. Spotify says, "Sorry, the image is too small." Not only does that happe...
  • claree1
  • Newbie
  • 14007 Views
  • 4 replies
  • 2 likes
  • 14007 Views
  • 4 replies
  • 2 likes

Solved!!Superuser Contribution [MacOS] Spotify crashes after changing the device

PlanPremium DuoCountryBelarus Device(MacBook Pro, M1)Operating System(MacOS Big Sur, v. 11.2.3) My Question or IssueSpotify crashes after changing the connected device.1. Open Spotify.2. Click on the 'Device Available' icon and select any device. (In...

  • Casual Listener
  • Plan Premium Duo Country Belarus   Device (MacBook Pro, M1) Operating System (MacOS Big Sur, v. 11.2.3)   My Question or Issue Spotify crashes after changing the connected device...
  • rwc1
  • Newbie
  • 1415 Views
  • 8 replies
  • 1 likes
  • crach
    macOS
  • 1415 Views
  • 8 replies
  • 1 likes