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Desktop (Mac)

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Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 5041 Views
  • 1 replies
  • 0 likes
  • 5041 Views
  • 1 replies
  • 0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 7048 Views
  • 1 replies
  • 0 likes
  • 7048 Views
  • 1 replies
  • 0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 4812 Views
  • 1 replies
  • 3 likes
  • 4812 Views
  • 1 replies
  • 3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • bfteach
  • Regular
  • 42210 Views
  • 19 replies
  • 1 likes
  • music stops
  • 42210 Views
  • 19 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 166955 Views
  • 0 replies
  • 35 likes
  • Mac
  • 166955 Views
  • 0 replies
  • 35 likes

Superuser Contribution can i get a free prem im a student and cant afford it and music download is the one helping me

PlayPremiumCountryPHDevice(iPhone 6s)Operating System(iOS 15.7.3) My Question or Issuemay question is can i have a free premium i cant affort it because im a student and i dont have the money for it and i really need spotify prem because it help me w...

  • Newbie
  • Play Premium Country PH Device (iPhone 6s) Operating System (iOS 15.7.3)   My Question or Issue may question is can i have a free premium i cant affort it because im a student and i do...
  • Vasil
  • Moderator
  • 291 Views
  • 1 replies
  • 0 likes
  • 291 Views
  • 1 replies
  • 0 likes

Superuser Contribution NaN:NaN being shown in place of 00:00 duration value around playback progress bar for inactive songs

PlanPremiumCountry: Japan Device: Macbook Pro (15-inch, 2017)Operating System: MacOS Mojave (10.14.6 (18G103))Spotify desktop version: 1.1.54.592.gc0b20638Issue:On opening the desktop Mac client, the duration values beside the playback progress bar s...

  • Newbie
  • Plan Premium Country: Japan   Device: Macbook Pro (15-inch, 2017) Operating System: MacOS Mojave (10.14.6 (18G103)) Spotify desktop version: 1.1.54.592.gc0b20638 Issue: On op...
  • Amberkitty42
  • Newbie
  • 5333 Views
  • 20 replies
  • 1 likes
  • Mac
    nan
  • 5333 Views
  • 20 replies
  • 1 likes

Solved!!Superuser Contribution The playlist description tooltip incorrectly displays HTML

PlanPremiumCountryCanadaDeviceMac14,10Operating SystemmacOS Sonoma 14.5 (23F79) My Question or IssueThis is a very minor issue, but when you hover over a playlist description that contains links, the tooltip displays the HTML markup (likely due to do...

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  • Casual Listener
  • Plan Premium Country Canada Device Mac14,10 Operating System macOS Sonoma 14.5 (23F79)   My Question or Issue This is a very minor issue, but when you hover over a playlist description...
  • davidcornu
  • Casual Listener
  • 529 Views
  • 3 replies
  • 0 likes
  • 529 Views
  • 3 replies
  • 0 likes

Superuser Contribution Mac: Liking smart shuffle songs w/ "plus" (bottom left)->Not added to Liked

Desktop Mac: Liking A Smart Shuffle recommended song (when using Smart Shuffle in Liked Songs list) by clicking "plus" at bottom left of App (where also the minus button is) does not cause the Sont to be added to the liked list. When I go to the song...

  • Roadie
  • Desktop Mac: Liking A Smart Shuffle recommended song (when using Smart Shuffle in Liked Songs list) by clicking "plus" at bottom left of App (where also the minus button is) does not cause the Sont t...
  • Dessi
  • Moderator
  • 336 Views
  • 3 replies
  • 0 likes
  • 336 Views
  • 3 replies
  • 0 likes

I can't play My Liked Songs

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Amayy
  • Spotify Star
  • 287 Views
  • 1 replies
  • 0 likes
  • 287 Views
  • 1 replies
  • 0 likes

What does the MacOS Background Process Do?

What does the Spotify.app background process that shows up under "Allow in Background" under "Login Items" do? What happens if I disable it?

Motormayhem_0-1726297730642.png
  • Newbie
  • What does the Spotify.app background process that shows up under "Allow in Background" under "Login Items" do? What happens if I disable it?    
  • 341 Views
  • 0 replies
  • 0 likes
  • 341 Views
  • 0 replies
  • 0 likes

Superuser Contribution I can't loop a song - only the entire playlist. Problem is on all devices!

I have premium. I cannot loop an individual song. When it's set to loop it plays every song in the playlist/album etc.

  • Visitor
  • I have premium. I cannot loop an individual song. When it's set to loop it plays every song in the playlist/album etc.
  • AlejaR
  • Moderator
  • 238 Views
  • 1 replies
  • 0 likes
  • 238 Views
  • 1 replies
  • 0 likes

Superuser Contribution I've lost all my music in queue!

Hello, today i was ready to listen my queued music more than 700 songs when i opened spotify there was 0 music in que!! i have an heart attack! also because now i don't remember which albums i have picked to listen! anything to do to ? why happened?!

  • Casual Listener
  • Hello,   today i was ready to listen my queued music more than 700 songs when i opened spotify there was 0 music in que!! i have an heart attack! also because  now i don't remember whic...
  • VVarhound
  • Newbie
  • 10594 Views
  • 22 replies
  • 12 likes
  • Mac
  • 10594 Views
  • 22 replies
  • 12 likes

Superuser Contribution Something went wrong Try reloading Your Library

I'm on Spotify desktop (doesn't matter which browser). For over a week on the left it's said: Something went wrongTry reloading Your Library Clicking Reload changes nothing. I've already tried hard-refreshing the page, re-opening the browser, clearin...

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  • Music Fan
  • I'm on Spotify desktop (doesn't matter which browser). For over a week on the left it's said:   Something went wrong Try reloading Your Library   Clicking Reload changes nothing. &nbs...
  • pfispot
  • Visitor
  • 1892 Views
  • 7 replies
  • 2 likes
  • 1892 Views
  • 7 replies
  • 2 likes

Superuser Contribution Spotify won't play Local Files anymore.

PlanPremiumCountryUK Device(Macbook Air early 2015)Operating System(iOS 11.5.2 Big Sur) My Question or IssueI had synched up Spotify to play local files and suddenly it won't anymore. They appear grey and spotify just skips past them. I've checked an...

  • Visitor
  • Plan Premium Country UK   Device (Macbook Air early 2015) Operating System (iOS 11.5.2 Big Sur)   My Question or Issue I had synched up Spotify to play local files and suddenly i...
  • sebh321
  • Casual Listener
  • 8104 Views
  • 8 replies
  • 0 likes
  • 8104 Views
  • 8 replies
  • 0 likes

Superuser Contribution Freezing up during commercials using Macbook free version.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI listen through my Macbook, current on all software. It sees my TV/ROKU which is hooked to m...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I liste...
  • Susan_GP
  • Moderator
  • 233 Views
  • 1 replies
  • 0 likes
  • 233 Views
  • 1 replies
  • 0 likes

Solved!! High CPU Usage (~100%) on Mac

Spotify for macOS (Apple Silicon)1.2.8.923.g4f94bf0d Device: MacBook M1 ProOperating System: Ventura 13.0 (22A380) I'm experiencing consistently high CPU usage from the Spotify desktop app for Mac. Whether the app is playing music or not, it consiste...

Screenshot 2023-04-10 at 12.39.19.png
  • Casual Listener
  •   Spotify for macOS (Apple Silicon) 1.2.8.923.g4f94bf0d   Device: MacBook M1 Pro Operating System: Ventura 13.0 (22A380)   I'm experiencing consistently high CPU usage from...
  • erichosick
  • Newbie
  • 5330 Views
  • 5 replies
  • 1 likes
  • 5330 Views
  • 5 replies
  • 1 likes

Applescript "starred" property returns Error

Plan: PremiumVersion: 1.1.18.611.g9cc9bdc9Country: New ZealandDevice: Macbook Pro 2016Operating System: Mojave The Applescript API still has a "starred" property for the current track, which I believe refers to the old system of starring tracks in Sp...

  • Casual Listener
  • Plan: Premium Version: 1.1.18.611.g9cc9bdc9 Country: New Zealand Device: Macbook Pro 2016 Operating System: Mojave   The Applescript API still has a "starred" prop...
  • hackettlai
  • Casual Listener
  • 1133 Views
  • 2 replies
  • 10 likes
  • 1133 Views
  • 2 replies
  • 10 likes

different country problem without premium

i have recently moved to a different country and now i can't play spotify normally since the music stops or it doesn't play at all. i can not use VPN and I'm not sure on what to do. someone please help!!

  • Visitor
  • i have recently moved to a different country and now i can't play spotify normally since the music stops or it doesn't play at all. i can not use VPN and I'm not sure on what to do. someone please he...
  • osornios
  • Spotify Star
  • 260 Views
  • 1 replies
  • 0 likes
  • 260 Views
  • 1 replies
  • 0 likes

Superuser Contribution same song appear again in the same playlist

same song from the same album would appear multiple times in the same playlist, and this happened to many songs in my playlist

  • Visitor
  • same song from the same album would appear multiple times in the same playlist, and this happened to many songs in my playlist
  • Vasil
  • Moderator
  • 417 Views
  • 1 replies
  • 0 likes
  • 417 Views
  • 1 replies
  • 0 likes

Spotify opens with reboot in Ventura, can't make it stop

PlanFree/PremiumCountry Device2020 iMacOperating SystemVentura 13.4.1 My Question or IssueI cannot figure out how to stop Spotify from opening automatically when I restart my Mac. I've checked System Preferences -> Login items and Spotify is NOT list...

  • Casual Listener
  • Plan Free/Premium Country   Device 2020 iMac Operating System Ventura 13.4.1   My Question or Issue I cannot figure out how to stop Spotify from opening automatically when I resta...
  • V9id
  • Roadie
  • 265 Views
  • 1 replies
  • 0 likes
  • 265 Views
  • 1 replies
  • 0 likes

Poor audio quality on MacBook Pro

Hello, I'm on a 2017 MacBook Pro listening on my spotify desktop app. Settings are set to very high quality sound, but the sound quality is awful compared to listening from my phone. It is noticeably worse -- whether I'm listening through AirPods or ...

  • Casual Listener
  • Hello, I'm on a 2017 MacBook Pro listening on my spotify desktop app. Settings are set to very high quality sound, but the sound quality is awful compared to listening from my phone. It is noticeably...
  • filipe_figueiredo
  • Visitor
  • 26127 Views
  • 9 replies
  • 4 likes
  • 26127 Views
  • 9 replies
  • 4 likes

Superuser Contribution The "exclude from your taste profile" option has disappeared and reappeared several times

I believe this is really more of a features issue as opposed to a technical support issue, but this is the best place I've found to put it. I have noticed that options to exclude or include playlists from my taste profile has disappeared and then rea...

  • Casual Listener
  • I believe this is really more of a features issue as opposed to a technical support issue, but this is the best place I've found to put it. I have noticed that options to exclude or include playlists...
  • Cam3ronsnyder
  • Casual Listener
  • 1265 Views
  • 2 replies
  • 3 likes
  • 1265 Views
  • 2 replies
  • 3 likes

Solved!!Superuser Contribution Mac won't download music I locally have on my Windows computer

I have a playlist saved on my Windows called Downloads, this playlist is just a way for me to dump locally saved songs so that I can press the download button from other devices to get those locally saved songs onto my phone.I recently got a mac and ...

  • Casual Listener
  • I have a playlist saved on my Windows called Downloads, this playlist is just a way for me to dump locally saved songs so that I can press the download button from other devices to get those locally ...
  • Susan_GP
  • Moderator
  • 452 Views
  • 3 replies
  • 0 likes
  • 452 Views
  • 3 replies
  • 0 likes