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Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • dtulman14
  • Casual Listener
  • 29039 Views
  • 15 replies
  • 1 likes
  • Error
    music stops
  • 29039 Views
  • 15 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 159523 Views
  • 0 replies
  • 34 likes
  • Mac
  • 159523 Views
  • 0 replies
  • 34 likes

Superuser Contribution Mac desktop version equalizer (aug 2022)

Hi guys, a friend of mine has the same version I do and he is using the native equalizer and I did not see it. I don't have it......any suggestions? Anyone have the native eq?Thank you all.Braulio.MacBook Pro M1 chip. Spotify for macOS (Apple Silicon...

  • Visitor
  • Hi guys, a friend of mine has the same version I do and he is using the native equalizer and I did not see it. I don't have it......any suggestions? Anyone have the native eq? Thank you all. Brauli...
  • Vasil
  • Moderator
  • 256 Views
  • 1 replies
  • 0 likes
  • 256 Views
  • 1 replies
  • 0 likes

Solved!! MacBook Air- Low Audio Quality

Plan: PremiumCountry: USADevice: Macbook Air 2018/19Operating SystemmacOS Mojave 10.14.5My Question or Issue: Over the past day, I have been streaming music back and forth over Bluetooth from either my Macbook Air or my IPhone XR to my Beats Studio3,...

  • Casual Listener
  •   Plan: Premium Country: USA Device: Macbook Air 2018/19 Operating System macOS Mojave 10.14.5 My Question or Issue: Over the past day, I have been streaming music back and forth over...
  • f_uck
  • Visitor
  • 13346 Views
  • 5 replies
  • 0 likes
  • macbook
    streaming quality
  • 13346 Views
  • 5 replies
  • 0 likes

Superuser Contribution Friend activity on desktop MAC

My Spotify Plan is PremiumCountry:Czech RepublicDevice:Macbook AIR 2021 M1Operating System: MacOS My Question or Issue I'm having trouble viewing my friends' activities.It only shows me a few friends and I can't scroll down to find other friends as y...

  • Casual Listener
  • My Spotify Plan is Premium Country:Czech Republic Device:Macbook AIR 2021 M1 Operating System: MacOS   My Question or Issue   I'm having trouble viewing my friends' activit...
  • AlejaR
  • Moderator
  • 164 Views
  • 2 replies
  • 0 likes
  • 164 Views
  • 2 replies
  • 0 likes

Superuser Contribution Upgraded to free 3 month premium subscription, now Spotify doesn't work

Upgraded to free 3-month premium subscription, now Spotify doesn't work either on the app or online. says I'm not online but I am connected to the internet and it works fine for everything else but spotify. can someone help, not really making me want...

  • Casual Listener
  • Upgraded to free 3-month premium subscription, now Spotify doesn't work either on the app or online. says I'm not online but I am connected to the internet and it works fine for everything else but s...
  • Eni
  • Moderator
  • 124 Views
  • 1 replies
  • 0 likes
  • 124 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Desktop][Other] too many updates

Too many updates on the mac OS desktop app and to update the app I have to restart the app, this is annoying when there are so many updates in a short time and because I use Spotify while working I don't want to restart the app every time I got a new...

  • Newbie
  • Too many updates on the mac OS desktop app and to update the app I have to restart the app, this is annoying when there are so many updates in a short time and because I use Spotify while working I d...
  • luisameglio
  • Visitor
  • 2127 Views
  • 8 replies
  • 9 likes
  • Desktop
    Other
  • 2127 Views
  • 8 replies
  • 9 likes

Solved!!Superuser Contribution Can't solve "Error code: Accesspoint: 31"

PlanPremiumCountryBrazilDeviceMacbook Pro 2017Operating SystemmacOS Big Sur My Question or IssueSpotify was working beautifully yesterday. Basically, I didn't do anything to cause any issue, not even shutting down the laptop. But I woke up today and ...

  • Casual Listener
  • Plan Premium Country Brazil Device Macbook Pro 2017 Operating System macOS Big Sur   My Question or Issue Spotify was working beautifully yesterday. Basically, I didn't do anything to ...
  • Elena
  • Moderator
  • 2586 Views
  • 4 replies
  • 0 likes
  • 2586 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution 100% CPU macOS — Latest spotify version

Plan — PremiumCountry — New ZealandDevice — MacBook Pro (16-inch, 2019)Operating System — macOS 10.x.x, and 11.1Spotify Version — 1.1.51.382.g8e3b11ed My Question or IssueAfter Spotify has been open for a couple of minutes, reliably every time, CPU u...

  • Music Fan
  • Plan — Premium Country — New Zealand Device —  MacBook Pro (16-inch, 2019) Operating System — macOS 10.x.x, and 11.1 Spotify Version — 1.1.51.382.g8e3b11ed   My Questi...
  • odama626
  • Visitor
  • 1116 Views
  • 12 replies
  • 0 likes
  • 1116 Views
  • 12 replies
  • 0 likes

Superuser Contribution Queue button disappeared, and then all songs grayed out after reinstall.

Hi- I opened Spotify this morning and the option to queue doesn't exist anymore. I first tried restarting the program multiple times, logging in/out, but nothing worked. This is what one of my playlist pages looked like:    Then, I tried uninstalling...

Screen_Shot_2022-01-17_at_12.12.54_PM.png Screen_Shot_2022-01-17_at_12.18.02_PM.png Screen Shot 2022-01-17 at 12.27.09 PM.png
  • Casual Listener
  • Hi- I opened Spotify this morning and the option to queue doesn't exist anymore. I first tried restarting the program multiple times, logging in/out, but nothing worked.   This is what one of ...
  • HannaSis
  • Visitor
  • 936 Views
  • 4 replies
  • 0 likes
  • Grayed out
    mac os
    MacBook Desktop
    Queue Button
    Queue Problems
  • 936 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Queue only showing 50 songs

Plan: PremiumCountry: USA Device: Macbook Pro 2018Operating System: macOS 10.15.7, CatalinaSpotify Desktop version: 1.1.55.498.gf9a83c60-a After the desktop app updated, the queue now only shows 50 tracks (playing + 49), even though more tracks are i...

  • Music Fan
  •   Plan: Premium Country: USA   Device: Macbook Pro 2018 Operating System: macOS 10.15.7, Catalina Spotify Desktop version: 1.1.55.498.gf9a83c60-a   After the desktop ...
  • AlejaR
  • Moderator
  • 3341 Views
  • 14 replies
  • 3 likes
  • 3341 Views
  • 14 replies
  • 3 likes

Superuser Contribution On MAC OS, after update, desktop Accesspoint: 31 - Spotify can not detect internet connection

PlanPremium Family Country Brazil DeviceMacbook Pro Intel 2020Operating SystemMac os Monterey 12.5 My Question or IssueVERY frustrating. After Mac OS update, I could not play any songs on my mac os app. On the browser or Iphone it was ok. Tried to fi...

  • Casual Listener
  •   Plan Premium Family  Country Brazil    Device Macbook Pro Intel 2020 Operating System Mac os Monterey 12.5   My Question or Issue VERY frustrating. After Mac O...
  • Dian
  • Moderator
  • 95 Views
  • 1 replies
  • 0 likes
  • 95 Views
  • 1 replies
  • 0 likes

Superuser Contribution MINI PLAYER FOR IOS

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhat happened to the mini player. It's not showing up on my desktop app and its not showing u...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue What ha...
  • Eni
  • Moderator
  • 1078 Views
  • 3 replies
  • 1 likes
  • 1078 Views
  • 3 replies
  • 1 likes

Superuser Contribution Spotify prevents Screensaver

PlanPremiumCountrySwitzerlandDeviceMacBook Pro 16" (2019)Operating SystemMacOS 12.4 My Question or Issue Spotify desktop (and web) prevents MacOS from showing the screensaver while playing music when using in clamshell mode. This is very annoying and...

  • Casual Listener
  • Plan Premium Country Switzerland Device MacBook Pro 16" (2019) Operating System MacOS 12.4       My Question or Issue   Spotify desktop (and web) prevents MacOS from ...
  • Eni
  • Moderator
  • 650 Views
  • 5 replies
  • 0 likes
  • 650 Views
  • 5 replies
  • 0 likes

MacBook Air M1 High CPU Usage

Device(Macbook Air M1) Operating System(MacOS 12.4) My Question or IssueWhy Spotify Helper (Renderer) has huge CPU usage (from 80-120%)? When I close it and music is playing on background, everything is fine. When I opened desktop app for Mac to see ...

  • Casual Listener
  • Device (Macbook Air M1)   Operating System (MacOS 12.4)   My Question or Issue Why Spotify Helper (Renderer) has huge CPU usage (from 80-120%)? When I close it and music is playing o...
  • MafiosoSVK
  • Casual Listener
  • 296 Views
  • 3 replies
  • 0 likes
  • 296 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Large playlists take 10-60+ seconds to load, sometimes not found. Why?

Large playlists take forever to load on the Mac desktop app. At times they will return 'Can't Find This Playlist' errors. This has been an issue for approx 3 weeks. I have multiple record label playlists I update a few times a week. This issue is slo...

  • Regular
  • Large playlists take forever to load on the Mac desktop app. At times they will return 'Can't Find This Playlist' errors. This has been an issue for approx 3 weeks. I have multiple record label playl...
  • OscarDC
  • Moderator
  • 467 Views
  • 11 replies
  • 0 likes
  • 467 Views
  • 11 replies
  • 0 likes

Lag on Apple Silicon

PlanPremium DeviceMacBook Air (2022, M2) Operating SystemmacOS Monterey 12.5 My Question or Issue: The Spotify interface and animations are often very choppy on my Apple Silicon mac with hardware acceleration on, and scrolling feels choppy and skippy...

  • Casual Listener
  • Plan Premium   Device MacBook Air (2022, M2)   Operating System macOS Monterey 12.5   My Question or Issue:   The Spotify interface and animations are often very choppy...
  • Loxer
  • Spotify Star
  • 220 Views
  • 3 replies
  • 0 likes
  • 220 Views
  • 3 replies
  • 0 likes

[UX] "Browse all genres" Page Organization

Spotify, Can you please consider a feather that allows users to customize the organization of the "Browse All" Genre page, by simply dragging them? Or at least, consider having a default organization that's in an alphabetical order vs. random (curren...

  • Casual Listener
  • Spotify,   Can you please consider a feather that allows users to   customize   the organization of the   "Browse All" Genre page, by simply dragging them? Or at least, consider...
  • Loxer
  • Spotify Star
  • 127 Views
  • 1 replies
  • 1 likes
  • Feature Request
    organization
    question
  • 127 Views
  • 1 replies
  • 1 likes

Superuser Contribution Is there a keyboard shortcut for Lyrics? If not why not?

I would love to be able to ping backwards and forwards; in and out of it. Say, really long solo when the lyrics are less important.

  • Newbie
  • I would love to be able to ping backwards and forwards; in and out of it. Say, really long solo when the lyrics are less important.
  • Vasil
  • Moderator
  • 169 Views
  • 1 replies
  • 0 likes
  • 169 Views
  • 1 replies
  • 0 likes

Superuser Contribution Add to queue option disappeared - iMac

FOURTH time trying to submit this. Seriously, could this be more frustrating? A week ago, my queue started acting erratically - added 12 songs, only three showed up, and then suddenly my queue was filled with 30 episodes of a podcast. Delete everythi...

  • Newbie
  • FOURTH time trying to submit this. Seriously, could this be more frustrating?   A week ago, my queue started acting erratically - added 12 songs, only three showed up, and then suddenly my que...
  • CarlosE
  • Moderator
  • 131 Views
  • 1 replies
  • 0 likes
  • 131 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify will only play through the MAC Internal Speakers, not USB mixer

Plan:PremiumCountry:US DeviceiMac 2017 Monterrey 12.2.1I have been using the IOS desktop client for a number of years now and out of nowhere yesterday it started playing only through the iMac internal speakers. now for the last 2+ year I have been us...

  • Casual Listener
  • Plan:Premium Country:US   Device iMac 2017  Monterrey 12.2.1 I have been using the IOS desktop client for a number of years now and out of nowhere yesterday it started playing only th...
  • oSoSerious
  • Visitor
  • 787 Views
  • 6 replies
  • 1 likes
  • 787 Views
  • 6 replies
  • 1 likes